25 Schoenfeld Boulevard, Patchogue, NY 11772
For more information about senior living options: (844) 490-3973
Sabrina was loving, caring, compassionate, and always ensured medications were on time. Tameesha was always there to help and was kind. The facility has an amazing team and great staff and nurses. The staff created an incredible environment; the facility was clean and comfortable. The care and cleanliness in the facility were outstanding. The Suffolk Center staff were easy to talk to and genuinely tried to help everyone. The staff were amazing. The team was great and helped the aunt go home after five days. The staff were phenomenal, and residents and families felt happy with the care; everyone was upbeat and smiling.
Swan Lake should be shut down. They took over for Suffolk rehab and they are worse than Suffolk was. The employees at Swan Lake laugh and make fun of the residents and treat them like garbage. The rooms are disgusting and smell, and the food is terrible. Don't send your loved ones here unless you want them to die. The building is dirty, run down and disgusting from the inside out. The staff is inattentive, untrained, uneducated and especially uncaring. The administrative staff were unable to manage any situations pertaining to inadequate care and safety and ignored all complaints and requests. It is an unsafe environment for all people. They had to call the police and remove their family member by ambulance due to neglect. The room my relative was in was absolutely falling apart; they lied about baths and wound dressings; there was no rehabilitation. They're also paying for fake reviews.Across a spectrum of experiences at two long-term care and rehabilitation facilities, the stories shared by patients, families, and caregivers reveal a wide range of care, concern, and concern about safety. On one side, there are heartfelt tributes to specific nurses who made a real difference. Sabrina, described as loving, caring, compassionate, and always attentive to medications and timing, is recalled as a nurse who went above and beyond, often "overworking herself" to help heal the writer and others. Tameesha is remembered as someone who was reliably there to help and who carried a genuine kindness that left a lasting impression. These memories paint a picture of individualized, compassionate care delivered by dedicated staff who were responsive to need and eager to provide support.
Yet, the same set of reviews pulls in a much harsher, more alarming direction when it comes to Swan Lake, where a chorus of voices calls for the facility to be shut down. Reviewers insist they are not simply under new management but that the building remains unsafe and unsanitary. Several accounts accuse staff of dismissiveness, even laughter or disrespect directed at residents, and they describe rooms that are not as depicted in promotional photos. The critique extends to basic daily conditions - rooms misrepresented or inadequately divided, with residents sharing cramped spaces and uneven distribution of the room's features. Food is described in stark terms as unpalatable, with crusty bread and overall poor meals cited as indicators of neglect. A sense of betrayal emerges when reviewers contend that the business may be masking its true state by soliciting reviews to counter negative perceptions, and they claim the facility's appearance and posted images do not reflect the reality inside.
Violent anecdotes and dramatic declines in care add to the alarm. One reviewer recounts a mother who experienced a pair of falls without timely intervention, no bed alarms, and delays in medical assessment, culminating in a fractured hip and a late trip to the hospital. The narrative describes dehydration, malnutrition, and a concerning lack of food or water, with additional distress noted as lips became crusted and care appeared insufficient during a delicate period. The reviewer emphasizes a frightening sequence where a patient remained in distress for days, raising questions about safety protocols, the adequacy of monitoring, and the responsiveness of staff in urgent situations. The overall impression is of a setting where neglect and neglect-related injuries feel possible, prompting calls for shutting the facility down.
While Swan Lake dominates with a chorus of negative accounts, Suffolk Center's reputation is equally contested in this body of reviews. One account argues for zero stars, labeling the facility unsafe, unsanitary, and inhumane, with claims of a dirty building, inattentive and untrained staff, and administrative incompetence that ignored complaints. In this view, families were forced to escalate matters to law enforcement and medical authorities, ultimately moving a loved one to the emergency department to address neglect and potential harm. The reviewer expresses a determination to alert regulatory bodies and to urge others to avoid admission, underscoring a fear that serious harm could occur in such an environment.
