Overall Review of Hedgewood Home For Adults
common
7 reviews mention this
Dining quality is a mixed bag
Dining is repeatedly discussed, with residents split on portion size and overall quality.
Several reviewers praise the food, describing it as top-notch or delicious, and they call dining a highlight during visits. Other reviewers report the opposite, saying food is garbage, miserable, or never enough, and they mention small portions. A tour review also singled out the dining setup as impressive, even while the overall visit felt off for that family. Overall, dining seems to vary widely by experience, with residents disagreeing most on taste and how filling the meals are.
common
16 reviews mention this
Staff attentiveness earns praise
Staff are often described as attentive and friendly, though some residents report serious breakdowns in care.
Many positive reviews describe staff as friendly, attentive, and responsive to needs, with residents saying they show love or treat them like family. A few reviewers also mention the office or administrators as open to questions during visits. On the negative side, multiple reviews allege rude behavior, not enough staff on hand, or that concerns were not addressed, including accounts tied to meals and medical situations. Taken together, the reviews suggest a strong caregiver experience for some residents while others felt communication and follow-through fell short.
common
10 reviews mention this
Cleanliness is repeatedly mentioned
Cleanliness comes up often, with some calling the building very clean and others describing it as dirty or run-down.
Positive reviews frequently pair cleanliness with other good experiences, describing the facility as very clean and well maintained. Several reviewers also reference improved condition during renovation or say they were impressed with cleanliness and décor. Negative reviews, meanwhile, include direct criticisms of being very dirty or looking like a homeless shelter, and at least one reviewer describes the grounds as needing maintenance and mentions an odd odor. The theme across reviews is clear: cleanliness is a major point of difference between residents’ experiences.
caveat
6 reviews mention this
Care support is described inconsistently
Care coverage is a concern for some residents, including complaints about staffing availability after hours.
One review suggests the community provides aides and access to nurses and a doctor downstairs if needed, framing it as assisted living rather than a nursing home. Other reviews raise worries about gaps in support, including claims about no nurse on duty after 5 p.m. and concerns around medical issues not being handled in time. There are also accounts describing serious adverse outcomes tied to care, including infections and skin issues. Because these stories vary, families appear to have very different comfort levels with how care is delivered day to day.
common
2 reviews mention this
Activities and community life
Residents mention on-site activities and a social atmosphere more than once.
A positive review says the facility always has things to do, and another describes residents playing board games and even going fishing. The same review also frames the environment as friendly and notes that residents can go to local shops nearby. While only a couple of reviews focus on activities specifically, those that do present a picture of daily opportunities to stay engaged. That said, this theme is not discussed as consistently as cleanliness, staff, or dining.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Assisted Living
Activities on-site
Devotional services off-site
Indoor common areas
Stewart (8 miles away)
Ambulatory care
Diabetic care
Meals provided
Friendly, attentive staff and effective therapists; clean and well-maintained environment.
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