2235 Millersport Highway, Getzville, NY 14068
For more information about senior living options: (844) 490-3973
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They treated her not just as a resident, but as family. They knew her favorite songs, how to make her laugh on her difficult days, and the little ways to bring her comfort. Their patience, compassion, and skill brought dignity to her final months and gave the family peace of mind. They gave her safety, joy, and dignity. The nurses and aides are taking such good care of her that she was discharged from Hospice. Her PT has been so good she can stand up and take a few assisted steps. The staff were kind, skilled, and professional. He was well taken care of, cared for and made a truly amazing recovery. Beechwood is top notch. All of the nurses and aides genuinely care about the patients as well as the patients' families. The facility is clean and well appointed with a feeling of comfort. The staff is caring and supportive of both the residents and their families.
They describe Beechwood as short-staffed, leading to slow responses to call lights and neglected residents. They report residents left in wet or soiled bedding for hours with little help to use the bathroom. They claim oxygen tanks were left empty, with concerns dismissed by staff. They allege meals are served cold or from frozen and prepared without gloves or hairnets. They describe rude, uncaring nursing staff and poor communication with families. They criticize management as unresponsive or abusive, contributing to unsafe or neglectful conditions.The tapestry of experiences at Beechwood Continuing Care Facility on Millersport Highway is a wide one, weaving together moments of extraordinary compassion with troubling episodes that leave families unsettled. For every review that hails the staff as more than caregivers - treating residents like family, knowing their songs, their humor, and the little rituals that give dignity in daily life - there are others that speak to overwhelmed departments, inconsistent communication, and care that falls short of what families expect in vulnerable, end-of-life moments. Taken together, the accounts form a portrait of a place that can be a source of immense gratitude and at times, painful frustration.
Several families describe experiences that feel almost anecdotal in their warmth. In the memory care unit, one reviewer found the caregivers to be not just attentive but deeply attentive to the person her mother was, recognizing her favorite songs, soothing her difficult days, and offering comfort in small but meaningful ways. The care felt intimate and respectful, a daily reminder that her mother's dignity remained at the center even in advanced age. In hospice, the care was similarly celebrated by multiple families: nurses and aides who kept a loved one comfortable after a milestone birthday, or a parent who began to regain strength with physical therapy and was ultimately discharged from hospice. In these accounts, Beechwood is portrayed as a place where skilled staff and compassionate routines can deliver safety, joy, and a sense of peace for families who had hoped for the best possible end-of-life experience.
There are also powerful testimonials about recovery and rehab moments that left a lasting, positive impression. One reviewer, a Doctor of Physical Therapy visiting a relative, described a rehab experience where staff acted with care and professionalism, even as they faced the heavy reality of inpatient care. Another family spoke of a father with Guillain-Barr? syndrome who recovered remarkably with Beechwood's support, attributing much of the positive outcome to the excellence and dedication of the staff. Even among those praising Beechwood, there is recognition that the facility can deliver meaningful, life-affirming care when the team is aligned and attentive to patient needs.
Yet the same facility is also the site of serious grievances that read like warning signs to prospective families. A number of reviewers report episodes of neglect or substandard care: a sister left in a wet bed for hours, staff who appeared "short-staffed" and unconcerned about basic dignity, and residents who were not dressed or attended to in a timely fashion. One reviewer described repeatedly hearing that staff were short-handed and being told to simply understand - the kind of explanation that can feel like resignation rather than management. The most jarring statements describe delays with call bells, residents waiting far too long for help, and a sense that some aides treated patients as an inconvenience rather than as people deserving respect.
There are also intensely specific incidents that amplify concerns about safety and response times. Reports include an oxygen tank that sat on empty for an extended period, a nurse's aides dismissing concerns as "overreacting," and a resident needing the bathroom being told to wait because the staff were on lunch. Family members recount personal experiences of being told to wait for assistance, of furnishings or devices not functioning properly, and of bells in rooms that failed to elicit a timely response. When these stories converge with others about falls or inadequate attention to bathroom assistance, the fear is not just about discomfort but about preventable harm.
