Rosa Coplon Jewish Home And Infirmary
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2700 North Forest Road, Getzville, NY 14068
For more information about senior living options: (844) 490-3973
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Assisted Living
Memory Care
Independent Living
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Continuing Care Retirement Community (CCRC)CCRC
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The reviewer salutes the few great aides who do their job. There were some staff members who were solid. The staff are the only thing that makes the place special.
They allege aides manhandled their loved one, causing a bruise up her arm, with no notification to the family. They claim assistance calls were answered only after hours, sometimes taking hours to get help. They report being told to use incontinence products instead of receiving help to the bathroom. They describe the facility as dirty and unsanitary, with a pervasive stench of feces and urine. They accuse staff of laziness, rudeness, and high turnover, resulting in consistently poor care. They allege valuables (rings and an iPhone) went missing and were not recovered. They say residents were left in soiled gowns and with bedsore or bruises for days. They report harassment by aides, including threats to residents and claims of police involvement. They criticize management as mismanaged and profit-driven, with altered staffing records and unreliable communication.Several families and loved ones paint a consistently troubling picture of Rosa Coplon Rehabilitation, describing a place that was once touted as state-of-the-art but has devolved into something that feels unsafe, unsanitary, and uncaring. The most persistent threads across the accounts are a chronic shortage of staff, a pattern of slow or absent responses to calls for help, and management that seems detached from the day-to-day realities of caring for vulnerable residents. In these narratives, residents are left waiting for hours for assistance, left in soiled clothing, and left to endure both physical discomfort and emotional distress without timely relief or clear communication to families.
A recurring thread is the alarming response time and the apparent lack of accountability when something goes wrong. Multiple accounts describe pressing the call button for assistance and waiting with little to no response for hours - sometimes two hours or more - while caregivers seem overburdened or unavailable. One family member described being told by an aide that the patient would be taken to the bathroom in the afternoon, only to have an abrupt and loud confrontation as the aide announced plans to move the resident to bed instead. Another reviewer reported that after contacting management about a failed response, an aide entered a room yelling in the middle of the conversation. The frustration isn't limited to a single incident; it appears as part of a broader pattern of communication breakdowns, with voicemail boxes full, calls not returned, and family members left repeatedly in the dark about their loved one's condition.
The protection and dignity of residents are called into question most starkly by descriptions of abuse, neglect, and unsafe handling. Families recount being told that an aide would assist with bathroom needs only to be faced with statements that residents should use their incontinence products because help is not readily available. There are even more troubling episodes: one review mentions a bruised arm and a claim that a resident was involved in a fall with no prompt family notification, while another recounts harsh statements from staff threatening a resident with harm. Several accounts allege harassment by aides, with at least one claim that a staff member said or implied a resident could be harmed or that authorities might be involved, creating a climate of fear and intimidation rather than care and safety. The fear and distress extend to the emotional well-being of residents, many of whom are described as being left uncomforted, unattended, or disrespected in moments of vulnerability.
The gross inadequacies extend beyond immediate care to sanitation, comfort, and basic living conditions. Reviewers describe a pervasive stench of feces and urine, dirty rooms, and residents left in soiled garments for extended periods. Reports speak of wounds or bedsores developing or worsening, and of residents not being cleaned or groomed properly. Food is described as substandard ("slop") and meals missing from ordered lists, with one reviewer noting that "the dinner form" items were not all delivered on the first day. In addition to cleanliness and nutrition concerns, there are reports of residents being left in uncomfortable or unsafe states - depressed by the atmosphere, exposed to unsafe conditions, or left waiting to be helped while the day wore on. These stories collectively convey a facility that feels chaotic and unsanitary, with little visible attention to residents' comfort or dignity.
Financial concerns and governance issues echo throughout several accounts, giving the impression that profit pressures may overshadow patient welfare. One reviewer characterizes the place as a "warehouse" rather than a care facility and links this to chronic understaffing and high turnover. They point to the leadership - describing a president and a board whose decisions appear disconnected from patient care - and to financial problems that allegedly affected staffing benefits and service levels. Accusations include scenarios where essential services like health insurance were cut for staff due to unpaid bills, and even claims that records were altered to give the appearance of adequate staffing. The tone across these passages is one of distrust in leadership and fear that cost-cutting measures come at the expense of residents' health and safety.
The most disheartening pieces touch on loss, theft, and the erosion of trust. Several families report personal property going missing - engagement rings, wedding bands, an anniversary band, a smartphone - and describe attempts to locate or recover items as they navigate a system that feels opaque and uncooperative. There are also allegations of neglect tied to medical logistics, such as incorrect transportation for appointments and delays in releasing residents for medical visits or tests. One extended account describes a sequence of miscommunications that led to a costly emergency room visit for a resident, with subsequent difficulty obtaining timely contact with the nursing leadership and physicians. The overall impression is one of fear that small crises become costly, avoidable emergencies when families cannot rely on prompt, competent coordination from the staff.
