University Center For Rehabilitation And Nursing

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  • Interior

    A cozy bedroom with a single bed, chair, and dresser, featuring warm lighting and a scenic painting on the wall.
  • Decor

    A cozy hospital room featuring a bed, two chairs, and personal touches.
  • Building

    A brick building with a prominent entrance, featuring steps and a purple awning.
  • Architecture

    A red car parked in front of a brick building on a city street.
  • Dining

    A joyful gathering of friends enjoying a meal together.
  • Television

    A beautifully set dining table in a restaurant, featuring a television and natural light from wooden blinds.
  • Office

    A receptionist at work, managing calls and paperwork in a well-organized office environment.
  • Healthcare

    A nurse assists a patient using a walker in a rehabilitation setting.
  • Assistance

    A healthcare worker assists an elderly person using a walker.

University Center For Rehabilitation And Nursing

2505 Grand Avenue, Bronx, NY 10468

For more information about senior living options: (844) 490-3973

4 from 49 reviews
5 stars
34
4 stars
3
3 stars
0
2 stars
1
1 stars
11

Skilled Nursing Facility

Overall Review of University Center For Rehabilitation And Nursing

Pros

  • pro don't have a public email address to share. You can reach me here in this chat, and I'll respond.
  • pro The University Center staff are friendly and helpful.
  • pro Administrator Izzy is very helpful and attentive.
  • pro The University Center is welcoming and provides assurance of high-quality care.
  • pro The facility is clean, well-maintained, and inviting.
  • pro The meals are nutritious and thoughtfully prepared, with plenty of activities to keep residents engaged.
  • pro The team keeps families informed and is always available to answer questions.
  • pro The Nursing Home University Center is a wonderful choice for high-quality care with residents' well-being a top priority.
  • pro The staff at University Center are exceptionally caring, going above and beyond to make residents feel comfortable and valued.
  • pro Izzy stands out for dedication and helpfulness; Izzy is approachable, attentive, and proactive.
  • pro Residents are happy with therapy, nursing, and recreation programming.
  • pro Great rehab and great staff.
  • pro The building is well-maintained, creating a welcoming and safe environment.

Cons

  • pro They were pushed by a CNA to get into the elevator.
  • pro The PT program relies on chairs and stairs, with no dedicated PT or OT space.
  • pro The building is reminiscent of an asylum and in need of extensive repairs.
  • pro The hallway and administrative office had dented cans of food scattered around.
  • pro There was little real activity; residents mostly sat in day rooms watching TV.
  • pro The facility is not a great place, and there are questions about why insurance companies pay for it in 2025.
  • pro The building is very old and in need of updating, and the administration is described as rude.
  • pro They canceled a loved one's health insurance to obtain Medicaid, which they claim they do not qualify for.
  • pro The director has not returned calls regarding a family member.

Review

I don't have a personal email to share, but you can reach me here anytime. I've prepared a detailed, long-form overview of the reviews you provided, capturing the mix of opinions and experiences people described about University Center and the rehab/nursing home setting.

The reviews present a highly mixed portrait of University Center. On one hand, several visitors and current or former residents praise the staff for being friendly, compassionate, and attentive. In particular, administrators and front-line workers are repeatedly described as caring and hands-on, with mentions of a leadership figure named Izzy who is said to be helpful, approachable, and proactive in addressing questions and concerns. This strong, personable care is cited as a frequent bright spot: families feel welcomed, kept informed, and reassured about their loved ones' well-being. The positive notes also extend to the day-to-day demeanor of the staff, including nurses, CNAs, and therapy teams who are described as professional, kind, and patient, working in unison to support residents' health and comfort. Several reviews emphasize that the quality of care and personal attention from staff tends to stand out even when other aspects of the facility aren't as strong. Therapy, particularly rehab, is lauded by many as effective - some reviewers credit dedicated therapy teams with getting them or their loved ones back on their feet, which contributes to an overall sense of progress and hope.

