Elderwood At Hamburg
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5775 Maelou Drive, Hamburg, NY 14075
For more information about senior living options: (844) 490-3973
The nursing and CNA staff at the Elderwood facility on Maelou are great, providing attentive care. The cleanliness of Elderwood is commendable, with well-maintained facilities and pleasant grounds for residents. Many staff members at Elderwood are described as hardworking and dedicated to providing good care for residents. Residents have access to a variety of activities, contributing to a positive environment. Families appreciate the quick and efficient acceptance process for their loved ones into the Elderwood Healthcare facility. The food served at Elderwood is considered good by several reviewers. Overall experiences mention that certain staff members genuinely want to take care of the residents, highlighting their kindness and helpfulness.
Many residents are left in their own waste for hours due to staff ignoring call lights. The facility as a whole is very dysfunctional, leading to high turnover and mediocre care. Frequent issues with changing medications without advising residents or families. Rooms can be austere, and there have been complaints about cleanliness, with reports of spiders in living spaces. Little information and training was provided upon discharge, causing stress for families. Poor communication from therapy managers and social workers created additional challenges for families seeking ongoing care. The food has deteriorated over time, impacting the quality of life for residents. There were instances of residents experiencing falls and lack of adequate supervision due to understaffing. Residents on certain floors reported unpleasant odors, indicating possible cleanliness issues. A long quarantine period for a resident was described as cruel and inhuman by family members.The experience of families with loved ones at Elderwood facilities reflects a complex tapestry of care, staff dedication, and systemic issues that impact the quality of life for residents. While some reviewers express appreciation for the efforts of specific nurses and caregivers, others highlight significant failings in nursing care, communication, and administrative organization. This dichotomy creates an unsettling narrative regarding consistent standards across locations, which in turn affects the overall perception of the facility.
Several reviewers have noted that staffing appears to be insufficient in terms of numbers and training. Many pointed to instances where call lights went unanswered for extended periods, leaving vulnerable residents unattended. One family member passionately expressed their concern about their loved one being left in waste for hours—a situation they would not wish upon anyone's mother. This fear is exacerbated by a general lack of accountability from staff when it comes to addressing basic needs. Although some staff members come highly praised for their compassion and dedication, the high turnover rates among personnel leave families anxious about continuity of care.
In terms of medical oversight and communication surrounding healthcare decisions, several reviewers reported chilling discrepancies. For instance, one reviewer described a bewildering experience during a care plan meeting where conflicting information about weight gain versus loss was presented within mere days. They also noted troubling instances where medications were altered without proper notification—a lapse that could potentially jeopardize residents' health. Such inconsistencies prompt concerns about whether these discrepancies arise from inadequate staffing or poor management practices.
Cleaning standards seem to vary across different wings of the facilities as well; while some areas are maintained meticulously, others are described as having unpleasant odors and unclean conditions. One reviewer mentioned a particular wing designated for dementia patients suffering from pervasive urine smells attributed to inadequate attention to hygiene—a summary that starkly contrasts with accounts from families who felt relieved by clean premises and well-maintained spaces elsewhere within Elderwood.
Administrative issues also garnered criticism, especially concerning discharge planning processes that appear outdated or poorly executed. A family member whose grandmother was discharged without sufficient guidance reported feeling overwhelmed with confusion over adaptive equipment needed post-rehabilitation. This lack of coherent guidance can cause immense stress for families attempting to navigate transitions back home after receiving care—a sentiment echoed by others who found themselves scrambling for information on ongoing support services due to insufficient communication from therapists or social workers.
Despite these troubling aspects observed by many families, there remains a contingent that believes Elderwood does provide valuable services amidst its shortcomings. Some reviews extolled the quality of life improvements experienced by residents alongside praise for specific staff members who exemplified high levels of compassion and professionalism during interactions with both residents and family members alike.
Ultimately, while certain aspects of Elderwood's operations earn commendation—such as cleanliness and amenities—the overarching theme reveals an urgent need for improvements in staffing ratios, better communication protocols between caregivers and families, cohesive discharge planning procedures, as well as systematic attention to hygiene across all facility wings. The complexity of experiences shared serves as a powerful reminder: each resident's story is unique yet interconnected through common threads reflecting hope mixed with frustration within elder care environments like those at Elderwood.
166 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Buffalo Niagara International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Elderwood At Hamburg in Hamburg, NY is an exceptional assisted living community that offers a wide range of amenities and care services to its residents. The community prioritizes the well-being and comfort of its residents, providing them with everything they need to lead a fulfilling lifestyle.
Residents can enjoy various amenities such as a beauty salon, fully furnished accommodations, and access to cable or satellite TV. The community also offers convenient transportation services, including community-operated transportation and arrangements for non-medical appointments. For those who enjoy staying connected, Wi-Fi/high-speed internet is available throughout the premises.
The friendly staff at Elderwood At Hamburg understands the importance of maintaining a healthy lifestyle, which is why they offer a fitness room and wellness center for residents to stay active. Additionally, there are plenty of recreational options available, such as a gaming room, small library, and outdoor spaces for relaxation. Daily activities are scheduled to ensure that residents have stimulating opportunities for socializing and engagement.
Care services provided at Elderwood At Hamburg include 24-hour call systems and supervision to ensure the safety of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management and diabetes diets are also provided to cater to specific health needs. Furthermore, the community offers mental wellness programs to support the emotional well-being of their residents.
Residents at Elderwood At Hamburg can indulge in restaurant-style dining that includes special dietary restrictions if needed. The dining room provides delicious meals prepared by professional chefs.
Located in close proximity to various amenities in the area, the community benefits from easy access to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters.
At Elderwood At Hamburg, seniors can truly experience a vibrant and fulfilling lifestyle while receiving personalized care services tailored to their needs.
Elderwood At Hamburg is located at 5775 Maelou Drive, Hamburg, NY 14075 in Erie County, New York
Elderwood At Hamburg on seniors.fyi includes 9 photos including images showing landscaping, building, interior, architecture, outdoors, trees, outdoor, grass, and more.
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