Family Of Caring Healthcare At Ridgewood
Save304 South Van Dien Avenue, Ridgewood, NJ 07450
For more information about senior living options: (844) 490-3973
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The staff at Family of Caring Ridgewood were patient, compassionate, and stellar. Nursing staff and aides were super attentive and careful in caregiving. PT/OT staff were turbo-charged in helping residents regain mobility. The kitchen accommodated every meal change, and the food was very good. The recreation department consistently invited residents to participate in activities. Housekeeping provided superb sanitizing and maintained a hygienic environment. The administrator runs an amazingly tight ship and is the most capable steward. The social services team was amazing and highly communicative.
The reviewer was disappointed by the facility due to a severe lack of communication. The transport arrangements led to the patient being taken to the wrong location, causing delays in care. Family members were not notified when appointments were missed or when test results were available. The discharge process lacked clear guidance on what happens next. A critical medication was changed from twice daily to once daily without proper coordination, potentially harming the patient. Staff rarely checked on the patient, requiring the family to compensate with extra oversight. The facility was described as filthy and depressing, needing an overhaul. Antibiotics were started without confirming a urinary tract infection and without informing the family of the results, despite requests to wait.Family of Caring Ridgewood appears, across a range of experiences, to be a place where compassionate, attentive staff can make a difficult stay feel almost like a partnership in recovery. In the most vivid accounts, families describe moments of extraordinary care that leave a lasting impression long after discharge. One mother, Marguerite Franco, arrived after a horrific bilateral pelvic and pubic bone fracture that brought with it excruciating pain and a demanding rehabilitation path. The staff there, from nursing to aides, were praised for handling her with "the most extreme caution and care," taking pains to manage every challenge gingerly and thoughtfully. The regimen - medication administration, bathing, transfers in and out of wheelchairs, and eventual help with bathroom needs and bed mobility - was described as precise and steady, almost clockwork in its reliability. Physical therapy and occupational therapy were described as turbo-charged, driving her back toward mobility, while the kitchen adapted to a myriad of meal changes to accommodate her evolving needs. The recreation department routinely invited her to participate, housekeeping kept the room pristine and hygienic, and even the administrator was seen as a steady, capable steward of a well-oiled operation. The discharge moment, carried out by nurse Alex, capped a narrative in which staff became allies and temporary friends, turning a difficult hospitalization into a testament to sincere, best-in-class care. For this family, the experience cemented a belief that they would return "in a heartbeat" if skilled nursing care were needed again.
Not all experiences, however, proved flawless or seamless. Another family recounted a very different picture, one shaped by communication gaps and logistical missteps that undermined confidence and progress. They sought care for a father who had hip surgery, but found themselves frustrated by a lack of timely updates and a silence that felt deafening when issues arose. A missed orthopedic appointment, caused by a transport error, left the family scrambling and having to reschedule a week later, delaying crucial therapy. The situation escalated into questions about medication management: antibiotics were started after a nurse suggested a possible urinary tract infection, despite unclear test results, and the couple felt they were not adequately informed about the test outcomes or next steps. Communication with the administrator after these concerns did little to ease the tension, and discharge procedures left them with questions about what would happen next and how to properly transition out of the facility. Despite these frustrations, the family acknowledged that their loved one had some dedicated support - an aid who stayed with them daily and performed much of the caregiving duties - yet they still felt that therapy and recovery were hindered by inconsistent follow-through.
In another thread of experiences, the facility is celebrated as a haven of warmth and teamwork for couples and individuals transitioning through subacute rehab. One couple, treated together in what staff affectionately referred to as the "honeymoon suite," received praise for the teamwork and the quality of care that helped them feel secure and well-supported throughout their stay. In this vein, staff in social services - Joe Ferrara and Marnie in particular - were highlighted as exceptionally communicative and helpful, earning a consensus of "10/10 all around." The sense of continuity extended to multiple departments, with descriptions of radiation prep, laundry, meal service, and general caregiving that underscored a culture of attentiveness and consistent support. The overarching sentiment in these narratives is that the facility can provide not just medical care but a sense of safety and companionship during a vulnerable period.
The most emotionally resonant praise often centers on the people who make daily differences in patient lives. Families repeatedly noted that CNAs, nurses, therapists, and social workers created an environment where patients felt valued and protected. A husband's testimony about his wife's stay is especially telling: he described "amazing" care from every corner of the staff, including the hands-on attention of therapy teams and the steady presence of social workers who offered both practical assistance and emotional reassurance. In one case, the staff's care extended beyond the clinical to include companionship and conversation, which the family regarded as integral to the patient's sense of security and comfort. Similarly, a grandfather and a sister who required knee surgery received "one-on-one attention" that left their families convinced they were in the best possible hands, reinforcing a belief that Family of Caring Ridgewood could deliver truly individualized, compassionate rehab when the focus aligned with the patient's needs.
