Talk to an advisor (866) 208-4318

Elderwood At Hamburg

Elderwood At Hamburg is a nursing home community in Hamburg, NY.

Information last verified:

Elderwood At Hamburg

Save

  • Interior

    A modern lounge and dining area with bright decor and comfortable seating.

  • Outdoors

    A hospital building with an entrance and landscaped surroundings.

  • Building

    A brick building with windows, surrounded by a well-maintained lawn and trees.

  • Architecture

    A modern building set in a lush green landscape with trees and well-maintained gardens.

  • Landscaping

    A well-maintained building surrounded by lush greenery under a clear blue sky.

  • Lobby

    A modern reception area featuring a sleek design with comfortable seating.

  • Nature

    An elderly woman enjoys gardening, tending to her plants in a sunny outdoor setting.

  • Caregiver

    An elderly person engages with a caregiver, exploring content on a tablet together.

5775 Maelou Drive, Hamburg, NY 14075

For more information about senior living options: (866) 208-4318

2.6 from 53 reviews
5 stars
13
4 stars
6
3 stars
3
2 stars
8
1 stars
23

Overall Review of Elderwood At Hamburg

caveat 20 reviews mention this

Care and staffing feel inconsistent

Residents and families describe long waits and lapses that undermine basic care.

Several reviewers describe understaffing and delayed responses to call buttons, including instances where residents were left soiled for hours or where alarms appeared to be ignored. Others describe communication and documentation issues between shifts, along with concerns that medical requests or updates were not acted on promptly. Even when some staff members are described as helpful, multiple reviews say overall staffing and management allowed problems to persist.

common 11 reviews mention this

Cleanliness is a mixed picture

Clean rooms are praised, but other reviews report hygiene lapses.

Some reviewers specifically say the facility and rooms were very clean and well maintained, and a few describe staff keeping residents clean and well cared for. Other reviews paint a different picture, citing dirty conditions, floors described as sticky, and missed bathing or hygiene-related care. Taken together, cleanliness seems to vary by floor, timing, and staffing coverage.

common 7 reviews mention this

Dining draws strong feedback

Dining quality is inconsistent across residents’ experiences.

A few reviewers say meals were good or even very good, and they describe enjoying food during rehab or long-term care. Several others report that food was subpar, unappetizing, or not great, including concerns about cold or inedible meals. Some reviews also connect dining struggles to broader care problems, like hydration or choking incidents.

  • A modern lounge and dining area with bright decor and comfortable seating.
differentiator 5 reviews mention this

Rehab and therapy can help

Therapy and rehab support gets credit when care is well organized.

Reviewers who stayed in rehab describe positive experiences with therapy-focused staff, including PT/OT that helped with regaining mobility. Others mention improvements during their time at the facility or that therapy technicians and therapists were attentive and knowledgeable. A smaller number of rehab reviews are more critical, but the overall tone suggests outcomes depend heavily on how well the rehab experience is run.

caveat 8 reviews mention this

Communication and administration concerns

Families describe communication gaps and administrative friction during care.

Multiple reviews say management and care coordination were difficult, including complaints that staff did not follow through on concerns, document requests, or communicate effectively with families. Reviewers also describe issues with discharge planning and how information was handled, including feeling they did not receive enough guidance for next steps. Some accounts also mention billing and follow-up issues that added stress for residents and caregivers.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 166 resident community capacity 166 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Buffalo Niagara International (15 miles away) Buffalo Niagara International (15 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Cafes

  • Tim Hortons (0.3 miles)
  • Tim Hortons (3.7 miles)
  • Starbucks (4.1 miles)
  • Tim Hortons (4.2 miles)
  • Starbucks (6.1 miles)
  • Three Girls Cafe (6.8 miles)
  • Tim Hortons (6.9 miles)

Restaurants

  • Burger King (0.3 miles)
  • Cyclone Bar (0.7 miles)
  • The Fairgrounds (0.7 miles)
  • Blue Ribbon Grill (0.8 miles)
  • Ginger & Garlic Chinese Restaurant (1 miles)
  • McDonald's (1.6 miles)
  • Hamburg Brewing Company (2.1 miles)

Physicians

  • Ocular Restoration (0.4 miles)
  • Todd Gardner, OD - Your Local Eye Doctor - Hamburg (1 miles)
  • Neighborhood Health Center (1 miles)
  • Skormin Max DDS (1.1 miles)
  • Hamburg Medical Park (1.1 miles)
  • Buffalo Sleep Specialists (2.1 miles)
  • Sharma Family Medicine (3 miles)

