Suffolk Center for Nursing and Rehab in Patchogue, NY

Pros

• LPN nurses are great; Jackie, the LPN supervisor, is very helpful and the staff are around when needed.
• The nurses and staff are professional and kind, and their care contributed to the resident's well-being.
• The staff showed love and kindness, treating the resident like family and keeping the family informed.
• The grandpa's care center has a great staff who watch out for him, provide good food, and are friendly to visitors; his health improved during his stay.
• The atmosphere is calm and nice, with many entertainment options that keep residents engaged.
• A bedside emergency button provides a quick way to call for help.
• The staff are attentive, respectful, and clearly doing their jobs well.

Cons

• The facility is terrible.
• They never put bed alarms or rails on her bed, and they never checked her out after the falls.
• She laid in bed for two days with a broken hip, in severe pain, and they just let her.
• She stayed in bed for days with no food or water, and her diaper was saturated.
• Her lips were crusted shut and she was severely dehydrated.
• After another fall, she was not taken to the hospital until late Friday night.
• This horrible place allowed her to sit there for days with a fractured hip.
• Don't ever bring your loved ones here unless you want them to die; this place should be shut down.
• The family has waited months for a discharge plan, with no follow-through or updates from the administrator or social worker.
• The facility smells terribly.
• The place is dirty and unsafe; administration is nasty.
• A patient was choked to death by his own seatbelt in the bathroom, indicating serious competency problems.
• The staff are overworked and underpaid, and do not seem to care about residents or their families.
• The atmosphere is filthy and unclean; it feels like the state should shut the place down.

Review

Suffolk Center for Nursing and Rehab in Patchogue is best suited for families seeking a nearby, person-focused option where a steady group of LPNs and nurses can deliver daily attention to residents who are relatively stable and do not require constant, high-level monitoring. The place tends to reward oversight and involvement from families, with staff responsiveness tied closely to consistent shifts. It is a reasonable fit for residents who can rely on attentive bedside care, a familiar staff presence, and a predictable routine, provided that families are prepared to step in when gaps appear in planning or discharge processes.

Those with high medical needs or chronic risk factors should look elsewhere. Prospective families should consider alternatives if a loved one is at pronounced risk for frequent falls, dehydration, or malnutrition, or requires intensive supervision and rapid access to hospital-level care. The reviews repeatedly flag safety lapses and gaps in monitoring, discharge planning, and communication that can leave high-need residents underserved. Cleanliness and administration variability also raise red flags for families prioritizing a consistently tight safety net and transparent, proactive management.

On the plus side, the strongest, repeatable positives revolve around on-site staff dedication. LPNs and nurses are repeatedly described as capable, present, and responsive, with particular praise for certain leaders and aides who become go-to anchors for residents and families. Families note dependable routine support - help with ice and meals, timely responses to needs, and a personal touch that makes visits feel meaningful. For residents who can lean on this steady presence, the experience can feel calmer and more reassuring than a hospital setting, especially when the resident's mobility is limited and daily care hinges on a reliable bedside team.

Yet these strengths struggle to offset the most troubling cons. Falls that go unaddressed, delayed evaluations, and slow hospital transfers create a safety deficit that undermines any otherwise solid daily care. Reports of dehydration, malnutrition, and a persistently dirty environment - plus odors - signal broader quality control problems that no amount of kindness from individual staff can fully counterbalance. Administrative communication gaps and an uneven discharge planning process further erode confidence, making it hard to trust that transitions in care will be smooth or timely.

From a decision-making standpoint, the location's advantages are real but narrow. Families willing to stay actively involved and to scrutinize care plans may find value in the reliable staff presence and the personal connections that emerge with certain caregivers. However, the facility's history of safety incidents, cleanliness complaints, and inconsistent administration argues strongly for caution. If choosing Suffolk Center, approach with a plan: demand clear, written care and discharge processes; verify fall-prevention protocols and bed-rail/alarm use; request regular updates from a dedicated point person; and compare with nearby facilities that demonstrate stronger safety records and cleaner environments.

In practical terms, prospective buyers should schedule multiple visits at different times, request to meet the nurse manager, and tour the entire campus with specific questions in hand. Confirm the availability and response times of alarms and rails, inspect room cleanliness and the overall smell, and review recent quality improvement efforts. Speak with current residents and families about how rapid problems are resolved and whether discharge planning meets timelines. Finally, benchmark against alternatives that offer more robust oversight, higher staffing ratios for safety, and clearer accountability - especially for residents at higher risk or those requiring more complex medical management.

This part of Patchogue, located in Suffolk County, New York, offers a convenient and accessible location for senior living. With several pharmacies nearby such as Walgreens and CVS, residents have easy access to their medication needs. Additionally, there are various dining options ranging from fast food chains like McDonald's and Taco Bell to more upscale restaurants like Lombardi's on the Bay. For healthcare needs, there are reputable physicians and South Shore Neurologic Associates within close proximity. Transportation options include LIRR stations like Patchogue and Bellport for easily getting around the area. Nearby Long Island Community Hospital provides medical care when needed. The presence of parks like Shorefront Park and cafes like Starbucks offer opportunities for relaxation and socializing. Overall, this part of Patchogue offers a well-rounded community with amenities catering to senior living needs.

Pharmacies

• Walgreens (0.2 miles)
• Brookhaven Pharmacy (0.5 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (3 miles)

Restaurants

• George's Luncheonette (0.2 miles)
• McDonald's (0.4 miles)
• Taco Bell (0.7 miles)
• Dirty Taco + Tequila (1.1 miles)
• Blue Point Brewing Co. (1.6 miles)
• Lombardi's on the Bay (1.6 miles)
• Dublin Deck (1.7 miles)

Physicians

• South Shore Neurologic Associates (0.7 miles)
• Medihealth Realty (0.8 miles)
• SightMD (1 miles)
• Advanced Orthopedics (1.4 miles)
• Stony Brook Advanced Pediatric Care (2.2 miles)
• Robyn LaBarca (2.2 miles)
• First Choice Medical (5.6 miles)

Transportation

• Patchogue Lirr Station (1.2 miles)
• Bellport Railroad Station (2.7 miles)
• Sayville LIRR (5.2 miles)
• TSA Security Check Point (5.5 miles)
• Long Island MacArthur Airport (ISP) (5.6 miles)
• Baggage Claim (5.6 miles)
• LIRR - Yaphank Station (5.7 miles)

Hospitals

• Long Island Community Hospital (1.2 miles)

Parks

• Shorefront Park (1.5 miles)
• Sayville Park (5.3 miles)
• Selden Dog Park (8.7 miles)
• Bayard Cutting Arboretum (9.1 miles)

Cafes

• Starbucks (2.1 miles)
• Bellport General (3 miles)
• Starbucks (3.7 miles)
• Starbucks (6.4 miles)
• Starbucks (9.1 miles)
• Nesconset Bagel Cafe (9.1 miles)

Theaters

• Island 16 Cinema de Lux (4.6 miles)
• Regal Ronkonkoma (6.7 miles)