Sylcox Health Care Facilities is a nursing home community in Newburgh, NY.
Information last verified:
172 Meadow Hill Rd, Newburgh, NY 12550
To contact a resident: (845) 564-1700
For more information about senior living options: (866) 208-4318
Rehab therapy support shows up repeatedly in how residents describe their progress.
Several reviews describe hands-on rehabilitation support, including physical therapy and occupational therapy. One family also mentions speech therapy going well. Residents and families also point to the therapy space and equipment when they talk about what the facility provides.
Food quality is inconsistent, with both praise and sharp complaints in reviews.
Some residents and families say the food and meal attention are excellent and that their loved ones like the meals. Others report meals arriving cold and describe food as horrible. A few comments also tie food preparation staff into the overall care experience.
Many reviewers describe staff members as kind, patient, and responsive.
Across the reviews, families repeatedly mention staff that treats residents with respect and takes time to listen. Multiple comments also describe staff as helpful during visits and attentive to daily needs. Even when reviews criticize other parts of the experience, there are still several mentions of individual staff members being professional and courteous.
Some families report gaps in follow-up and clear communication.
One reviewer describes a lack of follow-up after a short stay and hospital transfer, including no call about condition or transition of care. Other comments raise concerns about delays in getting help or answers, including waiting for a doctor and waiting on requested items. There are also examples of families feeling that staff did not gather information or provide the level of concern they expected.
A recurring concern is cleanliness and facility condition.
While many reviews describe the building as clean, several negative reviews say the facility looks run down and needs renovation. Those same comments also describe cleanliness problems, including residents left in soiled conditions. These reports stand out because they directly contradict the positive cleanliness remarks.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Skilled Nursing Facility
Stewart (2 miles away)Sylcox Health Care Facilities is located at 172 Meadow Hill Rd, Newburgh, NY 12550 in Orange County, New York
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