Seneca Health Care Center

Save

  • Interior

    A group of people participating in physical therapy at a healthcare facility.

  • Building

    A building entrance with a glass roof, surrounded by trees and featuring a flagpole and a stop sign.

  • Dining

    An empty dining room with neatly set tables, wooden floors, and overhead chandeliers.

  • Kitchen

    A group of people working together in a kitchen, using technology and cooking appliances.

  • Natural Light

    A well-lit lounge area with a skylight, comfortable seating, and people gathered around tables.

  • Healthcare

    A nurse checks the blood pressure of an elderly woman in a healthcare setting.

  • Rehabilitation

    An elderly woman receiving assistance while walking on a treadmill for physical therapy.

Seneca Health Care Center

2987 Seneca Street, West Seneca, NY 14224

For more information about senior living options: (844) 490-3973

2.8 from 24 reviews
5 stars
8
4 stars
2
3 stars
2
2 stars
1
1 stars
11

Skilled Nursing Facility

Overall Review of Seneca Health Care Center

Pros

  • pro The staff at Seneca Health Care Center is caring, friendly, and dedicated to making life better for residents.
  • pro Many families have expressed satisfaction with the communication and outstanding care their loved ones received at the facility.
  • pro Residents appreciate the option to socialize in the dining room, and some have found the food to be better than at other facilities.
  • pro Family members have noted that the facility tries its best to maintain cleanliness despite being an older building.
  • pro Some individuals recommend Seneca Health Care Center to friends and loved ones based on positive experiences and quality care received during their stay.

Review

The reviews for Seneca Health Care Center present a stark contrast between the perspectives of families who have sent their loved ones to the facility. Many individuals express grave concerns about cleanliness, staff attitudes, and overall care provided within the rehabilitation center. A significant number of complaints highlight issues that can be categorized into themes of neglect, inadequate staffing, poor hygiene, and a lack of empathy from the higher management levels.

For numerous reviewers, the most troubling aspect is cleanliness and basic hygiene standards. Several accounts mention filthy conditions, with one user reporting finding a cookie under a sister's bed for four months—an indication of neglected housekeeping standards that could potentially compromise health and well-being. Other grievances include residents not being properly dressed or cared for during meals; staff reportedly served food while patients were still lying down, further diminishing dignity in the care experience. Complaints regarding unwashed linens and a persistent lack of cleaning services paint a picture of an environment that many believe should not receive funding or patients.

Staffing issues appear to heavily influence experiences at Seneca Health Care Center. Multiple reviews lament how chronic understaffing leads to insufficient attention to patient needs. One family detailed how their loved one’s medication was frequently overlooked, causing distressing health concerns — including dangerously elevated heart rates that went unnoticed due to lax monitoring protocols. The ratio of caregivers to residents was noted as concerningly high, with one reviewer noting it reached as drastic as 13-to-1 on certain occasions. This has raised alarms regarding safety and quality care for vulnerable individuals who rely on adequate support.

Fortunately, amidst these negative accounts are voices describing positive experiences with some staff members who are described as caring and diligent despite overwhelming circumstances. A few users expressed gratitude for specific nurses or aides who made efforts to provide compassionate care when possible. However, these sentiments often come coupled with frustrations about how systemic issues overshadow individual employee diligence; many individuals felt that institutional deficiencies hindered remarkable employees from delivering ideal levels of service consistently.

Several families reported alarming incidents such as flooding within the facility—complete with sewage—and a chilling disregard for resident welfare during emergencies when adequate response time was lacking. These narratives point toward governance failures in ensuring patient safety and comfort—a failure so severe that some families opted to discharge their loved ones rather than risk returning them after witnessing serious lapses in quality care.

Yet it’s essential to recognize there exist testimonies affirming satisfactory experiences at Seneca Health Care Center too. Some family members describe an appreciative relationship with staff over extended periods wherein they feel involved in decision-making about treatment plans for their relatives. Positive mentions specifically highlight how well residents were treated by more dedicated employees willing to go above and beyond when possible despite limitations imposed by management and infrastructure constraints.

In conclusion, Seneca Health Care Center is portrayed through this collection of testimonials as an institution grappling with significant operational challenges marked by inconsistent levels of care across its workforce while trying to maintain morale amidst visible shortcomings in resources necessary for providing quality rehabilitation services. The disparities between personal anecdotes reflect a complex reality; while there are instances showcasing commendable dedication from individual staff members striving against adversity, they are often set against harrowing stories underscoring broader issues requiring critical examination if any meaningful improvements can be anticipated moving forward.

Features

Housing

  • 160 resident community capacity 160 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Buffalo Niagara International (8 miles away) Buffalo Niagara International (8 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Seneca Health Care Center is a premier assisted living community located in West Seneca, NY. Our center offers a wide range of amenities and care services to ensure our residents enjoy a comfortable and fulfilling lifestyle.

In terms of amenities, our center boasts air-conditioning throughout the facility to provide a cool and pleasant environment for our residents. We also have a beauty salon on-site where residents can pamper themselves and keep up with their grooming needs. Our fully furnished accommodations include cable or satellite TV for entertainment purposes.

Transportation is made convenient with our community-operated transportation services. Residents can also access our computer center and Wi-Fi/high-speed internet for their technological needs. For spiritual nourishment, we offer devotional services on-site as well as access to nearby places of worship.

Our dining options are exceptional with a dining room that offers restaurant-style dining. We cater to special dietary restrictions and provide delicious meals that are prepared by our skilled staff. In addition, residents can enjoy the outdoor space, gaming room, small library, fitness room, and garden for leisure activities.

