Pine Haven Home in Philmont, NY

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  • Interior

    A cozy waiting area featuring patterned chairs and a decorative fireplace.

  • Living Room

    A cozy waiting area featuring two blue upholstered chairs and a decorative fireplace.

  • Building

    A modern building with an extended entrance and a clear blue sky.

  • Architecture

    A two-story residential building with a prominent entrance and porch.

  • Trees

    A view of a brick building surrounded by greenery and benches in a serene outdoor setting.

  • Landscaping

    A creative design featuring a mountain landscape with trees, blended into the facade of a building.

  • Garden

    A memorial bell surrounded by a colorful garden.

  • Entrance

    A building entrance with a parking lot and surrounding trees.

  • Healthcare

    A group of healthcare professionals proudly displaying a banner honoring their dedication and bravery.

  • Road

    A scenic view of a road lined with trees and power lines under a clear blue sky.

Pine Haven Home in Philmont, NY

Pine Haven Home is a nursing home community in Philmont, NY.

Information last verified:

Ny Route 217, Philmont, NY 12565

For more information about senior living options: (866) 208-4318

4.7 from 118 reviews
5 stars
101
4 stars
10
3 stars
2
2 stars
1
1 stars
4

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2025Top 5% Senior Living Community in 2026

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Overall Review of Pine Haven Home

common 45 reviews mention this

Staff warmth and responsiveness stand out

Residents and families repeatedly describe staff as welcoming, kind, and responsive to concerns.

Across many reviews, visitors describe being greeted warmly at check-in and interacting with staff who are friendly, helpful, and professional. Several families say the team stays on top of needs and communicates when there is a problem, including nurses who update loved ones. A recurring theme is that aides and nurses treat residents with care that feels personal rather than transactional.

common 38 reviews mention this

Clean, well-kept facility matters

Cleanliness is a consistent point of praise in reviews, with many describing a spotless, odor-free environment.

Many reviews focus on the building being clean, bright, and well maintained, including comments about it being spotless and smelling good or odorless. Visitors also mention clear, orderly spaces and rooms that look taken care of. A few reviews also contrast the experience by mentioning specific annoyances (like the security system) or space concerns, but cleanliness remains a widely cited positive.

common 12 reviews mention this

Food and dining rate well

Food is frequently mentioned positively, including descriptions of appetizing meals and dinners residents enjoy.

Several reviews mention meals as a positive experience, with one resident looking forward to food and others describing it as very good. Reviewers also describe meal quality in terms of how the food looks and smells when served, and that picky eaters were satisfied. The community also offers restaurant-style dining, aligning with residents and visitors who talk about dining as more than just basic meals.

differentiator 16 reviews mention this

Rehab and care process get attention

Residents in rehab-related situations describe being helped with therapies and assisted with care needs.

A number of reviews talk about rehabilitation and hands-on care, including therapy support and quick assistance when help is needed. Families also mention medication being handled in a timely manner and nurses stepping in to support residents with personal care. At the same time, a small set of reviews express the opposite view, saying care levels were inadequate or that medication handling felt wrong, which is the main care-related concern raised in reviews.

caveat 4 reviews mention this

Some complaints about security and space

A few reviews mention friction with guest access security and concerns about room size.

One reviewer calls out the electronic security system as super annoying for guests, even while describing other parts of the experience positively. Another review mentions that rooms on the south end seem small. In the overall mix, these issues appear less often than praise for care and cleanliness, but they still show up as recurring negatives.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Restaurants

  • Vanderbilt Lakeside Bar Room & Guesthouse (0.1 miles)
  • Martindale Chief Diner (3 miles)
  • Keeler's Eskimo Bar (4.9 miles)
  • Coyote Flaco Bar & Grill (4.9 miles)
  • Plaza Diner (6 miles)
  • Applebee's (6 miles)
  • Taco Bell (6 miles)

Parks

  • Philmont Town Park (0.6 miles)
  • Art Omi (5.8 miles)
  • Henry Hudson Riverfront Park (7.8 miles)
  • Martin Van Buren National Historic Site (8.8 miles)
  • Rothermel Park (10.5 miles)
  • Park (10.7 miles)
  • Thomas Cole National Historic Site (11.1 miles)

Hospitals

  • Columbia Magnetic Imaging (5 miles)
  • Columbia Memorial Hospital (6.7 miles)
  • Columbia Memorial (6.9 miles)

Physicians

  • Hudson Valley Orthopedic Assoc (5 miles)
  • Columbia Memorial Bone and Joint Center (5 miles)
  • Dynamic Orthopedic Laboratory (5.6 miles)
  • KB Chiropratic (6.2 miles)
  • Hudson Dermatology (6.6 miles)
  • Ibrahim Y. Rabadi, MD (6.6 miles)
  • Twin County Medical (6.7 miles)

Cafes

  • Bartlett House (5.5 miles)
  • Cafe Mutton (6.8 miles)
  • Supernatural Coffee (7.1 miles)
  • Moto Coffee Machine (7.3 miles)
  • The Maker Cafe (7.4 miles)
  • Cafe Le Perche (7.4 miles)
  • Verdigris Tea & Chocolate Bar (7.5 miles)

Theaters

  • Hudson Movieplex 8 (5.9 miles)
  • Cosmic Cinemas (6.1 miles)

Pharmacies

  • CVS Pharmacy (6.1 miles)
  • Walgreens (6.2 miles)
  • CVS Pharmacy (7 miles)
  • Hannaford Pharmacy (7.8 miles)

Transportation

  • Amtrak (7.7 miles)

Places of Worship

  • St Bridget's Church (10.9 miles)

Frequently Asked Questions

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