Counterbalancing the dire warnings are voices that describe Suffolk Center as a top-notch professional rehab facility with a caring staff. Several reviewers praise the environment as clean, comfortable, and well-managed, noting quick response to call bells and a level of care that exceeded expectations. Some explicitly mention new ownership or new management as a turning point that brought improved practices, a well-kept facility, and better overall care. A number of accounts celebrate the staff's attentiveness, the warmth of interactions, and the sense that residents received respectful, attentive treatment. In these reflections, the facility is portrayed as capable of delivering high-quality rehabilitation, with patients able to recover and eventually return home.
There are consistently positive anecdotes amid the negatives as well. Reviewers commend the staff's demeanor - describing the environment as caring, cheerful, and supportive - while calling out individuals who stood out for exceptional attention and kindness. One person shares a personal success story: after surgery, a loved one was able to go home within five days thanks to the team's care, the clear communication, and the coordinated support that helped the family navigate a challenging recovery. Other accounts emphasize the importance of staff being easy to talk to, responsive, and willing to go the extra mile to assist patients and their families, creating a reassuring atmosphere during a difficult time.
Taken together, these reviews present a complex, polarized portrait of the two facilities. Some families and patients hold up examples of outstanding compassion, responsiveness, and professional care, naming particular nurses and staff who made meaningful differences in recovery and daily living. Others recount experiences that feel unsafe, unsanitary, or neglectful, with serious consequences that lead to demands for investigations, accountability, and even closure. The divergence in these stories underscores the importance of firsthand assessments - visits, conversations with current residents and staff, and careful review of up-to-date inspection findings - when evaluating where to place a loved one for rehabilitation or long-term care. In the end, the narratives remind readers that care quality can vary widely even within the same facility, and that careful due diligence is essential to ensure safety, dignity, and effective rehabilitation.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Island - MacArthur (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Suffolk Center for Rehabilitation and Nursing in Patchogue, NY offers a wide range of amenities and care services to create a comfortable and supportive environment for its residents. The community provides fully furnished accommodations with private bathrooms, along with housekeeping services to ensure a clean living space. Residents have access to various amenities including a beauty salon, fitness room, gaming room, small library, and outdoor spaces such as gardens. With Wi-Fi/high-speed internet available throughout the community, residents can stay connected with their loved ones and engage in online activities.
The center also offers transportation arrangements for non-medical purposes as well as transportation to doctors' appointments, ensuring that residents can easily access necessary services. Meals are prepared and served restaurant-style in the dining room, accommodating special dietary restrictions such as diabetes diets. Additionally, there is a kitchenette available for residents who prefer to prepare their own meals.
The care services provided at the Suffolk Center include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure that residents receive their prescribed medications on time. A mental wellness program is also offered to promote emotional well-being among residents.
The community organizes various activities to keep residents engaged and entertained. These include fitness programs, resident-run activities, planned day trips, and scheduled daily activities. Additionally, concierge services are available to assist residents with any additional needs or requests.
The location of the center provides easy access to nearby amenities such as cafes, parks, pharmacies, restaurants, transportation options, theaters,and hospitals. Overall, the Suffolk Center for Rehabilitation and Nursing strives to create a vibrant and supportive assisted living community where residents can enjoy an active lifestyle while receiving the care they need.
The Patchogue area offers a convenient and accessible location with a variety of amenities for seniors looking to live in the area. With multiple pharmacies such as Walgreens and CVS nearby, accessing medication and healthcare supplies is easy. There are also several restaurants ranging from fast food options like McDonald's and Taco Bell to more upscale dining experiences at places like Dirty Taco + Tequila and Lombardi's on the Bay. In terms of healthcare, there are several physician offices including South Shore Neurologic Associates and Stony Brook Advanced Pediatric Care providing medical services close by. Transportation options are plentiful with LIRR stations like Patchogue and Sayville within a few miles, making it easy to get around the area or travel to nearby airports if needed. The presence of Long Island Community Hospital ensures that quality healthcare services are easily accessible. Additionally, parks like Shorefront Park provide opportunities for outdoor activities and relaxation. Overall, this part of Patchogue offers a mix of convenience, amenities, and healthcare options suitable for seniors looking for a comfortable living environment.
Suffolk Center For Rehabilitation And Nursing is located at 25 Schoenfeld Boulevard, Patchogue, NY 11772 in Suffolk County, New York
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