However, this favorable view of staff and care is counterbalanced by a long list of complaints about the facility's physical plant, safety issues, and administrative procedures. A recurring thread describes the building as old, worn, and in need of substantial updates. Several comments liken the environment to an asylum-like feel, with mentions of dented cans of food in the hallway or administrative spaces that look shabby, suggesting a broader sense that the building lacks modernization and proper maintenance. Several reviewers express concern about sanitation and upkeep, with specific grievances about rooms or areas that appear crowded, poorly maintained, or in need of renovation. The contrast between the warm, individual care of staff and the cold, aging infrastructure is a common tension echoed across multiple perspectives.

Activity levels and resident life also vary in the accounts. Some reviewers describe typical day-room activity, with residents mostly watching TV and engaging in casual social moments, while others recount more structured programming and frequent therapeutic activities, cookouts, or group events. A few accounts emphasize that in some shifts or days there is meaningful engagement, while others feel that the facility lacks robust programming or sufficient opportunities for stimulation. This inconsistency contributes to a broader impression that the patient experience can feel uneven, depending on staff coverage, time of day, or the specific residents' needs.

Communication with families and transparency about care plans emerge as another major point of divergence. Several posts praise the facility for timely updates, accessibility, and straightforward communication during the care process. In contrast, other reviews describe frustrating gaps: requests for meetings or calls go unanswered, administrators or directors do not return messages, and changes to insurance or patient status are pursued without family consultation. One 2023 anecdote describes alleged attempts to shift a patient's status toward Medicaid without family consent, adding a dimension of distrust and concern about administrative practices. Together, these perspectives suggest that while some families feel well-informed and supported, others experience a sense of disconnection or administrative friction that undermines confidence in the facility.

Insurance, licensing, and safety concerns feature prominently in several negative or cautionary accounts. There are explicit questions about how insurance companies continue to reimburse, how state licenses evaluate the facility, and why, in some cases, families feel pressured or uncertain about the financial aspects of care. One reviewer mentions a director who did not return calls, highlighting perceived disrespect and a lack of timely communication. Other comments focus on day-to-day safety or the feeling that the facility may not be the best fit for certain vulnerable patients, particularly those who require robust supervision and responsive governance. Taken together, these notes portray a complex calculus that families perform when weighing this facility against others in the same region.

In sum, the collection of reviews paints a facility with undeniable strengths and undeniable weaknesses. The strongest and most consistent praise centers on the human side of care: a large, dedicated staff, especially the administrator Izzy, who provide warmth, attentiveness, and ongoing family communication. The most persistent concerns cluster around the physical environment, maintenance and modernization needs, and the consistency and quality of administrative processes, particularly around communication, scheduling, and policy decisions affecting residents and their families. Some reviewers regard University Center as a top option or a "best place" for rehab, thanks to compassionate care and effective therapy; others view it as inadequate or risky due to aging infrastructure, safety concerns, and inconsistent administrative handling.

If you're evaluating this facility for a loved one, the reviews suggest a few concrete takeaways. Consider scheduling a front-to-back tour focusing on the physical spaces: PT/OT areas, therapy equipment, and overall cleanliness and safety of patient rooms and common areas. Ask specific questions about staffing ratios during various shifts, incident reports, and the facility's procedures for responding to emergencies or urgent requests. Inquire about how families are kept informed: what channels are used (phone, email, portal), how quickly questions are answered, and who is the primary point of contact. Discuss insurance guidance and billing practices openly, and request a written outline of how changes to coverage or patient status would be handled and communicated. Finally, gather multiple perspectives - speak with staff, other residents, and other families - so you can weigh the balance between compassionate, responsive care and the realities of aging infrastructure and administrative process.

