Brunswick Hospital Ctr Inc in Amityville, NY

Pros

• The Horizon unit staff were great and very friendly.
• Marisa Kennedy, the social worker, is an absolute angel and very communicative.
• The overnight nurse was a bright, compassionate presence.
• Valerie, a PA, is an absolute sweetheart who brought movies and spoke with a soft, patient voice.
• Dr Khan is described as the nicest doctor by patients.
• The nursing staff generally strives to treat patients with dignity and compassion.
• The front desk guard was very nice and welcoming.

Cons

• The staff are useless and refuse to handle conflicts.
• They were cut off from a reliable source of water.
• The food was always late, often by an hour.
• If a patient stayed two weeks, they would rarely talk to their social worker and would see their doctor only twice.
• They received no real help, instead being zombified by the drugs.
• A patient was given chopped food because they couldn’t swallow, and no doctor addressed it during the 16 days.
• The staff were inconsiderate, disrespectful, and the procedures unbearable.
• The facility is dirty, with staff who are often abusive and lack empathy.
• Communication among the care team was terrible, with HIPAA violations reported.
• Patient belongings were stolen or misplaced, and discharge papers were not provided timely.

Review

Brunswick Hospital Center Inc in Amityville is best suited for adults who truly need immediate stabilization in a tightly supervised psychiatric setting and for families prepared to take an aggressively active role in discharge planning and advocacy. This is not a facility designed for deep therapeutic work, family involvement, or a streamlined, transparent care experience. The unit environment is frequently described as regimented and stressful, with critics pointing to outdated facilities, inconsistent access to clinicians, and a culture where rights and privacy are frequently called into question. In short, it serves as a hold-and-stabilize site rather than a place to build long-term well-being, and that distinction should guide every decision a family makes.

Those who should consider alternatives are the ones seeking reliable, responsive medical oversight paired with clear communication, meaningful therapy, and robust patient advocacy. If a loved one requires consistent doctor contact, timely discharge planning, and protections that ensure personal belongings are secure, this is a strong signal to look elsewhere. Families should also reassess if the goal is a therapeutic, family-centered experience rather than a temporary stabilization, since multiple reviews recount delays, miscommunications, and a troubling pattern of discharge instructions that do not align with a patient’s needs. In short, for anyone who prioritizes continuous treatment planning, privacy, and respect, other facilities or outpatient pathways will likely deliver more reliable outcomes.

The pros alleged in this setting are episodic but real: on certain shifts, compassionate nursing staff and engaged social workers can offer brief but meaningful support; a few units receive praise for attentiveness, and some patients report positive moments with individual clinicians. There are mentions of small-group activities and moments when therapy principles are applied effectively. Yet these positives are sporadic and do not reliably offset the principal downsides. The same reviews that note occasional kindness also depict pervasive communication gaps, inconsistent access to psychiatrists or social workers, and a care culture that too often leans toward stabilization with limited follow-up, rather than comprehensive treatment and rehabilitation. When harm stories, misplacements, and belongings going missing enter the narrative, the occasional good interaction loses its teeth in the overall assessment.

The dominant con is the integrity and consistency of care. Families report filthy conditions, blocked or poorly maintained bathrooms, and restricted privacy in day rooms and bedrooms. Multiple accounts describe a hospital atmosphere where patient rights are frequently overlooked, with limited phone time, restricted visiting hours, and a bureaucratic friction that makes timely updates nearly impossible. The social-work and discharge processes are repeatedly called out as insufficient or unreliable, and there are credible accusations of miscommunication, lost documents, and even misaligned or erroneous discharge instructions. Compounding these issues are reports of medication management problems, staff interruptions during rounds, and a perceived prioritization of insurance-driven occupancy over individualized patient needs. Taken together, the cons are not merely inconvenient; they shape a patient’s trajectory in ways that resist genuine recovery.

