Mercy Hospital Skilled Nursing Facility in Lackawanna, NY
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55 Melroy Avenue, Lackawanna, NY 14218
For more information about senior living options: (844) 490-3973
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The staff at OLV were amazing to the mother in her last days, warm, responsive, and treating the family as part of the care team. The smaller floor-by-floor setting created a welcoming, home-like atmosphere for residents. The facility offers activities that residents love, and the staff are absolutely amazing. Mercy Nursing Home at OLV has excellent staff and facilities, with spacious private rooms, attentive care, and amenities like hairdressers and nail services, plus rehab and family-style dining. The caregivers formed close, family-like bonds with residents, providing compassionate and dedicated care. Families felt supported and grateful for the professional caregivers who provided peaceful, dignified transitions. The facility is top-notch, well-maintained, clean, and staffed by outstanding professionals who deliver wonderful care.
The partner's mother was extremely unhappy at Amber Leigh in Williamsville. Her physical and mental faculties deteriorated rapidly at Amber Leigh. One reviewer described the place as an awful prison for the elderly. The reviewer noted that the facility needed more beds to accommodate more residents.Mercy Hospital Skilled Nursing Facility in Lackawanna is best suited for families seeking a hospital-linked, hands-on care environment where the staff delivers consistently compassionate, interpersonal care and a strong sense of community. The program works well for seniors who value daily human connections, hands-on rehab, and a schedule built around activities and family-style dining. Those who have experienced or anticipate end-of-life care or transitions from hospital to long-term care will find a culture that treats residents and families like extended members of a cared-for network, with nurses, aides, and therapists who are responsive and emotionally engaged.
Those who should consider alternatives include families prioritizing a newer, ultra-modern setting with pervasive private rooms across the entire building, or locations with a higher bed capacity to accommodate waiting lists or residents needing rapid admission. Several reviews note the building is older, even while well maintained, and one mentions the need for more beds. For families wanting a stricter, quieter environment or a facility with fewer shared spaces, exploring options elsewhere may be wise. Additionally, for residents with complex memory care needs or those requiring highly specialized clinical oversight, a broader search may better align with specific care requirements.
The strongest pros are transformative for the overall experience: a highly skilled, caring staff; a warmth that makes families feel seen and supported; and a rehab-focused program that is complemented by practical amenities. Rooms can be spacious with private options, and the facility supports a home-like dining experience with on-floor kitchens and family-style seating. The rehab center is paired with attentive nursing care and accessible beauty services, all contributing to a sense of normalcy and dignity. When staff notice concerns or questions, they respond promptly, creating a dependable safety net for residents and their families. These advantages help offset the realities of an older building and occasional residential layout quirks.
Yet, the cons are tangible enough to influence a decision. The building's age means some spaces reflect older architecture and a mix of room configurations, including instances of shared bathrooms, which will matter to residents for whom privacy is essential. Capacity constraints - needing more beds - may affect admission timing and the ability to accommodate emergencies or rapid changes in health status. While many residents thrive thanks to the devoted team, there are reports of mixed experiences, including one highly unfavorable view, underscoring the reality that satisfaction can hinge on individual staff interactions, specific unit assignments, and personal expectations about pace, privacy, and social activity. The variability in experiences reinforces the need for a direct tour, conversations with the charge nurse, and time spent in common areas.
From a practical decision standpoint, prospective families should use the tour to verify current room configurations, private vs. shared options, and the exact scope of rehabilitation services. Inquire about staff-to-resident ratios, the availability of private rooms across different floors, and how meals and activities are structured for wheelchair users or residents with limited mobility. Ask about the PACE option or other in-home supports, as some families have successfully extended a loved one's life and quality at home with coordinated care before transitioning to SNF services. It is crucial to review the care planning process, family involvement practices, and how concerns are escalated to leadership - these elements often distinguish a good fit from a merely adequate one.
In the end, Mercy Hospital Skilled Nursing Facility offers a compelling combination of dedicated staff, meaningful activity programs, and a humane, family-centered approach that can significantly augment a resident's quality of life. It excels for families prioritizing warmth, hands-on care, and structured, rehab-oriented routines within a hospital-affiliated setting. For those whose priorities include maximum privacy, the newest facilities, or broader bed capacity, alternatives should be explored with equal focus. A candid tour, direct conversations with frontline caregivers, and a clear sense of the home culture will determine whether this community aligns with the resident's needs and family expectations.
84 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Buffalo Niagara International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Mercy Hospital Skilled Nursing Facility in Lackawanna, NY offers a comprehensive range of amenities and care services to ensure a comfortable and fulfilling living experience for its residents. The facility boasts a beauty salon, allowing residents to maintain their personal grooming needs without leaving the premises. They also have access to cable or satellite TV for entertainment purposes.
Transportation is made convenient with community-operated transportation services and transportation arrangements for non-medical purposes and doctor's appointments. Residents can make use of the computer center to stay connected with friends and family or indulge in hobbies online. The fully furnished rooms offer a cozy living space, complete with private bathrooms and kitchenettes.
The dining room provides restaurant-style meals, accommodating special dietary restrictions as needed. Housekeeping services are provided to maintain cleanliness within the facility. Additionally, move-in coordination is offered to ease the transition for new residents.
To promote overall well-being, Mercy Hospital Skilled Nursing Facility features a fitness room and wellness center where residents can participate in exercise programs and mental wellness activities. The gaming room and small library cater to recreational interests.
The location of the facility offers easy access to various amenities in the surrounding area. Nearby are five cafes, five parks, fifteen pharmacies, five physicians' offices, twenty restaurants, two places of worship, one theater, and one hospital.
Care services at Mercy Hospital Skilled Nursing Facility include 24-hour call systems and supervision for safety and security. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications promptly as prescribed by their doctors.
Furthermore, diabetes diets are available for those with specific dietary requirements. Meals are prepared and served by the facility's dedicated staff. A mental wellness program focuses on promoting emotional well-being among residents.
To keep residents engaged socially and intellectually, concierge services are available along with planned day trips organized by the facility. Resident-run activities allow individuals to actively participate in shaping their community. Additionally, scheduled daily activities ensure there is always something to do.
Overall, Mercy Hospital Skilled Nursing Facility offers a comfortable and caring environment for individuals seeking assisted living. With a wide range of amenities, care services, and convenient access to nearby establishments, residents can enjoy a fulfilling lifestyle while receiving the necessary support and assistance they need.
Mercy Hospital Skilled Nursing Facility is located at 55 Melroy Avenue, Lackawanna, NY 14218 in Erie County, New York
Mercy Hospital Skilled Nursing Facility on seniors.fyi includes 3 photos including images showing dining, interior, building, healthcare, nursing home, and more.
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