Care One At Ridgewood Avenue
SaveW-90 Ridgewood Avenue, Paramus, NJ 07652
For more information about senior living options: (844) 490-3973
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CareOne facilities elicited a wide spectrum of experiences from families and patients, with many gratefully praising the warmth and dedication of the staff, while others recounted serious concerns about medical monitoring, accountability, and administrative communication. Across the reviews, CARE One at Ridgewood Avenue (CORA) emerges repeatedly as a place where rehab, therapy, and interpersonal kindness can shine, even as medication management, housekeeping of belongings, and administrative responsiveness can fall short.
On the glowing side, several families highlighted compassionate care from nurses, aides, physical therapists, and activity staff. They described aides and nurses as attentive, patient, and genuinely caring, with particular recognition for staff members who seemed to know their loved ones well. Names like Annette Arce, Kay, Maya, Irene, Juliet, Joel, and Emily show up as standout clinicians who provided consistent, comforting support during recovery or daily care. The rehab teams - PT and OT - were repeatedly praised for their professionalism and effectiveness, helping patients regain function and confidence after surgeries or strokes. The dining and kitchen staff were commended for offering variety, accommodating substitutions, and making meals something to look forward to, a detail that helped patients feel more like themselves during a challenging stay. Admissions and pre-surgical coordination also received high marks in some reviews, with Claudine Tahan-Tunbakji described as exceptionally helpful, professional, and reassuring during the often stressful pre-admission process.
In contrast, several reviewers reported troubling gaps in care that severely affected their loved ones. A recurring theme was the lag between requests for routine care and actual response, with phrases like "an hour and a half for a bed pan" and "never answered" echoing among families who felt left waiting and unheard. Medication issues appeared prominently, including a case where a psych med was reportedly not given for nearly two weeks due to pharmacy supply issues, leaving families to scramble to get the necessary drugs. Some reviewers described a sense of chaos in management, noting unreturned calls from directors and a perceived failure to address root problems, which critics framed as a failure of accountability rather than isolated incidents.
Belongings and safety also appeared as significant concerns. Several patients or families reported lost dentures and questioned the facility's accountability for patient belongings, with some staff reportedly deferring blame or failing to provide clear solutions. One review described the director's lack of responsiveness as a key factor driving frustration and anxiety, while another criticized the administration for sending mixed messages and not following through on grievances. These experiences contributed to a broader sense that, while the day-to-day care could be good, systemic issues in management and communication undermined trust and safety.
A number of reviews gave a strong impression that CORA can be an excellent choice for subacute rehab, especially when it comes to the quality of rehabilitation services and the overall atmosphere. Commentators repeatedly described CORA as a place with a warm, family-like environment and a dedicated team that can deliver outstanding outcomes when managed well. They praised the clear commitment of staff to patient comfort, and they highlighted the care and support that helped them navigate post-operative recovery and return to daily activities. In these accounts, CORA is lauded as a facility that, with the right coordination and leadership, can exceed expectations and deliver what families need most during difficult medical transitions.
Despite the positive testimonials about staff compassion and rehab excellence, the reviews collectively emphasize that the patient experience at CareOne hinges significantly on the effectiveness of leadership and administrative responsiveness. Several families insisted that, for loved ones who require close medical monitoring - particularly around medications or who have dementia - the facility must be vigilant about communication, accountability, and safeguarding personal belongings. The presence of enthusiastic advocates for Claudine in admissions and of specific frontline staff who made a meaningful difference is notable, illustrating that individual relationships with certain caregivers can guide a patient's overall impression of the facility.
In closing, CareOne at Ridgewood Avenue and its peers are portrayed as places of strong potential and real warmth, capable of excellent rehab outcomes and compassionate daily care. Yet the reviews also reveal a troublingly two-sided reality: when systems and communications falter, even a facility with talented nurses, therapists, and aides can fail to meet the expectations - and the urgent needs - of patients and their families. For families considering CORA, the messages suggest a thoughtful approach: lean on proactive staff like Claudine for admissions, seek clarity and regular updates from the management team, and advocate for timely attention to medications, safety, and belongings. With attentive leadership and consistent communication, the positive experiences and clinical excellence described by many reviewers can align more reliably with every patient's needs.
Care One at Ridgewood Avenue in Paramus, NJ is an exceptional assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The community boasts a beauty salon where residents can indulge in pampering treatments, as well as access to cable or satellite TV for their entertainment.
Transportation is made easy with the community's own operated transportation service, ensuring residents can easily access the surrounding areas. For those who enjoy technology, there is a computer center with Wi-Fi/high-speed internet available.
Meals are provided in a restaurant-style dining room, offering delicious and nutritious options prepared by the skilled kitchen staff. Private bathrooms are available for added convenience and comfort.
Residents have plenty of opportunities to engage in social activities and maintain an active lifestyle. They can stay fit by utilizing the fitness room or participating in fitness programs organized by the community. Planned day trips and resident-run activities provide further opportunities for socialization and exploration.
The location of Care One at Ridgewood Avenue is ideal, with various amenities nearby such as cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to everything they may need within close proximity.
In terms of care services, 24-hour call system and supervision provide peace of mind to both residents and their families. Assistance with daily activities such as bathing, dressing, and transfers is readily available. Medication management ensures that medications are taken correctly, while special dietary restrictions are accommodated through diabetes diet and meal preparation services.
Mental wellness programs focus on promoting overall wellbeing among residents. Additionally, transportation arrangements can be made for non-medical purposes as well as doctors' appointments.
Overall, Care One at Ridgewood Avenue offers exceptional care services along with a wide range of amenities to enhance the quality of life for its residents.
Care One At Ridgewood Avenue is located at W-90 Ridgewood Avenue, Paramus, NJ 07652 in Bergen County, New Jersey
Care One At Ridgewood Avenue on seniors.fyi includes 5 photos including images showing interior, dining, entrance, lobby, decor, lighting, table settings, windows, and more.
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