Sycamore Living At East Hanover

One South Ridgedale Avenue, East Hanover, NJ 07936

For more information about senior living options: (844) 490-3973

3.6 from 72 reviews
5 stars
40
4 stars
7
3 stars
3
2 stars
3
1 stars
19

Assisted Living

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    Overall Review of Sycamore Living At East Hanover

    Pros

    • pro LIVIA is more than just a workplace; it's a family.
    • pro The staff and leadership team go above and beyond to ensure all patients and residents are safe, happy, and cared for.
    • pro Precious Ibe, the director of sales and marketing, consistently goes out of her way to make sure new admissions are treated like family.
    • pro The Rehab, food and nursing staff were amazing.
    • pro The PT staff was amazing.
    • pro Livia provides a modern, clean, and caring environment for seniors.
    • pro Rich and his team are attentive to every detail including care, activities, and cuisine to insure a positive experience.
    • pro Fanny is an outstanding, dedicated nurse that was on duty during some of the most difficult moments.
    • pro The Director of Social Work is excellent.
    • pro The activities department Addie, Anthony, Liah and Kyle is beyond excellent.
    • pro The best PT team; staff is amazing, kind, and very curious.
    • pro A great place with a fantastic staff.

    Cons

    • pro The staff are subpar with a few exceptions; aides perform as little as necessary to get by and patients are left unchecked for considerable amounts of time.
    • pro Nurses and patient services are awful; they all have bad attitudes and just don't care about the residents.
    • pro The staff is lazy and have a very bad attitude, sometimes being nasty.
    • pro The facility is understaffed, and the few staff present prioritize themselves over patients.
    • pro There were days when the food was delivered and it was disgusting.
    • pro There were no return calls from nursing staff, the director of nursing, or the administrator.

    Review

    LIVIA Health & Senior Living emerges in these reflections as a place of strong belonging and purpose, where many people describe it as more than a workplace - a family. The consistent thread is a culture built on hospitality at the heart of healthcare, with long-serving staff and leadership that foster deep connections. Several reviewers speak from the heart about how the growth they've experienced personally and professionally has shaped their appreciation for the community, and how friendships with colleagues - David, Shantae, Abby, Kaitlyn, Steven, Jamie, Alex, Shanae, and many others - have formed the fabric of daily life there. Leadership is repeatedly praised for support, with Rich, Sue, and Becky named as dependable anchors, and coworkers like Vikki, Hailey, Clovis, Shanae, Danielle, Shanell, Kruti, Joydee, Merv, and Sonny highlighted for their warmth and teamwork. The overarching message is that LIVIA strives to be a place where compassionate care and a sense of family coexist with modern facilities and attentive service.

    On the positive side, several experiences emphasize the warmth and dedication of frontline teams. The admissions process, for example, is highlighted as smooth and reassuring, with Abby Weltmer mentioned for making new admissions feel welcome and helping families navigate the process with ease. Precious Ibe, the director of sales and marketing, is repeatedly recognized for going above and beyond to ensure new residents and their families feel at home, turning professional partnerships into genuine friendships. The rehab, nursing, and dietary teams are repeatedly praised for their dedication - ranging from the rehab therapists to the food service staff - who are described as capable, caring, and attentive to the needs of patients. Even in moments of routine care, reviewers recall staff taking time to reassure, chat, and tailor care to individual residents. The activities and culinary teams - along with marketing staff like Precious - are singled out for helping create a welcoming, resort-like atmosphere that reduces the clinical feel and enhances dignity and enjoyment.

    There are many stories of individual staff making a meaningful difference. In particular, the rehab and PT teams are celebrated for their expertise, with several patients and families expressing gratitude for the therapists who helped restore mobility and confidence after surgeries or illness. In one case, a grandson notes that the PT staff were "amazing" and that the overall rehab experience was superb, while other comments point to nutrition and dining staff who elevate meals into a positive daily experience. The broader care team is praised for offering consistent, compassionate interactions; in one of the more poignant notes, a family member describes how a nurse - Fanny - delivered exceptional, dignified care for a loved one in hospice, even while working double shifts and managing a full census, leaving a lasting impression on the physician who witnessed the dedication. The sense that LIVIA can be both a home and a place of professional excellence is a recurring theme, with families celebrating the small and large ways staff make a difference.

