Seneca Health Care Center

Pros

• The staff at Seneca Health Care Center is caring, friendly, and dedicated to making life better for residents.
• Many families have expressed satisfaction with the communication and outstanding care their loved ones received at the facility.
• Residents appreciate the option to socialize in the dining room, and some have found the food to be better than at other facilities.
• Family members have noted that the facility tries its best to maintain cleanliness despite being an older building.
• Some individuals recommend Seneca Health Care Center to friends and loved ones based on positive experiences and quality care received during their stay.

Review

The reviews for Seneca Health Care Center present a stark contrast between the perspectives of families who have sent their loved ones to the facility. Many individuals express grave concerns about cleanliness, staff attitudes, and overall care provided within the rehabilitation center. A significant number of complaints highlight issues that can be categorized into themes of neglect, inadequate staffing, poor hygiene, and a lack of empathy from the higher management levels.

For numerous reviewers, the most troubling aspect is cleanliness and basic hygiene standards. Several accounts mention filthy conditions, with one user reporting finding a cookie under a sister's bed for four months—an indication of neglected housekeeping standards that could potentially compromise health and well-being. Other grievances include residents not being properly dressed or cared for during meals; staff reportedly served food while patients were still lying down, further diminishing dignity in the care experience. Complaints regarding unwashed linens and a persistent lack of cleaning services paint a picture of an environment that many believe should not receive funding or patients.

Staffing issues appear to heavily influence experiences at Seneca Health Care Center. Multiple reviews lament how chronic understaffing leads to insufficient attention to patient needs. One family detailed how their loved one’s medication was frequently overlooked, causing distressing health concerns — including dangerously elevated heart rates that went unnoticed due to lax monitoring protocols. The ratio of caregivers to residents was noted as concerningly high, with one reviewer noting it reached as drastic as 13-to-1 on certain occasions. This has raised alarms regarding safety and quality care for vulnerable individuals who rely on adequate support.

Fortunately, amidst these negative accounts are voices describing positive experiences with some staff members who are described as caring and diligent despite overwhelming circumstances. A few users expressed gratitude for specific nurses or aides who made efforts to provide compassionate care when possible. However, these sentiments often come coupled with frustrations about how systemic issues overshadow individual employee diligence; many individuals felt that institutional deficiencies hindered remarkable employees from delivering ideal levels of service consistently.

Several families reported alarming incidents such as flooding within the facility—complete with sewage—and a chilling disregard for resident welfare during emergencies when adequate response time was lacking. These narratives point toward governance failures in ensuring patient safety and comfort—a failure so severe that some families opted to discharge their loved ones rather than risk returning them after witnessing serious lapses in quality care.

Yet it’s essential to recognize there exist testimonies affirming satisfactory experiences at Seneca Health Care Center too. Some family members describe an appreciative relationship with staff over extended periods wherein they feel involved in decision-making about treatment plans for their relatives. Positive mentions specifically highlight how well residents were treated by more dedicated employees willing to go above and beyond when possible despite limitations imposed by management and infrastructure constraints.

In conclusion, Seneca Health Care Center is portrayed through this collection of testimonials as an institution grappling with significant operational challenges marked by inconsistent levels of care across its workforce while trying to maintain morale amidst visible shortcomings in resources necessary for providing quality rehabilitation services. The disparities between personal anecdotes reflect a complex reality; while there are instances showcasing commendable dedication from individual staff members striving against adversity, they are often set against harrowing stories underscoring broader issues requiring critical examination if any meaningful improvements can be anticipated moving forward.

This part of West Seneca, New York offers a convenient and bustling location with easy access to essential amenities. There are several pharmacies within a short distance, making it easy to fill prescriptions and access healthcare services. Cafes and restaurants are also plentiful, providing a variety of dining options for seniors looking to enjoy a meal out. Additionally, there are multiple physicians' offices nearby for medical care needs. The area is also home to several parks, offering opportunities for outdoor recreation and relaxation. For those interested in cultural activities, there are theaters within a reasonable drive. Overall, this area provides a well-rounded combination of services and resources that may be appealing to seniors looking for a vibrant community to call home.

Pharmacies

• Wegmans (0.2 miles)
• Walgreens (1.3 miles)
• Rite Aid (1.4 miles)
• Walgreens (1.9 miles)
• Rite Aid (2.1 miles)
• Upstate Pharmacy (2.5 miles)
• Rite Aid (2.6 miles)

Cafes

• Wegmans Food Markets (0.3 miles)
• Tim Hortons (1.2 miles)
• Tim Hortons (3 miles)
• Starbucks (3.3 miles)
• Starbucks (3.7 miles)
• Tim Hortons (5.3 miles)
• Wegmans Food Markets (6.1 miles)

Physicians

• Western New York Ear Nose and Throat (0.9 miles)
• OB GYN Associates of WNY (2.9 miles)
• DENT Neurological Center (3.4 miles)
• Dr Kathleen K Budzinski, MD (4.2 miles)
• Orchard Park Pediatrics (4.3 miles)
• Buffalo Medical Group PC (4.6 miles)
• The Evergreen Exchange (6.1 miles)

Parks

• Centennial Park (1.3 miles)
• Volunteer Firemans Park (2.8 miles)
• Woodlawn Beach State Park (4 miles)
• Wilkeson Pointe (5.5 miles)
• Green Lake Park (5.7 miles)
• Delaware Park Marcy Casino (5.8 miles)
• Como Lake Park (6.9 miles)

Restaurants

• McDonald's (1.5 miles)
• Rusty Nickel Brewing Company (2 miles)
• Duff's Famous Wings (2.9 miles)
• Apollo Family Restaurant (3 miles)
• Taco Bell (3.1 miles)
• Pubski Pub (3.2 miles)
• Buffalo Sports Garden (3.3 miles)

Hospitals

• Mercy Hospital Operating Room (1.7 miles)
• Roswell Park Cancer Institute (5.9 miles)
• John R Oishei Children's Hospital (6.1 miles)
• Erie County Medical Center (6.5 miles)

Places of Worship

• Queen of Heaven Church Rectory Office (1.8 miles)
• Queen of Angels (2.9 miles)
• Saint John Gualbert Catholic Church & Diocesan Shrine (5 miles)

Theaters

• Quaker Crossing STM 18 (3.2 miles)
• Regal Walden Galleria 4Dx & RPX (5.4 miles)

Transportation

• Amtrak - Buffalo, NY Depew Station (BUF) (5.5 miles)