At Seneca Health Care Center, we prioritize the well-being of our residents through comprehensive care services. Our 24-hour call system and supervision ensure round-the-clock assistance is available when needed. We offer support with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure residents receive their medications properly.

For individuals with specific dietary requirements like diabetes diet or special restrictions, we accommodate their needs accordingly. Additionally, we arrange transportation for non-medical purposes such as shopping or social outings. Mental wellness programs are implemented to promote emotional well-being among our residents.

Our community-sponsored activities encourage social interaction and engagement among residents. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services ensure that resident needs and requests are attended to promptly.

Furthermore, Seneca Health Care Center is conveniently located near various amenities. There are five cafes, three parks, 17 pharmacies, six physicians, 20 restaurants, one theater, and one hospital nearby.

At Seneca Health Care Center in West Seneca, NY, we strive to create a welcoming and comfortable community where our residents can thrive physically, emotionally, and socially.

Nearby Places of Interest

This part of West Seneca, New York offers a convenient and bustling location with easy access to essential amenities. There are several pharmacies within a short distance, making it easy to fill prescriptions and access healthcare services. Cafes and restaurants are also plentiful, providing a variety of dining options for seniors looking to enjoy a meal out. Additionally, there are multiple physicians' offices nearby for medical care needs. The area is also home to several parks, offering opportunities for outdoor recreation and relaxation. For those interested in cultural activities, there are theaters within a reasonable drive. Overall, this area provides a well-rounded combination of services and resources that may be appealing to seniors looking for a vibrant community to call home.

Pharmacies

  • Wegmans (0.2 miles)
  • Walgreens (1.3 miles)
  • Rite Aid (1.4 miles)
  • Walgreens (1.9 miles)
  • Rite Aid (2.1 miles)
  • Upstate Pharmacy (2.5 miles)
  • Rite Aid (2.6 miles)

Cafes

  • Wegmans Food Markets (0.3 miles)
  • Tim Hortons (1.2 miles)
  • Tim Hortons (3 miles)
  • Starbucks (3.3 miles)
  • Starbucks (3.7 miles)
  • Tim Hortons (5.3 miles)
  • Wegmans Food Markets (6.1 miles)

Physicians

  • Western New York Ear Nose and Throat (0.9 miles)
  • OB GYN Associates of WNY (2.9 miles)
  • DENT Neurological Center (3.4 miles)
  • Dr Kathleen K Budzinski, MD (4.2 miles)
  • Orchard Park Pediatrics (4.3 miles)
  • Buffalo Medical Group PC (4.6 miles)
  • The Evergreen Exchange (6.1 miles)

Parks

  • Centennial Park (1.3 miles)
  • Volunteer Firemans Park (2.8 miles)
  • Woodlawn Beach State Park (4 miles)
  • Wilkeson Pointe (5.5 miles)
  • Green Lake Park (5.7 miles)
  • Delaware Park Marcy Casino (5.8 miles)
  • Como Lake Park (6.9 miles)

Restaurants

  • McDonald's (1.5 miles)
  • Rusty Nickel Brewing Company (2 miles)
  • Duff's Famous Wings (2.9 miles)
  • Apollo Family Restaurant (3 miles)
  • Taco Bell (3.1 miles)
  • Pubski Pub (3.2 miles)
  • Buffalo Sports Garden (3.3 miles)

Hospitals

  • Mercy Hospital Operating Room (1.7 miles)
  • Roswell Park Cancer Institute (5.9 miles)
  • John R Oishei Children's Hospital (6.1 miles)
  • Erie County Medical Center (6.5 miles)

Places of Worship

  • Queen of Heaven Church Rectory Office (1.8 miles)
  • Queen of Angels (2.9 miles)
  • Saint John Gualbert Catholic Church & Diocesan Shrine (5 miles)

Theaters

  • Quaker Crossing STM 18 (3.2 miles)
  • Regal Walden Galleria 4Dx & RPX (5.4 miles)

Transportation

  • Amtrak - Buffalo, NY Depew Station (BUF) (5.5 miles)

Frequently Asked Questions

Where is Seneca Health Care Center?
What photos are available for Seneca Health Care Center in West Seneca, New York?

Nearby Communities

Skilled Nursing Facility in Nearby Cities

Related Resources

  • what to say to someone who is grievingCompassionate Conversations: How to Comfort Someone Who Is Grieving

    The article highlights the importance of empathy and open communication when comforting someone who is grieving, noting that grief is unique to each individual and emphasizing the need for sincere expressions of condolence, active listening, and ongoing support. It also addresses cultural differences in mourning practices and encourages tailored approaches to provide effective comfort.

  • home care aideHome Health Care Aides: Understanding Their Role and Supporting Your Family

    Home health care aides provide vital medical and non-medical support to individuals at home, assisting with daily living activities and promoting emotional well-being, while the demand for these services increases due to an aging population. Families benefit from in-home care's flexibility and cost-effectiveness but face challenges like scheduling consistency and caregiver turnover.

  • uti in elderlyUrinary Tract Infections in Older Adults: Comprehensive Insights on Symptoms, Treatment, and Prevention

    Older adults with urinary tract infections (UTIs) often present atypical symptoms, complicating diagnosis due to factors like incomplete bladder emptying and chronic health conditions that increase their susceptibility. Effective management involves prompt treatment with antibiotics, hydration, and preventive strategies while minimizing antibiotic resistance and focusing on holistic care approaches.