The Waterfalls

Pros

• The landscape of the complex looks absolutely incredible, creating a beautiful living environment.
• Residents find the community to be extremely welcoming and friendly, fostering a comfortable atmosphere.
• Management is described as exceptional, demonstrating efficiency and attentiveness to tenant issues.
• Maintenance staff are generally quick to respond to and fix any issues that arise in apartments.
• One resident feels blessed to live in this community after 20 years of positive experiences.

Cons

• The management is unprofessional and dismissive towards tenants, showing a lack of respect and understanding.
• Maintenance response times are extremely slow, leading to frustration among residents waiting for repairs.
• The management uses discriminatory practices to intimidate tenants, creating a hostile living environment.
• Tenants have reported feeling berated and disrespected by the property owner.
• Despite the attractive exterior of the complex, the internal management and maintenance services are severely lacking.
• Communication from management is poor, often leading to confusion and dissatisfaction among potential renters.

Review

The reviews of this residential complex present a stark contrast in experiences, showcasing a divide between exceptional living conditions and poor management practices that have led to significant dissatisfaction among tenants. On one hand, some residents express deep gratitude for the high level of service provided by the management team, highlighting their attentiveness to tenant concerns and the overall aesthetic appeal of the property. After living in the complex for about two decades, one tenant noted how welcoming the community feels, recalling a sense of comfort reminiscent of their childhood home.

This positive feedback is overshadowed by troubling accounts from other residents who report extremely unprofessional behavior from management staff, particularly during prospective tenant visits. A notable incident involved a woman seeking housing options for her parents, which quickly devolved into a confrontation with an employee who displayed concerning behavior and lacked empathy for her family's circumstances. This review reflects frustration at being treated disrespectfully after having communicated prior arrangements regarding her father's condition—a paralyzed veteran who requires assistance due to his disability. Instead of receiving guidance or understanding, she was met with hostility and dismissive statements that left both her and her mother uncomfortable.

Compounding these negative experiences are allegations against management regarding discriminatory practices that intimidate current tenants. Several long-term residents have voiced their discontent with how maintenance requests are handled; delays often extend to six months or longer without resolution. Complaints about repairs being neglected paint a picture of incompetence within the maintenance staff who seem overwhelmed or unresponsive to tenant needs. Another resident reflected on their decade-long experience at the complex before ultimately deciding it was time to move out due to these persistent issues, underscoring how even longstanding relationships can be strained by poor service.

Despite its attractive exterior—something frequently mentioned in reviews—tenants assert that appearances can be deceiving. The consistent observations point toward underlying problems with management's approach to conflict resolution and maintenance oversight contributing to an overall unsatisfactory living experience. Residents are advised to tread lightly when following up on repairs, as voicing concerns may lead to retaliatory reactions rather than solutions.

For those capable of handling their own repairs or willing to navigate bureaucratic red tape just for basic services, some reviewers still recommend considering a residence here; however, this comes with heavy caveats about being adequately prepared for potential frustrations related to inefficiency in responding to repair requests and dealing with personnel.

In conclusion, while there are tenants who appreciate the beautiful surroundings along with responsive property managers dedicated to creating a harmonious living environment, these narratives are increasingly countered by serious warning signs regarding communication failures and ineffective maintenance responses from staff members at this complex. Potential renters should carefully consider these testimonials before making any commitments as they clearly depict that one’s experience can vary drastically based on interactions with management—a crucial aspect where many feel improvements are desperately needed.

Lake Ronkonkoma, New York offers a variety of amenities and services for seniors looking to settle in the area. With multiple theaters nearby such as Regal Ronkonkoma and Island 16 Cinema de Lux, entertainment options are easily accessible. There are also several restaurants within a short distance including Taco Bell, McDonald's, Smokey Bones Bar & Fire Grill, and Denny's providing convenient dining choices. For medical needs, there are several pharmacies in the vicinity such as CVS Pharmacy and Walgreens, as well as physicians' offices like AdvantageCare Physicians and Orlin & Cohen Orthopedic Group. Transportation options include the LIRR Ronkonkoma Station and Long Island MacArthur Airport for easy access in and out of the area. Additionally, there are cafes like Nesconset Bagel Cafe and Starbucks for a quick bite or coffee break. Outdoor enthusiasts can enjoy parks like Selden Dog Park and Avalon Park & Preserve nearby. In terms of healthcare facilities, the Main Lobby hospital is within reach for any medical emergencies. Overall, Lake Ronkonkoma provides a range of services and conveniences ideal for seniors considering senior living in this area.

Theaters

• Regal Ronkonkoma (0.4 miles)
• Island 16 Cinema de Lux (2.4 miles)
• AMC Stony Brook 17 (3.1 miles)

Restaurants

• Taco Bell (0.6 miles)
• McDonald's (0.9 miles)
• Smokey Bones Bar & Fire Grill (1.7 miles)
• Denny's (1.7 miles)
• Golden Buffet (1.9 miles)
• McDonald's (2 miles)
• Applebee's (2.2 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.7 miles)
• Selden Pharmacy (2.8 miles)
• Duane Reade (3 miles)

Physicians

• AdvantageCare Physicians (0.8 miles)
• First Choice Medical (1.8 miles)
• Stony Brook Extended Care (2.1 miles)
• Zwanger-Pesiri Radiology (3.2 miles)
• Island Medical Care (3.6 miles)
• Orlin & Cohen Orthopedic Group (3.7 miles)
• Endocrine Associates of Long Island (3.8 miles)

Transportation

• LIRR - Ronkonkoma Station (2 miles)
• TSA Security Check Point (3.2 miles)
• Long Island MacArthur Airport (ISP) (3.3 miles)
• Baggage Claim (3.3 miles)
• Mid Island Air Service (3.4 miles)
• Suffolk Transportation Coram (5.4 miles)

Cafes

• Nesconset Bagel Cafe (2.7 miles)
• Starbucks (3.1 miles)
• Starbucks (3.8 miles)
• Starbucks (5.2 miles)
• Starbucks (5.3 miles)
• Starbucks (5.4 miles)
• Student Activities Center (5.6 miles)

Parks

• Selden Dog Park (4.1 miles)
• Avalon Park & Preserve (6 miles)

Hospitals

• Main Lobby (5.1 miles)