Massapequa Center Rehabilitation & Nursing

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  • Interior

    A hospital room with a tablet on the bedside table, a chair, and a red rose.

  • Outdoors

    A serene garden featuring a cascading waterfall and a tranquil pond surrounded by lush greenery.

  • Decor

    A cozy bedroom with a neatly made bed, a nightstand with flowers, and a modern lamp.

  • Building

    A peaceful courtyard with benches, trees, and blue umbrellas in front of a brick building under a clear sky.

  • Architecture

    A well-maintained building entrance with visible signage and surrounding greenery.

  • Bedroom

    A clean and tidy hospital room with a bed and furniture.

  • Trees

    A tranquil garden scene featuring a small waterfall cascading into a pond surrounded by lush greenery.

  • Windows

    A modern lounge area with yellow chairs, tables, and stylish lighting.

  • Landscaping

    A sunny patio with outdoor furniture and a blue umbrella, surrounded by a landscaped garden.

  • Kitchen

    A modern open space kitchen with a breakfast bar and seating area.

  • Seating Area

    A modern open lobby with skylights and natural lighting.

  • Bathroom

    A well-equipped accessible bathroom featuring handrails, a toilet, sink, and shower.

  • Lobby

    A modern and spacious office lobby with a glass ceiling and seating area.

  • Hallway

    A view down an empty hospital corridor with white doors and blue walls.

Massapequa Center Rehabilitation & Nursing

101 Louden Avenue, Amityville, NY 11701

For more information about senior living options: (844) 490-3973

4.7 from 100 reviews
5 stars
86
4 stars
8
3 stars
0
2 stars
1
1 stars
5

Skilled Nursing Facility

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    Overall Review of Massapequa Center Rehabilitation & Nursing

    Pros

    • pro The staff were welcoming.
    • pro The rooms were clean and well maintained.
    • pro The facility is bright and airy.
    • pro The staff are friendly, professional, and helpful.
    • pro The rehab gym is large and well equipped.
    • pro The atmosphere is warm, welcoming, and filled with genuine care.
    • pro The staff were wonderful and accommodating.
    • pro Families feel confident that their loved ones are in good hands.
    • pro Entry and exit security were smooth and the facility was clean.

    Cons

    • pro They described the facility as a horror show due to understaffing, fighting, and loud conditions.
    • pro They would not recommend the facility for anyone needing around-the-clock care or broader medical treatment.
    • pro They observed staff failing to assist with basic transfers, forcing family members to act as aides.
    • pro They reported residents being left in their own waste for hours with slow response times after falls.
    • pro They described the staff as unfriendly and, at times, reprimanding residents for accidents.
    • pro They noted missed medications and rough, inadequate cleaning and care.
    • pro They indicated the center denied care to patients with Parkinson's disease or implanted devices, citing lack of capability.
    • pro They claimed the meals were disgusting, with meat soaked in oil.
    • pro They reported discovering MRSA after discharge and that administrators dismissed concerns.

    Review

    What emerges from these reflections is a picture of a facility that many visitors find clean, bright, and welcoming, with staff who are often described as friendly, caring, and professional. Several reviewers walk away feeling reassured about the care their loved ones receive, noting that the environment is well maintained, the rooms are spacious, and the rehabilitation gym is well equipped. The atmosphere in many reports is described as warm and optimistic: moments of progress and encouragement are highlighted, and visitors repeatedly mention how they felt hopeful about their family members' recovery after seeing therapists in action, watching residents participate in rehabilitation, and experiencing a supportive and encouraging staff. A number of reviewers also praise the renovation that followed the COVID era, mentioning refreshed rooms, a large rehab gym, a rec room, and even privacy for outdoor visiting, all contributing to a sense that the center is capable of delivering meaningful therapy and a dignified environment.

    Several accounts emphasize the positive, day-to-day interactions that make the place feel inviting. Reviewers talk about entering through friendly receptionists, easy check-ins, smooth security procedures, and staff who are genuinely attentive to residents. Families repeatedly mention feeling that their loved ones are in good hands, with care that extends beyond physical therapy to emotional support and courtesy toward relatives who are visiting. In many posts, the staff's competence and kindness shine through as a core strength, with phrases like "conscientious, kind, and professional" often used to describe the team, and repeated assurances that the facility is clean, well organized, and supportive of recovery and personal dignity. For some families, the experience culminates in a sense of gratitude - their loved ones express comfort and well-being, or even a wish to extend rehab opportunities beyond inpatient care.

