Trinity Tower

Pros

• It is a nice place.
• Landscrape is beautiful.
• The community room is spotless.
• The laboratories are clean.
• New residents are warmly welcomed.
• Management is caring and professional, and the staff are supportive and helpful.
• The seventh-floor studio apartment offers an east-facing view of the Medical Campus and is enjoyed by residents.

Cons

• The complex currently has a bedbug infestation and a cockroach infestation.
• The ownership change by Corvis Group has corresponded with a decline in conditions.
• There has been no functioning call box or phone box for over a year, preventing access for visitors and emergency personnel.
• Disabled residents must enter through the downstairs elevator to let others into the building, indicating accessibility failures.
• The senior building is described as unsanitary and infested, which is considered unacceptable.
• Residents report unreliable information and services, and the apartment shown was dirty with dull paint.
• Elevators are unreliable; at least one has been out of service for an extended period.
• Management is viewed as uncaring with a lack of transparency, leaving renters angry.
• The security deposit was not returned promptly and was paid for less than what was owed, raising concerns of mismanagement or theft.
• Prospective tenants are warned not to move in due to mistreatment by the owner.

Review

There is a wide range of experiences shared by people connected to Trinity Tower Apartments, reflecting a property that can look appealing on the surface but can become deeply challenging under certain conditions. Some reviewers have painted a picture of a nice, even beautiful place with a sense of community, while others have described serious long-term problems that have grown more pronounced after ownership changes. The contrasts are striking: a complex that, in some moments, feels like a welcoming home, and in others feels fraught with safety, maintenance, and financial concerns.

A number of residents report urgent, ongoing problems that significantly affect daily life and safety. Bedbug and cockroach infestations have been documented as a major nuisance at the facility, compounding existing frustrations about heat and plumbing issues. The situation is aggravated by nonfunctional infrastructure: there has reportedly been no working call box or phone box for more than a year, which means visitors and even emergency personnel can't easily access apartment units. For seniors and disabled residents, this translates into real accessibility challenges, with some having to rely on others to navigate the building or use the elevator to gain entry for guests. The combination of pests and unreliable building systems creates an environment that many find unsanitary and unsafe, especially for a senior community that should prioritize comfort and security.

Elevator reliability becomes a focal point of dissatisfaction in many accounts. One reviewer notes that an inoperable elevator has not been fixed for an extended period, with the situation described as unacceptable, especially for elderly residents. A later update confirms that only one elevator is currently in service, while the other has been out of commission for roughly a year. The lack of a dependable elevator system, along with inconsistent communication and limited transparency from management, has contributed to a sense that residents are not being prioritized. Some residents explicitly warn potential tenants to avoid moving in, highlighting how the combination of inattention and mounting safety concerns can escalate into a broader crisis of trust and safety.

Financial and administrative issues also surface in the reviews. One former resident recounts a tense security deposit dispute that stretched for months after moving out in 2020. Despite repeated attempts to resolve the matter with multiple managers and the owner, the departed tenant ultimately received a check - but for less than what was owed, and only after more than four months had passed, with no interest and no late fees paid. The reviewer characterizes the experience as a potential instance of mismanagement or misappropriation, urging others to be wary of similar concerns. This story of delayed, diminished return adds another layer of anxiety about the overall integrity of the building's management.

Amid these more troubling reports, there are glimpses of more positive experiences from a different era and perhaps from different units within the same complex. One review paints Landscrape as beautiful, with a spotless community room, assigned parking, and clean front and back stairs, suggesting that portions of the property can be well-maintained and orderly. A separate, longer 2013 narrative offers a much warmer assessment: the reviewer moved in May 2013 and was welcomed as a new resident. They describe caring and professional management, supportive staff, a clean and safe environment, and continued enjoyment of a seventh-floor studio with a pleasing view of the East side and proximity to local amenities and community life. This piece of feedback highlights what the building can offer when management is attentive and the living environment is kept up, pointing to a potential for a truly comfortable home for those who benefit from consistent and responsive oversight.

