Whittier Rehab & Skilled Nursing Center
Save1 Whittier Way, Ghent, NY 12075
For more information about senior living options: (844) 490-3973
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Max is doing a fantastic job in the kitchen. Paisley is exceptional in executing her duties; she is caring and competent and engages residents in conversation. The activities department is involved and always has fun activities for residents. The staff feel like family. The staff are wonderful and attentive. Ghent Rehabilitation provided excellent care; the nurses were patient and attentive. The facility is warm and inviting; the staff are knowledgeable and caring.
The facility is chronically understaffed, directly contributing to a lack of safe, quality care. The food is horrendous and unsatisfactory for residents, including those with diabetes. Staff neglect residents and are not attentive when help is needed. The front desk staff are rude and they never answer the phone, making it impossible to check on a loved one. There is a revolving door in nursing leadership that undermines patient safety and quality of care. Residents suffer multiple falls with no corrective action taken afterward. Some possessions go missing, indicating poor accountability and security. The facility is described as a dump and should no longer be in operation, with administration recommended for termination. The staff are perceived to be there for a paycheck rather than to care for residents. Medical care is lacking and overall care is horrendous.The collection of reflections on this facility presents a strikingly divided picture. On one end there are repeatedly harsh, almost alarmed accounts from families who describe the place as the worst nursing home they've ever seen. They express frustration over poor food, neglect, and a lack of responsiveness to residents' needs. Several reviewers recount calling attempts that go unanswered, rude behavior at the front desk, and a general sense that the staff is overwhelmed or indifferent. The most severe statements warn that neglect could cost a resident their life, and one account even decries a revolving door of leadership as a direct contributor to unsafe, low-quality care. In short, for many, the impression is of a facility struggling with systemic issues that put residents at risk.
Accompanying these warnings are specific anecdotes about safety and consistency. A longtime friend or relative reportedly suffered multiple falls while admitted there, with no corrective actions taken afterward. The last fall is described as catastrophic, with life-ending consequences, and there's an unsparing note that some possessions went missing in the wake of these events. Such stories reinforce a perception that safety protocols, supervision, and accountability may be lacking, leaving families anxious about the day-to-day realities of their loved ones' care.
Food quality emerges as a recurring grievance. The commentary repeatedly labels meals as horrendous and argues that nutrition matters are neglected, including a pointed charge that even diabetic patients were given inappropriate options. The phrasing used by reviewers makes clear that the food is seen as emblematic of broader neglect and disregard for residents' well-being, feeding into a general impression that the facility fails to meet basic standards of daily life for those living there.
Amid the stern criticisms, there are pockets of praise that offer contrast and nuance. A few residents and families commend particular staff members who stand out for their dedication and competence. One kitchen staff member named Max is singled out for praise, with a message of appreciation and encouragement to continue the good work. Another aide, Paisley, is highlighted as exceptionally caring and capable - someone who not only performs duties competently but also engages residents in conversation and makes a genuine effort to understand their needs. A family member even passes along a cordial hello from Cliff Evan Katz to Max, underscoring the human connections that can shine through in a challenging environment.
Beyond individual praise, some reviewers emphasize the positive culture created by some teams. The activities department is described as highly engaged, consistently providing "fun stuff" and activities that involve residents, which is framed as a meaningful and bright spot in the overall experience. Several comments convey that the staff, at least in certain moments, feels like family - an intimate, respectful, and supportive atmosphere that fosters safety and personal attention.
There are also affirmations of quality care in other contexts. For example, testimonials from those connected to Ghent Rehabilitation speak positively about care received for family members: attentive, patient nurses and a gratitude that reflects a dependable, compassionate approach to treatment and daily needs. Additional remarks commend the staff's professionalism, safety awareness, and general kindness, painting a picture of a facility where skilled nursing and supportive interactions are present and valued. The sentiment from these accounts is one of relief and appreciation for the care that was delivered, even if it exists alongside more critical experiences elsewhere in the same system.
Several voices converge on a hopeful, appreciative note that contrasts with the strongest criticisms. Some reviewers speak of a warm, inviting facility atmosphere, with knowledgeable and caring staff who are dedicated to patient safety and high standards of professional conduct. Others describe personal gratitude for the help they received during difficult decisions, such as dementia care or end-of-life considerations, emphasizing that when the right people are involved, the care can be excellent and reassuring. There is a clear sense that, within this facility, excellent performances by a subset of staff can stand out and make a real difference in residents' lives.
