Northern Manor Geriatric Center in Nanuet, NY
Save199 North Middletown Road, Nanuet, NY 10954
For more information about senior living options: (844) 490-3973
The staff are knowledgeable, friendly, accommodating, and genuinely caring. Katelyn, the Director of Social Services, and her team ensure families are heard and receive timely updates. The nurses and therapists are professional, skilled, and consistently provide compassionate care. Lisa at the front desk is welcoming, warm, and provides outstanding customer service. The GO rehab program and other therapy services deliver excellent results and help residents regain independence. Maria in the recreation room and the recreation director organize engaging activities that residents enjoy. Etan, Yosef, and the administration team are supportive, hands-on, and responsive. Northern Manor is widely praised as one of the best nursing homes in town, with strong clinical and rehab programs.
Northern Manor is described as horrible, with rude, uncaring, and disrespectful staff. Residents are reportedly left in their own waste for hours and not properly cleaned. Call bells go unanswered for long periods, and assistance from aides is inconsistent. The facility is said to be severely under-staffed, leading to neglect and poor care. Food is described as terrible or inedible and often served cold; water may be unsafe. The building and interiors are said to have a terrible smell. Doctors and medical staff are often absent or provide inadequate care. Management and administration are criticized for mismanagement and harmful practices. Some reviewers urge that the facility should be shut down or demolished. There are reports of residents dying or suffering harm linked to neglect.Northern Manor Geriatric Center in Nanuet, NY is best suited for families that can actively supervise care and double-check progress, particularly when strong rehabilitation and social-work support are top priorities. The community's rehab ecosystem and an accessible administrative team show real promise, and several families credit GO Rehab with meaningful mobility gains for loved ones. Social workers such as Katelyn and Nina are repeatedly praised for staying engaged with families, while front-desk staff and recreation personnel add warmth to the experience. Rooms and common areas can feel spacious and clean, and practical amenities - like Netflix access through the GO program - can support a smoother recovery path. Still, the overall experience remains highly variable from day to day.
That variability is why alternatives deserve serious consideration for families prioritizing consistently strong daily care and warmth. A large share of reviews describe chronic understaffing, slow responses to call bells, and aides who appear overwhelmed or inattentive. Issues like unpleasant odors, cleanliness lapses, and meals described as unpalatable recur across accounts. There are even accounts of medical oversights and delays in doctor visits or transfers, with serious consequences cited by multiple families. For guardians who cannot monitor care intimately or who require unwavering day-to-day reassurance, other options may deliver more reliable routines and interpersonal consistency.
On the flip side, the facility's rehabilitation strengths and people-centric services do translate into real, reachable outcomes when leveraged. The rehab staff is commonly cited as capable and professional, and residents report tangible progress after GO Rehab. The social-work team stands out for accessibility and proactive communication, helping families navigate transitions and stay informed about care plans. The reception and administrative touchpoints are frequently described as dependable, and engagement through the recreation program helps keep residents connected and motivated. In these moments, Northern Manor can feel like a well-organized hub for recovery and reintroduction to community life.
Yet the contrast with the negatives cannot be ignored. Care on some shifts is perceived as under-resourced, with longer wait times and inconsistent attentiveness. Personal items sometimes go missing, clothing issues recur, and residents report being left uncomfortable or inadequately attended to. Food quality is a recurring theme, with several reviews characterizing meals as cold or unappealing. The atmosphere can shift markedly from daytime to night, fueling a perception of uneven quality and reliability. Taken together, these patterns undermine the confidence that the rehab strengths alone can sustain.
Where the positives can offset the negatives is through deliberate, proactive engagement. Families willing to demand structured communication, detailed care plans, and regular progress updates tend to experience more favorable trajectories. Prospective residents should schedule a thorough in-person tour and request time with both the director of nursing and social services, as well as floor-level observations to gauge staffing reality. Ask for a candid meal preview, review the GO Rehab timetable, and seek ongoing updates via a family liaison. If the administration proves responsive - as some families report - that responsiveness can materially improve day-to-day experience and outcomes.
The bottom line is clear: Northern Manor is not a one-size-fits-all solution. It can be a sound choice for rehab-focused care and for families prepared to stay engaged and vigilant, but it is not a reliable option for those needing steady, consistently compassionate care without ongoing advocacy. For families evaluating options, an exhaustive on-site evaluation is essential: meet the social work team and DON, verify staffing on the relevant shifts, observe interactions across floors, and assess whether the facility's strengths align with the resident's specific needs. If the tour confirms solid rehab potential and functional communication, Northern Manor can be a viable path forward; if not, pursuing alternatives with steadier day-to-day care will likely yield a safer, calmer experience for a loved one.
231 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Westchester Cty (16 miles away) LaGuardia (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Northern Manor Geriatric Center in Nanuet, NY is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services. Residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV in their fully furnished living spaces.
Transportation is made easy with community-operated transportation services as well as transportation arrangements for non-medical purposes and doctor appointments. The center also offers move-in coordination to ensure a smooth transition for new residents.
For those looking to stay active, there is a fitness room and wellness center available, along with outdoor space where residents can relax and enjoy the gardens. A gaming room, small library, and computer center provide additional opportunities for recreation and socialization.
Meals at Northern Manor are served restaurant-style in the dining room, offering residents delicious options to accommodate special dietary restrictions. Housekeeping services help maintain a clean and comfortable living environment.
Care services at Northern Manor include 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing, medication management, and diabetes diet support. A mental wellness program is also available to promote emotional well-being.
Residents can participate in various activities organized by the staff such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services add an extra level of convenience to ensure all needs are met.
Located in Nanuet, NY, the Northern Manor Geriatric Center is conveniently surrounded by several cafes, pharmacies, physicians' offices, restaurants, places of worship nearby. With its excellent amenities and comprehensive care services, this assisted living community provides a comfortable and enriching environment for seniors.
Northern Manor Geriatric Center is located at 199 North Middletown Road, Nanuet, NY 10954 in Rockland County, New York
Northern Manor Geriatric Center on seniors.fyi includes 5 photos including images showing healthcare, physical therapy, rehabilitation, exercise, entrance, building, awning, architecture, and more.
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