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Dr Susan Smith McKinney Nursing & Rehab Ctr in Brooklyn, NY

Dr Susan Smith McKinney Nursing & Rehab Ctr is a nursing home community in Brooklyn, NY.

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Dr Susan Smith McKinney Nursing & Rehab Ctr in Brooklyn, NY

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Dr Susan Smith McKinney Nursing & Rehab Ctr

594 Albany Ave, Brooklyn, NY 11203

To contact a resident: (718) 221-4600

For more information about senior living options: (866) 208-4318

2.7 from 38 reviews
5 stars
11
4 stars
6
3 stars
1
2 stars
2
1 stars
18

Overall Review of Dr Susan Smith McKinney Nursing & Rehab Ctr

common 10 reviews mention this

Staff feel caring and professional

Residents and families describe staff as caring and professional.

Multiple reviews highlight staff who are warm, respectful, and professional during day-to-day care and rehab. Some residents’ families specifically mention the team taking time to know their loved one and managing conditions like Alzheimer’s without constant sedation. A few reviews are more critical, but the more positive accounts consistently describe a supportive experience.

caveat 6 reviews mention this

Communication is a frequent complaint

Families report difficulty getting answers by phone.

Several reviews complain that calls and messages are not answered, or that supervisors are hard to reach. Families describe repeated attempts to get updates, with inconsistent information and no callback. A couple of reviews also frame this as worsening the stress of having a loved one there.

common 8 reviews mention this

Cleanliness gets strong mentions

Many reviewers say the facility is very clean.

A number of reviews praise cleanliness at visits, including comments about no unpleasant odors. Others mention cleanliness problems in specific situations, including concerns about what is done with belongings and the need to clean equipment. Overall, reviews suggest cleanliness can be a strong point for many families, but it isn’t consistently described the same way by everyone.

common 5 reviews mention this

Rehab helps some patients

Therapists are credited with meaningful recovery progress.

Some residents and families describe therapy as thoughtful and effective, including being supported soon after arriving and making progress toward walking and other goals. Other reviews are critical, describing missed treatment or limited therapy service that contributed to setbacks. Taken together, reviews suggest outcomes depend heavily on the care delivered in each case.

caveat 7 reviews mention this

Safety and neglect concerns surface

Some families report serious safety and neglect concerns.

Several negative reviews describe inadequate patient care, including neglectful monitoring and unsafe conditions. A few reviews mention removing call bells, leaving patients without help for long stretches, and retaliatory treatment when families raise concerns. There are also complaints tied to infection control during a COVID period and ongoing cleaning practices.

caveat 2 reviews mention this

Food quality is mixed

Food reviews are inconsistent across residents.

One reviewer says meals are served hot and that they are satisfied with dining. Another review describes food as bad consistently and says their loved one does not want to eat. These two accounts point to a dining experience that can vary by individual situation.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Transportation

  • John F Kennedy International (9 miles away) John F Kennedy International (9 miles away)
  • LaGuardia (9 miles away) LaGuardia (9 miles away)
  • Newark International (12 miles away) Newark International (12 miles away)

Nearby Places of Interest

This part of Brooklyn, New York, offers a convenient location with easy access to several hospitals and pharmacies within a short distance. The area is also well-connected with multiple subway stations nearby, providing reliable transportation options. For leisure and recreation, there are several parks and theaters in the vicinity, offering opportunities for outdoor activities and entertainment. Additionally, there are various cafes and restaurants to enjoy dining experiences. In terms of healthcare services, there are reputable physicians and optical centers available for regular check-ups and medical needs. Overall, this neighborhood provides a mix of amenities that cater to a comfortable senior living experience.

Hospitals

  • Kings County Hospital Center (0.3 miles)
  • NewYork-Presbyterian Brooklyn Methodist Hospital (2.1 miles)
  • Maimonides Medical Center (3.3 miles)
  • NYU Langone Hospital Brooklyn (4.3 miles)

Pharmacies

  • Rite Aid (0.9 miles)
  • Rite Aid (1 miles)
  • Duane Reade (1.1 miles)
  • Walgreens (1.6 miles)
  • Rite Aid (1.7 miles)
  • Pathmark (1.7 miles)
  • Duane Reade (1.7 miles)

Transportation

  • MTA Subway - Prospect Park (1.2 miles)
  • MTA Subway - Franklin Avenue-Medgar Evers College (1.2 miles)
  • MTA Subway - Church Ave (1.3 miles)
  • MTA Subway - Grand Army Plaza (2 miles)
  • MTA Subway - 7th Ave (2.1 miles)
  • MTA - Broadway Junction Subway Station (2.3 miles)
  • LIRR - Atlantic Terminal (2.6 miles)

Parks

  • Herbert Von King Park (2.1 miles)
  • Fort Greene Park (2.9 miles)
  • Sunset Park (3.5 miles)
  • Brooklyn Bridge Park Pier 6 (3.9 miles)
  • Brooklyn Heights Promenade (4 miles)
  • East River Park (4.1 miles)
  • Domino Park (4.1 miles)

Theaters

  • Alamo Drafthouse Downtown Brooklyn (3.1 miles)
  • Alamo Drafthouse Cinema Lower Manhattan (4.9 miles)

Cafes

  • East One Coffee Roasters (3.3 miles)
  • Judy's (3.5 miles)
  • The West (3.7 miles)

Physicians

  • Costco Optical (3.6 miles)
  • Leading Lasik Center (5.3 miles)

Restaurants

  • Kimbap Lab (4.1 miles)
  • Brooklyn Crab (4.2 miles)
  • Pier 17 (4.5 miles)
  • Subway - 334 Grand St (4.8 miles)
  • L & B Spumoni Gardens (5 miles)
  • Katz's Deli (5 miles)

Frequently Asked Questions

Where is Dr Susan Smith McKinney Nursing & Rehab Ctr?

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