Pharmacies

  • Walgreens (0.5 miles)
  • CVS Pharmacy (0.6 miles)
  • Rite Aid (0.9 miles)
  • Walmart Pharmacy (2 miles)
  • Wegmans (3.7 miles)
  • CVS Pharmacy (4.2 miles)
  • CVS Pharmacy (4.5 miles)

Places of Worship

  • St Bernadette's R C Church (1.9 miles)
  • Queen of Angels (5.8 miles)
  • Faith Bible Baptist Church (6.6 miles)
  • Queen of Heaven Church Rectory Office (8.2 miles)

Parks

  • ashwood Nature Trail (4 miles)
  • Woodlawn Beach State Park (4 miles)
  • Green Lake Park (4.5 miles)
  • Chestnut Ridge Park (4.5 miles)
  • Gorcica Field (4.9 miles)
  • Commissioners Cabin At Chestnut Ridge (5 miles)
  • Volunteer Firemans Park (8 miles)

Theaters

  • Quaker Crossing STM 18 (4.7 miles)

Hospitals

  • Mercy Hospital Operating Room (8.1 miles)

Frequently Asked Questions

Where is Elderwood At Hamburg?
What photos are available for Elderwood At Hamburg in Hamburg, New York?

Nearby Communities

  • Elderwood Assisted Living At Hamburg

    Elderwood Assisted Living At Hamburg

    Hamburg, NY

    4.4 from 40 reviews
    $4,293 to $5,025 / month

    pro Clean, comfortable environment with friendly staff, good dining, and an active social program.

  • Creek Bend Heights Apartments

    Creek Bend Heights Apartments

    Hamburg, NY

    4.2 from 11 reviews
     

    pro Near cafes, parks, pharmacies, doctors, restaurants, and worship.

  • Creek Bend Heights

    Creek Bend Heights

    Hamburg, NY

    4.6 from 31 reviews
    $615 / month

    pro Strong community with friendly staff and well-maintained grounds.

  • The Courtyards Adult Care

    The Courtyards Adult Care

    Hamburg, NY

    3.5 from 20 reviews
     

    pro Caring staff with engaging activities and nutritious meals.

  • St. Francis Park

    St. Francis Park

    Hamburg, NY

    3.7 from 7 reviews
    $2,600 / month

    pro Clean, bright rooms with on-site activities and appealing meals.

  • Bethel Estates

    Bethel Estates

    Hamburg, NY

    4 from 19 reviews
     

    pro Extensive amenities and on-site services with recent updates (windows, entry system).

  • South Pointe Senior Apartments

    South Pointe Senior Apartments

    Hamburg, NY

    4.2 from 33 reviews
    $875 to $980 / month

    pro Well-built, customizable apartments with some on-site amenities and proactive management.

  • Fox Run At Orchard Park

    Fox Run At Orchard Park

    Orchard Park, NY

    4 from 21 reviews
     

    pro Diverse housing options in a serene rural setting with friendly staff and robust amenities.

  • Elison of Orchard Glen

    Elison of Orchard Glen

    Orchard Park, NY

    4.6 from 49 reviews
    $3,500 to $3,800 / month

    pro Caring staff, clean facilities, and engaging activities with good dining.

Skilled Nursing Facility in Nearby Cities

Related Resources

  • what does an elder law attorney do6 Crucial Ways an Elder Law Attorney Assists Families

    Elder law attorneys assist older adults and their families with legal matters such as estate planning, Medicaid eligibility, and guardianships, while also providing protection against elder abuse. They help navigate complex regulations to safeguard financial resources, ensure well-being, and maintain autonomy for seniors.

  • tax implications of parent living with youNavigating the Tax Landscape of Caregiving: Credits, Deductions, and Beyond

    Caregiving for an aging parent entails emotional and financial responsibilities accompanied by significant tax implications, including potential benefits from claiming them as dependents and deductions for medical expenses and caregiving costs. Caregivers must understand eligibility requirements, maintain thorough documentation, and consider consulting a tax professional to navigate these complexities effectively.

  • low impact exercises for seniorsHighly Beneficial Low-Impact Exercises for Senior Living Residents

    Low-impact exercises are vital for seniors as they promote health, independence, and social interaction while reducing joint strain. These adaptable activities, guided by healthcare professionals, enhance strength, flexibility, and emotional well-being.

Call a senior care advisor
By clicking submit, you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.