Elderwood At Cheektowaga
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225 Bennett Road, Cheektowaga, NY 14227
For more information about senior living options: (844) 490-3973
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Memory Care
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The rehabilitation program is fantastic, and the staff are great, helping residents progress quickly. The aides and nurses are caring and attentive, with some like Shavaun going above and beyond for their residents. The OT, PT, and speech rehab have been wonderful, and the staff communicate well with families. The meals offer great choices and are well balanced, with many residents enjoying the food. The facility is clean and well maintained, with comfortable rooms and neat surroundings. The staff are friendly, responsive, and genuinely focused on residents' well-being. The facility provides engaging amenities, including a library-like area, activities, a beauty salon, and an outdoor space for visits.
The night shift staff are described as horrible, smelling dirty, and not caring for residents. The staff are subpar and should be ashamed of themselves; if someone cares for a loved one, they should not bring them there. The facility is disgusting and repeatedly described as dirty. The bed sheets are not changed and wastebaskets are not emptied. The food is not fit for human consumption and is often served cold. Residents receive substandard care, with missed showers and poor basic hygiene. Severe wounds (bed sores) are allowed to worsen, delaying necessary surgeries, and odors indicate inhumane care. Items belonging to residents are stolen and never returned; staff offer only missing-items reports. The building smells strongly of stale urine and is described as unsanitary. Staff are frequently on their phones and do not attend to residents, leading to neglect. Medication administration is delayed or mishandled, with nurses late in giving doses or being abusive. The facility is severely understaffed, making adequate care difficult and requiring families to be overly assertive. Many reviewers believe the place should be closed down and advise others not to send loved ones there.Elderwood at Cheektowaga is best suited for families pursuing post-acute rehabilitation where the central goal is meaningful therapy progress and where vigilant family involvement can help steer daily care. The facility can deliver tangible gains in mobility and function when rehabilitation teams are engaged and responsive, and it sits on a campus that includes practical amenities - like a beauty salon, accessible outdoor areas, and an active calendar - that can support a resident's spirit during recovery. In short, this community works best when the priority is rehabilitation and when there is a willingness to advocate for consistent, attentive care on a day-to-day basis.
However, those weighing alternatives should proceed with caution. A steady stream of reviews portrays a picture of inconsistent staffing, rough night shifts, and regard for resident comfort that can vary dramatically by shift and unit. Prospective families with a primary concern for spotless cleanliness, reliably enforced hygiene, and a consistently calm, respectful staff across all hours will likely want to explore other options. For residents who require high-touch supervision, predictable routines, or who are particularly sensitive to odors and environmental quality, alternatives may offer greater peace of mind.
The strongest, most durable pros in this setting are rehabilitation quality and certain staff members who clearly care and communicate well with families. The OT, PT, and speech rehab teams have earned praise when they are engaged, and some aides and nurses - like specific caregivers cited by families - demonstrate genuine warmth and ongoing attention to individual needs. Where therapy-focused care thrives, residents can show real improvement and residents and families alike often report better mood and participation when there is visible activity, consistent dressing, and daily assistance with eating and grooming. These positive threads illustrate what the facility can achieve in the right circumstances.
Yet these strengths are consistently tested by a cluster of significant cons that recur across reviews. Odors, lax housekeeping, and infrequent linen or waste management failures create an atmosphere that undermines trust in daily care. Reports of long stretches without showers, bed sores not promptly addressed, and gaps in routine tasks like timely medication administration cannot be dismissed as isolated incidents. Instances of theft and perceived disrespect toward veterans and other residents further erode confidence and suggest a need for stronger oversight and accountability. The overall experience for many families hinges on the day and shift in charge; one unit and one nurse can be caring, while another may feel overwhelmed and unresponsive.
For families evaluating concrete next steps, the practical path is to ask pointed questions and establish early, clear expectations. Request a tour that includes a quiet observation of day and night shifts, specifically in rehab units and common areas, and inquire about average CNA-to-resident ratios per shift. Ask for a transparent medication workflow, daily sanitation routines, and a plan for addressing wounds or dehydration promptly. Schedule conversations with therapy staff about discharge timelines, and insist on regular updates to families without prompting. Finally, probe the facility's approach to resident dignity - food quality across diets, consistent bathing schedules, and respectful interaction - so there is a reliable barometer beyond the loudest praise or loudest complaint.
The bottom line is that Elderwood at Cheektowaga can be a viable choice for rehabilitation-focused care when families are prepared to stay actively involved and to manage expectations around staffing and environmental quality. For those who cannot tolerate persistent cleanliness issues, inconsistent attention on certain shifts, or the emotional strain of watching daily care fluctuate, it is prudent to widen the search to other Western New York options. In practice, a cautious, test-and-review approach - starting with a short-term stay to assess therapy momentum, staff responsiveness, and housekeeping standards - offers the clearest path to a decision that aligns with a loved one's care priorities and the family's capacity to advocate.
172 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Buffalo Niagara International (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Elderwood At Cheektowaga in Cheektowaga, NY is a premier assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. Set in a peaceful and welcoming environment, this community provides a comfortable and supportive atmosphere for seniors.
The community boasts a variety of amenities designed to cater to the needs and preferences of its residents. A beauty salon is available on-site, ensuring that residents can easily maintain their personal grooming needs. Cable or satellite TV is provided in each residence, allowing for entertainment and relaxation. Community-operated transportation is available for outings and appointments, making it convenient for residents to get around town. A well-equipped computer center is also at hand, enabling residents to stay connected with their loved ones or pursue their interests online.
Meals are served in a spacious dining room with restaurant-style dining. Special dietary restrictions can be accommodated, ensuring that all residents receive nutritionally balanced meals tailored to their individual needs. In addition to the dining room, there are four cafes and numerous restaurants nearby, providing plenty of options for dining out.
The wellness of the residents is prioritized with various facilities available on-site. A fitness room allows for regular exercise routines while a fully furnished gaming room offers opportunities for recreation and socialization. The beautiful garden offers a tranquil space for relaxation or leisurely walks amidst nature. Residents can also enjoy quiet moments in the small library or participate in activities organized by fellow residents or the staff.
Care services at Elderwood At Cheektowaga are comprehensive and personalized. Trained staff members provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers as needed. Medication management ensures that medications are taken correctly while special dietary restrictions are adhered to, especially if diabetes diets are required.
Residents can take advantage of planned day trips arranged by the community or engage in resident-run activities within the premises. Concierge services are also available to assist residents with any requests or arrangements they may have. The community is conveniently located near five parks, providing opportunities for outdoor recreation and leisure activities.
With nearby amenities such as pharmacies, physicians' offices, places of worship, theaters, and hospitals, residents have easy access to essential services and entertainment options. Transportation arrangements can be made for non-medical needs as well as transportation to doctors' appointments.
At Elderwood At Cheektowaga, seniors can enjoy a comfortable and enriching lifestyle while receiving the care and assistance they require.
Elderwood At Cheektowaga is located at 225 Bennett Road, Cheektowaga, NY 14227 in Erie County, New York
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