Marcus Garvey Nursing Home Inc

Pros

• They praised Sirlina's professionalism and understanding.
• They had a good experience with all staff, especially the social worker Sirlina.
• The facility is clean and the staff are friendly and interactive with patients.
• The staff are very professional and the facility is kept clean and neat.
• They were well taken care of and would recommend the center to others.
• The wound care staff are excellent and performed a miracle.
• The rehabilitation team are exceptional, patient, and genuinely interested in residents' well-being.
• The entertainment at Crown Heights is unmatched.

Cons

• The reviewer gave Crown Heights no stars.
• The reviewer states that the mom fell.
• The reviewer alleges the staff ignored the call light and did not respond to the mother's cries for help.
• The reviewer says someone found the mother on the floor and urged that the place be closed down or taken over by better staff.
• The reviewer notes dirty rooms, soiled linen on the floor, and a urine smell with flies.
• The reviewer reports that the mother developed pneumonia while at the facility.
• The reviewer mentions staff were not at the nursing station upon arrival.

Review

Crown Heights Center for Nursing and Rehabilitation has a chorus of largely positive, by-the-book testimonies from families and residents who describe a facility that feels warm, professional, and genuinely caring. Across many reviews, loved ones express relief at finding a place where their relatives are treated with respect, kindness, and a level of attentiveness that brings real peace of mind during what can be a stressful transition. The overarching sense is that this is a place where staff members strive not only to meet medical needs but to support the emotional and social well-being of residents as well.

A recurring thread centers on the staff, especially the social workers. Several reviews single out a social worker named Sirlina (often spelled in various ways by the writers) as an exceptional, reassuring presence from the first contact through ongoing care. Families describe her as an "absolute gem" who pointed them in the right direction and provided steady reassurance, never merely selling a dream but delivering with commitment, passion, and heart. This same sense of dedicated, personable care is attributed to other team members as well - the nurses, aides, and housekeeping staff who are repeatedly praised for their professionalism, patience, and readiness to engage with residents and families alike. The sentiment is that the team treats residents with dignity and makes themselves approachable, turning what could be a daunting experience into something manageable and hopeful.

Cleanliness and an inviting environment are highlighted as a strong foundation for positive experiences. Several reviews note that the facility is clean and neat, with staff who interact with residents in a friendly, proactive way. Families remark on how easy it is to approach staff with questions or concerns, and on the sense that the environment itself supports comfort and well-being. The combination of tidy spaces and responsive, respectful care seems to reinforce confidence that loved ones are in capable hands.

Rehabilitation and wellness programs emerge as a standout feature for many families. Reviewers repeatedly point to effective rehab services, wound care, and the dedication of the rehabilitation team. There are specific shout-outs to individual therapists and wound care staff who helped residents recover and regain function, sometimes describing outcomes that felt transformative. Beyond the clinical work, there are notes of a lively, engaging daily routine - games, music, trivia, and other activities - that help residents stay connected and engaged. The entertainment and activity crews, including staff like Allison, are praised for their warmth and for helping residents stay mentally and socially active, which many families see as crucial to overall recovery and mood.

Families also emphasize the breadth of holistic care, which goes beyond medical treatment to include personal grooming, haircuts, and other services that contribute to a sense of normalcy and dignity. The reviews celebrate the way staff members remember personal details, check in regularly, and create a sense of community where residents feel seen and valued. This emphasis on the "whole person" approach resonates in testimonies that speak of restoration, hope, and gratitude - even in the face of challenging health journeys.

Gratitude to leadership and a willingness to engage with the facility as part of a broader community shine through many testimonies. Families express appreciation for administrators who are on top of things and for staff who go the extra mile, whether by accompanying a loved one to therapy, coordinating housing assistance, or simply staying cheerful and encouraging. Several reviews convey a sense of partnership between families and staff, with residents and their relatives feeling empowered to participate in care decisions and to volunteer their time when possible. The tone across these pieces is one of heartfelt thanks and a belief that Crown Heights can be a meaningful, life-affirming environment for aging or recovering loved ones.

