For more information about senior living options: (866) 208-4318
2.7 from 38 reviews
5 stars
11
4 stars
6
3 stars
1
2 stars
2
1 stars
18
Overall Review of Dr Susan Smith McKinney Nursing & Rehab Ctr
common10 reviews mention this
Staff feel caring and professional
Residents and families describe staff as caring and professional.
Multiple reviews highlight staff who are warm, respectful, and professional during day-to-day care and rehab. Some residents’ families specifically mention the team taking time to know their loved one and managing conditions like Alzheimer’s without constant sedation. A few reviews are more critical, but the more positive accounts consistently describe a supportive experience.
caveat6 reviews mention this
Communication is a frequent complaint
Families report difficulty getting answers by phone.
Several reviews complain that calls and messages are not answered, or that supervisors are hard to reach. Families describe repeated attempts to get updates, with inconsistent information and no callback. A couple of reviews also frame this as worsening the stress of having a loved one there.
common8 reviews mention this
Cleanliness gets strong mentions
Many reviewers say the facility is very clean.
A number of reviews praise cleanliness at visits, including comments about no unpleasant odors. Others mention cleanliness problems in specific situations, including concerns about what is done with belongings and the need to clean equipment. Overall, reviews suggest cleanliness can be a strong point for many families, but it isn’t consistently described the same way by everyone.
common5 reviews mention this
Rehab helps some patients
Therapists are credited with meaningful recovery progress.
Some residents and families describe therapy as thoughtful and effective, including being supported soon after arriving and making progress toward walking and other goals. Other reviews are critical, describing missed treatment or limited therapy service that contributed to setbacks. Taken together, reviews suggest outcomes depend heavily on the care delivered in each case.
caveat7 reviews mention this
Safety and neglect concerns surface
Some families report serious safety and neglect concerns.
Several negative reviews describe inadequate patient care, including neglectful monitoring and unsafe conditions. A few reviews mention removing call bells, leaving patients without help for long stretches, and retaliatory treatment when families raise concerns. There are also complaints tied to infection control during a COVID period and ongoing cleaning practices.
caveat2 reviews mention this
Food quality is mixed
Food reviews are inconsistent across residents.
One reviewer says meals are served hot and that they are satisfied with dining. Another review describes food as bad consistently and says their loved one does not want to eat. These two accounts point to a dining experience that can vary by individual situation.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Skilled Nursing Facility
Transportation
John F Kennedy International (9 miles away)
LaGuardia (9 miles away)
Newark International (12 miles away)
Nearby Places of Interest
This part of Brooklyn, New York, offers a convenient location with easy access to several hospitals and pharmacies within a short distance. The area is also well-connected with multiple subway stations nearby, providing reliable transportation options. For leisure and recreation, there are several parks and theaters in the vicinity, offering opportunities for outdoor activities and entertainment. Additionally, there are various cafes and restaurants to enjoy dining experiences. In terms of healthcare services, there are reputable physicians and optical centers available for regular check-ups and medical needs. Overall, this neighborhood provides a mix of amenities that cater to a comfortable senior living experience.
The article examines living wills and advance directives, highlighting their significance in expressing healthcare preferences for those unable to communicate due to illness or incapacity. It discusses their historical development, legal components, limitations, practical drafting advice, and the importance of clear communication among families and healthcare professionals regarding end-of-life decisions.
Hospice care focuses on providing comfort and support for individuals nearing the end of life, with Medicare Part A covering services like nursing care and counseling for patients with a terminal illness and a life expectancy of six months or less. While most hospice services are low-cost for eligible patients, families should be aware that certain expenses, such as room and board, may not be covered.
Caregiver burnout is a common issue resulting from the intense physical, emotional, and mental demands of caregiving, leading to symptoms like fatigue and social withdrawal. To prevent burnout, caregivers should recognize early warning signs and implement self-care strategies, seek support, and prioritize their own well-being alongside that of those they care for.
Dr Susan Smith McKinney Nursing & Rehab Ctr photos
×
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.
Skilled Nursing Facility
John F Kennedy International (9 miles away)
Extensive amenities plus 24/7 supervision and care.
A Detailed Exploration of Living Wills and Advance Directives
Comprehensive Guide to Medicare Coverage for Hospice Care
Caring for Those Who Care: Recognizing, Understanding, and Overcoming Caregiver Burnout