Dr Susan Smith Mckinney Nursing And Rehab Center in Brooklyn, NY
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594 Albany Avenue, Brooklyn, NY 11203
For more information about senior living options: (844) 490-3973
The rehabilitation team is wonderful. The place is wonderful, and the workers are great. The facility is great. The therapists are kind and patient, and they motivate patients without being overly forceful. McKinney is professionally managed, extremely clean, and the staff are warm and caring. The staff are friendly and professional, making patients feel at home. The facility consistently has doctors, NPs, RNs, and well-trained PCTs. The staff provided a five-star experience. The Kings County Hospital location is well run by the staff and administrators, with clear and precise IDs.
The EVS worker on the 4th floor harasses patients. The staff go through patients' belongings. Some of the nurse's aides are very unprofessional. The tall nurse's aide from Jamaica with glasses talks to patients with zero respect. The staff, including management, go through patient belongings. The nursing supervisor needs to be fired immediately. The director of the institution needs to be aware of what's going on. The facility has poor communication; patients must reach out to supervisors to get a reply. The majority of the staff are incompetent and lack compassion; routine checks are not performed, leaving patients in their own feces. Families cannot reach anyone by phone; calls are ignored or hung up; no one answers. The facility declined a patient without reason and appears prejudiced against Black patients. The facility is a nightmare; health declined due to lack of therapy services; patients are left unattended and call bells are removed. There was a Covid-19 outbreak and the facility did not protect patients or maintain transparency. The staff are lazy and unprofessional; the social work department has poor administrative skills.This community is best suited for seniors who arrive from an acute stay needing substantial rehabilitation and who will benefit from an actively engaged therapy team. When rehabilitation is the priority, the therapists are frequently described as patient, motivating, and effective at helping patients regain mobility. The facility can be clean and well-maintained on many shifts, with caregivers who know patients by name and focus on practical recovery steps. That said, the experience is not uniform, and families should expect variation in staffing, responsiveness, and day-to-day oversight.
Alternatives should be considered for families who demand consistently reliable communication, prompt responses, and a transparent, no-surprises care experience. A sizable portion of reviews highlights persistent difficulty in reaching staff, unanswered calls, and inconsistent updates to families - issues that can complicate decisions around post-acute care. There are also troubling reports of perceived disrespect or neglect from some staff members, as well as concerns about potential bias and unfair treatment. If dependable daily communication and unequivocal accountability are non-negotiable, exploring other facilities is prudent.
The strongest pro - the rehabilitation team - often delivers meaningful outcomes that justify the stay for patients who engage fully with therapy. Positive narratives emphasize therapists who introduce themselves, build rapport, and push patients toward progress without being harsh. Cleanliness and professional demeanor in many care interactions further support recovery and reduce environmental stress during rehab. Yet these benefits do not fully compensate for the most troubling cons: inconsistent responsiveness, reported hostile or dismissive behavior from some staff, and safety lapses that put basic needs at risk. When basic communication and trust are compromised, even excellent therapy can feel insufficient.
Additional concerns center on administrative and operational gaps. Families frequently describe difficulty obtaining timely information about a loved one, with admissions and referrals missing or delayed and phone lines that feel perpetually busy or unanswered. Reports of patients left unattended for periods, or call bells not being available, amplify fears about daily safety. Allegations of discriminatory attitudes or unfair denial of admission also surface in several accounts. These factors threaten the overall reliability of care and make post-acute planning more uncertain, even when therapy services show promise.
Environment and practical decision-making require careful scrutiny. Some reviewers praise the facility's cleanliness, professional staff, and the presence of medical leadership, while others call the aging infrastructure and rooms outdated. For families weighing placement, concrete steps matter: request a tour of the rehab gym and therapy spaces, inquire about staffing ratios across all shifts, verify therapy hours, and obtain a direct family liaison for timely updates. Clarify discharge planning and ensure a documented, realistic timeline with agreed-upon milestones and responsibilities. Insurance and billing processes should be reviewed early to avoid hidden obstacles during transition.
Bottom-line: the center can be a solid fit for rehab-driven stays when therapy teams are engaged and daily operations run smoothly. However, the risk of inconsistent communication, safety concerns, and allegations of neglect cannot be ignored. If prioritizing reliable oversight, transparency, and respectful daily care, it may be wise to compare additional options. If this community is chosen, implement a structured oversight plan: designate a family point of contact, demand regular progress updates, and document concerns promptly to safeguard a loved one's recovery and dignity.
320 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
John F Kennedy International (9 miles away) LaGuardia (9 miles away) Newark International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Dr Susan Smith McKinney Nursing and Rehab Center is a top-notch assisted living community located in Brooklyn, NY. Our facility offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
In terms of amenities, we provide a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. Our community also operates transportation services for easy access to nearby attractions and appointments. For those who enjoy staying connected online, we have a computer center and Wi-Fi/high-speed internet available.
Meals are an important aspect of daily life, which is why our dining room offers restaurant-style dining with special dietary restrictions catered to. Additionally, our kitchenette allows residents to prepare their own meals if desired. Housekeeping services keep the living spaces clean and tidy, while private bathrooms provide convenience and privacy.
To encourage an active lifestyle, we have a fitness room and a wellness center where residents can engage in various exercise programs. Our gaming room provides opportunities for social interaction and fun activities. Outdoor space includes a garden for relaxation or outdoor gatherings. For those who prefer quiet moments, our small library offers a peaceful retreat.
Care services are essential in an assisted living community, which is why our staff provides 24-hour call system for emergencies and supervision throughout the day. Our team is trained to assist with activities of daily living such as bathing and dressing, as well as transfers when needed. Medication management ensures that residents receive their prescribed medications on time.
We understand the importance of mental wellness, which is why we offer a mental wellness program aimed at promoting emotional well-being among our residents. Transportation arrangements are available for non-medical purposes as well as doctor's appointments.
There are plenty of nearby amenities that contribute to the convenience of our location: 3 cafes, 14 parks, 38 pharmacies, 1 physician office, 6 restaurants, 20 transportation options including public transportation, 2 theaters, and 4 hospitals.
At the Dr Susan Smith McKinney Nursing and Rehab Center, we strive to create a warm and nurturing environment where residents can thrive and enjoy their golden years.
Dr Susan Smith Mckinney Nursing And Rehab Center is located at 594 Albany Avenue, Brooklyn, NY 11203 in Kings County, New York
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