    Yet the same set of reviews does not present a uniform experience. A subset of reviewers strongly cautions against assuming the center can meet all levels of medical need, especially for residents requiring constant or more complex care. Some describe the facility as adequate for physical rehabilitation but ill-equipped for around-the-clock medical management or non-rehab treatments, urging readers to distinguish between rehab-focused care and broader medical or palliative needs. One particularly pointed comment characterizes the experience as a "horror show," attributing it to understaffing, noise, and distracting or disrespectful behavior among some staff. Another reviewer recounts feeling forced to take on responsibilities - essential tasks like assisting a family member in and out of the bathroom - because the staff could not or would not provide support. These anecdotes underscore a significant concern: even in places praised for cleanliness and courtesy, gaps in staffing and accountability can have serious implications for patient experience and safety.

    A cluster of more specific, troubling accounts centers on care quality and patient safety. Several reviewers report situations where expectations around attentiveness and timely assistance were not met, including long waits for help, patients left in distress or in their own waste, and a perceived lack of follow-through on prescribed medications or instructions. There are explicit references to inadequate responses to falls, issues with personal care, and a sense that the environment could descend into disorder when staff are stretched too thin. One detailed account describes a patient who was able to observe and endure lapses in care, from showering to catheter management, coupled with disagreements about diagnoses and treatment plans. Another review highlights a severe misalignment between the facility's advertised services and the patient's actual needs - such as the facility declining to admit a Parkinson's patient with a brain stimulator, despite having available bed space, due to uncertainty about how to care for that condition. Such contrasts reveal a facility that, while capable of delivering commendable rehab and compassionate visits, still faces real challenges in meeting the needs of medically complex residents.

    Food quality and daily life rhythms also surface in these narratives. A couple of reviewers mention the food as a point of dissatisfaction - meals described as oily or unappealing, or simply not meeting the expectations of families used to more robust hospital or home meals. Noise levels and the roommate dynamic - such as a TV blaring late at night - are cited as factors that can affect a patient's mood and overall experience, even when clinical care itself is described in positive terms. On the other hand, several residents' families highlight moments of warmth and personal connection - nurses and aides who listen, Justina's responsiveness in a challenging moment, or a nurse named Diane who left a notably positive impression among otherwise mixed staff experiences. These variations remind readers that the care climate can differ markedly from room to room and shift to shift.

    Taken together, the reviews paint a nuanced portrait of Massapequa Rehabilitation Center. For many families, it is a place of clean spaces, modern rehabilitation facilities, and a staff that is kind, courteous, and genuinely invested in recovery. They describe a setting that can feel like a hopeful environment for rehabilitation, with enough amenities and positive momentum to inspire confidence in a loved one's progress. Yet there are equally salient warnings: for patients who require constant, broader medical oversight, or whose needs extend beyond physical rehabilitation, the center may present significant gaps. Understaffing, inconsistent attention to basic needs, and real concerns about safety and accountability appear in several accounts, underscoring the importance of careful planning and direct, candid conversations with the facility when determining whether it is the right fit for a given resident.

    Ultimately, potential visitors and families are left weighing strong positives against strong cautions. If the goal is focused physical rehabilitation in a clean, welcoming environment with a capable, friendly team, this facility often delivers - especially after its recent renovations. If, however, a loved one requires around-the-clock medical care, complex treatment beyond rehab, or care that anticipates high-stakes needs with consistent staffing and vigilant supervision, it would be prudent to investigate further, ask precise questions about staffing ratios, care capabilities, and policy on challenging conditions, and, if possible, arrange comprehensive tours and trial visits. The collection of stories makes clear that the experience at Massapequa Rehabilitation Center is not monolithic; it varies by individual circumstances, the care team on duty, and the specific medical and emotional needs of the resident.

