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Highpointe On Michigan Health Care Facility in Buffalo, NY

Highpointe On Michigan Health Care Facility is a nursing home community in Buffalo, NY.

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Highpointe On Michigan Health Care Facility in Buffalo, NY

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Highpointe On Michigan Health Care Facility Highpointe On Michigan Health Care Facility Highpointe On Michigan Health Care Facility

1031 Michigan Avenue, Buffalo, NY 14203

For more information about senior living options: (866) 208-4318

3.1 from 49 reviews
5 stars
21
4 stars
4
3 stars
2
2 stars
3
1 stars
19

Overall Review of Highpointe On Michigan Health Care Facility

common 15 reviews mention this

Staff compassion is a major theme

Residents and families frequently describe staff who are caring, competent, and responsive to needs.

Many reviewers point to day-to-day care as the strongest part of the experience, describing nurses and aides as caring, attentive, and capable. Several families also mention social workers and the broader team helping beyond what they expected to meet care needs. A few reviews include negative experiences too, but they still reflect how central staff interactions are to families’ impressions.

common 5 reviews mention this

Cleanliness stands out both ways

Reviews repeatedly mention the facility’s cleanliness, including both very clean impressions and reported odors.

On the positive side, multiple reviewers describe the building as clean and well kept, with cleaning staff doing a noticeable job. Some comments also mention no odor. Others are sharply negative, describing unpleasant smells and noise or attitudes on certain floors. Together, the reviews suggest cleanliness is a noticeable point of contrast from person to person.

common 2 reviews mention this

Food quality gets praise

A few reviews highlight dining as a bright spot compared with other hospital-style food.

One reviewer whose loved one was there says the food was pretty good. Another describes the food as among the best hospital food they’ve seen. While this is only mentioned by a small subset of reviewers, it comes up clearly as a positive detail.

caveat 5 reviews mention this

Communication and phone access disappoint

Several reviewers report difficulty reaching the facility and getting help over the phone.

Some families describe long wait times, repeated calls without resolution, or being transferred from number to number. There are also accounts of getting spoken to rudely when trying to ask questions or handle logistics. One reviewer also describes a challenge getting support for belongings after a death. Overall, reviews suggest phone communication can be inconsistent when families need answers.

caveat 12 reviews mention this

Serious care and safety complaints

A substantial number of reviews raise concerns about safety, neglect, and medication or equipment handling.

Multiple negative reviews describe safety failures, including leaving someone without expected supports and reports of neglect or mistreatment. Others mention medical care issues such as missed or mishandled respiratory support and problems related to oxygen or CPAP handling. A number of these reviews also include extreme language, while others focus on specific moments of care. Taken together, these comments are a recurring caution for families reading about daily safety and clinical reliability.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 300 resident community capacity 300 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Buffalo Niagara International (7 miles away) Buffalo Niagara International (7 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • Roswell Park Cancer Institute (0.2 miles)
  • John R Oishei Children's Hospital (0.3 miles)
  • Erie County Medical Center (2.3 miles)
  • Mercy Hospital Operating Room (4.4 miles)

Restaurants

  • Anchor Bar (0.3 miles)
  • Club Marcella (0.9 miles)
  • Betty's Restaurant (0.9 miles)
  • Big Ditch Brewing Company (1 miles)
  • Sidelines Sports Bar and Grill (1.1 miles)
  • Swan Street Diner (1.8 miles)
  • Southern Tier Brewery Buffalo (1.8 miles)

Physicians

  • Ross Eye Institute (0.5 miles)
  • The Evergreen Exchange (1.1 miles)
  • Urban Family Practice (1.4 miles)
  • 50 Gate Circle (1.8 miles)
  • Jericho Road Community Health Center (2 miles)
  • Primary Care Of WNY Primary Care Of Western New York Kenmore (4.1 miles)
  • Kenmore Family Medicine (5.3 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • Rite Aid (1 miles)
  • Rite Aid (1.2 miles)
  • Rite Aid (1.3 miles)
  • Rite Aid (1.4 miles)
  • Top's Markets (2.9 miles)
  • CVS Pharmacy (2.9 miles)

Cafes

  • Tim Hortons (0.6 miles)
  • Wegmans Food Markets (2.8 miles)
  • Tim Hortons (2.9 miles)
  • Starbucks (3.8 miles)
  • Tim Hortons (5.8 miles)
  • Wegmans Food Markets (6 miles)
  • Tim Hortons (6.1 miles)

Parks

  • Delaware Park Marcy Casino (1.4 miles)
  • Wilkeson Pointe (2.2 miles)
  • South Long Park (6.8 miles)

Places of Worship

  • Saint John Gualbert Catholic Church & Diocesan Shrine (3.6 miles)
  • Queen of Angels (6.2 miles)

Theaters

  • Regal Walden Galleria 4Dx & RPX (5.1 miles)

Transportation

  • Amtrak - Buffalo, NY Depew Station (BUF) (6.9 miles)

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