Care One At Hanover Township

Pros

• The facility is beautiful and well-maintained, impressing visitors upon entry.
• Several staff members are kind, attentive, and show genuine care towards residents.
• The food received praise from some residents, highlighting good meal quality.
• Physical therapy staff are described as excellent and effective in helping patients regain their abilities.
• Communication with families was appreciated by those who experienced it positively.
• One aide, Jasmine, was specifically recognized for her exceptional performance and care.
• Some reviews noted the cleanliness of the rooms and overall facility during certain stays.
• Residents enjoyed access to outdoor spaces like a balcony for fresh air and relaxation.
• Families expressed gratitude for the support provided to their loved ones during difficult times.

Cons

• The facility is beautiful, but the staff is unhelpful, unfriendly, and uncaring.
• Housekeeping is lacking, resulting in rooms that are filthy and not regularly cleaned.
• There is a severe lack of trained staff for dementia care, leading to unaddressed complaints and concerns.
• Personal items frequently go missing, and management shows no concern for these issues.
• Residents are left with nothing to do all day and are expected to watch TV continuously.
• The food quality is poor, with unacceptable meal options and inadequate attention to dietary restrictions.
• Medical issues are not addressed promptly; patients experience neglected care leading to complications.
• Communication between staff and family members is severely lacking, with frequent turnover in management.
• Several instances of improper medication administration raise concerns about nursing qualifications and oversight.
• Overall experiences indicate a poorly run facility that detracts from resident care and wellbeing.

Review

The experience of families with loved ones in senior care facilities can vary dramatically, as evidenced by the diverse reviews of Care One at Hanover and Harmony Village. While some individuals report positive experiences characterized by attentive staff, good food, and a clean environment, others express deep dissatisfaction due to issues ranging from inadequate staffing to poor medical care.

Many reviews highlighted the physical attributes of the facilities themselves, noting that both Care One and Harmony Village boast beautiful, new buildings that create an inviting atmosphere. However, this aesthetic appeal often crumbles upon closer inspection. Families mentioned cleanliness issues; residents' rooms were reported as filthy without regular cleaning crews in sight. Residents? laundry was seen piling up, contributing to a sense of neglect within these supposedly high-quality facilities. Such inconsistencies between appearance and upkeep have left families feeling disillusioned.

The quality of food served has also come under scrutiny. Several reviewers described meals as unappetizing or poorly prepared?one family noted their loved one received sandwiches topped with ketchup, questioning whether the staff cared about catering to dietary needs. In contrast, a few reviews praised the food quality in certain aspects but indicated that overall dining experiences fell short of expectations. The lack of appropriate meal options for those with specific dietary restrictions triggered alarming incidents involving allergic reactions.

Staff interaction played a critical role in shaping the overall experience for families, revealing another layer of variability across reviews. While some accounts celebrated caring and competent staff members who formed bonds with residents?like one nurse named Stephanie who exemplified genuine compassion?other narratives painted a disturbing picture of unfriendly or untrained personnel providing minimal support. Instances where staff failed to communicate effectively with families compounded anger and frustration among relatives who felt sidelined at crucial moments when they needed updates about their loved ones? health statuses.

Medical care was another significant concern raised by many reviewers who shared troubling experiences regarding attention to urgent health issues. For example, one family recounted how their mother experienced severe hallucinations following surgery but struggled to receive timely interventions from nursing staff despite repeated alerts about her deteriorating condition. Another review detailed a frightening incident where miscommunication led to incorrect antibiotics being administered to a resident allergic to them?a glaring oversight in any caregiving environment meant to specialize in medical challenges like dementia care.

Despite the pervasive issues expressed by numerous families regarding understaffing and inadequate training for handling specialized care needs like dementia support, there were also shining testimonials praising individual team members for their dedication and compassion toward patients. The stark contrast between glowing endorsements for particular employees and general criticism aimed at facility management illustrates an underlying struggle within these organizations: balancing efficient operations while ensuring all residents receive personalized care that meets their unique needs.

In conclusion, while some families found solace in having their loved ones placed at Care One or Harmony Village due to certain staff members' commendable efforts or appealing amenities offered on-site?like therapy programs?the mixed bag of experiences ultimately underscores systemic flaws tied largely to management practices regarding staffing levels and training protocols across both facilities. These insights serve as an important reminder for prospective residents' families seeking suitable elderly care environments: thorough research is imperative before entrusting loved ones' well-being into any facility's hands.

Transportation

• Signature Flight Support (1.5 miles)
• NJT - Summit Station (7.7 miles)
• NJT - Short Hills Station (8.1 miles)
• NJT - Millburn Station (8.8 miles)

Pharmacies

• Wegmans (1.7 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.4 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (4.1 miles)

Theaters

• AMC East Hanover 12 (2 miles)

Physicians

• EHE International (2.3 miles)
• Summit Medical Group (2.5 miles)
• Summit Medical Group (2.5 miles)
• Parsippany Pediatrics (3.6 miles)
• Madison Pediatrics (3.8 miles)
• Peter Dabrowksi MD (4.4 miles)
• Cardiology Consultants (5.2 miles)

Cafes

• Starbucks (2.4 miles)
• Starbucks (2.6 miles)
• Panera Bread (2.7 miles)
• Starbucks (3.4 miles)
• Lokl Cafe (3.5 miles)
• Starbucks (4.3 miles)
• Starbucks (4.9 miles)

Parks

• Florham Park Recreation Department (2.4 miles)
• Ginty Field (3.5 miles)
• The Morristown Green (3.5 miles)
• Loantaka Brook Reservation Recreation Area (3.9 miles)
• Volunteers Park (4.6 miles)
• Gardner Field (6.8 miles)
• Freedom Park (8 miles)

Restaurants

• McDonald's (2.4 miles)
• Ferraro's Italian Food Specialties (2.7 miles)
• Wendy's (2.9 miles)
• Tommy's Tavern + Tap (3 miles)
• Chick-Fil-A (3.1 miles)
• Town bar + kitchen (3.2 miles)
• The Committed Pig (3.6 miles)

Places of Worship

• Liquid Church (2.7 miles)
• Church of Jesus Christ of Latter Day Saints (4.8 miles)
• Resurrection Parish (8.1 miles)

Hospitals

• Morristown Memorial Hospital Atlantic Health (3.4 miles)
• Greystone Park Psychiatric Hospital (5 miles)
• Saint Clare's Hospital (6.4 miles)
• Saint Barnabas Medical Center (7.1 miles)
• St Clare's Hospital (8.3 miles)