    Features

    Housing

    • 320 resident community capacity 320 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Long Island - MacArthur (19 miles away) Long Island - MacArthur (19 miles away)
    • John F Kennedy International (19 miles away) John F Kennedy International (19 miles away)
    • LaGuardia (24 miles away) LaGuardia (24 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Massapequa Center Rehabilitation & Nursing in Amityville, NY is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, allowing residents to conveniently maintain their personal grooming needs. Cable or satellite TV is available in each room, providing entertainment options for residents.

    For transportation needs, the community offers community-operated transportation as well as transportation arrangements for non-medical purposes and for doctor's appointments. Residents can easily stay connected with loved ones through the computer center and Wi-Fi/high-speed internet access.

    Nutritious meals are served in the dining room, offering restaurant-style dining with special dietary restrictions catered to individual needs. Housekeeping services are provided to ensure a clean and tidy living environment for residents. Fully furnished accommodations with private bathrooms offer convenience and privacy.

    Residents can enjoy various activities within the community, including gaming rooms, small library, wellness center, and fitness room. Planned daily activities are scheduled to provide entertainment and engagement opportunities for all residents. Additionally, concierge services are available to assist residents with any additional needs or requests.

    The location of Massapequa Center Rehabilitation & Nursing provides easy access to several amenities nearby such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and theaters. This allows residents to conveniently explore their surroundings and engage in the local community.

    With 24-hour call system and supervision provided by attentive staff members, assistance with activities of daily living such as bathing and dressing is readily available whenever needed. The staff also assists with transfers if required. Special dietary restrictions are accommodated for those with specific health considerations.

    Overall, Massapequa Center Rehabilitation & Nursing offers a comprehensive range of amenities and care services in a comfortable setting designed to support the overall well-being of its residents.

    Nearby Places of Interest

    Transportation

    • LIRR - Amityville Station (0.4 miles)
    • Massapequa Train Station (2.5 miles)
    • Atlantic Aviation (2.5 miles)
    • Lirr - Lindenhurst Station (2.9 miles)
    • Lirr - Farmingdale Station (3.6 miles)
    • LIRR - Wantagh Station (4.5 miles)
    • LIRR - Bethpage Station (5 miles)

    Pharmacies

    • Walgreens (0.5 miles)
    • CVS Pharmacy (0.9 miles)
    • Rite Aid (1.7 miles)
    • CVS Pharmacy (2.9 miles)
    • CVS Pharmacy (3.2 miles)
    • CVS Pharmacy (3.7 miles)
    • CVS Pharmacy (4.2 miles)

    Places of Worship

    • New Hope Institutional Baptist Church (0.6 miles)
    • Merrick Jewish Center (6.4 miles)

    Physicians

    • Maxine S. Postal Clinic (0.8 miles)
    • Di Giovanna Family Care Center (2.6 miles)
    • Babylon Medical Practice (4.8 miles)
    • Neuralphysiologic Associates (5.2 miles)
    • Caring Pediatric Associates (5.7 miles)
    • The Center for Eye Care and Optical (5.7 miles)
    • Central Nassau Guidance (6.4 miles)

    Restaurants

    • Taco Bell (1.2 miles)
    • Chili's Grill & Bar (2.8 miles)
    • Houlihan's (2.9 miles)
    • All American Hamburger Drive In (3 miles)
    • PDQ 351 (3 miles)
    • McDonald's (3.2 miles)
    • McDonald's (3.7 miles)

    Cafes

    • Starbucks (2.9 miles)
    • Starbucks (4.2 miles)
    • Starbucks (4.4 miles)
    • Babylon Bean-Coffee Extreme (5.3 miles)
    • Starbucks (6.5 miles)
    • Panera Bread (6.8 miles)
    • Starbucks (6.9 miles)

    Theaters

    • Regal Ua Farmingdale (3 miles)
    • AMC DINE-IN Levittown 1 (5.1 miles)
    • Regal Deer Park & IMAX (8.3 miles)

    Parks

    • Bethpage State Park (4.3 miles)
    • Argyle Lake Park (4.9 miles)
    • Tad Lane Park (6.2 miles)
    • Newbridge Road Park (6.2 miles)
    • Newbridge Dog Park (6.3 miles)
    • Jones Beach State Park (7.1 miles)
    • Eisenhower Park (7.9 miles)

    Hospitals

    • Nassau University Medical Center (7.4 miles)

    Frequently Asked Questions

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