Elderwood At Cheektowaga

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Elderwood At Cheektowaga Elderwood At Cheektowaga

Elderwood At Cheektowaga

Information last verified:

225 Bennett Road, Cheektowaga, NY 14227

For more information about senior living options: (844) 490-3973

2.2 from 39 reviews
5 stars
7
4 stars
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3
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23

Overall Review of Elderwood At Cheektowaga

Pros

  • pro The rehabilitation team was wonderful and helped him progress quickly, allowing him to go home.
  • pro The OT, PT, and speech rehab have been wonderful, with prompt evaluations and clear communication to the family.
  • pro The staff were very friendly and responsive to the family.
  • pro The facility is clean and well maintained.
  • pro Shavaun was praised for gentle, attentive care, and Maria the day-shift nurse/supervisor kept the family updated and addressed concerns seriously.
  • pro The facility offers amenities such as a beauty salon and a welcoming outdoor area, with engaging activities.
  • pro The staff genuinely cares, and reviewers were happy with the care provided.

Cons

  • pro The administrator is awful, and the facility has gone downhill since she was hired.
  • pro The facility is chronically understaffed, especially on weekends, causing bathing to be delayed and call buttons to go unanswered for hours.
  • pro Aides are rough with residents.
  • pro The place is outdated and dirty, with diapers left unchanged for hours and a strong urine odor on the floor.
  • pro The staff are disrespectful and neglect residents, prioritizing themselves over care.
  • pro The food is horrible and the overall environment is unsanitary and unsafe.

Review

Elderwood at Cheektowaga is best suited for seniors who need post-acute rehabilitation and have a family ready to actively oversee and advocate for care. When therapy is the primary objective, this community can deliver meaningful progress through dedicated PT/OT and speech rehabilitation teams, and certain staff members have shown genuine care and responsiveness. However, that potential rests on a backdrop of inconsistent daily care, frequent staffing gaps, and a facility whose upkeep and atmosphere can vary dramatically from unit to unit. For families prioritizing reliable, consistently attentive nursing care and a consistently clean, well-maintained environment, the match is far from assured.

Those considering alternatives should factor in the reality that daily routines, bathing, timely medication, ensuring comfort, and promptly answering call bell alarms, are not reliably dependable here, especially on weekends. If a resident requires a high-touch nursing presence, needs constant supervision, or has a history of wandering or agitation, other local options with stronger staffing ratios and more predictable service will likely outperform Cheektowaga on those axes. Likewise, families who cannot commit to vigilant oversight, frequent check-ins, and proactive problem-solving should look elsewhere, where care plans come with clearer accountability and fewer surprises.

On the pro side, the rehabilitation program stands out as a clear strength. Several residents have benefited from well-regarded PT/OT services that push for real progress toward getting home, and in some cases the rehab team has been described as professional, communicative, and motivating. The facility also offers a range of amenities that support comfort and recovery, an on-site beauty salon, outdoor spaces for supervised visits, and a menu that, at times, earns positive comments for variety and quality. In certain shifts, aides and nurses have demonstrated compassion and attentiveness, and a well-run unit can make a tangible difference in mood, routine, and the likelihood of engagement with therapy. These bright spots prove the operation can function effectively when staffing aligns and leadership fosters accountability.

Yet the cons are persistent and pervasive enough to overshadow those strengths for many families. Understaffing is a chronic theme, with calls and requests often unanswered for extended periods, and some residents experiencing delay in essential tasks such as bathing, dressing, or even basic hygiene. Odors of urine and a sense of general neglect have appeared repeatedly, creating an environment that undermines trust in daily care. Medication delays, inconsistent supervision, and, in the worst reports, unsafe handling of medical needs signal systemic gaps rather than isolated incidents. Instances of disrespectful or lax attitudes from some staff, plus allegations of items going missing, contribute to a climate of insecurity that is difficult to reconcile with a safe, dignified aging experience. The facility’s infrastructure is described as dated and, in places, grimy, which compounds resident discomfort and family concern.

In weighing the pros against the cons, the decisive factor hinges on whether rehabilitation needs will drive the choice. If the goal is robust, goal-driven rehab and a community where at least portions of the staff demonstrate dedication and competence, Elderwood Cheektowaga can deliver those outcomes, provided intensive family oversight is part of the plan and expectations are tightly managed. However, when the priority is steady, high-quality daily care, predictable nurse availability, clean surroundings, and consistently responsive service, the balance tilts toward a different option. The reality is that the strength of the rehab program does not fully offset the daily-care fragility and the recurring environmental and safety concerns most families fear when a loved one cannot advocate for themselves 24/7.

For families deciding now, several practical steps can mitigate risk if choosing Elderwood Cheektowaga remains an option. Demand a concrete, written care plan with assigned caregivers, and insist on daily updates from a named nurse or supervisor. Schedule a trial period to observe call-bell response times, medication administration, and the consistency of bathing and hygiene routines. Inspect rooms for cleanliness, odor, and maintenance; ask about how often bed linens are changed and how often common areas are cleaned. Have a frank discussion with administration about staffing ratios on the specific unit where the loved one will reside, and request a point person for all questions during the transition. Finally, compare the rehab outcomes, food quality, and overall environment against closely screened alternatives, and enter the arrangement with a clear exit plan if benchmarks of care are not met within the first several weeks. In the end, Elderwood Cheektowaga can be a viable choice for rehab-focused seniors with vigilant families, but it requires careful navigation and a readiness to pivot if daily care standards falter.

