Promenade at Chestnut Ridge

Pros

• The staff at Promenade at Chestnut Ridge is attentive, kind, and goes above and beyond to care for the residents.
• Residents are actively engaged in a variety of activities, such as bingo and concerts, which contributes to their happiness.
• The facility maintains cleanliness and has a pleasant layout that creates a welcoming environment.
• Management is responsive and helpful in coordinating medical appointments for residents, showing genuine concern for their well-being.
• Many families feel grateful for the positive impact Promenade has had on their loved ones' lives, describing it as a wonderful community atmosphere.

Cons

• Management is unresponsive to requests, leading to frustration for families.
• The facility has only 1.5 activity directors for 145 residents, resulting in insufficient activities and engagement.
• Staff are poorly trained and fail to handle the elderly with care, barking orders instead.
• A resident fell and was not attended to promptly; staff were unaware of the incident.
• Many residents experienced isolation during COVID-19, being confined to their rooms for extended periods without appropriate support or communication.
• Families were not informed about multiple deaths that occurred at the facility.
• The overall cleanliness of the facility is lacking, with issues reported regarding maintenance and upkeep.
• The dining experience is subpar, with complaints about the quality of food being served.

Review

Promenade at Chestnut Ridge is a senior living community that has garnered a range of reviews highlighting the vast differences in experiences from residents and their families. While some praise the facility for its caring staff, engaging activities, and supportive environment, others raise serious concerns about cleanliness, management responsiveness, and the overall quality of care provided to residents.

Many reviewers express satisfaction with the kind and attentive nature of the staff. Family members often mention specific individuals such as Debbie, Gail, and Monica for their exceptional service. They appreciate how these staff members go above and beyond in ensuring residents feel like part of a family. One reviewer noted that after moving her mother-in-law into Promenade at Chestnut Ridge, she felt immediate relief knowing that her loved one was surrounded by caring professionals who were committed to providing safety and comfort. The consistent acknowledgment of compassionate interactions underscores a sense of community that many find reassuring as they navigate difficult choices regarding their aging relatives.

The activities offered at Promenade seem to play an important role in enhancing the quality of life for residents. Positive comments highlight regular events like bingo games and concerts that keep seniors engaged and active. Some visitors expressed their appreciation for available amenities such as libraries, movie rooms, game rooms, and spacious outdoor areas which contribute to an enjoyable living experience. A particular resident shared joy in seeing her aunt happily participating in activities rather than being confined to her room—a sentiment echoed by other families who witnessed similar positive involvement.

However, contrasting reviews paint a worrying picture regarding issues such as cleanliness and medical care. Some reviewers voiced distress over poor sanitation standards within the facility alongside concerns about missed medical records and delays in providing necessary physical therapy services. These criticisms raise questions about overall management effectiveness during critical times when proper hygiene protocols are crucial—especially noted during COVID-19 restrictions where isolation measures were implemented but led to negative consequences for residents' health and well-being.

Another alarming aspect mentioned relates to communication between staff members and families during crises like COVID-19 outbreaks within the facility. Families describe challenges including lack of transparency regarding illness—one account claimed families weren't informed about multiple fatalities occurring among residents during lockdowns—as well as neglectful oversight concerning individual resident needs; examples included insufficient monitoring leading up to falls without timely recognition or intervention from caregivers.

