Family Of Caring Healthcare At Ridgewood

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Family Of Caring Healthcare At Ridgewood

Information last verified:

304 South Van Dien Avenue, Ridgewood, NJ 07450

For more information about senior living options: (844) 490-3973

4.4 from 110 reviews
5 stars
90
4 stars
4
3 stars
0
2 stars
1
1 stars
15

Overall Review of Family Of Caring Healthcare At Ridgewood

Pros

  • pro The staff are cheerful, friendly, and helpful.
  • pro The facility is very clean and well maintained.
  • pro The rehab team provides patient, encouraging care that helps residents regain strength and independence.
  • pro Families feel supported by a compassionate, communicative staff.
  • pro The therapists are highly skilled, compassionate, and motivating.
  • pro The administration runs a tight ship and is responsive and caring.
  • pro The food is good and meals are accommodated to dietary needs.
  • pro Residents are treated with dignity, respect, and kindness, and feel like family.
  • pro The environment is warm, home-like, and welcoming.
  • pro Discharge planning is smooth and well-coordinated among departments.

Cons

  • pro One reviewer described the facility as filthy and depressing, saying it needed an overhaul.
  • pro A reviewer criticized the lack of communication, noting patients were moved or scheduled for appointments without informing families and that appointments were missed.
  • pro A family alleged systemic neglect and medical errors, including empty oxygen tanks and the use of unsafe respiratory devices.
  • pro At least one reviewer said the staff could be cold, rude, and dismissive of questions or concerns.
  • pro Reviewers reported unsanitary conditions, such as dirty bed rails, sticky floors, and foul odors.
  • pro Several accounts cited safety and logistics problems, including wrong transport, delayed discharges, and poor discharge planning.

Review

Family Of Caring Ridgewood is best suited for seniors who need subacute rehabilitation and skilled nursing and who prize a hands-on, family-like care culture, strong PT/OT results, and a clean, bright environment that supports recovery and dignity. The community shines for residents willing to engage in aggressive therapy, with therapists who educate patients and families alike, and for families that want frequent, clear updates and easy access to care planning discussions. The atmosphere is practical, personal, and oriented toward getting residents home. Those needing minimal family involvement or expecting perfectly flawless medical oversight without proactive advocacy may want to consider alternatives. The leadership and many clinicians are repeatedly praised for responsiveness, and several reviews highlight straightforward admission and discharge processes as a hallmark strength. Still, families should balance these positives against a spectrum of reported communication gaps and safety concerns.

Several reviews flag serious caveats that deserve close attention. While many patients praise the rehab team and nursing staff, others allege gaps in communication, mismanaged medications, and inconsistent medical oversight. One family describes missed appointments and delayed therapy, plus a failure to keep relatives informed about changes in the plan. Another account recounts disorganized discharge logistics and unclear medication decisions that undermined confidence. A few families report attention waning as discharge approached, or difficulties coordinating with ancillary services. Most troubling are assertions of systemic neglect and unsafe respiratory management in end-of-life scenarios, and even claims that a resident died after care lapses. For families prioritizing unwavering medical vigilance and transparent, proactive risk management, exploring alternatives is prudent.

On the plus side, the facility earns widespread praise for cleanliness, bright rooms, and a home-like environment that preserves dignity. The rehabilitation department stands out: therapists are described as patient, highly skilled, and relentlessly focused on functional goals, with therapy plans that are tailored and that teach safe equipment use. Social workers and case managers are repeatedly cited for responsiveness, helping families navigate care plans and discharge with clarity. Administration is frequently named as approachable and attentive, contributing to a culture where families feel heard. The dining program and activities are more robust than typical, with many residents reporting satisfaction with meals and engagement. Taken together, the rehabilitative trajectory and sense of community offer tangible value when they align with a resident’s goals and family expectations.

Yet the main concerns persist as a counterpoint. The most serious doubts center on communication and consistency in medical oversight. Reports include miscommunications about therapy start times, transport mix-ups, and delays in addressing changes in status or plan. Some families feel excluded from critical decisions and note a lack of timely updates. Environmental complaints, ranging from cleanliness issues to maintenance and safety concerns, also surface in a minority of reviews. End-of-life care, and respiratory management in particular, are described in stark terms by some families who felt decisions were not aligned with best practices or family wishes. This wide spectrum of experience implies that outcomes may depend heavily on the on-shift team, the degree of administrative oversight, and how actively families engage with the care process.

For families who commit to staying actively involved, the facility’s strengths often offset the drawbacks. Strong rehab outcomes, a cohesive, compassionate staff culture, and thorough discharge planning can translate into meaningful recovery and smoother transitions home. The teamwork across nurses, CNAs, therapists, social workers, and administration appears to deliver attentive, personalized care in many cases, with families reporting timely updates and collaborative care planning. To mitigate risk, prospective residents should insist on structured communication protocols: daily progress notes, routine care-conference meetings with the rehab director, and explicit documentation of medication changes. Request to meet the rehabilitation leadership and the director of nursing, review the care plan together, and confirm access to medical oversight from a nurse practitioner or physician when necessary. During tours, probe equipment maintenance, cleanliness standards, and escalation procedures for safety concerns.