Taken together, these voices express a strong, unambiguous warning: do not entrust a loved one to Rosa Coplon Rehabilitation without close, frequent, and vigilant oversight from family or advocacy groups. The sentiment across multiple families is that, while there may be some dedicated staff who try hard, they are overwhelmed by insufficient staffing, inconsistent management, and a culture that appears to tolerate or overlook abuse, neglect, and theft. The consistent call is for change - cleaner conditions, better staffing ratios, more reliable communication, transparent handling of valuables, and a governance approach that centers patient welfare over financial considerations. For anyone facing a decision about care, these accounts underscore the importance of asking hard questions, visiting regularly, and weighing the risks against the care needs of a loved one.
180 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Buffalo Niagara International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Rosa Coplon Jewish Home And Infirmary in Getzville, NY is a wonderful assisted living community that provides skilled nursing care in a comfortable and compassionate environment. Residents at this facility can enjoy a wide range of amenities to enhance their quality of life. These include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each unit, assistance with move-in coordination, outdoor spaces for relaxation and socializing, restaurant-style dining options, a small library, telephone access, non-medical transportation arrangements for getting around the area, scheduled transportation for doctors' appointments if needed, access to wellness programs and centers on-site and Wi-Fi/high-speed internet.
In terms of care services provided to residents at Rosa Coplon Jewish Home And Infirmary, there is 24-hour call system support available for emergencies or urgent needs. Trained staff members are present around the clock to provide supervision and assistance with activities of daily living such as bathing and dressing. The facility also caters to individuals with special dietary restrictions like diabetes diets and offers meal preparation and service accordingly. Medication management services are provided to ensure residents take their medications correctly and on time. A mental wellness program is available for those needing additional support in maintaining emotional well-being. The community specializes in providing care for mild cognitive impairment and offers specialized memory care programming tailored to the specific needs of individuals with memory-related conditions. Transportation arrangements are made for those who require it.
Residents at Rosa Coplon Jewish Home And Infirmary have the opportunity to engage in various activities that cater to their interests and preferences. This includes concierge services to assist with reservations or other needs outside the community. Fitness programs are offered to promote physical health and well-being among residents. Planned day trips provide opportunities for exploration and adventure beyond the facility. Resident-run activities allow individuals to contribute their skills and talents to the community's vibrant atmosphere. Additionally, there are scheduled daily activities that cater to a wide range of interests and hobbies.
The location of Rosa Coplon Jewish Home And Infirmary is convenient, with numerous amenities nearby. There are 13 cafes, 5 parks, 33 pharmacies, 13 physicians' offices, 18 restaurants, 2 places of worship, and 1 theater in close proximity. Furthermore, there are three hospitals nearby for any medical emergencies or specialized care needs.
Overall, Rosa Coplon Jewish Home And Infirmary provides a supportive and inclusive living environment for seniors in need of skilled nursing care. With its range of amenities and services, as well as its commitment to promoting overall wellness through engaging activities and access to nearby resources, this assisted living community ensures residents can live comfortably and maintain an active lifestyle while receiving the care they require.
Rosa Coplon Jewish Home And Infirmary is located at 2700 North Forest Road, Getzville, NY 14068 in Erie County, New York
The features offered at Rosa Coplon Jewish Home and Infirmary play a crucial role in enhancing the quality of life for residents with dementia or Alzheimer's disease. Assistance with dressing and bathing helps maintain personal hygiene and dignity, while meal preparation and service ensure that residents receive nutritious food tailored to their dietary needs, which is vital for overall health. Medication management is essential in preventing potential complications related to missed doses or improper administration, thus supporting overall well-being. Activities of daily living assistance enables residents to engage in familiar routines, promoting a sense of independence and purpose. The 24-hour supervision provides safety and reassurance for both residents and families, knowing that trained staff are always available. Furthermore, specialized memory care programming and mental wellness initiatives cater specifically to cognitive challenges, fostering mental engagement and emotional stability. Collectively, these services create a supportive environment that addresses both physical needs and emotional well-being, making a significant difference in the lives of those facing memory impairments.
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22 Remarkable Caregiver Support Groups Available Online and In-Person
Caregiver support groups are crucial for providing emotional and practical assistance to those caring for loved ones, offering resources, coping strategies, and a sense of community through various organizations and platforms. These groups help alleviate isolation and burnout while addressing the unique challenges faced by caregivers of individuals with specific conditions.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
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