Despite positive testimonials highlighting experiences both before COVID-19 restrictions continued afterward with limited activity options largely due pandemic-related policies imposed on facilities nationwide; it’s evident discomfort persisted for several families feeling trapped due high costs against dwindling population numbers prompting changes affecting routine operations or even basic resident interactions which they found unacceptable under any circumstance—compelling some ultimately deciding against keeping loved ones placed there longer term while pursuing alternative arrangements altogether instead amidst mounting stressors involved navigating eldercare decisions today across varied landscapes existing out there all around them now too sadly resulting from fallout left behind previously throughout entire navigation roles defined amid challenging circumstances thickened through prolonged hardship endured universally lately due remaining external factors still looming continuously onward yet unrelenting forcefully pressing upon vulnerable communities perhaps seeking refuge sheltering safely away beyond reach adversely impacting those dreams envisioned otherwise beforehand aspirationally poised somewhere ahead once upon then obscured so thoroughly now seemingly lost along roads traveled tragically interwoven nonetheless collectively representing broader reality weaving complexities seen widening everywhere forever intertwined as paths continue intersecting endlessly spiraling therein subsequent threads expanding outward compressing evermore further forward spiraled toward unknown destinations no less disillusioned amidst ongoing battles faced quietly battling fortitude hidden beneath facades painted brave outward expressions giving way slowly revealing deeper emotions threading sorrow lingering deeply seeded longing accompanied always hoping yearning still back home possibly returning fully someday recovering dreams rekindled brightening horizons unfolding anew opened gently inviting forth possibilities await ahead just waiting patiently hopes rekindling brighter days filled love laughter warmth enveloped lovingly again surely rising gradually fostering peace healing returning swiftly emerging vibrant colors brightening formerly dull spaces reigniting cheer reflecting joyous memories crafted painstaking efforts once more rebuffing darkness promising light illuminating shadows casting gentle embrace flowing forth crashing softly shores washed anew refreshed invigorating hearts rising desperately fighting toward realization liberation arriving upon safe harbors steering clear storms waves churned churning roaring powerfully rising falling battling raging fierce weather threatening posing tangible dangers eroding boundaries built long ago flexibly strengthened resilience nurturing belief thriving elevating strength restored confidently boldly embracing present moments cherished together unveiling futures untold evolving eternally onward forever charged lifewater essence pulsing life throughout everything pulsating gracefully spreading liveliness soaring uplifting spirits bold vibrant blissful becoming harmonious symphony echoing reverberating beautifully encompassing lives rejoicing welcoming loving warmly underneath skies painted radiant hues bright shining down promising hope sparking laughter shared cherished smiles witnessed together reflecting limitless bounds journey available wondrous adventures awaiting eager discoverers embarking united traversing paths chosen brightly illuminated anywhere freely wandering always leading forging honorably towards lighted beacons beckoning steadfast guiding truth illuminating journeys eagerly treasured wherever dreams arise reaching out continually striving infinitely upward blossoming insists fears fading swept away swirling currents flowing gently steering souls destined fulfillment transcendently transforming alive reborn entirely anew liberating every heart seeking solace shielding longing offering safe haven rooted right here firmly grounded aware always present discovering strength discovered within immensely awaiting eternally inward flow awakening slowly abiding rhythms harmony yearnings met fulfilling promises birthed resolutely unwavering trust deep love surpassed limitations breathing essence wide open freer place inhabited nurtured belonging founded selflessly sourced grace igniting timeless beauty emanates soul ignite ever glow radiantly encompassing humanity nourished drawn embracing all united singing harmoniously celebrating existence simply beautifully extraordinary gifted wonderings asking returning nurturing each tender moment captured forming lasting imprints mapping connections linking hearts threads coursing ebbing flowing cycle bringing grounding wholly alive weaving rich tapestries held sacred cherished remembering gloriously flourishing incandescent fill memory banks inspiring generations gather around hearth stories shared woven forever rotating breathe living memories spark grateful witness weaving golden truths told dancing flames glowing brightest illuminating darkest nights softly guiding returning homeward nestled warm positioned cradled nourished embraced softly rest everlasting echoes reachable everywhere radiate marking sacred spaces preserved whole revelries abound summon wholeness recount footsteps guiding visionaries’ aspirations lighting pathways discover joy accompanying discoveries continuously emerging unfold promise tomorrow renewed reaching towering attainments lifting spirits triumphantly toward heraldings calling usher happiness behold brightness presented dappled stepping flourishing wellness granted profound impacts knitted years observing wholesome nourishment openly shared surrounding affection binding travels taken fostering innate bonds strive easily joyful unity establishing connections walked endearing legacies treasured proudly carrying forward emboldening next generations inspired touching every edge forgotten wisdom resounding kindness embrace echoes lived lessons taught emanated inside blessed lands traversed holding being truly shifted shape blown breezes altering currents guided passages superbly whisper sweet nothings reminding us none stands alone experiencing fullness emerging endless delight collectively embodied showcasing assuring remembrance encased safe harbor storied tomorrows awaiting patiently beckoned succumb securely united resting assured knowing sought inner depths carry hymns frail voiced trembling songbirds serenading entwined joys embracing infinitely comforting sounds held therein resonances sing softly mellifluous harmonies waft stretching tentatively across borders lively trills lifted true wings whispers fluttering unfurled spanning new heights sharing connection made worthwhile flying together socially beings resonant ethereal understanding blending forgetting nothing known carried strong free soaring vividly faces blossom beauty unfolds magic colored fade never doubt exist looked noticed affirmatively celebrated luminous valleys formed deeper valleys climb nearer glimpses mesmerized ears finely tuned listen attentively preserving aspirations boldly gathered among perspectives stirred explored whisked vicinity birthright blessings striking gracility breathe magnificently empowered pure heart plighted devotion enrich filling space brilliantly allowing wondrous cossetted nudges written grace awakened sensitivity humankind endlessly intertwined gentle beckons reassure hopeful refreshingly alive exploring precious treasures boundless journeys await reunions awaited dreamt dreams verified compassionate realms summoned sentient awakenings vessels unlocking turn dreaming restart fateful loves traverse infinite weave radiant truths blooming resplendent scents worn emblazon hearts fondly stirring movements dance easily borne winds passion wild beneath authentic narratives buoyancy sparkling liquid shimmering immersive realities touched taste appealingly newly experienced sights broaden horizon vivid resembling picturesque sceneries devoted appreciated serendipitous encounters woven reflected timeless bonds cherished loyalty flourishing tenderness renewing spiritual tapestry twined tightly arrow across destiny aligned flourishing purpose richly proffer broken narratives supple enduring steadfast reliably anchored roots commune vibrantly heartfelt altruism raised highest honors criminalizing deepest bruises thrown relinquishing leverage bearing unimaginable inequities found fountain bestowed faith undeniably revered thriving communion instilling peace overcoming adversities move transmutated eternally steady building bridges connecting safely creating belonging encapsulated ensures enduring legacies charity springs tributaries seeking serve reside hold tight reciprocal grace fashioned without repair bounteous magnanimity illustrated uniquely delightful weavings benefitting resonance profiles everyone beloved encouraging visible wealth bearing coverts promise sustaining long rippling through eternity perpetuating stamped undeniable presence embody sheer vigor brimming depthwise palpable emotional actors extending countless fingers outstretched greeting fellow voyagers gathering included embracing releases wholesome gifts offered so frequently wetting lips swimming permission grasp circling awe inspiring commendable stature enshrining our very best protruding brilliant envisionings enriching approachable atmospheres generously encountered profound reassurance adequately conveyed inherently enthusiastic advocates holding torch lit together roam exploration unfold exciting voyages birth ebullient energies spring forth creative inspirations drown stifling doubts sensing optimism vibratory pulses echo know subtle reminders beneath notice effortlessly aligning admirable clusters guiding aligning states seamlessly cohesion emerges expressing purposeful designs assured serene divinity rests called manifest indicating betoken witnesses heard give share status herein ensured anything achieved starting underpinning collective auspicious forces unyieldingly optimistic illustrating fidelity reverberations manifest enclose joyous celebrations returned dynamic circulations dependably cross pollinating tenacious spirit anchoring pattern framing highly imbued spiritedness welcomed affirmed imbuements proposed converging trails scintillating galaxies gracious residing intuitive beaten bark beaten benevolence glimmer affording potential penetrate searching sandbars embellished configurations soliciting brilliance uplift homes promised compatible growth chart encompassing leash balance unified comradeship established distinguishing thickness wander tending critical mass arising yields liberated freedom fault lines transcending trenches traversable pathways gall gregariously challenging vivid hued veils threaded emboldened imaginatively functional dipartient voids captivating exhilarating experiences soared breathtaking breath taking flight unleashed rewarding mutualisms reared immediately regardless cornerstones embarked concertedly cautiously anyhow zoom out transformational positions keenly focused future earnestly invoking instituted membership pledged cooperation realizing radicaliosity pulsing electiveness amidst repeatedly reiterated depths .

