The Plaza Rehab And Nursing Center

Pros

• The layout of the facility is described as nice and well-kept, creating a pleasant environment for residents.
• The dining area is noted to be beautiful, contributing to a positive atmosphere for meals.
• There are observed activities taking place, indicating efforts to engage residents in social interactions.
• Some staff members are acknowledged for trying their best under overwhelming circumstances, demonstrating dedication to their roles.
• One reviewer found that the facility is conveniently located near public transportation, offering easy access to the outside world.
• The Jewish Home Lifecare received praise for its clean environment and organization during visits.

Review

The experience of families placing their loved ones in nursing facilities can often be fraught with challenges and emotional turmoil, and the reviews of The Plaza Rehabilitation and Nursing Center highlight these struggles poignantly. One reviewer recounts a heartbreaking narrative involving their mother, who was initially making progress after being placed there. Despite prior improvements in her condition, she deteriorated rapidly after being moved to a Covid floor. This decline seemed to coincide with poor circulation issues exacerbated by prolonged immobility in wheelchairs. Tragically, the family felt they were unable to communicate effectively with staff about their loved one's situation, leading them to question the quality of care provided.

Concerns about communication are echoed throughout multiple reviews, with many indicating severe shortcomings in staff availability and responsiveness. Family members describe difficulties reaching nurses or doctors when seeking updates on their loved ones' conditions. Calls often go unanswered for extended periods, leaving relatives feeling helpless and anxious. For instance, one reviewer describes how they struggled for days to get updates about essential medical concerns for their father and how a lack of timely communication could have resulted in serious health complications had they not intervened proactively.

The overall atmosphere described at The Plaza is less than reassuring for families considering this facility for rehabilitation or long-term care. Reports indicate that patients often remain bedridden throughout the day without adequate stimulation or activities tailored to their needs. While some reviewers mention the physical cleanliness and pleasing layout of the facility itself, this does little to compensate for the apparent deficiencies in personalized patient care and support services. Activities that might engage residents seem scarce or poorly communicated, causing frustration among visitors who hope for more interaction opportunities between patients and caregivers.

Another critical aspect mentioned is the staffing levels within The Plaza Rehabilitation and Nursing Center. Reviews suggest an overwhelming workload for individual nurses who are expected to manage numerous patients simultaneously—often leading to rushed care that fails to meet individual needs adequately. In one case cited by a family member, despite having limited interactions with staff due to understaffing issues, it was evident that caregivers were doing their best amidst overwhelming circumstances but simply lacked adequate resources to provide comprehensive care.

Family members also express deep frustration over what appears as poor administrative practices regarding patient transitions and medical requests. Cases were shared where loved ones seemed almost "held hostage" within the facility due to delays in paperwork processing necessary for transfers out of The Plaza—a distressing sentiment voiced by multiple reviewers seeking better solutions for their relatives’ well-being.

In stark contrast lies Jewish Home Lifecare—a facility noted in some reviews as having a more appealing environment despite being pricier than alternatives like The Plaza Rehabilitation Center. Reviewers praise its clean setting, beautiful dining areas, engaging outdoor spaces designed thoughtfully for resident enjoyment, as well as professional staff interactions during visits. However, even at Jewish Home Lifecare, there are caveats surrounding availability; prospective residents found themselves repeatedly informed about capacity limits or waiting lists that left them insecure about options moving forward.

Overall experiences shared through these reviews underline major concerns around nursing home operations—including staffing shortages; ineffective communication; inadequate resident engagement programs; safety protocols concerning infection control during times like COVID-19; and overall administrative accountability—which paints a complex picture of eldercare facilities needing improvement across various fronts while emphasizing the importance of thorough family research before deciding where loved ones receive care.

Hospitals

• Bronx VA Medical Center (0.2 miles)
• NewYork-Presbyterian Allen Hospital (0.7 miles)
• St Barnabas Hospital (1.2 miles)
• Russ Berrie Medical Science Pavilion (2.7 miles)
• Milstein Hospital Building (2.8 miles)
• Manhattan Psychiatric Center (5.7 miles)
• Holy Name Medical Center (5.7 miles)

Transportation

• MTA Subway - Fordham Rd (0.5 miles)
• MTA Fordham Metro-North Station (0.7 miles)
• MTA Subway - Inwood/207th St (0.9 miles)
• MTA Subway - Dyckman St (1.3 miles)
• MTA Subway - 190th St (1.7 miles)
• MTA Subway - 181st St (2.2 miles)
• Metro North - Riverdale Station (2.6 miles)

Parks

• Inwood Hill Park (1 miles)
• Riverdale Park (2 miles)
• J. Hood Wright Park (2.5 miles)
• Flat Rock Brook Nature Center (3.5 miles)
• St Nicholas Park (4 miles)
• Marcus Garvey Park (4.9 miles)
• Randall's Island Park (5.1 miles)

Pharmacies

• Rite Aid (1.2 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (4 miles)
• CVS Pharmacy (4.4 miles)
• Walgreens (4.5 miles)

Places of Worship

• The Riverdale Minyan (1.7 miles)

Physicians

• Morgan Stanley Children's Hospital (2.9 miles)
• Park Medical Group PA (5.4 miles)
• Cummings, Allegra Weill Cornell Medicine Obstetrics and Gynecology (7.1 miles)
• David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (7.4 miles)

Restaurants

• McDonald's (3.5 miles)
• Kura Revolving Sushi Bar (3.5 miles)
• Last Stop Bar & Grill (3.6 miles)
• The River Palm Terrace (3.9 miles)
• McDonald's (4.1 miles)
• Harlem Kebab Grill (4.8 miles)
• McDonald's (6 miles)

Theaters

• AMC Bay Plaza Cinema 13 (4 miles)
• AMC DINE-IN Shops At Riverside 9 (7.1 miles)

Cafes

• Kuppi Coffee Company (5.1 miles)
• Starbucks (5.8 miles)
• Bogota Press Cafe (7.2 miles)
• Cafe Zeppieri (7.2 miles)
• Starbucks (7.4 miles)
• Ralph’s Café (7.5 miles)