Families facing a decision should approach Brunswick with a rigorous plan. Before admission, secure a clear understanding of who oversees the patient’s care on each unit, request a written discharge plan with specific timelines, and insist on direct contact with the treating physician and social worker. Upon admission, document all medication changes, meal concerns, and any loss of personal belongings, and establish a chain of command for escalation when requests go unanswered. Bring a trusted advocate to rounds and family meetings, and prepare a checklist for daily communication expectations, including at minimum a weekly, written update from the primary care team. If there are any signs of ongoing safety concerns, unaddressed aggression, or persistent miscommunications, families should not hesitate to pursue alternate facilities or outpatient services with stronger oversight and more robust therapy options.

In the end, Brunswick may work for a narrowly defined subset of cases, primarily adults who need short-term stabilization and whose families are prepared to push for accountability and discharge planning. For the broader population seeking ongoing therapeutic engagement, consistent clinician access, and a respectful, transparent care environment, alternatives are not just preferable; they are prudent. Those choosing to pursue care here should do so with eyes wide open: demand concrete, written assurances about daily medical rounds, timely social-work contact, and a credible path to community-based support on discharge. If any of these assurances feel uncertain, pivot to a facility with a documented commitment to comprehensive treatment, patient rights, and measurable outcomes, because recovery is not a pause to endure, it is a process that requires reliable, continuous, and compassionate care.

This part of Amityville, New York, offers a convenient and comfortable environment for senior living. With multiple pharmacies nearby such as Walgreens and CVS Pharmacy, access to healthcare amenities is easily accessible. Transportation options are also readily available with the LIRR stations in close proximity for easy travel. Additionally, there are various physicians' offices in the area like the Maxine S. Postal Clinic and Babylon Medical Practice for medical care needs. Places of worship, restaurants, cafes, theaters, parks, and hospitals are also within a short distance for social activities and entertainment. Overall, this community provides a well-rounded environment with essential services and amenities for seniors looking to relocate to the area.

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (0.9 miles)
• Rite Aid (1.9 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.9 miles)
• CVS Pharmacy (4 miles)

Transportation

• LIRR - Amityville Station (0.3 miles)
• Atlantic Aviation (2.5 miles)
• Lirr - Lindenhurst Station (2.6 miles)
• Massapequa Train Station (2.7 miles)
• Lirr - Farmingdale Station (3.7 miles)
• LIRR - Wantagh Station (4.8 miles)
• Lirr - Babylon Station (5.1 miles)

Physicians

• Maxine S. Postal Clinic (0.6 miles)
• Di Giovanna Family Care Center (2.8 miles)
• Babylon Medical Practice (4.6 miles)
• Neuralphysiologic Associates (5 miles)
• The Center for Eye Care and Optical (5.5 miles)
• Caring Pediatric Associates (5.9 miles)
• Central Nassau Guidance (6.6 miles)

Places of Worship

• New Hope Institutional Baptist Church (0.6 miles)
• Merrick Jewish Center (6.6 miles)

Restaurants

• Taco Bell (1.3 miles)
• Chili's Grill & Bar (2.9 miles)
• Houlihan's (2.9 miles)
• PDQ 351 (3.1 miles)
• All American Hamburger Drive In (3.2 miles)
• McDonald's (3.3 miles)
• McDonald's (3.5 miles)

Cafes

• Starbucks (3 miles)
• Starbucks (4.1 miles)
• Starbucks (4.4 miles)
• Babylon Bean-Coffee Extreme (5.1 miles)
• Starbucks (6.7 miles)
• Panera Bread (6.9 miles)
• Starbucks (7.1 miles)

Theaters

• Regal Ua Farmingdale (3 miles)
• AMC DINE-IN Levittown 1 (5.3 miles)
• Regal Deer Park & IMAX (8.1 miles)

Parks

• Bethpage State Park (4.4 miles)
• Argyle Lake Park (4.7 miles)
• Tad Lane Park (6.3 miles)
• Newbridge Road Park (6.4 miles)
• Newbridge Dog Park (6.5 miles)
• Jones Beach State Park (7.2 miles)
• Eisenhower Park (8.2 miles)

Hospitals

• Nassau University Medical Center (7.6 miles)