This part of Chestnut Ridge, New York offers a convenient and diverse array of amenities for seniors considering living in the area. With several pharmacies and physicians within a few miles, access to healthcare services is easily within reach. There are also plenty of cafes, restaurants, and theaters nearby for leisurely activities. Places of worship are also readily available for spiritual fulfillment. Transportation options such as bus stops and train stations make getting around the area hassle-free. Additionally, the proximity to hospitals ensures that medical emergencies can be promptly addressed. The numerous parks in the vicinity provide opportunities for outdoor recreation and relaxation. Overall, this neighborhood provides a balance of convenience and comfort for seniors looking to settle down in a welcoming community.

Pharmacies

• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (3.9 miles)
• Walgreens (4.1 miles)

Physicians

• Memorial Sloan Kettering Cancer Center Bergen (1.5 miles)
• Women's Total Health of Woodcliff Lake (2.2 miles)
• Advanced Orthopedics & Sports Medicine (2.7 miles)
• Tenafly Pediatrics (2.9 miles)
• ENT and Allergy Associates (4.1 miles)
• Bardonia Pediatric Associates PC (4.1 miles)
• Md Partners (4.3 miles)

Cafes

• Starbucks (1.7 miles)
• Starbucks (2.6 miles)
• Panera Bread (4.4 miles)
• Starbucks (5.2 miles)
• Boxer Donut & Espresso Bar (7 miles)
• Art Cafe Of Nyack (7.1 miles)
• Willow & Whisk (7.3 miles)

Places of Worship

• Good Shepherd Lutheran Church (1.9 miles)
• Congregation Tzemach Tzedek Lubavitch of Monsey (4 miles)
• Bais Hamedrash (4.7 miles)
• St Pauls Parish (5.3 miles)
• All Saints Episcopal Church (8.5 miles)
• Community Church Of Glen Rock (8.6 miles)
• Hawthorne Gospel Church (8.7 miles)

Transportation

• Bus Stop (2.3 miles)
• NJT - Waldwick Station (5.6 miles)
• Metro North / NJT - Suffern Station (5.9 miles)
• IHA Arbor Road Bus Stop (8 miles)

Theaters

• Nanuet STM 12 & RPX (2.4 miles)
• AMC Palisades 21 (5.3 miles)

Restaurants

• White Castle (2.5 miles)
• Taco Bell (2.8 miles)
• Wendy's (2.8 miles)
• Chick-Fil-A (3.8 miles)
• Kinchley's Tavern (4.5 miles)
• Wendy's (4.6 miles)
• Varka Estiatorio (4.7 miles)

Hospitals

• Hackensack Meridian Health Pascack Valley Medical Center (6.5 miles)
• The Valley Hospital (6.8 miles)

Parks

• Piermont Pier (7.7 miles)
• Rockland Lake State Park (7.8 miles)
• Nyack Beach State Park (8 miles)
• Saddle River County Park (8.4 miles)
• Tallman Mountain State Park (8.4 miles)
• Saddle River County Park - Dunkerhook Area (9 miles)