    There are also powerful accounts of life-specific care that reinforce LIVIA's strengths. A grandmother's rehab stay is described as positive, with praise for the overall environment, the care team's attentiveness, and the PT staff's expertise. The delivery of care in hospice is highlighted as particularly meaningful, with families noting the dignity and respect shown during one of life's most challenging moments. In these cases, staff members beyond direct clinical care - receptionists, cleaning staff, and nursing aides - are credited with creating a respectful, supportive atmosphere and reducing the emotional burden on families. The facility's cleanliness, contemporary design, and bright, modern surroundings are repeatedly associated with a sense of well-being and safety, reinforcing the impression that LIVIA can feel like a high-quality, specialty care setting that values patient comfort and family involvement.

    Yet, alongside these affirmations, a number of reviewers describe significant challenges that disrupt the otherwise positive picture. A minority of experiences center on severe staffing shortages, perceived neglect, and inconsistent communication. One visitor, presenting as a professional, warns others to consider carefully and to advocate strongly for loved ones, recounting a nurse who disappeared when help was needed and a future where assessments, calls, and bathroom assistance were not reliably available. Other accounts describe long waits for call lights, periods when residents went hours without assistance, and situations where care did not match expectations for dignity or timeliness. Some families report that meals were inconsistent or disappointing on certain days, and the emotional strain of feeling unheard or undervalued by staff colors the overall impression with concern and frustration. In a few cases, families chose to remove a loved one from LIVIA, citing short staffing and a need to be present as advocates to ensure basic needs were met.

    In addition to these critical viewpoints, some reviewers describe a climate of mixed reliability among aides and nurses. While many team members are praised for kindness and responsiveness, others are called out for a perceived lack of motivation, variable attentiveness, or insufficient supervision. Several comments acknowledge that the facility is not without its flaws and that some staff members may be overwhelmed or disheartened by workload; a few reviewers also note that coordination with families and physicians could be improved, and there is a recurring call for stronger safeguards, more proactive communication, and a more consistent experience across shifts. Nevertheless, some of the most vigorous critiques also acknowledge hard truths: LIVIA has strong rehabilitative services, capable clinicians, and a care culture that can be profoundly impactful when staffing and processes align.

    Overall, the experiences paint LIVIA as a place of real contrasts - where exceptional, compassionate care is possible and celebrated, particularly in rehab, hospice, and daily life for residents who benefit from attentive, hospitality-minded staff; and where gaps in staffing, communication, and responsiveness can markedly affect families' trust and the quality of daily care. Positive testimonials consistently point to strong leadership and a culture that treats residents with dignity, flavor, and humanity. They highlight staff who go the extra mile to welcome families, coordinate admissions, coordinate with therapists, and ensure that patients experience not only physical rehabilitation but also a sense of belonging and joy in everyday moments - whether through special events like Tasty Tuesday and Thirsty Thursday, or through thoughtful dining experiences and engaging activities.

    In sum, LIVIA Health & Senior Living appears to be a fundamentally compassionate community with a clear aspiration to provide high-quality, person-centered care. The strength lies in its people - dedicated leaders, attentive admissions teams, skilled therapists, and a broad network of staff who cultivate a warm, family-like atmosphere. The opportunity for growth rests in addressing staffing consistency and improving communication and responsiveness across shifts, so that every resident experiences timely care, clear updates, and seamless coordination with families. For families seeking a place that strives to blend modern care with hospitality and genuine human connection, LIVIA offers a compelling option, with many residents and families praising it as a place where dignity, kindness, and a sense of home are not just ideals but everyday practice.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Newark International (14 miles away) Newark International (14 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Sycamore Living At East Hanover in East Hanover, NJ is an assisted living community that offers a wide range of amenities and care services to provide a comfortable and fulfilling lifestyle for its residents.

