The Bristal At Massapequa

Pros

• The staff at The Bristal in Massapequa consistently demonstrates patience, compassion, and individualized care for residents.
• Residents enjoy a clean and well-maintained environment with friendly and attentive staff members.
• The facility offers a variety of activities, including bingo and live entertainment, which residents find enjoyable.
• Families appreciate the strong communication between the management and both residents and their families.
• The meals provided are highly praised for their variety and quality.
• Residents feel safe and cared for in the community, contributing to peace of mind for their loved ones.
• The facility has a positive atmosphere that encourages social interaction among residents.

Cons

• The care deteriorated when needs rose, resulting in neglect, dehydration, and hospitalizations.
• Bedbugs were reported, indicating poor hygiene and pest control.
• The facility charges for every little service, leading to concerns about the value for money.
• There weren't enough activities available for residents to participate in.
• Aides were described as average and sometimes inadequate in numbers, causing inefficiencies in care.
• Instances of staff bullying towards residents were reported.
• Valuables left in rooms were often missing or stolen.
• Meals in the dementia ward sometimes ran out or consisted of leftovers from assisted living.
• The community was perceived as expensive without offering a corresponding quality of care.
• Limited resident presence during visits made it difficult to gauge the facility's culture.

Review

The experiences shared by families regarding various assisted living facilities, particularly The Bristal in Massapequa, reflect a complex interplay of care quality, facility conditions, and overall satisfaction. Some reviews highlight exceptional levels of care and attention given to residents, while others draw attention to concerning issues like cleanliness, staff responsiveness, and the appropriateness of services offered.

One family reported a distressing experience where their loved one was found in an unclean state, leading to severe health concerns including bedsores and dehydration. This negative account starkly contrasts with positive reviews received by other families about The Bristal, emphasizing high-quality care characterized by patience and compassion from staff members. For instance, many reviewers praised the individualized attention that residents receive at this facility. Families have noted that caregivers seem genuinely invested in their loved ones' well-being, ensuring that each resident's needs are met promptly.

In a more favorable light, several families expressed gratitude for the efforts made by Bristal's staff in providing comforting environments for their relatives. One reviewer noted her mother had successfully adjusted after moving from out of state due to the friendly demeanor of the staff and the cleanliness of the facility. Another highlighted how engaging activities such as bingo nights and musical performances significantly improved their loved one's mood and social interaction within the community.

However, not all feedback was overwhelmingly positive; some families voiced concerns regarding hidden costs associated with additional services that could escalate bills quickly without clear communication beforehand. This issue is crucial for potential residents or their families to consider when evaluating options for assisted living facilities. A common sentiment across multiple reviews was that while The Bristal provides a desirable living environment with ample activities available—like arts and crafts or movie nights—the added fees for certain types of care can make budgeting difficult.

Melancholy stories were also told about some unfortunate experiences surrounding personal items being misplaced or mismanaged within rooms assigned to dementia patients. Instances like lost valuables cast doubts on whether adequate measures are taken to ensure safety against theft or neglect within individual rooms—a critical concern for families placing loved ones into memory care units.

Moreover, consistent praise has been given regarding The Bristal’s commitment to safety during uncertain times; many noted that vaccinations among all residents created a secure atmosphere conducive to healthy interactions for both residents and visiting family members alike. Despite varying opinions on pricing versus service received—some labeling it as good value relative to care standards—these insights into daily operations provide prospective clients with essential information needed when making decisions about future placements.

As prospective residents weigh options at communities like The Bristal at Massapequa against other available facilities—where perhaps costs run lower but may yield lower satisfaction ratings—the lessons learned from these mixed reviews serve not only as a guide but also as motivation for continual improvement in providing dignified elder care across differing establishments.

This area of Massapequa, New York is a well-connected and convenient community for seniors to consider living in. With several transportation options nearby such as the LIRR stations, pharmacies, places of worship, physicians' offices, restaurants, cafes, theaters, parks, and even a hospital within close proximity, residents can easily access necessary services and amenities. The peaceful surroundings of parks like Bethpage State Park and Jones Beach State Park offer opportunities for outdoor recreation and relaxation. Additionally, the diverse dining options including Chili's Grill & Bar and Panera Bread provide culinary choices for every taste. Overall, this part of Massapequa offers a mix of convenience and leisure options suitable for seniors looking for an active yet comfortable lifestyle.

Transportation

• LIRR - Amityville Station (0.5 miles)
• Massapequa Train Station (2.3 miles)
• Atlantic Aviation (2.5 miles)
• Lirr - Lindenhurst Station (3 miles)
• Lirr - Farmingdale Station (3.6 miles)
• LIRR - Wantagh Station (4.4 miles)
• LIRR - Bethpage Station (5 miles)

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (0.9 miles)
• Rite Aid (1.6 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (4.1 miles)

Places of Worship

• New Hope Institutional Baptist Church (0.7 miles)
• Merrick Jewish Center (6.2 miles)

Physicians

• Maxine S. Postal Clinic (0.9 miles)
• Di Giovanna Family Care Center (2.5 miles)
• Babylon Medical Practice (4.9 miles)
• Neuralphysiologic Associates (5.4 miles)
• Caring Pediatric Associates (5.5 miles)
• The Center for Eye Care and Optical (5.9 miles)
• Central Nassau Guidance (6.3 miles)

Restaurants

• Taco Bell (1.2 miles)
• Chili's Grill & Bar (2.8 miles)
• All American Hamburger Drive In (2.8 miles)
• Houlihan's (2.9 miles)
• PDQ 351 (3 miles)
• McDonald's (3.2 miles)
• McDonald's (3.8 miles)

Cafes

• Starbucks (2.9 miles)
• Starbucks (4.1 miles)
• Starbucks (4.5 miles)
• Babylon Bean-Coffee Extreme (5.5 miles)
• Starbucks (6.4 miles)
• Panera Bread (6.7 miles)
• Starbucks (6.7 miles)

Theaters

• Regal Ua Farmingdale (2.9 miles)
• AMC DINE-IN Levittown 1 (5 miles)
• Regal Deer Park & IMAX (8.4 miles)

Parks

• Bethpage State Park (4.2 miles)
• Argyle Lake Park (5.1 miles)
• Newbridge Road Park (6.1 miles)
• Newbridge Dog Park (6.1 miles)
• Tad Lane Park (6.2 miles)
• Jones Beach State Park (7 miles)
• Eisenhower Park (7.8 miles)

Hospitals

• Nassau University Medical Center (7.3 miles)