However, the picture is not uniformly rosy. A notably negative review appears in the mix, giving "no stars" and recounting a troubling sequence of events that include a resident mother allegedly experiencing a fall, a perception that calls for help were not answered, and concerns about room cleanliness, soiled linens, and odors. The writer goes so far as to call for the facility to be closed or taken over by "good caring staff," sharing a timeline that includes an update about pneumonia suffered by the resident and ongoing worries about staffing and attention. The presence of this critique, dated 7/5/2025, serves as a stark counterpoint to the many positive experiences shared by others and underscores that quality - like any service - can vary, and that vigilance around patient safety, call-light responsiveness, and environmental cleanliness remains essential.

Taken together, the collection of reviews paints a nuanced portrait of Crown Heights Center for Nursing and Rehabilitation. For many families, it is a place where attentive, professional staff - particularly social workers like Sirlina - create a supportive, respectful atmosphere. The facility's cleanliness, robust rehabilitation programs, and engaging activities contribute to positive outcomes and peace of mind for loved ones. Yet the negative account reminds readers that there are real and serious concerns that can arise, emphasizing the importance of ongoing oversight, open communication, and continuous improvements in patient safety and care quality. For families considering this center, the message is clear: the people and programs here can be deeply meaningful and effective, but it remains vital to visit, ask questions, and closely observe the specific experience your loved one may have.

This part of Brooklyn, New York, offers a convenient and vibrant environment for senior living. With several pharmacies located within a short distance, access to medication and healthcare is readily available. The proximity to multiple transportation options, including subway stations and the Long Island Railroad, makes it easy to travel around the city for appointments or leisure activities. Nearby parks like Herbert Von King Park and Fort Greene Park provide opportunities for outdoor recreation and relaxation. In addition, there are reputable hospitals such as Kings County Hospital Center and NewYork-Presbyterian Brooklyn Methodist Hospital nearby for medical care. For entertainment, there are theaters like Alamo Drafthouse Downtown Brooklyn and various cafes and restaurants offering diverse dining options. Overall, this neighborhood in Brooklyn provides a well-rounded community with amenities catered towards seniors looking for a comfortable and engaging lifestyle.

Pharmacies

• Walgreens (0.5 miles)
• Rite Aid (0.9 miles)
• Rite Aid (1.3 miles)
• Prospect Drugs (1.4 miles)
• Duane Reade (1.4 miles)
• Duane Reade (1.5 miles)
• Duane Reade (1.5 miles)

Transportation

• MTA Subway - Franklin Avenue-Medgar Evers College (0.7 miles)
• MTA Subway - Prospect Park (1.3 miles)
• MTA Subway - Grand Army Plaza (1.3 miles)
• MTA Subway - 7th Ave (1.4 miles)
• LIRR - Atlantic Terminal (1.8 miles)
• MTA Subway - Church Ave (1.9 miles)
• MTA - Dekalb Avenue Subway Station (2.1 miles)

Parks

• Herbert Von King Park (1 miles)
• Fort Greene Park (1.9 miles)
• Domino Park (3 miles)
• East River Park (3 miles)
• Brooklyn Bridge Park Pier 6 (3.1 miles)
• Brooklyn Heights Promenade (3.1 miles)
• McCarren Park (3.1 miles)

Hospitals

• Kings County Hospital Center (1.3 miles)
• NewYork-Presbyterian Brooklyn Methodist Hospital (1.8 miles)
• Maimonides Medical Center (3.7 miles)
• NYU Langone Hospital Brooklyn (4.4 miles)

Theaters

• Alamo Drafthouse Downtown Brooklyn (2.3 miles)
• Alamo Drafthouse Cinema Lower Manhattan (4 miles)

Cafes

• The West (2.6 miles)
• East One Coffee Roasters (2.7 miles)
• Judy's (3.5 miles)

Restaurants

• Kimbap Lab (3 miles)
• Pier 17 (3.6 miles)
• Brooklyn Crab (3.7 miles)
• Subway - 334 Grand St (3.7 miles)
• Katz's Deli (3.9 miles)

Physicians

• Costco Optical (3.6 miles)