Features

Housing

  • 172 resident community capacity 172 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Buffalo Niagara International (4 miles away) Buffalo Niagara International (4 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Elderwood At Cheektowaga in Cheektowaga, NY is a premier assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. Set in a peaceful and welcoming environment, this community provides a comfortable and supportive atmosphere for seniors.

The community boasts a variety of amenities designed to cater to the needs and preferences of its residents. A beauty salon is available on-site, ensuring that residents can easily maintain their personal grooming needs. Cable or satellite TV is provided in each residence, allowing for entertainment and relaxation. Community-operated transportation is available for outings and appointments, making it convenient for residents to get around town. A well-equipped computer center is also at hand, enabling residents to stay connected with their loved ones or pursue their interests online.

Meals are served in a spacious dining room with restaurant-style dining. Special dietary restrictions can be accommodated, ensuring that all residents receive nutritionally balanced meals tailored to their individual needs. In addition to the dining room, there are four cafes and numerous restaurants nearby, providing plenty of options for dining out.

The wellness of the residents is prioritized with various facilities available on-site. A fitness room allows for regular exercise routines while a fully furnished gaming room offers opportunities for recreation and socialization. The beautiful garden offers a tranquil space for relaxation or leisurely walks amidst nature. Residents can also enjoy quiet moments in the small library or participate in activities organized by fellow residents or the staff.

Care services at Elderwood At Cheektowaga are comprehensive and personalized. Trained staff members provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers as needed. Medication management ensures that medications are taken correctly while special dietary restrictions are adhered to, especially if diabetes diets are required.

Residents can take advantage of planned day trips arranged by the community or engage in resident-run activities within the premises. Concierge services are also available to assist residents with any requests or arrangements they may have. The community is conveniently located near five parks, providing opportunities for outdoor recreation and leisure activities.

With nearby amenities such as pharmacies, physicians' offices, places of worship, theaters, and hospitals, residents have easy access to essential services and entertainment options. Transportation arrangements can be made for non-medical needs as well as transportation to doctors' appointments.

At Elderwood At Cheektowaga, seniors can enjoy a comfortable and enriching lifestyle while receiving the care and assistance they require.

Nearby Places of Interest

Restaurants

  • Subway (1.3 miles)
  • Alton's Restaurant (1.3 miles)
  • Restaurant Depot (1.4 miles)
  • Olive Garden (1.6 miles)
  • Pubski Pub (1.7 miles)
  • Chick-Fil-A (1.9 miles)
  • The Cheesecake Factory (2 miles)

Transportation

  • Amtrak - Buffalo, NY Depew Station (BUF) (1.6 miles)
  • Southwest Airlines Co. (3.2 miles)
  • TSA Pre-️Lane (3.2 miles)
  • Buffalo Niagara International Airport (BUF) (3.3 miles)

Pharmacies

  • Rite Aid (2 miles)
  • Walgreens (2.1 miles)
  • Top's Markets (2.1 miles)
  • Top's Markets (2.2 miles)
  • Wegmans (2.3 miles)
  • Rite Aid (2.3 miles)
  • Wegmans (2.4 miles)

Theaters

  • Regal Walden Galleria 4Dx & RPX (2 miles)
  • Regal Transit Center & IMAX (5.3 miles)

Cafes

  • Wegmans Food Markets (2.2 miles)
  • Starbucks (3.1 miles)
  • Tim Hortons (3.8 miles)
  • Wegmans Food Markets (4.2 miles)
  • Tim Hortons (5 miles)
  • Starbucks (6.2 miles)
  • Starbucks (6.4 miles)

Places of Worship

  • Saint John Gualbert Catholic Church & Diocesan Shrine (2.7 miles)
  • Queen of Heaven Church Rectory Office (3.9 miles)

Parks

  • Centennial Park (3.7 miles)
  • Como Lake Park (4.1 miles)
  • Keysa Town Park (4.5 miles)
  • Volunteer Firemans Park (4.7 miles)
  • South Long Park (4.9 miles)
  • Island Park (5.1 miles)
  • Glen Park (5.2 miles)

Physicians

  • Western New York Ear Nose and Throat (4.2 miles)
  • Western New York Dermatology (5.1 miles)
  • Windsong Radiology Group (5.4 miles)
  • Town & Village Pediatrics (5.4 miles)
  • Dr. Nagy & Dr. Pizzuto (5.8 miles)
  • Brain and Spine Center (6 miles)
  • OB GYN Associates of WNY (6 miles)

Hospitals

  • Mercy Hospital Operating Room (4.4 miles)
  • Erie County Medical Center (5 miles)
  • Roswell Park Cancer Institute (6 miles)
  • John R Oishei Children's Hospital (6.2 miles)

Frequently Asked Questions

Where is Elderwood At Cheektowaga?

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