    The community provides fully furnished apartments with cable or satellite TV and Wi-Fi/high-speed internet, ensuring that residents can stay connected and entertained. Each apartment also includes a kitchenette, allowing residents to prepare their own meals if desired. Additionally, Sycamore Living offers restaurant-style dining where residents can enjoy delicious and nutritious meals prepared by the on-site culinary team.

    For those who enjoy reading, there is a small library available, perfect for leisurely afternoons spent diving into a good book. Outdoor space is also provided for residents to relax and enjoy the fresh air.

    The community offers various care services to meet the individual needs of each resident. These include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as assistance with transfers. Medication management is also provided to ensure that residents take their medications correctly.

    Sycamore Living understands the importance of maintaining mental wellness, which is why they offer a mental wellness program designed to promote cognitive health and emotional well-being among residents.

    Dining options cater to those with special dietary restrictions, ensuring that all residents can enjoy delicious meals tailored to their specific needs.

    To keep residents engaged and active, Sycamore Living offers resident-run activities as well as scheduled daily activities. These provide opportunities for socialization and participation in enjoyable pastimes.

    The location of Sycamore Living At East Hanover is convenient, with nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures that residents have easy access to various amenities and services in the surrounding area.

    Overall, Sycamore Living At East Hanover provides a supportive environment where seniors can receive personalized care, enjoy a range of amenities and services, and live a fulfilling and independent lifestyle.

    Nearby Places of Interest

    Theaters

    • AMC East Hanover 12 (0.7 miles)

    Cafes

    • Starbucks (1 miles)
    • Panera Bread (1.3 miles)
    • Starbucks (2.8 miles)
    • Starbucks (4 miles)
    • Starbucks (4.2 miles)
    • Starbucks (4.4 miles)
    • Lokl Cafe (4.5 miles)

    Restaurants

    • McDonald's (1 miles)
    • Shake Shack (2.8 miles)
    • McCool's Ice Cream Parlour (3.2 miles)
    • Ferraro's Italian Food Specialties (4.2 miles)
    • Wendy's (4.2 miles)
    • Town bar + kitchen (4.2 miles)
    • Wendy's (4.6 miles)

    Pharmacies

    • Walgreens (1 miles)
    • CVS Pharmacy (1.1 miles)
    • CVS Pharmacy (2.9 miles)
    • Wegmans (3.3 miles)
    • Walgreens (3.3 miles)
    • CVS Pharmacy (4.1 miles)
    • Walgreens (4.2 miles)

    Parks

    • Florham Park Recreation Department (1.3 miles)
    • Ginty Field (4.1 miles)
    • Loantaka Brook Reservation Recreation Area (4.3 miles)
    • The Morristown Green (4.6 miles)
    • Volunteers Park (5.1 miles)
    • Degnan Memorial Park (6.8 miles)
    • Memorial Park (8.2 miles)

    Transportation

    • Signature Flight Support (1.5 miles)
    • NJT - Summit Station (6.3 miles)
    • NJT - Short Hills Station (6.5 miles)
    • NJT - Millburn Station (7.2 miles)
    • NJT - Maplewood Station (8 miles)

    Physicians

    • Summit Medical Group (2.3 miles)
    • EHE International (3.4 miles)
    • Summit Medical Group (3.9 miles)
    • Madison Pediatrics (4.3 miles)
    • Summit Medical Group (4.4 miles)
    • New Jersey Spine Center (4.5 miles)
    • Parsippany Pediatrics (4.8 miles)

    Places of Worship

    • Liquid Church (3.8 miles)
    • Church of Jesus Christ of Latter Day Saints (5.4 miles)
    • Morrow Memorial United Methodist Church (7.7 miles)

    Hospitals

    • Morristown Memorial Hospital Atlantic Health (4.3 miles)
    • Saint Barnabas Medical Center (5.4 miles)
    • Greystone Park Psychiatric Hospital (6.6 miles)
    • Saint Clare's Hospital (7.5 miles)

    Frequently Asked Questions

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