Jewish Home & Hospital

Pros

• Some staff members at The Plaza Rehab and Nursing Center were described as kind and doing their best given the overwhelming circumstances.
• The facility is noted for having a nice layout and being well-kept.
• Patients have access to FaceTime, allowing families to communicate with their loved ones during difficult times.
• The food served at the facility was reported as acceptable by some families.
• There were observations of activities taking place in the facility, indicating some level of engagement for residents.

Cons

• Patients are left in bed all day with little to no communication from staff.
• There is a significant lack of resources and support within the facility.
• The administration is uninformed and neglectful regarding patient care.
• Communication with the facility is atrocious, making it difficult for families to get updates on their loved ones.
• There are long wait times for nursing and medical attention, leaving patients vulnerable.
• Staff availability is inadequate, with too few nurses assigned to too many patients.
• The overall cleanliness of the facility is poor, including reports of mice in common areas.
• Patients are not encouraged or provided adequate opportunities for rehabilitation and therapy.
• Families are left without information about their loved ones' conditions or incidents occurring in the facility, such as falls.
• The experience of care offered is described as dehumanizing and impersonal, leading to emotional distress for families.

Review

The reviews of The Plaza Rehab and Nursing Center paint a concerning picture of care, communication, and overall conditions within the facility. Many individuals shared heart-wrenching accounts of their experiences, lamenting the absence of staff and inadequate attention to patients' needs. From the onset, it is clear that many families felt compelled to warn others against placing their loved ones in this institution. As expressed by various reviewers, there seems to be a significant lack of communication between families and the facility—an issue exacerbated by an inefficient front-desk operation that often left visitors searching for assistance in vain.

The absence of staff appears to be a recurring theme in these narratives. Several reviewers struggled to reach out via phone calls, with reports of phones ringing endlessly without answers or message systems failing to elicit timely responses. It’s not uncommon for families to wait extended periods before receiving acknowledgment from nursing or administrative staff regarding important health concerns or updates on their loved ones’ conditions. This lackadaisical approach often left families feeling as though they were navigating an emotional labyrinth where assistance was illusive and support was minimal.

Patients are frequently described as being left in bed all day with little engagement from caregivers—illustrating a stark deficiency in personal care and rehabilitation services offered at The Plaza. Reviewers pointed out that therapy sessions were often rushed or ineffective, resulting in little progress for residents who relied on these essential treatments for recovery. For example, one reviewer noted their mother's detrimental regression during her stay; another highlighted how a father’s fall went uncommunicated until after-the-fact while he suffered from health complications due to neglectful oversight. Such alarming instances raise severe concerns about patient well-being.

Adding to the troubling atmosphere described by family members are allegations regarding cleanliness and environmental safety within the facility. Some reviewers recounted witnessing unsanitary conditions: sightings of mice in dining areas contributed to an unsettling perception about hygiene standards being maintained at The Plaza. Despite some praise for specific caregivers who showcased kindness amidst overwhelming workloads, most reviewers felt overall neglect loomed large over daily operations—it seemed care was frequently sacrificed due to understaffing issues.

Visiting protocols appeared equally frustrating as many relatives mentioned restricted hours limited access to see their loved ones physically during crucial moments—a situation made even more distressing due to pandemic-related policies prohibiting direct visits during COVID-19 cases within the center itself. Families expressed feelings of helplessness when faced with such barriers while trying desperately to connect emotionally with those they love through impersonal video chats instead.

The culmination of these grievances led multiple reviewers upstanding their final recommendation: potential clients should exercise caution before committing their family members into The Plaza Rehab and Nursing Center's care system. With continued patterns showcasing negligence across comprehensive dimensions—from staffing levels down through community engagement—those seeking supportive environments for rehabilitation and assisted living would do well exploring alternative options prior making crucial decisions about long-term arrangements for aging loved ones who deserve compassion-driven care rather than systemic inadequacies demonstrated throughout these testimonials.

This area of Bronx, New York, offers a convenient and well-equipped environment for senior living. With several hospitals located within close proximity, including Bronx VA Medical Center and NewYork-Presbyterian Allen Hospital, residents have easy access to medical care. The neighborhood also features various pharmacies, places of worship, and reputable physicians such as Morgan Stanley Children's Hospital and Park Medical Group PA. In terms of recreational activities, seniors can enjoy nearby parks like Inwood Hill Park and Riverdale Park or catch a movie at AMC Bay Plaza Cinema 13. Additionally, there are a variety of dining options ranging from fast food chains like McDonald's to upscale restaurants like The River Palm Terrace. For those who enjoy coffee, cafes like Kuppi Coffee Company and Starbucks offer cozy spots to relax and socialize. Overall, this area provides a blend of healthcare facilities, amenities, and entertainment options suitable for senior residents looking for a vibrant community in the Bronx.

Hospitals

• Bronx VA Medical Center (0.2 miles)
• NewYork-Presbyterian Allen Hospital (0.7 miles)
• St Barnabas Hospital (1.2 miles)
• Russ Berrie Medical Science Pavilion (2.7 miles)
• Milstein Hospital Building (2.8 miles)
• Manhattan Psychiatric Center (5.7 miles)
• Holy Name Medical Center (5.7 miles)

Transportation

• MTA Subway - Fordham Rd (0.5 miles)
• MTA Fordham Metro-North Station (0.7 miles)
• MTA Subway - Inwood/207th St (0.9 miles)
• MTA Subway - Dyckman St (1.3 miles)
• MTA Subway - 190th St (1.7 miles)
• MTA Subway - 181st St (2.2 miles)
• Metro North - Riverdale Station (2.6 miles)

Parks

• Inwood Hill Park (1 miles)
• Riverdale Park (2 miles)
• J. Hood Wright Park (2.5 miles)
• Flat Rock Brook Nature Center (3.5 miles)
• St Nicholas Park (4 miles)
• Marcus Garvey Park (4.9 miles)
• Randall's Island Park (5.1 miles)

Pharmacies

• Rite Aid (1.2 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (4 miles)
• CVS Pharmacy (4.4 miles)
• Walgreens (4.5 miles)

Places of Worship

• The Riverdale Minyan (1.7 miles)

Physicians

• Morgan Stanley Children's Hospital (2.9 miles)
• Park Medical Group PA (5.4 miles)
• Cummings, Allegra Weill Cornell Medicine Obstetrics and Gynecology (7.1 miles)
• David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (7.4 miles)

Restaurants

• McDonald's (3.5 miles)
• Kura Revolving Sushi Bar (3.5 miles)
• Last Stop Bar & Grill (3.6 miles)
• The River Palm Terrace (3.9 miles)
• McDonald's (4.1 miles)
• Harlem Kebab Grill (4.8 miles)
• McDonald's (6 miles)

Theaters

• AMC Bay Plaza Cinema 13 (4 miles)
• AMC DINE-IN Shops At Riverside 9 (7.1 miles)

Cafes

• Kuppi Coffee Company (5.1 miles)
• Starbucks (5.8 miles)
• Bogota Press Cafe (7.2 miles)
• Cafe Zeppieri (7.2 miles)
• Starbucks (7.4 miles)
• Ralph’s Café (7.5 miles)