The Plaza Rehab And Nursing Center in Bronx, NY
SaveInterior
Decor
Building
Architecture
Windows
Dining
Landscaping
Lighting
Artwork
Seating Area
Office
Reception
Information last verified:
100 West Kingsbridge Road, Bronx, NY 10468
For more information about senior living options: (844) 490-3973
The staff and front desk provided excellent customer service. The facility is pleasant, clean, and staffed with nice people. The staff are kind, patient, courteous, and caring, and they respond quickly to assist those in distress. The staff were very friendly and professional. Everything was very clean. The plaza staff are welcoming, helpful, and eager to answer questions. The facility has a lovely atmosphere and environment. The staff are professional, courteous, and genuinely care about patients. The care at The Plaza is outstanding and staff treat residents with dignity and respect. CNA Jackie demonstrated extraordinary compassion, attentiveness, and professionalism. The care team brings comfort and peace to families. Front desk staff are friendly and supportive; guests are greeted with a smile. The plaza is a gem; the environment is beautiful and staff feel like family. The staff provide excellent care and keep families informed. The Plaza is the best facility in town; the care and staff are highly praised.
They witnessed inhumane treatment of an elderly patient who fell from bed and was roughly scolded by a nurse. They described the facility as awful and criticized how staff treated residents and the overall cleanliness. They stated it was a very bad place where staff seemed to care more about money than patient well-being. They called it a nightmare due to limited nurse/doctor services and minimal rehabilitation. They warned others not to place a loved one there, citing absent staff, no communication, and therapy that was rushed. They complained that it smelled like urine and that some CNAs were extremely rude. They alleged that management prioritized billing over care and that communication with the administration was atrocious.The Plaza Rehab and Nursing Center in the Bronx is best suited for families seeking a warm, caregiver-driven environment where residents are treated with genuine kindness and residents’ daily routines feel personal. This community shines for long-term residents who value a home-like atmosphere, attentive bedside care, and a rehab program that emphasizes touchpoints with staff who treat loved ones like family. It is not the right fit for those prioritizing a flawless, uniformly high-level operation across every floor, or for families who require razor-sharp consistency in medical oversight and administration.
On the plus side, the facility consistently earns praise for its people and its environment. Reviews repeatedly highlight friendly, patient, and conscientious staff who respond quickly, listen to concerns, and offer practical solutions. The building itself is repeatedly described as clean, well-lit, and modern, with a welcoming lobby and pleasant communal spaces. Families speak of CNA teams and nurses who go above and beyond, including standout performers on specific floors who deliver exceptionally compassionate care. The rehabilitation side also gets strong marks from residents and families who appreciate structured routines, attentive therapists, and a program that keeps people engaged. A sense of “being cared for” permeates many accounts, with residents feeling valued and in many cases experiencing meaningful improvements or comfort in their final months.
Yet the picture is far from one-sided. The strongest cons revolve around staffing realities and administrative communication, often tied to floor-level variability. Several reviewers report serious gaps in responsiveness and coordination, including delays in medications, unclear care plans, and fragmented outreach to families. The most troubling anecdotes describe a sense that billing or administrative bottlenecks overshadow direct patient care, with limited nurse coverage on crowded floors and rushed or inconsistent therapies. Complaints about the front desk and general responsiveness point to a pattern where urgent questions or updates require repeated calls, sometimes with no timely return call. In one stark set of reviews, residents encountered infestations and subpar sanitation experiences on a particular floor, sharply contrasting with the otherwise favorable impressions elsewhere in the building. Taken together, these are not isolated grievances; they signal real risk depending on where a loved one is placed and who is overseeing their day-to-day care.
Those weighing the pros against the cons will find that the care quality on good days can be outstanding, which makes Plaza a powerful option for many families. Pros offset cons when front-line caregivers are engaged, the care team communicates well with families, and the rehab plan is clear and well-executed. The facility gains when praise is directed at specific staff members who embody professionalism and compassion, as well as at leaders who foster a culture of respect, safety, and patient advocacy. On balance, Plaza appears to deliver exceptional bedside care in the right hands, with a capacity to help residents regain function and enjoy meaningful time with loved ones. However, the weight of the negative experiences cannot be dismissed; a family must be prepared to monitor care closely, press for timely updates, and intervene when floor-level management becomes inconsistent or overwhelmed.
For families evaluating Plaza, practical due diligence matters. Schedule visits to observe multiple floors, talk directly with residents and families on those floors, and request to meet with the floor nurse manager or unit supervisor to understand staffing ratios, daily schedules, and how medications are managed. Ask explicitly how care plans are communicated, how often families receive updates, and who the primary point of contact is for urgent questions. Inquire about the availability of support services that ease transitions, such as social workers who advocate on behalf of families, as several reviews celebrate. Consider asking for a trial period or a clearly defined care plan with milestones, especially if the loved one requires ongoing therapy, strict medication administration, or frequent physician oversight. Look for floor-level consistency: if potential placement lands on a floor with historically better outcomes, the overall experience will be notably more favorable.
