Atria Hertlin Place

Pros

• The staff at Atria Hertlin Place is described as absolutely fabulous, welcoming, and compassionate, providing a supportive environment for residents and their families.
• Residents appreciate the beautiful facility and well-maintained grounds, highlighting the pleasant atmosphere created by the lush green spaces.
• The apartments are noted to be clean, spacious, and accommodating, with full kitchens available for those who prefer to prepare their own meals.
• Many reviewers commend the variety of daily activities offered, expressing that there is always something exciting happening within the community.
• Families feel reassured knowing that their loved ones are in a safe environment where they receive necessary support, contributing to peace of mind.
• The trial period option allowed residents to see if Atria was a perfect fit for them before making a long-term commitment.
• Positive interactions with staff members reflect an eagerness to listen and address concerns regarding residents' needs, enhancing the overall experience at Atria Hertlin Place.
• Several reviewers express confidence in recommending Atria Hertlin Place to other families seeking independent or assisted living options for their loved ones.

Cons

• The facility is always short on housekeeping staff, which affects cleanliness and maintenance.
• The dining experience is highly restrictive, with assigned seating that makes seniors feel juvenile.
• There are limited options for breakfast and lunch compared to other Atria facilities, leading to disappointment.
• The food quality is poor, with small portions and a lack of variety; residents reported it has declined since COVID.
• Housekeeping services are infrequent, occurring only once per week, which some residents would prefer to be twice.
• The pricing is considered outrageous by some residents, impacting their ability to stay long-term.
• Maintenance issues like old heating and air conditioning systems have been reported as needing improvement.
• Despite the friendliness of the staff, there are concerns about follow-through on requests and issues raised by residents.
• Some apartments do not have in-unit washers and dryers, which was a drawback for potential residents.
• There were concerns about the responsiveness of staff due to being short-staffed for an extended period of time.

Review

Atria Hertlin Place appears to be a community that offers a mix of independent and assisted living options, attracting families searching for suitable accommodations for their elderly loved ones. Overall, the facility is described as beautiful and well-maintained, located on 14 acres of scenic land adorned with hills and flowers. Many reviewers express appreciation for the aesthetics of the place, noting that it provides a pleasant environment conducive to comfort and engagement for residents. However, despite its attractive features, residents and families have raised concerns regarding various aspects of life at Atria.

One notable concern among several reviews involves staffing issues—specifically a shortage of housekeeping staff. While many appreciate that apartments are clean and spacious, there is a consistent request for more frequent cleaning services than the current once-a-week offering allows. Residents feel that this insufficiency diminishes the overall experience in what is otherwise a lovely environment. Additionally, although most staff members have been praised as friendly and compassionate, some reviews mention inconsistencies in follow-through on requested assistance or care needs.

Dining experiences at Atria Hertlin Place seem to invoke mixed feelings from residents. On one hand, many reviewers appreciated the quality of food served during dinner; however, complaints surfaced about limited options available at breakfast and lunch compared to other Atria facilities. The assignment of seats during meals was also viewed negatively by some residents who felt it made them feel juvenile rather than fostering independence. Nevertheless, some families noted that their loved ones found joy in sampling meals prior to moving in, leading to positive impressions about dining options.

In terms of activities and community engagement, Atria Hertlin Place has been positively received by families looking for enriching environments for their loved ones. Various activities are offered throughout the day including bingo sessions and painting classes, which help keep residents active both socially and mentally. Families expressed relief knowing their parents were involved in enjoyable pastimes amidst peers who share similar life experiences—a key factor in maintaining happiness among seniors.

For families considering the financial aspect of residency at Atria Hertlin Place, opinions vary widely regarding value for money. Some express disappointment over steep rent increases—one reviewer cited a shocking 20% increase—which raised concerns about affordability going forward. While community amenities were highlighted as valuable additions to life there, several residents felt that despite high prices relative to other facilities they had experienced previously, value was lacking primarily due to food quality issues which have deteriorated since the COVID pandemic according to multiple testimonies.

The consensus seems to be that while Atria Hertlin Place presents a lovely setting with helpful staff dedicated to making transitions smoother for new residents or those requiring additional assistance through Atria’s home care services, challenges do exist within this environment concerning food quality and housekeeping frequency accompanied by financial burdens from rising costs. Ultimately though, many families still find themselves recommending this community based on their overall positive experiences during tours or family visits combined with caring resident interactions noted throughout various reviews—indicating an earnest desire among staff to foster warmth and support amid necessary adjustments within facilities catering predominantly towards independent living seniors transitioning into assisted care when needed.

Lake Ronkonkoma, New York, offers a convenient and bustling community with easy access to essential services and amenities. With multiple pharmacies nearby, including CVS and Walgreens, medication needs are easily met. The area also boasts a variety of dining options ranging from fast food like Taco Bell and McDonald's to sit-down restaurants such as Smokey Bones Bar & Fire Grill and Chili's Grill & Bar. For medical care, there are several physician offices within a few miles, including AdvantageCare Physicians and Orlin & Cohen Orthopedic Group. Transportation options are plentiful with the LIRR station and Long Island MacArthur Airport just a short drive away. Additionally, the presence of cafes like Starbucks provides opportunities for socializing and relaxation. For outdoor recreation, Selden Dog Park is located nearby. Overall, Lake Ronkonkoma offers a vibrant community with access to all the necessary amenities for seniors looking to enjoy their retirement years in a convenient location.

Pharmacies

• CVS Pharmacy (0.1 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Selden Pharmacy (2.5 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.2 miles)

Theaters

• Regal Ronkonkoma (0.5 miles)
• Island 16 Cinema de Lux (1.8 miles)
• AMC Stony Brook 17 (3.6 miles)

Restaurants

• Taco Bell (0.8 miles)
• McDonald's (1.3 miles)
• Smokey Bones Bar & Fire Grill (1.7 miles)
• Denny's (1.7 miles)
• Chili's Grill & Bar (1.8 miles)
• Golden Buffet (1.9 miles)
• McDonald's (1.9 miles)

Physicians

• AdvantageCare Physicians (1.3 miles)
• First Choice Medical (1.5 miles)
• Stony Brook Extended Care (1.9 miles)
• Zwanger-Pesiri Radiology (3.6 miles)
• Island Medical Care (3.7 miles)
• Orlin & Cohen Orthopedic Group (3.8 miles)
• Geri Galotti (4.3 miles)

Transportation

• LIRR - Ronkonkoma Station (2.1 miles)
• TSA Security Check Point (3.1 miles)
• Long Island MacArthur Airport (ISP) (3.2 miles)
• Baggage Claim (3.2 miles)
• Mid Island Air Service (3.4 miles)
• Suffolk Transportation Coram (4.9 miles)
• Patchogue Lirr Station (6.2 miles)

Cafes

• Nesconset Bagel Cafe (3.3 miles)
• Starbucks (3.5 miles)
• Starbucks (4.3 miles)
• Starbucks (4.6 miles)
• Starbucks (4.7 miles)
• Starbucks (5.7 miles)
• Student Activities Center (5.9 miles)

Parks

• Selden Dog Park (4 miles)

Hospitals

• Main Lobby (5.4 miles)