The Courtyards Adult Care in Hamburg, NY

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  • Interior

    A cozy dining room with multiple tables and chairs, illuminated by natural light from large windows.
  • Decor

    A dining area with several tables and chairs, carpeted floor, and warm-toned walls.
  • Living Room

    A cozy seating area featuring leather chairs and a wooden table with a decorative plant, illuminated by a table lamp.
  • Building

    A church surrounded by trees and a large grassy area with power lines overhead.
  • Trees

    Sign indicating 'The Courtyards' home for adults, surrounded by landscaping and greenery.
  • Seating Area

    A comfortable lounge area with leather chairs, a television, and indoor plants.

The Courtyards Adult Care in Hamburg, NY

5285 South Park Avenue, Hamburg, NY 14075

For more information about senior living options: (844) 490-3973

3.5 from 19 reviews
5 stars
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4 stars
4
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1
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1
1 stars
5

Assisted Living Memory Care Skilled Nursing Facility

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    Overall Review of The Courtyards Adult Care

    Pros

    • pro The staff is described as wonderful and friendly, with caregivers who show a lot of care for residents.
    • pro The nursing staff is on board and considered great.
    • pro The meals are healthy and well-liked by residents.
    • pro The facility has comfortable, clean, and well-maintained spaces.
    • pro There are abundant activities, including crafts, bingo, exercise classes, church, card games, plus a salon and pleasant grounds with an interior courtyard.
    • pro Living options include one-bedroom studios and various room configurations.
    • pro Families report high standards of care and appreciation for staff dedication, with relatives often expressing positive feelings about the place.

    Cons

    • pro The facility allowed a resident to wander off the grounds, resulting in a brain injury and death, with no staff stopping it or noticing he was missing.
    • pro The place is described as a death trap, being an old building with stairways that are easily accessible to anyone and unsafe for its residents.
    • pro The staff at the door were reportedly disinterested in who left or came back.
    • pro The reviewer claims the facility is not caring and is owned by an uncaring, money-hungry private entity, alleging that staff mainly push pills and lie about residents.
    • pro They allege the joint power of attorney was illegally changed by a crooked lawyer and an evil sibling due to the reviewer's refusal to place their dad there.
    • pro The reviewer states employees are forced to come in even when sick, suggesting poor labor practices.
    • pro A staff member named Calven is described as aggressive and unprofessional, who lied and yelled during an emergency; the reviewer would not recommend the place until that person is fired.

    Review

    The Courtyards Adult Care in Hamburg, NY is best suited for families seeking a warm, social, home-like assisted-living option where daily life centers on meals, activities, and companionship, with reliable nursing oversight for routine medications and mobility support. It works well for residents who want a sense of community - cards, crafts, outings, in-house salon, and multiple dining venues - and for families comfortable with a facility that prioritizes engagement and a homier atmosphere over cutting-edge medical complexity. The setting itself - a somewhat older building with ample common spaces and a courtyard - fosters walkability and casual interaction, which many residents respond to positively. Those who prize variety in activities and accessible indoor-outdoor spaces will likely feel they've found a comfortable fit.

    Alternatives should be considered for residents who require stringent safety controls due to severe dementia, high wander risk, or a need for robust, around-the-clock medical oversight. Several reviews flag safety concerns, including incidents where a resident with vascular dementia wandered off and sustained serious injuries, underscoring a potential gap in secure-environment protections. Families worried about emergency responsiveness, consistent staff training, or administration of wandering prevention measures may prefer communities with tightly enclosed grounds, clearer wandering protocols, or dedicated memory-care environments. Additionally, for families prioritizing uniformly professional conduct and consistently seamless communication, the mixed staff experiences cited by some reviewers suggest a need to evaluate not just the facility's promises but its day-to-day reliability.

    The strongest positives center on people and programming. Families consistently praise the nursing staff for kindness and attentiveness, and residents report good meals and nutrition. The Courtyards supports an active calendar - crafts, bingo, games, exercise classes, church services, and outings - paired with accessible amenities like a salon and well-maintained grounds. The variety of room configurations - from one- and two-person rooms to studios - combined with multiple dining areas, gives residents and families a sense of choice and dignity. When staff are present and engaged, residents enjoy meaningful connections, regular medication management, and responsive care that can make daily life smoother and more enjoyable.

    Nonetheless, safety and consistency concerns temper the otherwise positive picture. Accounts of disinterested or unhelpful front-door staff and an aggressive, unprofessional interaction during an emergency highlight the uneven quality of care and crisis handling. The building's age and accessible layout amplify these concerns, signaling that wander-risk residents may require vigilant supervision and enhanced security measures. While several families express confidence in the staff and governance, the spectrum of experiences suggests that day-to-day reliability may hinge on shift coverage, staffing ratios, and individual caregiver attitudes. In short, the facility can deliver warmth and activity-rich living, but it does not guarantee uniformly impeccable safety discipline or incident management.

    For families moving forward with The Courtyards, a structured due-diligence plan is essential. Schedule a tour during typical activity periods to observe staff responsiveness, wander-management practices, and how meals and programming actually unfold. Request a clear explanation of safety measures, especially for residents with confusion or mobility challenges, and ask to meet key caregivers and the administrator. Review the care plan cycle, medication administration routines, and any options for enhanced supervision or a dedicated memory-care option if cognitive needs advance. Talk to multiple families with current or recent residents to gauge consistency beyond favorable anecdotes. If these checks align with the loved one's needs and expectations, The Courtyards can be a solid, enriching home; if not, exploring a more secure or medically intensive alternative is prudent.