Amid these affirmations, there is also a candid, if painful, acknowledgment of a few systemic issues. One review labeled the facility as "filthy" and "depressing," signaling that physical conditions and the environment can undermine even otherwise solid care. In other accounts, even when the care was praised, there was a sense that more could be done in terms of consistency and thoroughness - particularly around communication, discharge planning, and ensuring that therapy is initiated promptly and maintained without delay. A recurring theme is the tension between the high-touch, person-centered care that many families experienced and the more mechanical, sometimes imperfect operational realities that can interrupt the patient's recovery path. When families felt heard and when administrative leadership demonstrated attentiveness, the experience could soar; when communication faltered or logistics failed, frustrations grew and the overall impression could shift toward concern.
Taken together, these perspectives sketch a facility capable of extraordinary warmth, meticulous attention to daily needs, and a therapy-driven pathway to regain independence. The strongest praise centers on the people who staff the place: nurses, aides, therapists, social workers, and administrators who lead with empathy and competence. The most compelling success stories emphasize precise timing in medication, expert mobility support, engaging therapy sessions, and activities that keep patients connected to life beyond the hospital walls. Yet the less favorable notes remind us that recovery is as much about reliable communication, consistent processes, and seamless transitions as it is about clinical excellence. When these elements align - clear updates, coordinated transport, timely appointments, and a discharge plan that makes sense - the experience becomes a powerful testament to what a well-run rehab facility can offer families during challenging times.
Ultimately, Family of Caring Ridgewood emerges as a place of dualities. On one hand, it is a setting where deep compassion, professional skill, and a strong leadership presence can transform pain and anxiety into a collaborative, hopeful journey toward recovery. On the other hand, it is a reminder that even in such an environment, the human side of healthcare - communication, logistics, and consistent follow-through - must be actively cultivated and maintained. For families who experienced the best of what the team offers, the memory is of trusted caregivers who treated their loved ones like family, turning fear into progress and doubt into gratitude. For others, the message is to stay vigilant, to advocate, and to press for transparent communication and reliable operations, ensuring that the care they receive is as coordinated as it is kind. In the end, the shared thread is clear: when care teams marry technical excellence with genuine human connection, families leave with a sense of peace, confidence, and the belief that the right place, with the right people, can make all the difference in a difficult journey.
96 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (18 miles away) Newark International (19 miles away) Westchester Cty (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Family Of Caring Healthcare At Ridgewood is an assisted living community located in Ridgewood, NJ. Our facility offers a wide range of amenities to ensure our residents have a comfortable and enjoyable stay. These amenities include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each room, move-in coordination assistance, outdoor space for relaxation or activities, private bathrooms for each resident, restaurant-style dining options with special dietary restrictions taken into consideration, a small library for reading enthusiasts, telephone services included in the rooms, transportation arrangements for non-medical purposes such as shopping or social outings, transportation to doctors' appointments provided when needed. Additionally we offer wellness programs and access to high-speed internet throughout the community.
In terms of care services provided at Family Of Caring Healthcare At Ridgewood we ensure our residents receive 24-hour call system monitoring and supervision for their safety and peace of mind. Our dedicated staff provide assistance with activities of daily living such as bathing and dressing as well as transfers when necessary. We offer specialized diabetes diets if required and prepare and serve meals according to individual needs. Medication management is also provided to ensure proper administration of medications. A mental wellness program is available for those who may need additional support in this area. Transportation arrangements can be made for those with specific dietary restrictions.
Various activities are offered within our community to promote engagement and enjoyment among residents. Our concierge services are available to assist with any personal requests or needs. Fitness programs are offered to encourage physical activity and wellbeing. Planned day trips are organized so that our residents can explore new places together. Resident-run activities allow individuals to actively contribute ideas and plans for group events. Additionally there are scheduled daily activities that cater to different interests and preferences.
Family Of Caring Healthcare At Ridgewood is conveniently located near several cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship and theaters for residents to easily access the services and amenities in the surrounding area. With our comprehensive care services, comfortable accommodations and engaging activities, we strive to create a warm and supportive community where our residents can thrive and enjoy their retirement years.
Family Of Caring Healthcare At Ridgewood is located at 304 South Van Dien Avenue, Ridgewood, NJ 07450 in Bergen County, New Jersey
Family Of Caring Healthcare At Ridgewood on seniors.fyi includes 5 photos including images showing landscaping, trees, outdoors, nature, garden, building, gazebo, entrance, and more.
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Outdoors
Building
Trees
Landscaping
Entrance
