Parkview Care And Rehabilitation Center in Massapequa, NY
Save5353 Merrick Road, Massapequa, NY 11758
For more information about senior living options: (844) 490-3973
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Alex was very professional and helpful as a concierge. Jen in recreation is awesome, and her programs for the residents are great. From the moment he arrived, it felt like home, and the staff treated him like family. Parkview Rehab personnel are absolutely amazing. The facility is very clean and the staff are kind. There are loads of activities for the residents. The staff were welcoming, helpful, and friendly to visitors. The care and cleanliness of this rehab center are commendable; the staff are amazing and compassionate. The staff are friendly and helpful; the facility is clean. The staff are accommodating and strive to provide good care. The nurses and rehab staff provided diligent, timely, and sincere care; senior staff and social workers rose to the occasion. The sign-in procedure is great and protects residents. Parkview has come a long way under its leadership; the staff go above and beyond for the loved ones. The recreation staff made the stay enjoyable and the place felt like home. The staff have been caring and compassionate toward residents and treat them like family.
The staff are horrible, rude, and lazy, showing little empathy or willingness to help with basic needs. The facility is dirty, smells of urine, and is described by many as a roach-motel or hell hole. Residents are left unattended for hours, with call bells ignored and care repeatedly delayed. The center is severely understaffed, leading to poor supervision, missed treatments, and inadequate patient care. Essential therapies and medical care are refused or inappropriately timed, sometimes to the point of causing harm. The food is described as garbage, cold, and lacking nutritional value. Staff fail to monitor patients properly, resulting in serious health issues and preventable injuries. Management and some staff gaslight families and hinder communication, making it hard to obtain answers or help. The overall environment is portrayed as unsafe and dehumanizing, with many urging others to not place loved ones there. There are multiple reports of neglect and even deaths linked to the facility, reinforcing strong warnings to avoid it.Parkview Care and Rehabilitation Center in Massapequa, NY is best suited for families seeking a rehab-focused environment where a warm, home-like atmosphere and active therapy programs can support a resident's return to independence. The community tends to shine for short-term rehabilitation, with praise consistently directed at engaging therapists, approachable admissions and front-desk staff, and a facility that feels clean and inviting. When the goal is recovery through structured physical and occupational therapy, plus meaningful social activities that keep residents engaged, Parkview often delivers a positive, hopeful experience. The setting can feel comforting for relatives who want daily interactions with a caring team while watching progress unfold.
Those weighing alternatives should seriously consider the facility if long-term medical management, dementia-specific care, or consistently reliable staffing are priorities. A number of reviewers raise red flags about understaffing, variable attentiveness, and gaps in day-to-day care, which can translate into missed medications, lag times when calling for help, or insufficient monitoring. Families with loved ones who require intensive oversight, need rapid medical responses, or have complex wound care or medication needs may find these inconsistencies too risky. In short, those who demand near-perfect consistency in safety, communication, and medical coordination ought to look elsewhere.
On the upside, Parkview's strengths largely center on the rehabilitation experience and the human warmth of many caregivers. Numerous residents and families report compassionate nurses, diligent therapists, and a rehab staff that works hard to promote progress. The recreational program and social activities appear to be robust, with entertainment, group activities, and staff who make an effort to connect residents to one another. The hygiene and cleanliness of the facility receive frequent commendations, and several families note that administrators, social workers, and discharge planners are genuinely involved in coordinating care. In many cases, this combination leads to meaningful improvements in function and mood, reinforcing the impression that the staff genuinely cares about resident well-being.
Yet the cons are hard to overlook. A sizable share of reviews documents serious concerns: persistent understaffing, inconsistent response times to call bells, and reports of neglect or rough handling. Several families describe instances where basic needs were delayed or unmet, meals were underserved, and even critical medical issues went unaddressed for too long. Some accounts recount serious safety incidents, miscommunication with physicians, and a sense that the facility's management tolerates substandard performance. Complaints about odors, outdated infrastructure, and staff attitudes further color the picture, creating a real dilemma for families balancing hoped-for recovery against potential risk.
Ultimately, the pros and cons must be weighed against each family's priorities. If rehabilitation success, a friendly, engaged staff, and a supportive environment are non-negotiable - and if diligent family oversight will accompany the resident - Parkview can be a solid option, especially for short-term stays with aggressive therapy goals. The improvements noted under new ownership and the consistent praise from many families about kindness and cleanliness offer reasons to consider giving Parkview a closer look. However, if steady, high-quality medical supervision and proven, reliable safety are non-negotiable, or if dementia- or long-term care needs are dominant, it is prudent to explore other facilities with stronger safety and staffing records.
In the end, informed discernment matters. Schedule a thorough on-site tour, ask explicit questions about staffing ratios, therapy schedules, and medication administration, and demand current performance data from administration. Speak with current residents and families about daily responsiveness and the handling of emergencies. For some families, Parkview represents a caring rehab community that can deliver real progress and a sense of home; for others, the risk signals are too strong to ignore. The right choice will align the resident's care needs with a facility's demonstrated strengths while ensuring clear, verifiable assurances around safety, staffing, and medical oversight.
169 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
John F Kennedy International (18 miles away) Long Island - MacArthur (20 miles away) LaGuardia (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Parkview Care And Rehabilitation Center in Massapequa, NY is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community has a beauty salon on-site, allowing residents to easily access hair and beauty services. Each resident is provided with cable or satellite TV in their fully furnished room, and there is also a computer center available for them to use.
The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff. For those who prefer to cook their own meals, there is a kitchenette available as well. Housekeeping services are provided to ensure that the common areas and resident rooms are clean and tidy.
Parkview Care And Rehabilitation Center has several recreational spaces for residents to enjoy. There is a fitness room where residents can engage in physical activities and maintain their health. A gaming room and small library offer opportunities for entertainment and relaxation. The outdoor space provides a peaceful environment for residents to spend time outdoors or engage in gardening activities.
Residents have access to transportation arrangements, both for non-medical purposes and for transportation to doctors' appointments. Move-in coordination services ensure a smooth transition into the community.
In terms of care services, Parkview Care And Rehabilitation Center provides 24-hour call systems and supervision for the safety of residents at all times. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers when needed. Medication management services are also offered to ensure that residents are taking their medications properly.
The community takes into consideration special dietary restrictions including diabetes diets and other dietary needs of its residents when preparing meals.
Various activities are scheduled throughout the week, including fitness programs, planned day trips, resident-run activities, and daily activities organized by staff members. Concierge services are available for any additional assistance that may be required.
In terms of nearby amenities, there are two cafes, eleven pharmacies, two physicians' offices, ten restaurants, seven transportation options, one place of worship, and one theater in close proximity to the community. This provides convenience and accessibility for residents and their families.
Overall, Parkview Care And Rehabilitation Center offers a comfortable and supportive environment with a range of amenities and care services that cater to the needs of its residents.
Parkview Care And Rehabilitation Center is located at 5353 Merrick Road, Massapequa, NY 11758 in Nassau County, New York
Parkview Care And Rehabilitation Center on seniors.fyi includes 5 photos including images showing interior, dining, wheelchair, windows, building, parking, trees, television, and more.
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