Taken together, the reviews present a complex portrait: serious, sometimes dire concerns about care quality, responsiveness, safety, and nutrition, paired with strong, credible endorsements of specific staff members and teams who demonstrate genuine compassion, competence, and engagement. The contrasts suggest a facility facing significant organizational and staffing challenges, yet capable of delivering compassionate care and positive outcomes when committed individuals are in place. The overarching message for families appears to be one of caution - while there are bright spots worth recognizing, many experiences reported here hinge on which staff members are present, how well the leadership is functioning at any given time, and how effectively the facility can address staffing and communication gaps to ensure consistent, safe, and respectful care for all residents.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Whittier Rehab & Skilled Nursing Center in Ghent, NY is a premier assisted living community that offers a wide range of amenities and care services to enhance the lives of its residents.
Residents can enjoy the convenience of an on-site beauty salon, where they can receive professional hair care services. They also have access to cable or satellite TV in their private rooms for entertainment. The community offers community-operated transportation, ensuring that residents can easily access off-site activities and appointments. A computer center is available for residents to stay connected with loved ones and engage in online activities.
The dining room at Whittier Rehab & Skilled Nursing Center provides restaurant-style dining, where residents can enjoy delicious and nutritious meals prepared by experienced chefs. Special dietary restrictions are accommodated to ensure that every resident's needs are met.
The community features a fitness room where residents can stay active and maintain their physical well-being. A gaming room is also available for recreation and socialization with other residents. Residents can relax in the beautiful outdoor space or explore the garden.
Housekeeping services are provided to ensure cleanliness and tidiness throughout the community. Each resident has access to a fully furnished room with a private bathroom. Wi-Fi/high-speed internet is available throughout the community for residents' convenience.
Care services at Whittier Rehab & Skilled Nursing Center include 24-hour call system and supervision, providing peace of mind for both residents and their families. Assistance with activities of daily living such as bathing and dressing is readily available. The staff helps with transfers to ensure safety and comfort.
Medication management is provided by trained professionals to ensure that residents receive their medications accurately and on time. A mental wellness program is implemented to support emotional well-being.
Transportation arrangements are made for non-medical purposes as well as for doctors' appointments, ensuring that residents have easy access to necessary healthcare services.
Whittier Rehab & Skilled Nursing Center offers a variety of activities to keep residents engaged and entertained. Concierge services are available to assist with any requests or information needed. Fitness programs cater to the physical well-being of residents, while planned day trips provide opportunities for exploration and socialization. Resident-run activities and scheduled daily activities ensure that there is always something exciting happening within the community.
The location of Whittier Rehab & Skilled Nursing Center provides convenience, with several cafes, parks, pharmacies, physicians, restaurants, theaters, and hospitals nearby. This allows residents to easily access additional amenities and resources in the surrounding area.
Overall, Whittier Rehab & Skilled Nursing Center in Ghent, NY offers a comprehensive assisted living experience with top-notch amenities and care services to support the well-being and happiness of its residents.
Located in Ghent, New York, this area offers a variety of amenities that would be beneficial for seniors looking to settle down in a peaceful and convenient neighborhood. With several hospitals and physicians within a few miles, healthcare services are easily accessible. Additionally, there are plenty of dining options nearby, ranging from casual eateries like Applebee's and Taco Bell to more upscale establishments like Vanderbuilt Lakeside Bar Room & Guesthouse. For those who enjoy cultural activities, there are theaters such as Cosmic Cinemas and parks like Art Omi and Henry Hudson Riverfront Park to explore. Pharmacies like CVS and Walgreens are also conveniently located for medication needs. Overall, this part of Ghent provides a well-rounded community with essential services and recreational opportunities for seniors to enjoy in their retirement years.
Whittier Rehab & Skilled Nursing Center is located at 1 Whittier Way, Ghent, NY 12075 in Columbia County, New York
Whittier Rehab & Skilled Nursing Center on seniors.fyi includes 5 photos including images showing dining, interior, windows, architecture, facility, living room, bedroom, chandelier, and more.
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