Creek Bend Heights Apartments

Pros

• Creekbend Heights provides a friendly and pleasant environment.
• The staff are helpful and responsive to problems.
• Maintenance is good and reliable.
• Rent is reasonable.
• The community is in a great location with Hamburg's amenities nearby.
• The residents are very friendly and welcoming.
• The apartments are clean and comfortable.
• On-site amenities and well-kept grounds enhance the living experience.

Cons

• The managers have thrown several residents into the street to raise the rent by $300 per month.
• The laundry room is hogged up daily and there are black bugs in the cupboards of the apartments that nothing is done about.
• The tenants gamble for each other's rent in card games in the dining room.
• The parking lot is not plowed properly in winter, requiring residents to shovel their cars out of blizzards.
• There is not enough parking, with no overnight parking for seniors/disabled and insufficient off-street spaces despite advertising.
• One resident was bypassed for two years on a waitlist, and residents are pressured to sign the policy even though it is not consistently followed.
• The policy is allegedly applied inconsistently, with claims that drug addicts or alcoholics are allowed to live there while good tenants are not.

Review

Creek Bend Heights in Hamburg presents itself through a mix of warm, community-focused praise and pointed, cautionary notes from its residents. Many reviewers describe a friendly and pleasant environment where the staff are helpful, maintenance is reliable, and the rents are reasonable. The location in Hamburg is repeatedly highlighted as a big plus, with neighbors who look out for one another and a village that offers plenty of shopping, coffee shops, burgers, and a library. For those seeking a place that feels welcoming and secure, Creek Bend Heights often appears as a strong fit.

Several tenants recount moving in recently or after years of owning their own homes, and they describe apartment living as an adjustment, but one worth it for the sense of community. One resident moved in November after two decades of owning a home and found the people to be incredibly friendly and the surroundings to suit their new lifestyle. They note Hamburg's ample amenities and a quiet atmosphere, with a sense of satisfaction and comfort once settled in. The property's private feel, on-site conveniences, and proximity to family and shopping contribute to a favorable overall impression for many.

On the positive side, Creek Bend Heights is praised for its practical conveniences and social potential. Reviewers mention a clean, well-kept property with on-site amenities such as a laundromat, a hair salon, a lobby, and indoor mailboxes, plus off-street parking. The prospect of social opportunities is also highlighted: residents can socialize if they want to, but there are resources for privacy if preferred. The staff, described as friendly and efficient, receives frequent gratitude, with specific praise for individuals like Tom, who is said to be ready and able to fix issues with a smile. The overall sense is that the building is a comfortable, home-like environment, supported by a staff that makes themselves available to residents.

Several accounts emphasize the strong, reassuring staff dynamic. One family notes that their mom feels safe and sound in Creek Bend Heights, attributing their peace of mind to the "professional office staff" and the smooth transition during moving. The building is described as being maintained to stellar standards with beautifully landscaped grounds, reinforcing a sense of pride from both residents and management. Another sentiment centers on location and the consistent, reliable service from the staff; residents repeatedly mention location, staff, and a well-kept building as key selling points. A long-term resident expresses that Creek Bend Heights has felt like home for seven years, enjoying weekly activities such as bingo, socials, and card games, and hoping to stay for many more years.

The most intense discussions around Creek Bend Heights arise from serious concerns raised by some residents. One reviewer explicitly accuses Pat and Nancy, the managers, of throwing people into the street to raise the rent by $300 per month. Another describes a housing dynamic where a person "like drug addicts or alcoholics" and loitering in the parking lot might be tolerated, while "a good tenant" could be treated otherwise. Other pointed criticisms include the laundry room being occupied constantly, and reports of black bugs in the cupboards of some apartments with no apparent action taken to address them. Allegations about residents gambling for each other's rent in the dining room also surface, painting a picture of management and resident interactions that some find troubling.

Parking and waitlists are prominent complaints as well. Several reviewers say there is not enough parking, with mentions of not being able to park overnight or in senior/disabled spots when the municipal lot restricts overnight use. They describe the advertised "off-street parking" as misleading and note that dormancy on the waitlist has persisted for years, with some residents carrying signed policies yet seeing little follow-through. These issues contribute to a perception of logistical challenges that complicate daily life for car owners and those who rely on parking proximity.

In sum, Creek Bend Heights seems to offer a well-regarded blend of community warmth, convenient amenities, helpful staff, and a location that many residents value. Many tenants celebrate the sense of home, the social life, and the consistent upkeep that makes daily living pleasant. Yet the property also faces serious, specific criticisms about management practices, safety and behavioral concerns in common areas, pest issues in some units, and logistical frustrations around parking and waitlists. For prospective renters, Creek Bend Heights appears to be a place with much to love and a few substantial caveats to consider before making a decision.

This area of Hamburg, New York, offers a variety of amenities and services that cater to the needs of seniors. With multiple physicians and pharmacies in close proximity, medical care is easily accessible. Additionally, there are several cafes and restaurants for dining options, as well as places of worship for spiritual fulfillment. The parks nearby provide opportunities for outdoor recreation and relaxation. For entertainment, there is a theater within driving distance. With Mercy Hospital Operating Room just a short drive away, residents can feel confident in receiving quality healthcare when needed. Overall, this part of Hamburg provides a convenient and comfortable environment for seniors looking to settle down in a welcoming community.

Physicians

• Todd Gardner, OD - Your Local Eye Doctor - Hamburg (0.1 miles)
• Hamburg Medical Park (0.2 miles)
• Skormin Max DDS (0.5 miles)
• Ocular Restoration (1.3 miles)
• Neighborhood Health Center (2 miles)
• Buffalo Sleep Specialists (2.7 miles)
• Sharma Family Medicine (3.3 miles)

Pharmacies

• Rite Aid (0.2 miles)
• CVS Pharmacy (0.6 miles)
• Walgreens (0.7 miles)
• Walmart Pharmacy (2.7 miles)
• CVS Pharmacy (3.3 miles)
• Wegmans (4.7 miles)
• Anthony-Brown Pharmacy (5.4 miles)

Cafes

• Tim Hortons (1.3 miles)
• Tim Hortons (2.8 miles)
• Tim Hortons (4.6 miles)
• Starbucks (5.1 miles)
• Three Girls Cafe (5.9 miles)
• Starbucks (6.8 miles)
• Tim Hortons (7.8 miles)

Restaurants

• Burger King (1.3 miles)
• Ginger & Garlic Chinese Restaurant (1.3 miles)
• Hamburg Brewing Company (1.3 miles)
• Blue Ribbon Grill (1.4 miles)
• The Fairgrounds (1.4 miles)
• Cyclone Bar (1.5 miles)
• McDonald's (2.6 miles)

Places of Worship

• St Bernadette's R C Church (1.7 miles)
• Faith Bible Baptist Church (5.9 miles)
• Queen of Angels (6.8 miles)
• Queen of Heaven Church Rectory Office (8.9 miles)

Parks

• Gorcica Field (3.9 miles)
• ashwood Nature Trail (4 miles)
• Chestnut Ridge Park (4.2 miles)
• Commissioners Cabin At Chestnut Ridge (4.6 miles)
• Green Lake Park (4.8 miles)
• Woodlawn Beach State Park (5 miles)
• Volunteer Firemans Park (8.6 miles)

Theaters

• Quaker Crossing STM 18 (5.5 miles)

Hospitals

• Mercy Hospital Operating Room (9.1 miles)