    Features

    Housing

    • 133 resident community capacity 133 resident community capacity
    • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Buffalo Niagara International (14 miles away) Buffalo Niagara International (14 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Blood work Blood workRegular blood work is essential for seniors as it allows healthcare providers to monitor and detect any potential health issues early on, such as diabetes, high cholesterol, anemia, and kidney function. This proactive approach helps seniors maintain their overall health and well-being as they age.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Personal care assistants Personal care assistantsPersonal care assistants are essential for seniors as they provide assistance with daily tasks, such as dressing, bathing, and medication management. They offer crucial support and companionship to help seniors maintain independence and quality of life in their own homes or in senior living communities.
    • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Languages Spoken

    • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

    Description

    The Courtyards Adult Care is an assisted living community located in Hamburg, NY. We offer specialized care for individuals with memory-related conditions as well as skilled nursing services. Our community provides a range of amenities to ensure that our residents have a comfortable and enjoyable living experience.

    Our on-site beautician and beauty salon allow residents to pamper themselves and maintain their personal grooming routines. Residents can enjoy their favorite shows and channels with cable or satellite TV in the comfort of their own rooms. For transportation needs, we offer community-operated transportation as well as arrangements for non-medical and doctors appointments.

    We provide various spaces where residents can engage in different activities. Our computer center allows residents to stay connected with loved ones or pursue personal interests online. The dining room offers restaurant-style dining, where delicious meals are prepared by our staff based on special dietary restrictions if necessary. The fitness room and wellness center cater to residents' physical wellbeing, while the gaming room and small library provide opportunities for recreation and mental stimulation.

    Residents can relax and enjoy the outdoors in our beautiful garden or outdoor spaces. Our dedicated housekeeping services ensure that their living spaces are kept clean and tidy at all times, while laundry services take care of their clothing needs.

    Our care services are designed to meet every resident's specific requirements. With 24-hour call systems and supervision, assistance with daily activities such as bathing, dressing, and transfers is readily available. Medication management is also provided to ensure that residents receive their prescribed medications in a timely manner.

    In terms of healthcare needs, blood work can be conducted onsite if needed, diabetes diets are accommodated, and physical therapy is available for those who require it. Additionally, our mental wellness program focuses on promoting emotional wellbeing among residents.

    Within close proximity to our community, there are several cafes, parks, pharmacies, physicians' offices, restaurants,and places of worship nearby ensuring that residents have convenient access to everyday necessities as well as opportunities for social and recreational activities.

    At The Courtyards Adult Care, we strive to provide a warm and nurturing environment where residents receive personalized care, engage in stimulating activities, and enjoy a fulfilling lifestyle.

    Nearby Places of Interest

    Restaurants

    • Cyclone Bar (1.1 miles)
    • The Fairgrounds (1.2 miles)
    • Blue Ribbon Grill (1.3 miles)
    • McDonald's (1.4 miles)
    • Burger King (1.4 miles)
    • Ginger & Garlic Chinese Restaurant (1.6 miles)
    • 2 Scoops Ice Cream (1.9 miles)

    Physicians

    • Ocular Restoration (1.2 miles)
    • Neighborhood Health Center (1.4 miles)
    • Todd Gardner, OD - Your Local Eye Doctor - Hamburg (2.5 miles)
    • Buffalo Sleep Specialists (2.5 miles)
    • Skormin Max DDS (2.6 miles)
    • Hamburg Medical Park (2.6 miles)
    • Sharma Family Medicine (3.8 miles)

    Cafes

    • Tim Hortons (1.4 miles)
    • Starbucks (2.6 miles)
    • Tim Hortons (3.3 miles)
    • Tim Hortons (4.7 miles)
    • Starbucks (4.9 miles)
    • Tim Hortons (5.3 miles)
    • Wegmans Food Markets (6 miles)

    Pharmacies

    • Walgreens (1.8 miles)
    • CVS Pharmacy (2 miles)
    • Wegmans (2.2 miles)
    • Rite Aid (2.3 miles)
    • Walmart Pharmacy (2.3 miles)
    • CVS Pharmacy (3 miles)
    • Rite Aid (4.2 miles)

    Places of Worship

    • St Bernadette's R C Church (2.4 miles)
    • Queen of Angels (4.3 miles)
    • Queen of Heaven Church Rectory Office (6.8 miles)
    • Faith Bible Baptist Church (8.1 miles)

    Parks

    • Woodlawn Beach State Park (2.5 miles)
    • ashwood Nature Trail (3.7 miles)
    • Green Lake Park (3.7 miles)
    • Chestnut Ridge Park (4.7 miles)
    • Commissioners Cabin At Chestnut Ridge (5.3 miles)
    • Gorcica Field (6.4 miles)
    • Volunteer Firemans Park (6.6 miles)

    Theaters

    • Quaker Crossing STM 18 (3.3 miles)

    Hospitals

    • Mercy Hospital Operating Room (6.6 miles)

    Frequently Asked Questions

    What floor plans and room types does The Courtyards Adult Care offer?
    Where is The Courtyards Adult Care?
    Does The Courtyards Adult Care provide care for residents with dementia or Alzheimer's disease?
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