Wingate At Beacon

Pros

• The staff at Wingate at Beacon are described as amazing, friendly, and attentive, providing excellent care to residents.
• Many reviewers noted that the occupational and physical therapists at the facility have positive attitudes and help residents regain their strength.
• The facility is praised for being clean and well-maintained, creating a pleasant environment for residents.
• Residents enjoy various scheduled activities, contributing to their overall happiness and well-being.
• One reviewer expressed being extremely impressed with how family members were supported and how patients were treated like family.

Cons

• Basic supplies such as bedside drinking water, toilet paper, and hygiene products are not provided regularly, leading to heartbreakingly inadequate care for patients' basic necessities.
• The food served is inedible and lacks consideration for elderly health and nutrition, resulting in significant weight loss for residents.
• Rooms are not kept clean, with frequent shortages of toiletries and essential bathroom items.
• Patients have experienced neglect, leading to severe health issues such as cellulitis due to lack of proper care.
• Communication from staff is significantly lacking; important updates about patient emergencies are delayed or ignored.
• Visitation hours are limited, making it difficult for family members who work full-time to visit their loved ones.
• High staff turnover rates contribute to concerns about the quality of care provided at the facility.
• Residents report experiencing falls and medication changes without notification, along with verbal abuse from roommates being tolerated by staff.
• Many residents find the living conditions filthy, with unchanged beds and a pervasive smell of urine throughout the facility.
• Overall experiences indicate that Wingate at Beacon fails to provide a safe and nurturing environment for its residents.

Review

Wingate at Beacon has become a focal point of concern for families seeking care for their loved ones, particularly the elderly. A recurrent theme in the reviews highlights severe shortcomings in basic patient necessities, such as drinking water, toilet paper, and hygiene products. Families have expressed dismay at the lack of regular supply of these essentials, which they believe should be fundamental in any nursing facility. The cleanliness of the rooms has also been called into question; many reviewers describe unsanitary conditions that create an uncomfortable environment for residents. One particular account paints a disheartening picture of inadequate care: patients are not offered fresh pitchers of water or ice regularly, despite complaints about malfunctioning ice machines that have remained out of order since 2019.

Additionally, food quality and variety have emerged as significant issues within Wingate’s operations. Multiple reviews mention the unpalatable nature of the meals served—described as terrible or often inedible—with some residents expressing frustration over a repetitive diet consisting mainly of eggs. One resident recounted having to subsist on toast for several consecutive days after refusing eggs for breakfast. Inadequate meal options have led to noticeable weight loss and declining health among certain residents, raising alarms about whether dietary needs are being appropriately met.

Care protocols seem to be lacking as well, with several families reporting instances of neglect and miscommunication concerning medical emergencies. In one alarming review, a daughter was not informed when her aunt suffered a seizure during an outing and was subsequently hospitalized without timely communication from facility staff. Such lapses highlight systemic issues within the management structure that affect both emergency responses and overall resident wellbeing.

While many critiques reflect dissatisfaction with Wingate at Beacon's services, there are notable exceptions where family members express satisfaction with their loved ones' experiences. Some reviews commend the attentiveness and dedication displayed by certain staff members who foster caring relationships with residents. Reports indicate that therapists were approachable and effective, reportedly making significant progress with individuals undergoing rehabilitation programs within the facility. Activities available to residents also received positive remarks from those who felt their family members benefitted from structured engagements.

However, contrasting experiences emphasize high turnover rates among nursing staff as a significant concern. Families expressed worries that this instability contributes to inadequately trained or overwhelmed personnel unable to meet residents' needs effectively—a sentiment echoed by both dissatisfied relatives and appreciative ones alike regarding staffing concerns impacting care quality.

In conclusion, while some families were relieved their loved ones received attentive care at Wingate at Beacon—highlighting clean facilities and friendly interactions—the overall consensus suggests more extensive reform is necessary to address critical failures across various domains including hygiene maintenance, food quality, communication protocols during emergencies, and staffing consistency. With these persistent problems reported by countless reviews painting a troubling picture alongside occasional praises for individual staff members or specific experiences—it's clear that potential residents must consider multiple factors before making decisions about placing their family members in such facilities.

Physicians

• Beacon Medical (0.1 miles)
• All Access Dental (0.8 miles)
• J. Bieber Oral And Maxillofacial Surgery (2.2 miles)
• Mid Hudson Medical Group (3.1 miles)
• Hudson Valley Oral Surgery (3.2 miles)
• Rockland Thoracic & Vascular Associates (3.3 miles)
• Austin Craig (3.3 miles)

Restaurants

• Ron's Ice Cream (0.4 miles)
• Melzingah Tap House (0.5 miles)
• The Roundhouse at Beacon Falls (0.6 miles)
• Hudson Valley Brewery (0.7 miles)
• Yankee Clipper Diner (0.7 miles)
• Homespun Foods (0.9 miles)
• The Beacon Daily (1 miles)

Cafes

• Trax Espresso (0.6 miles)
• Kitchen & Coffee (0.7 miles)
• Big Mouth Coffee Roasters (0.7 miles)
• Bank Square Coffeehouse (1.1 miles)
• Homespun Cafe at Dia:Beacon (1.5 miles)
• Starbucks (3.6 miles)
• Panera Bread (3.6 miles)

Theaters

• Story Screen Beacon Theater (0.7 miles)

Pharmacies

• Rite Aid (0.8 miles)
• CVS Pharmacy (2.9 miles)
• Medicap Pharmacy (3.4 miles)
• Walmart Pharmacy (3.4 miles)
• Medical Arts Pharmacy (3.8 miles)
• Walgreens (4.2 miles)
• Rite Aid (4.4 miles)

Places of Worship

• St John the Evangelist Roman Catholic Church (0.9 miles)
• St Luke's Episcopal Church (0.9 miles)
• Chapel of Sacred Mirrors (5 miles)

Parks

• Mt. Beacon Park (1.2 miles)
• Riverfront Park (1.6 miles)
• Long Dock Park (1.6 miles)
• Hudson Highlands State Park (5.8 miles)
• Mayor's Park Pavilion (6 miles)
• Bowdoin Park (6.4 miles)

Hospitals

• Castle Point VA Hospital (2.3 miles)
• St Luke's Cornwall Hospital (3.1 miles)
• St Lukes Hospital Pathology (3.1 miles)
• Medical Center At Cold Spring (6.3 miles)

Transportation

• Metro North - New Hamburg Train Station (5.3 miles)
• Metro North - Cold Spring Station (6.5 miles)