The mix of feelings extends to personal, day-to-day experiences as well. A reviewer who identifies as a family member of a resident notes that their mother lives there, underscoring the emotional and familial ties to the place. Another visitor's remark that elevators need to be more reliable reinforces the ongoing concern about accessibility and safety for guests and residents alike. Taken together, these perspectives offer a complex portrait: Trinity Tower Apartments can feel like a well-situated, congenial home with a vibrant community and appealing surroundings, but without steady maintenance, transparent administration, and reliable infrastructure, its strengths can quickly become overshadowed by problems that directly affect health, safety, and financial security.

In sum, the experiences here reflect a property with notable potential and some compelling positives, especially when management is proactive and conditions are well maintained. Yet the more troubling reports - the infestation issues, broken or inaccessible communication systems, erratic elevator service, and unresolved financial disputes - underscore significant risks for current and prospective residents, particularly seniors and those with mobility or health concerns. The overall takeaway is a cautionary one: the day-to-day reality at Trinity Tower Apartments can range from welcoming and well-kept to neglected and unstable, depending largely on the responsiveness and accountability of those who run and maintain the building. For anyone considering moving in or continuing to reside here, the history suggests a careful, informed approach, with close attention paid to maintenance, accessibility, and the handling of deposits and other financial matters.

This section of Buffalo, New York offers a diverse range of amenities and services that may be attractive to seniors looking to relocate to the area. With a variety of restaurants, cafes, pharmacies, and healthcare facilities in close proximity, residents can easily access essential resources for their daily needs. Additionally, the presence of parks and places of worship provides opportunities for recreation and spiritual fulfillment. The nearby theaters offer entertainment options for those who enjoy movies. Overall, this area provides a convenient and well-rounded environment for seniors seeking a vibrant community to call home.

Restaurants

• Anchor Bar (0.1 miles)
• Betty's Restaurant (0.6 miles)
• Club Marcella (0.8 miles)
• Sidelines Sports Bar and Grill (1 miles)
• Big Ditch Brewing Company (1.1 miles)
• Jack Rabbit (1.5 miles)
• Liberty Hound (1.8 miles)

Physicians

• Ross Eye Institute (0.2 miles)
• The Evergreen Exchange (1 miles)
• Urban Family Practice (1.1 miles)
• Jericho Road Community Health Center (1.6 miles)
• 50 Gate Circle (1.6 miles)
• Primary Care Of WNY Primary Care Of Western New York Kenmore (3.9 miles)
• Kenmore Family Medicine (5.1 miles)

Hospitals

• John R Oishei Children's Hospital (0.2 miles)
• Roswell Park Cancer Institute (0.4 miles)
• Erie County Medical Center (2.5 miles)
• Mercy Hospital Operating Room (4.8 miles)

Pharmacies

• Walgreens (0.2 miles)
• Rite Aid (0.5 miles)
• Rite Aid (1 miles)
• Rite Aid (1 miles)
• Rite Aid (1.6 miles)
• Top's Markets (2.5 miles)
• CVS Pharmacy (2.6 miles)

Cafes

• Tim Hortons (0.4 miles)
• Wegmans Food Markets (2.5 miles)
• Tim Hortons (3.3 miles)
• Starbucks (3.6 miles)
• Tim Hortons (6.2 miles)
• Tim Hortons (6.2 miles)
• Wegmans Food Markets (6.4 miles)

Parks

• Delaware Park Marcy Casino (1.4 miles)
• Wilkeson Pointe (2.3 miles)
• Beaver Island State Park (6.8 miles)

Places of Worship

• Saint John Gualbert Catholic Church & Diocesan Shrine (3.9 miles)
• Queen of Angels (6.4 miles)

Theaters

• Regal Walden Galleria 4Dx & RPX (5.5 miles)
• AMC Maple Ridge 8 (7 miles)