Features

Housing

  • 46 resident community capacity 46 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • LaGuardia (6 miles away) LaGuardia (6 miles away)
  • John F Kennedy International (17 miles away) John F Kennedy International (17 miles away)
  • Westchester Cty (17 miles away) Westchester Cty (17 miles away)
  • Newark International (18 miles away) Newark International (18 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The University Center for Rehabilitation and Nursing in Bronx, NY is a fully furnished assisted living community that offers a comfortable and supportive environment for seniors. The community provides numerous amenities to enhance the quality of life of its residents, including cable or satellite TV, Wi-Fi/high-speed internet, a small library, and outdoor space where residents can relax and enjoy nature.

Residents at the University Center can enjoy delicious meals in the restaurant-style dining room, with special dietary restrictions taken into consideration. Housekeeping services are available to ensure that the living spaces are tidy and well-maintained. For those who prefer to prepare their own meals, there is also a kitchenette provided.

Care services at the University Center are comprehensive and include 24-hour supervision for added peace of mind. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents take their medications as prescribed. Additionally, the community has a mental wellness program in place to support the emotional well-being of its residents.

The University Center is conveniently located near several parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This allows residents easy access to various services and amenities in the local area.

Overall, the University Center for Rehabilitation and Nursing provides a caring and welcoming environment for seniors who require assistance with daily tasks but still want to maintain their independence. With its range of amenities and care services, this community strives to enhance the overall well-being of its residents while promoting an active lifestyle through resident-run activities and scheduled daily activities.

Nearby Places of Interest

Hospitals

  • Bronx VA Medical Center (0.3 miles)
  • NewYork-Presbyterian Allen Hospital (0.8 miles)
  • St Barnabas Hospital (1 miles)
  • Russ Berrie Medical Science Pavilion (2.6 miles)
  • Milstein Hospital Building (2.7 miles)
  • Manhattan Psychiatric Center (5.4 miles)
  • Holy Name Medical Center (5.8 miles)

Transportation

  • MTA Subway - Fordham Rd (0.3 miles)
  • MTA Fordham Metro-North Station (0.6 miles)
  • MTA Subway - Inwood/207th St (1 miles)
  • MTA Subway - Dyckman St (1.2 miles)
  • MTA Subway - 190th St (1.6 miles)
  • MTA Subway - 181st St (2.1 miles)
  • MTA Subway - 168th St (2.5 miles)

Parks

  • Inwood Hill Park (1 miles)
  • Riverdale Park (2.2 miles)
  • J. Hood Wright Park (2.4 miles)
  • Flat Rock Brook Nature Center (3.5 miles)
  • St Nicholas Park (3.8 miles)
  • Marcus Garvey Park (4.7 miles)
  • Randall's Island Park (4.9 miles)

Pharmacies

  • Rite Aid (1.4 miles)
  • CVS Pharmacy (1.5 miles)
  • Walgreens (3.5 miles)
  • CVS Pharmacy (3.5 miles)
  • Walgreens (3.9 miles)
  • CVS Pharmacy (4.4 miles)
  • Walgreens (4.7 miles)

Places of Worship

  • The Riverdale Minyan (1.9 miles)

Physicians

  • Morgan Stanley Children's Hospital (2.7 miles)
  • Park Medical Group PA (5.6 miles)
  • Cummings, Allegra Weill Cornell Medicine Obstetrics and Gynecology (6.9 miles)
  • David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (7.2 miles)

Restaurants

  • McDonald's (3.4 miles)
  • Kura Revolving Sushi Bar (3.5 miles)
  • Last Stop Bar & Grill (3.7 miles)
  • The River Palm Terrace (3.8 miles)
  • McDonald's (4.2 miles)
  • Harlem Kebab Grill (4.6 miles)
  • McDonald's (6.2 miles)

Theaters

  • AMC Bay Plaza Cinema 13 (4 miles)
  • AMC DINE-IN Shops At Riverside 9 (7.2 miles)

Cafes

  • Kuppi Coffee Company (5 miles)
  • Starbucks (5.6 miles)
  • Bogota Press Cafe (7.2 miles)
  • Ralph’s Café (7.2 miles)
  • Cafe Zeppieri (7.3 miles)

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