Stuyvesant Apartments

Pros

• BMHA is a great place to live.
• A very nice staff member came out and explained all the details about applying and submitting paperwork.
• The service was described as good.

Cons

• They describe the service as very unprofessional and unresponsive, with six months on a waiting list and no contact.
• They claim they were removed from the waiting list without notice after waiting so long.
• They would not recommend anyone to seek assistance there and say calls are never answered.
• They observed tenants living in unlivable conditions: filth, no hot water, and plumbing problems.
• They accuse management and subcontractors of not caring as long as rent is paid, with vacate notices issued quickly.
• They report losing their application and being told to reapply.
• They say the waiting list is now 3-5 years and allege nepotism, suggesting friends/family of workers get housing.
• They criticize the city (Buffalo) for caring nothing about those in need.
• They believe a supervisor needs to handle the situation.

Review

There's a rolling thread of frustration that threads through most of these accounts: the experience with the housing authority and its process feels slow, opaque, and unresponsive. Several reviewers describe being placed on a waiting list for months - sometimes six months, sometimes a year - only to be met with silence or abrupt changes. "I was on the waiting list for 6 months never received a call or anything from them," one person writes, adding that they were eventually told they'd been taken off the list. Others report learning about even longer waits when they try to reengage, with one telling that the wait could stretch to three to five years. The repeated theme is a sense of time wasted waiting for a reply that never comes or for a process that seems to regress rather than progress.

Communication appears to be a central sticking point. Several reviews emphasize that calls go unanswered, voicemail messages aren't returned, and the phone line itself feels permanently busy or ignored. "They never answer the phone," a reviewer notes, underscoring a pattern of inaccessibility when people need help the most. There are occasional mentions of partial help - like a staff member who provided some guidance - yet even those positive touches seem isolated in the broader chorus of complaints about broken communication and administrative inefficiency. The sense is that people are left to fend for themselves, often juggling confusing instructions to reapply or resubmit paperwork that seems to vanish in the system.

The living conditions tied to these programs compound the frustration. Several reviewers describe properties managed by private contractors and subcontractors as dirty, unsafe, or uninhabitable. One person recounts visiting a family member and finding "the properties are filth and dirty hot water doesn't work, the plumbing does not work." Another laments that tenants are living in conditions where hot water outages last days and where, at times, someone "forgot to turn the key on," suggesting mismanagement at multiple levels. The rhetoric becomes sharper when critics question how a program that receives public funds to ensure health and safety could permit such conditions, with strong language about reporting the agency to higher authorities and demanding accountability.

There's also a palpable distress about systemic and administrative missteps. A number of reviews recount lost applications, the need to reaply, or contradictory information about eligibility and waiting times. One reviewer explains that someone lost their application and was told to reapply, while another points to a slide from six to twelve months on the waiting list and then a 3?5 year projection - described with incredulity and anger. The sense of a bureaucratic machine that moves slowly or, worse, in circles is reinforced by accusations that favoritism or nepotism might influence who gets housing sooner: "personal friends and family of the workers that were in need of housing are living in one." The language here betrays a belief that the system operates unevenly, leaving long-term applicants feeling sidelined or overlooked.

Political and social commentary threads through the feedback as well. A particular sentiment - expressed in a harsh but explicit form - frames the experience as emblematic of broader city-level neglect. Phrases like "This is why the city of Buffalo suck and they care nothing about those in need" reflect a broader dissatisfaction with local governance and a call for stronger oversight. In the midst of the critique, there is also a sense of urgency: some reviewers advocate for supervisory involvement or investigation into management practices, and a few speak to the idea of reporting concerns to authorities as a necessary step to trigger change. The calls for accountability sit alongside pleas for improvements in service delivery and structural reform.

Yet the set of experiences isn't uniformly negative. Amid the discontent, there are a few bright notes that offer a counterbalance. One reviewer describes a positive encounter where a staff member came out to the property "and told me all the details about applying and sending back to the company." A separate line simply proclaims, "BMHA IS A GREAT PLACE TO LIVE," suggesting that not everyone shares the same experience and that some interactions or settings can be affirming. This contrast adds nuance to the overall picture: the same organization can be a source of reliable guidance for some while delivering frustration and distrust for others, depending on who you interact with and when.

In the end, the collective voice is one of disappointment, skepticism, and a desire for real change. The core grievances center on lengthy and opaque wait times, chronic unresponsiveness, and the perception that private management and subcontractors may be contributing to subpar living conditions and inconsistent service. The strongest calls are for accountability, more transparent processes, and a concrete strategy to address maintenance failures and safety concerns. Even within this largely critical landscape, there are glimpses of professional, helpful staff and some positive experiences that remind readers that improvements are possible and that a better, more reliable system could exist with the right oversight and commitment.

This part of Buffalo, New York, offers a variety of amenities that cater to the needs of seniors. With multiple pharmacies in close proximity, access to medication and healthcare services is convenient. Additionally, there are several cafes and restaurants nearby for social gatherings and dining out. For medical care, there are reputable physicians and hospitals within a short distance, providing quality healthcare options. The area also boasts beautiful parks for leisurely walks and outdoor activities. Places of worship offer spiritual support, while theaters provide entertainment options for cultural enrichment. Overall, this neighborhood provides a well-rounded living experience with essential services readily available for seniors looking to settle in a welcoming community.

Pharmacies

• Walgreens (0.2 miles)
• Rite Aid (0.3 miles)
• Rite Aid (0.7 miles)
• Rite Aid (0.8 miles)
• Rite Aid (1.9 miles)
• Top's Markets (2.4 miles)
• CVS Pharmacy (2.6 miles)

Cafes

• Tim Hortons (0.4 miles)
• Wegmans Food Markets (2.4 miles)
• Starbucks (3.6 miles)
• Tim Hortons (3.6 miles)
• Tim Hortons (6.3 miles)
• Tim Hortons (6.4 miles)
• Wegmans Food Markets (6.7 miles)

Restaurants

• Anchor Bar (0.4 miles)
• Betty's Restaurant (0.5 miles)
• Club Marcella (0.9 miles)
• Sidelines Sports Bar and Grill (1 miles)
• Big Ditch Brewing Company (1.1 miles)
• Jack Rabbit (1.4 miles)
• Liberty Hound (1.8 miles)

Physicians

• Ross Eye Institute (0.4 miles)
• Urban Family Practice (0.8 miles)
• The Evergreen Exchange (0.9 miles)
• Jericho Road Community Health Center (1.3 miles)
• 50 Gate Circle (1.6 miles)
• Primary Care Of WNY Primary Care Of Western New York Kenmore (3.9 miles)
• Kenmore Family Medicine (5 miles)

Hospitals

• John R Oishei Children's Hospital (0.5 miles)
• Roswell Park Cancer Institute (0.7 miles)
• Erie County Medical Center (2.7 miles)
• Mercy Hospital Operating Room (5 miles)

Parks

• Delaware Park Marcy Casino (1.4 miles)
• Wilkeson Pointe (2.3 miles)
• Beaver Island State Park (6.5 miles)

Places of Worship

• Saint John Gualbert Catholic Church & Diocesan Shrine (4.3 miles)
• Queen of Angels (6.6 miles)

Theaters

• Regal Walden Galleria 4Dx & RPX (5.8 miles)
• AMC Maple Ridge 8 (7.2 miles)