In sum, Family Of Caring Ridgewood represents a strong choice for rehab-focused families who want a warm, patient-centered environment, exceptional therapy teams, and robust discharge support. It is well-suited for residents whose families plan to be actively involved, ask hard questions, and partner with a capable team to drive recovery. The downsides, primarily communication gaps, variable medical oversight, and serious safety concerns raised by some families, mean that those unwilling or unable to advocate actively may encounter a mismatch between expectations and reality. Alternatives should be considered for those who prize steady, transparent medical management and rigorous, error-free care coordination. A thorough, in-person evaluation that includes meeting therapy staff, nursing leadership, and current residents’ families will reveal how well this community aligns with specific recovery goals and risk tolerance.

Features

Housing

  • 96 resident community capacity 96 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • LaGuardia (18 miles away) LaGuardia (18 miles away)
  • Newark International (19 miles away) Newark International (19 miles away)
  • Westchester Cty (22 miles away) Westchester Cty (22 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Family Of Caring Healthcare At Ridgewood is an assisted living community located in Ridgewood, NJ. Our facility offers a wide range of amenities to ensure our residents have a comfortable and enjoyable stay. These amenities include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each room, move-in coordination assistance, outdoor space for relaxation or activities, private bathrooms for each resident, restaurant-style dining options with special dietary restrictions taken into consideration, a small library for reading enthusiasts, telephone services included in the rooms, transportation arrangements for non-medical purposes such as shopping or social outings, transportation to doctors' appointments provided when needed. Additionally we offer wellness programs and access to high-speed internet throughout the community.

In terms of care services provided at Family Of Caring Healthcare At Ridgewood we ensure our residents receive 24-hour call system monitoring and supervision for their safety and peace of mind. Our dedicated staff provide assistance with activities of daily living such as bathing and dressing as well as transfers when necessary. We offer specialized diabetes diets if required and prepare and serve meals according to individual needs. Medication management is also provided to ensure proper administration of medications. A mental wellness program is available for those who may need additional support in this area. Transportation arrangements can be made for those with specific dietary restrictions.

Various activities are offered within our community to promote engagement and enjoyment among residents. Our concierge services are available to assist with any personal requests or needs. Fitness programs are offered to encourage physical activity and wellbeing. Planned day trips are organized so that our residents can explore new places together. Resident-run activities allow individuals to actively contribute ideas and plans for group events. Additionally there are scheduled daily activities that cater to different interests and preferences.

Family Of Caring Healthcare At Ridgewood is conveniently located near several cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship and theaters for residents to easily access the services and amenities in the surrounding area. With our comprehensive care services, comfortable accommodations and engaging activities, we strive to create a warm and supportive community where our residents can thrive and enjoy their retirement years.

Nearby Places of Interest

Parks

  • Saddle River County Park (0.6 miles)
  • Saddle River County Park - Dunkerhook Area (1.5 miles)
  • Van Saun County Park (4 miles)
  • Paterson Great Falls National Historical Park (5.4 miles)
  • Rutherford Memorial Park (8.7 miles)

Places of Worship

  • All Saints Episcopal Church (0.9 miles)
  • Community Church Of Glen Rock (1 miles)
  • Hawthorne Gospel Church (2.7 miles)
  • St Pauls Parish (6.2 miles)
  • Clifton Blue Mosque (6.9 miles)
  • Immaculate Heart Of Mary School (7.7 miles)
  • Good Shepherd Lutheran Church (7.9 miles)

Hospitals

  • The Valley Hospital (1 miles)
  • Hackensack Meridian Health Pascack Valley Medical Center (4.9 miles)
  • St Joseph's Regional Medical Center (5.6 miles)
  • Holy Name Medical Center (7.8 miles)

Restaurants

  • Van Dyke Ice Cream (1.2 miles)
  • McDonald's (1.4 miles)
  • Popeyes Louisiana Kitchen (1.4 miles)
  • Park Wood Deli (2 miles)
  • Suburban Diner (3.2 miles)
  • The Capital Grille (3.9 miles)
  • Blue Moon Mexican Cafe (4.3 miles)

Pharmacies

  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (2 miles)
  • Franklyn's Pharmacy (2 miles)
  • CVS Pharmacy (2.2 miles)
  • Rite Aid (3 miles)
  • Walgreens (3.4 miles)
  • Walgreens (3.6 miles)

Cafes

  • Starbucks (2 miles)
  • Willow & Whisk (4.3 miles)
  • Starbucks (5 miles)
  • Starbucks (5.4 miles)
  • Starbucks (6.1 miles)
  • Bogota Press Cafe (7.2 miles)
  • Panera Bread (7.2 miles)

Transportation

  • NJT - Hawthorne Station (3 miles)
  • NJT - Waldwick Station (3.1 miles)
  • IHA Arbor Road Bus Stop (5.8 miles)

Physicians

  • Christian Health Care Center () (3.5 miles)
  • Dr Mondana S. Yazdi, MD (4.5 miles)
  • Paterson Community Health Center (4.6 miles)
  • Kayal Orthopedic - Westwood (4.9 miles)
  • Tenafly Pediatrics (5.5 miles)
  • Women's Total Health of Woodcliff Lake (5.6 miles)
  • Costello Oral Surgery Associates (6.2 miles)

Theaters

  • Dreamscape at AMC Garden State Plaza (4 miles)
  • AMC DINE-IN Shops At Riverside 9 (6 miles)

Frequently Asked Questions

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