In the end, Plaza Rehab and Nursing Center offers a compelling mix: a clean, well-maintained environment with a deeply caring staff and a robust rehab program, capable of delivering exceptional, person-centered care when the team is staffed and aligned. It is a practical choice for families who prize warmth, readability of care plans, and staff members who treat residents with real dignity. It is a red flag for those who demand relentless administrative efficiency, unwavering daily medical oversight, and uniformly impeccable conditions across every wing and floor. For families who can commit to vigilant communication, active involvement, and proactive follow-through, Plaza can be a place of genuine comfort and progress. For those who cannot tolerate ongoing uncertainty about day-to-day care, or who have experienced or heard persistent reports of neglect or mismanagement, exploring alternatives is a prudent and prudent-handed step before committing.
816 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (6 miles away) John F Kennedy International (17 miles away) Westchester Cty (17 miles away) Newark International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Plaza Rehab And Nursing Center in Bronx, NY offers a comprehensive range of amenities and care services for its residents. The community features a beauty salon to cater to the grooming needs of its residents, along with cable or satellite TV for entertainment purposes. Community-operated transportation is available to ensure that residents can easily access various destinations. A computer center is provided for those who wish to stay connected digitally.
For dining, residents can enjoy their meals in a spacious dining room that offers restaurant-style dining. Special dietary restrictions are accommodated, providing personalized meal options. Housekeeping services are also available to keep the living spaces clean and comfortable.
Residents have access to several recreational facilities within the community. A fitness room is provided for those who want to engage in physical activities. The gaming room offers opportunities for entertainment and socialization. Additionally, there is a small library where residents can relax and read.
Outdoor space and gardens provide a peaceful environment for residents to enjoy nature and fresh air. Wi-Fi/high-speed internet connectivity ensures that residents can stay connected online.
Care services at The Plaza Rehab And Nursing Center include 24-hour call system and supervision for increased safety and security. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration of medications.
The community offers support for residents with special dietary needs such as diabetes diet and special dietary restrictions.
Transportation arrangements are made both for non-medical purposes as well as transportation to doctors' appointments.
A wellness center is available on-site where residents can participate in mental wellness programs designed to enhance their overall well-being.
In terms of nearby amenities, there are parks, pharmacies, restaurants, places of worship, theaters, hospitals, and transportation options conveniently located near the community.
Overall, The Plaza Rehab And Nursing Center provides a comfortable living environment with various amenities and care services tailored to meet the needs of its assisted living residents.
The Plaza Rehab And Nursing Center is located at 100 West Kingsbridge Road, Bronx, NY 10468 in Bronx County, New York
The Plaza Rehab And Nursing Center on seniors.fyi includes 12 photos including images showing interior, lighting, office, building, minimalist, lounge, bedroom, dining, and more.
Jewish Home & Hospital
Bronx, NY
Some staff are kind and the facility is well-kept, with good family communication options (FaceTime).
The New Jewish Home
Bronx, NY
Professional staff and a modern, well-maintained facility with responsive management
Kittay Senior Apartments
Bronx, NY
Friendly, attentive staff and a vibrant community with on-site dining and diverse activities.
Fordham Nursing And Rehabilitation Center
Bronx, NY
Excellent family communication and empathetic social work, with an engaging activities program.
University Center For Rehabilitation And Nursing
Bronx, NY
24/7 supervision with restaurant-style dining.
University Nursing Home
Bronx, NY
Compassionate staff with strong rehabilitation support.
Atria Home Care-Bronx, NYC, & Queens
Riverdale, NY
Wide range of on-site amenities and activities (theater, salon, library) with well-maintained apartments and available memory care/rehab services.
Bainbridge Nursing & Rehabilitation Center
Bronx, NY
Positive rehab outcomes and engaging activities.
Wayne Center For Nursing & Rehabilitation
Bronx, NY
Clean, homey environment with attentive staff, good communication, and solid therapy plus on-site amenities.
Seniors and Modern Transportation: Exploring Uber, Lyft, and Other Ride-Hailing Options
Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.
Comprehensive Guide to Qualifying for Home Health Care Services
The guide outlines the eligibility criteria for home health care services, emphasizing clinical requirements, insurance options, and application processes. It distinguishes between Medicare's strict and Medicaid's flexible qualifications while addressing challenges families may face in securing necessary care at home.
Powerful Realities of Elder Abuse and the Most Effective Ways to Report It
Elder abuse affects many older adults worldwide and includes physical, emotional, neglectful, and financial harm, with about one in six individuals over 60 experiencing abuse annually. Prevention and intervention strategies focus on awareness, support for caregivers, and mandatory reporting, while recovery necessitates comprehensive support for both physical and emotional needs.
Interior
Decor
Building
Architecture
Windows
Dining
Landscaping
Lighting
Artwork
Seating Area
Office
Reception
