Eden Park Nursing Home

Pros

• Hudson Park Rehabilitation & Nursing Center has been wonderful, with care and kindness shown to residents.
• The staff at Hudson Park Rehab & Nursing Center go above and beyond to make residents feel comfortable and cared for, treating everyone like family.
• The atmosphere at Hudson Park is warm and welcoming, giving families peace of mind that their loved ones are in good hands.
• Hudson Park is an amazing facility to send a loved one, with attentive staff who respond immediately to questions or concerns.
• The rehab team at Hudson Park, including the case workers and therapists, is cooperative and responsive to patient needs.
• The facility provides very good physical therapy and occupational therapy.
• The staff are friendly, helpful, and accommodating, and show patience with residents.
• Families have praised the staff, kitchen, and administration for their care.

Cons

• The 4th floor smelled of urine and was not clean, making it an uncomfortable and unhealthy environment.
• The facility was described as unsanitary, with used tissues and gloves on the floors.
• Personal belongings were reportedly stolen from a patient's room and staff did not respond to repeated calls.
• Call buttons were ignored and staff were rude toward residents.
• Mice were reported roaming the facility, creating an unsafe environment for healing.
• A relative reportedly did not receive showers for about a month and endured ongoing pain with no relief.
• Staff were accused of gaslighting a family member about rehab and delaying treatment.
• There were emergency situations during which family members were not informed.
• Basic care such as bathing, hair washing, and toileting was not consistently provided, and bedsores increased weekly.
• Bedding and gowns were dirty, and gloves were not kept in patient rooms.

Review

Hudson Park Rehabilitation & Nursing Center in Albany, NY appears to be a place that inspires a wide range of experiences. For many families and residents, it is described as warm, welcoming, and staffed by people who genuinely care. Several reviewers praise the facility for its atmosphere, noting that the staff treat residents like family, stay involved with both the patient and their loved ones, and work to meet individual needs. The rehab and nursing services are repeatedly highlighted as strong points, with particular appreciation for attentive nurses, helpful aides, and collaborative therapists who strive to coordinate care and respond to questions promptly. In several accounts, families describe feeling reassured and at ease when their loved ones are in Hudson Park, thanks to transparent communication, informative updates, and staff who are willing to involve family members in planning and progress.

There are numerous mentions of specific departments and staff members who left a positive impression. Reviews frequently single out the kitchen and administration for their efforts, with comments about good meals, reasonable variety, and transparent, even-handed management. Physical therapy and occupational therapy are often cited as noteworthy aspects of the care, with patients and families expressing gratitude for therapists who listen, adapt plans, and work to advance mobility and independence. The sentiment is that when the facility is well-staffed and engaged, it shows in the daily routines - residents seem well cared for, meals arrive on time, and family visits feel supported by a responsive team that answers questions and explains treatment goals.

Yet the picture is not uniformly positive. A substantial thread of reviews highlights cleanliness and odor concerns, particularly on certain floors. Some visitors report a noticeable urine or other unpleasant odor around the 4th floor and in some rooms, describing environments that feel unclean or not up to expectations for a care facility. There are challenges described with bathrooms and general sanitation, with mentions of dirty bedding, unclean linens, and floor contamination in some areas. A handful of reviewers also point to ongoing issues with pests and maintenance, suggesting that cleanliness can fluctuate and that certain spaces do not meet the same standard as others within the same facility.

In addition to cleanliness, concerns about responsiveness and safety appear in several narratives. A number of reviewers recount experiences where call buttons were ignored or not promptly answered, and where family members felt that basic daily needs - bathing, toileting, and comfort - were not consistently met. Some accounts describe staff being overworked or understaffed, with criticisms about the pace of care on day shifts compared to the night shift. There are also alarming reports of theft and the feeling that belongings were not secure, along with frustrations about how issues were handled by staff or management when raised by families.

One particularly detailed and emotionally charged account describes a family member who felt misled about rehab readiness, and later observed deteriorations in health after discharge. This reviewer recounts significant experiences that included delays in recognizing and treating a medical issue, a perception of gaslighting about rehab engagement, and a sequence of events that culminated in serious complications and an eventual decline after leaving Hudson Park. They describe a troubling combination of insufficient monitoring, inconsistent care, inadequate nutrition, and actions that left their loved one vulnerable. This narrative stands out for its length, specificity, and the strong impact it reports, portraying a profound sense of neglect and harm from the facility in that instance.

