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4.3 from 119 reviews
5 stars
89
4 stars
9
3 stars
3
2 stars
3
1 stars
15
Overall Review of Woodcliff Lake Health & Rehabilitation Center
common34 reviews mention this
Caregivers are consistently attentive
Residents and families repeatedly describe staff as attentive and caring.
Across many reviews, residents and families say the nursing team, aides, therapists, and administrators are responsive to needs and treat patients with kindness. Several reviewers call out specific nurses, aides, and therapy staff by name, describing them as helpful and supportive throughout the stay. A common contrast in the negative reviews is that families felt help arrived too slowly or communication wasnât reliable, especially around nights and weekends.
differentiator26 reviews mention this
PT and OT help residents progress
PT and OT are frequently praised for helping residents build real progress.
Many reviewers specifically mention physical therapy and occupational therapy as a key part of recovery, describing therapists who create goals and provide instruction that improves mobility. Several comments connect the therapy work to outcomes like walking again, using a walker, or getting stronger day by day. Negative reviews sometimes pair poor nursing support with dissatisfaction about overall care, while still noting therapy sessions as a more positive part of the experience.
common18 reviews mention this
Restaurant-style dining gets positive feedback
Dining stands out in reviews, with many calling the food good or delicious.
Multiple reviews describe meals as tasty and satisfying, with some saying residents enjoyed breakfast and that the kitchen staff supported comfort and variety. A few reviews also mention dietary considerations and special needs, aligning with the communityâs diabetes and special-diet dining offerings. On the downside, a handful of negative reviews describe meals as poor or report concerns about not eating and lack of timely follow-up.
common24 reviews mention this
Clean rooms and updated facility
Many reviewers say the facility is clean, well kept, or feels bright and organized.
Several families and visitors say rooms and common areas were clean and the building looked well maintained, with some highlighting cleanliness and outdoor access. Some reviews also mention renovations or updates, including construction that made the facility temporarily untidy for certain stays. The negative reviews include repeated cleanliness and hygiene complaints, such as residents left in unsanitary conditions or issues with housekeeping and responsiveness to calls.
caveat9 reviews mention this
Care quality concerns appear in negatives
A smaller set of reviews report neglect, delays, and staffing or response problems.
Some 1- and 2-star reviews describe periods where families felt basic needs werenât met, including slow response to calls, concerns about hygiene, and dissatisfaction with medical and dietary follow-through. A few comments also mention weekend coverage and nights as times when responsiveness was worse. While most reviews are positive, these accounts raise concerns about consistency in care delivery.
common2 reviews mention this
Nearby medical and daily stops
The area around the community includes frequent medical and everyday destinations.
Woodcliff Lake Health & Rehabilitation Center on seniors.fyi includes 10 photos including images showing building, landscaping, parking, interior, entrance, lighting, architecture, exterior, and more.
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Woodcliff Lake Health & Rehabilitation Center photos
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