Ridge View Manor Nursing Home in Buffalo, NY

Pros

• The resident is happy, comfortable and safe at Safire Southtowns, with caring, friendly staff and a clean facility.
• The staff are doing God's work, with smiles on their faces and empathy in their hearts.
• The staff were friendly and helpful from the moment she arrived; Cliff was attentive, caring and funny.
• The receptionist behind the counter is professional and friendly.
• There was no wait time, and the technicians were very helpful and fast.
• The nurses and nursing assistants are very professional and accommodating.
• The facility is cleaner and the staff seem happier; the front-desk staff are always smiley, and the nurse Renee is really great.
• The resident has received great care at Safire Rehabilitation at Southtowns.

Cons

• This place should be shut down.
• The care is horrible, the staff is even worse and like to abuse their patients because of some weird power trip.
• They will leave you to die.
• The place is filthy, the furniture is falling apart.
• The staff had committed actual crimes against her and leave her stuck in her used diapers for hours on end.
• The front door staff is cold and unwelcoming.

Review

Ridge View Manor Nursing Home in Buffalo is best suited for families seeking skilled nursing and short-term rehabilitation with a willingness to stay actively involved in oversight. The facility appears to perform adequately on days when attentive staff are present, and when a rehab-focused team is engaged, residents can make noticeable progress. However, this potential is tempered by a persistent pattern of staffing gaps, inconsistent responsiveness, and hygiene and maintenance concerns that swing widely from shift to shift and wing to wing. In practical terms, care can be solid in moments, but reliability and safety depend heavily on how often family members advocate, monitor, and push for timely actions.

Those who may want to consider alternatives are precisely the families who cannot tolerate chronic under-staffing, frequent delays in attention, and questions about basic cleanliness or food quality. A large portion of feedback describes situations where patients wait long for assistance, rooms are not cleaned promptly, and important needs - like meals, bathing, or even keeping track of clothing - are not consistently met. For long-term placement, these patterns raise serious concerns about ongoing safety, continuity of care, and the ability to prevent avoidable complications. In such cases, exploring other facilities with stronger staffing norms and more dependable supervision is prudent.

The strongest positives hinge on visible care and professional demeanor when staff are available. Reviewers repeatedly highlight caring, competent nurses and aides, moments of genuine empathy, and a sense that some wings operate with a higher standard of practice. The rehab footprint also shines when therapists and nursing staff are fully engaged, producing outcomes that families can point to as meaningful progress. A remodeled or cleaner environment in some areas reinforces the impression that, with the right staffing mix and management discipline, the facility can deliver respectable care.

Yet the counterweight is formidable. The most troubling threads run through the chronic understaffing, sporadic communication, and occasional reports of neglect or abuse that undermine trust. Critics describe dirty rooms, odors, unaddressed personal needs, and food that fails to meet basic expectations. Instances of heat without adequate cooling, broken equipment, and inconsistent access to rehabilitation services on weekends or evenings further erode confidence in day-to-day safety. When families hear "things have improved since ownership changed" but then read or witness ongoing problems, the conclusion is clear: improvements are uneven and not guaranteed.

In practical terms, these dynamics suggest a careful, two-tier decision framework. If choosing Ridge View Manor, plan for rigorous oversight: set up clear expectations for timely responses, insist on a dedicated nurse manager, request daily care logs, and conduct unannounced visits to verify conditions across shifts. Prospective residents should push for transparent communication about meals, Laundry handling, and bathroom assistance, and demand prompt action on any safety or cleanliness concerns. Simultaneously, use informed comparisons to named alternatives - such as facilities with consistently positive rehab outcomes and better-reported environmental standards - to determine whether Ridge View Manor can meet the non-negotiables of safe, dignified long-term care.

This area of Buffalo, New York, offers a convenient and diverse array of amenities for seniors considering living here. With multiple pharmacies within close proximity, accessing necessary medications and health supplies is easily manageable. Additionally, there are several cafes nearby for enjoyable outings and socializing with friends. The presence of hospitals and physicians in the vicinity ensures that medical needs can be promptly addressed. The variety of restaurants provides options for dining out or enjoying meals at home. Nearby parks offer opportunities for recreation and relaxation in natural settings. With theaters and transportation options available as well, this neighborhood provides a well-rounded environment for seniors looking to settle in a vibrant community with access to necessary services and entertainment venues.

Pharmacies

• Walgreens (0.4 miles)
• Rite Aid (0.6 miles)
• Rite Aid (0.9 miles)
• Wegmans (1.3 miles)
• Rite Aid (1.3 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.6 miles)

Cafes

• Tim Hortons (0.5 miles)
• Wegmans Food Markets (1.3 miles)
• Tim Hortons (2.8 miles)
• Starbucks (3 miles)
• Starbucks (3.9 miles)
• Tim Hortons (5.4 miles)
• Tim Hortons (5.6 miles)

Hospitals

• Mercy Hospital Operating Room (1 miles)
• Roswell Park Cancer Institute (5.3 miles)
• John R Oishei Children's Hospital (5.5 miles)
• Erie County Medical Center (6.5 miles)

Places of Worship

• Queen of Angels (1.6 miles)
• Queen of Heaven Church Rectory Office (3.2 miles)
• Saint John Gualbert Catholic Church & Diocesan Shrine (5.4 miles)

Restaurants

• Apollo Family Restaurant (1.9 miles)
• Ilio DiPaolo's Restaurant & Banquet Facility (2.7 miles)
• McDonald's (2.8 miles)
• Charlie's Boat Yard (3 miles)
• Rusty Nickel Brewing Company (3.4 miles)
• Duff's Famous Wings (3.6 miles)
• Swan Street Diner (3.6 miles)

Physicians

• Western New York Ear Nose and Throat (2.1 miles)
• OB GYN Associates of WNY (3.6 miles)
• DENT Neurological Center (3.7 miles)
• Dr Kathleen K Budzinski, MD (4.7 miles)
• Orchard Park Pediatrics (4.7 miles)
• Buffalo Medical Group PC (5 miles)
• The Evergreen Exchange (5.3 miles)

Parks

• Centennial Park (2.7 miles)
• Woodlawn Beach State Park (3.1 miles)
• Volunteer Firemans Park (4 miles)
• Wilkeson Pointe (4.4 miles)
• Delaware Park Marcy Casino (5 miles)
• Green Lake Park (5.9 miles)

Theaters

• Quaker Crossing STM 18 (3.1 miles)
• Regal Walden Galleria 4Dx & RPX (6.2 miles)

Transportation

• Amtrak - Buffalo, NY Depew Station (BUF) (6.7 miles)