Amid these varied experiences, another set of reviews emphasizes the strengths of Hudson Park when staff are engaged and the environment is well-supported. Some families recount positive interactions with staff who are described as caring, patient, and responsive, with praise for clinicians who go above and beyond to address concerns and keep families informed. There is an overall sense that the quality of experience can differ markedly depending on the day, the shift, and how resources are allocated at the facility. In these accounts, Hudson Park is presented as a place with the potential for excellent care and compassionate engagement, but with notable inconsistencies that can undermine trust when problems arise or when staffing is insufficient.

Overall, Hudson Park Rehabilitation & Nursing Center emerges as a facility with strong, well-regarded points of care interwoven with serious criticisms. Positive testimonials center on a warm, family-like atmosphere, devoted staff, and effective rehab services that create peace of mind for families. Negative experiences frequently focus on cleanliness, odors, safety concerns, unresponsiveness to calls and needs, and serious allegations about neglect or mistreatment in some cases. The breadth of opinions suggests that experiences at Hudson Park can vary substantially by floor, shift, and moment in time. For families considering care there, it would be prudent to perform a thorough visiting tour, ask pointed questions about staffing levels, review recent state inspections, and clearly discuss expectations and escalation paths with administration to ensure aligned care goals and reliable responsiveness.

This part of Hudson, New York, offers a convenient and vibrant neighborhood for senior living. With several medical facilities in close proximity such as New York Oncology Hematology, Women's Health Center, and Columbia Memorial Hospital, residents have easy access to healthcare services. Additionally, there are various cafes and restaurants nearby like Cafe Mutton, Wunderbar Bistro, and La Mision Restaurante for dining options. Pharmacies like CVS and Walgreens are also readily available for medication needs. For recreational activities, residents can enjoy parks such as Henry Hudson Riverfront Park and Thomas Cole National Historic Site. Furthermore, transportation is easily accessible with the Amtrak station nearby. Overall, this neighborhood provides a mix of healthcare services, dining options, and recreational opportunities for seniors looking to settle in Hudson.

Physicians

• New York Oncology Hematology - Hudson Cancer Center (0 miles)
• Hudson Medical Care (0 miles)
• Women's Health Center (0 miles)
• NYOH Hudson (0 miles)
• Columbia Memorial Gastroenterology (0.1 miles)
• Twin County Medical (0.1 miles)
• HRB&T Medical Office Building (0.1 miles)

Hospitals

• Columbia Memorial Hospital (0.1 miles)
• Columbia Memorial (0.2 miles)
• Columbia Magnetic Imaging (1.9 miles)

Cafes

• Cafe Mutton (0.2 miles)
• Supernatural Coffee (0.5 miles)
• Moto Coffee Machine (0.7 miles)
• The Maker Cafe (0.8 miles)
• Cafe Le Perche (0.9 miles)
• Verdigris Tea & Chocolate Bar (1 miles)
• HiLo (4.9 miles)

Restaurants

• La Casa Latina Hudson (0.2 miles)
• Debbie's Lil' Restaurant (0.2 miles)
• Wunderbar Bistro (0.2 miles)
• Grazin Diner (0.3 miles)
• Isaan Thai Star (0.3 miles)
• Governor's Tavern (0.3 miles)
• La Mision Restaurante (0.3 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• CVS Pharmacy (1 miles)
• Walgreens (1 miles)
• Hannaford Pharmacy (5 miles)
• Jefferson Heights Pharmacy (5.3 miles)
• Walgreens (5.6 miles)
• Field Apothecary & Herb Farm (9.4 miles)

Theaters

• Cosmic Cinemas (0.9 miles)
• Hudson Movieplex 8 (2.1 miles)

Transportation

• Amtrak (1.2 miles)

Parks

• Henry Hudson Riverfront Park (1.3 miles)
• Thomas Cole National Historic Site (4.5 miles)
• Philmont Town Park (6.1 miles)
• Art Omi (8 miles)
• Martin Van Buren National Historic Site (9.4 miles)
• Rothermel Park (11 miles)
• Lake Taghkanic State Park (11.1 miles)