Woodcliff Lake Health & Rehabilitation Center

Pros

• The staff at Woodcliff Lake Health and Rehab provide excellent care and personal attention to residents.
• Family members feel grateful for the hands-on approach of the caring team at the facility.
• Residents are happy and feel loved and cared for during their stay, with some expressing a desire to stay longer due to the positive environment.
• The rehabilitation staff received high praise for their amazing support and assistance during recovery.
• Families report a significant improvement in their loved ones' conditions after receiving care at this facility.

Cons

• The facility frequently mismanaged the medical proxy, leading to confusion among family members regarding communication.
• Patients often experienced long wait times for assistance, with some waiting over an hour for help to go to the bathroom.
• Staff members were reported to be rude and unprofessional, sometimes even hanging up on family members who called for information.
• Aides were often too busy to provide necessary assistance, instructing patients to use diapers instead of helping them.
• The frequency of showers was inadequate, with patients lucky to receive one every two weeks.
• Communication from social workers was lacking, with unreturned calls and messages causing frustration.
• Overall experiences at the rehabilitation center were described as nightmares by some families, expressing strong dissatisfaction with the care provided.

Review

In the realm of healthcare facilities, experiences can vary greatly based on individual circumstances, leading to a spectrum of opinions from family members about the care provided to their loved ones. Reviews of different rehabilitation centers illustrate this reality, showcasing both disheartening encounters and heartwarming success stories.

One particularly troubling account comes from a concerned family member whose mother was placed in a facility where communication issues plagued their experience. The reviewer expressed frustration over inconsistent management of medical proxies, noting that the staff often called various family members without prior notice and occasionally removed anyone added to the call list. This lack of organization extended to general inquiries as well; when family members called for updates on their loved one’s condition, they found themselves met with unhelpful responses and sometimes rude behavior that culminated in staff hanging up on them. The in-house social worker's unprofessionalism added another layer of distress, as she failed to respond to calls or emails despite leaving messages that were either not acknowledged or outright denied upon return calls. Moreover, it was alleged that the facility was reluctant to release the patient when home health care was arranged, hinting at financial motivations overshadowing patient care — an experience that led this person to vehemently advise against choosing this specific facility.

Contrasting sharply with these negative experiences are glowing reviews from families who encountered compassionate and competent care at other rehab centers. One review highlighted exemplary treatment received by a stepfather post-emergency surgery at a rehabilitation center known for its attentive staff. Family members noted how impressed they were with Maryann and others who dedicated themselves tirelessly to ensuring residents' well-being. This reviewer mentioned that their stepfather had flourished under such caring conditions that he expressed reluctance even to return home, emphasizing how vital love and encouragement are during recovery processes.

Similarly positive sentiments were echoed by another family whose father had suffered a stroke yet received excellent personalized attention within just two months at Woodcliff Lake Health and Rehabilitation Center. They praised the hands-on approach characteristic of the family-owned facility, recommending it without reservations due to its commitment to delivering exceptional care through attentive nursing staff and therapists.

In contrast with negative portrayals elsewhere, one daughter recounted her father's successful recovery after a knee replacement surgery at a different rehabilitation center. She lauded not only the courteous service he received but also specifically commended the rehabilitation team for excelling in their roles — describing them as "AMAZING." After his stay there, he returned home feeling better than ever thanks to their diligent support.

However, not every moment within these facilities holds positive connotations; for some patients like one woman recovering from cardiac ICU at Valley Hospital who transferred due to dissatisfaction with her first rehab experience in Oakland, feelings of distress permeated her time spent there. She frequently telephoned her daughter while begging for help until relocation facilitated a much-improved scenario at Woodcliff Lake Health and Rehabilitation Center—an outcome indicative of how crucial it is finding environments conducive both physically and emotionally during recovery times.

These varied accounts underscore two starkly different realities: while some facilities offer remarkable support driven by dedicated staff ensuring optimal recovery prospects for patients undergoing rehabilitation processes, others appear fraught with systemic failures impacting patients’ dignity throughout their care journeys. As families navigate these decisions regarding outside help during challenging health crises involving loved ones needing rehabilitative treatment post-operations or illness episodes alike—the road ahead necessitates careful consideration reflecting upon true patient experiences before making choices about where individuals receive such essential services going forward into healing journeys beyond hospital walls.

Physicians

• Women's Total Health of Woodcliff Lake (0 miles)
• Memorial Sloan Kettering Cancer Center Bergen (0.8 miles)
• Tenafly Pediatrics (1.7 miles)
• New Jersey Regional Eye Care (3.6 miles)
• Md Partners (3.9 miles)
• Advanced Orthopedics & Sports Medicine (5 miles)
• Kayal Orthopedic - Westwood (5.1 miles)

Cafes

• Starbucks (0.7 miles)
• Panera Bread (3.9 miles)
• Starbucks (4.8 miles)
• Starbucks (5 miles)
• Starbucks (5.4 miles)
• Willow & Whisk (5.4 miles)
• Boxer Donut & Espresso Bar (8.5 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (3.3 miles)
• Rite Aid (3.4 miles)
• Walgreens (3.7 miles)
• Franklyn's Pharmacy (3.8 miles)
• Walgreens (4.1 miles)

Restaurants

• Taco Bell (2.2 miles)
• Chick-Fil-A (2.9 miles)
• Allendale Bar & Grill (3.1 miles)
• Savini Restaurant (3.2 miles)
• Varka Estiatorio (3.6 miles)
• Wendy's (4.1 miles)
• Kinchley's Tavern (4.1 miles)

Places of Worship

• Good Shepherd Lutheran Church (3 miles)
• St Pauls Parish (4.1 miles)
• Congregation Tzemach Tzedek Lubavitch of Monsey (6 miles)
• All Saints Episcopal Church (6.2 miles)
• Community Church Of Glen Rock (6.3 miles)
• Bais Hamedrash (6.5 miles)
• Hawthorne Gospel Church (6.5 miles)

Transportation

• NJT - Waldwick Station (3.5 miles)
• Bus Stop (4.6 miles)
• IHA Arbor Road Bus Stop (6.3 miles)
• Metro North / NJT - Suffern Station (6.4 miles)
• NJT - Hawthorne Station (8.2 miles)

Hospitals

• The Valley Hospital (4.5 miles)
• Hackensack Meridian Health Pascack Valley Medical Center (5.1 miles)

Theaters

• Nanuet STM 12 & RPX (4.5 miles)
• AMC Palisades 21 (7.1 miles)

Parks

• Saddle River County Park (6.1 miles)
• Saddle River County Park - Dunkerhook Area (6.8 miles)
• Van Saun County Park (8 miles)
• Piermont Pier (8.4 miles)
• Tallman Mountain State Park (8.6 miles)