Management and staffing tensions come through in several entries as well. Some reviews describe a culture where administrators or certain supervisors are perceived as distant or unresponsive, where messages to the main line go unanswered and calls are redirected, leaving families feeling unheard. There are also emotionally charged accusations about workplace behavior and treatment of residents, including claims of rude or dismissive communication by some aides, as well as accusations of abuse or neglect that paint a stark contrast to the most hopeful narratives. One particularly pointed post names a specific administrator and calls for looking elsewhere, highlighting the fragmentary and sometimes accusatory nature of these discussions.
A smaller but notable thread is the mixed impression of hospice and end-of-life care. While several families point to wonderful, compassionate care by hospice nurses and aides - trustworthy, present, and genuinely caring - other reviews describe solemn red flags only within the hospice context. In some cases the positive experiences outline a calm, supportive environment in which loved ones could be comfortable in their final months, while in others, families report red flags that echo the broader concerns about staffing, communication, and responsiveness.
Taken as a whole, the reviews present a facility capable of extraordinary warmth and professional competence in some moments, alongside episodes of fatigue, miscommunication, and perceived neglect in others. For families evaluating Beechwood, the message is not a simple verdict but a clear reminder: the quality of care can vary by unit, by shift, and by individual staff members. Prospective families are encouraged to visit, observe, and ask pointed questions about staffing levels, response times, hygiene practices, and how the facility handles concerns when they arise. The shared experiences ultimately underscore a central truth: Beechwood has the potential to honor its residents with dignity, comfort, and a sense of family - yet those moments depend on consistent staffing, clear communication, and unwavering vigilance from leadership and frontline caregivers alike.
272 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Buffalo Niagara International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Beechwood Homes in Getzville, NY is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. Our beautifully designed facility provides a comfortable and convenient living environment where seniors can enjoy their golden years.
Our community features a variety of amenities to enhance the quality of life for our residents. From a beauty salon to keep them looking their best to a fully furnished and equipped fitness room, we strive to provide opportunities for relaxation, socialization, and recreation. Residents can also take advantage of our computer center, gaming room, small library, and Wi-Fi/high-speed internet access. Our outdoor space includes a garden where residents can relax and enjoy nature.
At Beechwood Homes, we understand the importance of maintaining physical health and well-being. That's why we offer various care services such as 24-hour supervision and assistance with activities of daily living. Our dedicated staff is available around the clock to provide support with bathing, dressing, transfers, and medication management. We also have a mental wellness program in place to address any emotional or psychological needs.
Nutrition plays a vital role in overall well-being. We pride ourselves on providing delicious meals that cater to special dietary restrictions including diabetes diets. Our restaurant-style dining room offers an elegant setting for residents to enjoy their meals.
We believe that staying engaged and active is essential for maintaining a fulfilling lifestyle. Our community offers an array of activities including planned day trips, fitness programs, resident-run activities, and scheduled daily activities coordinated by our concierge services team.
Located in Getzville, NY, Beechwood Homes enjoys proximity to numerous amenities within the surrounding area. With 13 cafes, 5 parks, 27 pharmacies, 14 physicians' offices nearby, residents have easy access to essential services. Additionally, there are 18 restaurants nearby for those who wish to explore local cuisine. For spiritual needs or cultural outings, there are 2 places of worship and 1 theater in close proximity. In the event of any medical concerns, residents can rely on the convenience of 3 hospitals nearby.
Beechwood Homes is committed to providing a supportive and vibrant community where seniors can thrive. With our superior amenities, comprehensive care services, and convenient location, we strive to create an exceptional assisted living experience for our residents.
Beechwood Homes is located at 2235 Millersport Highway, Getzville, NY 14068 in Erie County, New York
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