The Plaza Rehab And Nursing Center in Bronx, NY
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100 West Kingsbridge Road, Bronx, NY 10468
For more information about senior living options: (844) 490-3973
The staff are welcoming, professional, and courteous. The facility is clean, well-maintained, and nicely laid out. Residents receive compassionate, dignified care from CNAs and nurses. Families report peace of mind knowing their loved ones are well cared for. The atmosphere is warm and feels like a family environment. Front desk and administrative staff are friendly, helpful, and attentive. The Plaza is highly recommended for quality care and strong staff performance. The facility offers emotional and spiritual care for residents. Care teams go above and beyond to support residents and their families.
The facility had a severe roach infestation and this was unacceptable. The reviewer believed the fifth floor housed Medicaid patients and felt they were not treated properly. The place was not in good condition. Communication with the Plaza Rehab and Nursing Center was atrocious. There was insufficient staffing, with one CNA for an entire floor and limited nurse/doctor access. Residents were left in bed all day and therapies were rushed. The front desk staff were often moody and unhelpful, and the desk could be unmanned. The facility appeared to prioritize billing over actual care. The place smelled like urine and the overall conditions were not up to par. Some reviewers warned others not to place a loved one there and said they would not recommend it.The Plaza Rehab and Nursing Center in the Bronx is best suited for families seeking a warm, person-centered environment where caregivers genuinely treat residents with dignity and kindness. The community earns its strongest endorsements from families who value a home-like atmosphere, consistent compassion from front-line staff, and a rehab and nursing culture that feels attentive and engaging. Reviews repeatedly highlight caring CNAs, thoughtful nurses, and a staff that makes residents feel seen and respected. The presence of a dedicated activity director and a management tone that emphasizes safety, spirituality, and connection also signals a setting where daily life is anchored in relationships as much as in routines. For residents who thrive on personal attention, predictable daily rhythms, and a sense of belonging, Plaza often proves a very good fit.
That said, not every family should assume this is the right fit without careful scrutiny. Several accounts surface significant concerns around cleanliness and pest control, with roaches and odors cited on particular floors, and some rooms described as not well maintained. Communication gaps repeatedly appear in the reviews, including difficulties reaching staff, delays in returning calls, and mixed experiences coordinating medical updates or discharge planning. Questions about staffing levels and the ability of a single-floor team to oversee multiple residents also recur, along with feedback about menu options and the pace of therapies. For families who require highly reliable daily communication, rapid response times, and consistently well-staffed care on every shift, these reports suggest alternatives deserve close consideration.
The strongest advantages - genuine care, warmth, and a clean, well-kept environment - often offset the criticisms for families prioritizing relational care and a positive atmosphere. Many residents and families praise specific caregivers by name for their patience, attentiveness, and respect, underscoring a culture where staff take pride in their work. The facility is frequently described as clean, modern, and welcoming, with a calm, organized feel that helps residents settle in. Positive testimonials emphasize not only medical oversight but the emotional and practical support that makes daily living feel manageable and meaningful. When care is delivered with empathy and residents are treated like family, the tangible benefits of a strong care culture can outweigh occasional hiccups, especially in a setting that offers robust rehab planning and ongoing engagement.
From a practical standpoint, Plaza appears capable of delivering solid rehab and medical care with a focus on comprehensive well-being. The quotes point to dedicated professionals across floors who coordinate care, provide clear explanations, and maintain open lines of communication with families when possible. The presence of a proactive activity program, opportunities for spiritual or emotional support, and a leadership ethos that prizes safety and compassion contribute to a resilient care model. Yet the same reviews that celebrate these strengths also flag operational gaps - moments when medication timing, response times, or therapy scheduling did not meet expectations. Families should weigh the overall warmth and competence against those process-oriented concerns to determine if the balance fits their loved one's needs.
Prospective families should approach a tour with a concrete checklist. Probe floor-by-floor staffing: what are the typical nurse and aide ratios per shift, and how is coverage handled on weekends? Observe whether call bells and messages are answered promptly and whether families receive timely updates about medical changes or discharge planning. Evaluate the dining and activity spaces in person, and ask for recent resident experiences regarding meals and social engagement. Inquire about maintenance and housekeeping routines to assess cleanliness on the units most likely to house the loved one, and seek candid feedback from current families about any recurring issues with communication, escalation of concerns, or responsiveness of leadership. These questions will illuminate whether Plaza's celebrated culture can reliably translate into day-to-day consistency.
In the end, The Plaza Rehab and Nursing Center stands as a compelling option for families who want a nurturing, respectful environment with strong staff engagement and a clearly patient-centered vibe. It is a facility where many residents recover and thrive under attentive care, and where families report a comforting sense of community and trust in the caregiving team. For those who cannot tolerate persistent communication gaps, understaffing on key shifts, or recurrent cleanliness concerns, however, it is prudent to explore alternatives. Bronzed by praise but tempered by caution, Plaza is best approached as a strong contender for rehab and long-term care when the family is comfortable engaging with the staff to secure steady, proactive communication and a consistently clean, well-run operation.
816 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (6 miles away) John F Kennedy International (17 miles away) Westchester Cty (17 miles away) Newark International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Plaza Rehab And Nursing Center in Bronx, NY offers a comprehensive range of amenities and care services for its residents. The community features a beauty salon to cater to the grooming needs of its residents, along with cable or satellite TV for entertainment purposes. Community-operated transportation is available to ensure that residents can easily access various destinations. A computer center is provided for those who wish to stay connected digitally.
For dining, residents can enjoy their meals in a spacious dining room that offers restaurant-style dining. Special dietary restrictions are accommodated, providing personalized meal options. Housekeeping services are also available to keep the living spaces clean and comfortable.
Residents have access to several recreational facilities within the community. A fitness room is provided for those who want to engage in physical activities. The gaming room offers opportunities for entertainment and socialization. Additionally, there is a small library where residents can relax and read.
Outdoor space and gardens provide a peaceful environment for residents to enjoy nature and fresh air. Wi-Fi/high-speed internet connectivity ensures that residents can stay connected online.
Care services at The Plaza Rehab And Nursing Center include 24-hour call system and supervision for increased safety and security. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration of medications.
The community offers support for residents with special dietary needs such as diabetes diet and special dietary restrictions.
Transportation arrangements are made both for non-medical purposes as well as transportation to doctors' appointments.
A wellness center is available on-site where residents can participate in mental wellness programs designed to enhance their overall well-being.
In terms of nearby amenities, there are parks, pharmacies, restaurants, places of worship, theaters, hospitals, and transportation options conveniently located near the community.
Overall, The Plaza Rehab And Nursing Center provides a comfortable living environment with various amenities and care services tailored to meet the needs of its assisted living residents.
The Plaza Rehab And Nursing Center is located at 100 West Kingsbridge Road, Bronx, NY 10468 in Bronx County, New York
The Plaza Rehab And Nursing Center on seniors.fyi includes 12 photos including images showing interior, lighting, building, office, dining, artwork, windows, architecture, and more.
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