Care One At Ridgewood Avenue in Paramus, NJ

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Care One At Ridgewood Avenue in Paramus, NJ

Information last verified:

W-90 Ridgewood Avenue, Paramus, NJ 07652

For more information about senior living options: (844) 490-3973

4.4 from 110 reviews
5 stars
85
4 stars
10
3 stars
1
2 stars
2
1 stars
12

Overall Review of Care One At Ridgewood Avenue

Pros

  • pro The facility is clean and the staff are nice.
  • pro Annette made the stay very nice and comfortable; she was friendly and professional.
  • pro The staff were outstanding, welcoming and attentive.
  • pro Annette Arce checked in often and made guests feel like valued family members.
  • pro The care and therapy were top-notch.
  • pro James, the physical therapist, was supportive, professional, and focused on recovery.
  • pro Evelyn, Ivan, and Phoebe stood out for their care; everyone was amazing.
  • pro The dining and kitchen staff provided delicious food options and enjoyable meals.
  • pro The PT/OT staff are friendly and dedicated to helping residents return to a normal life.
  • pro Claudine is pleasant, professional, gracious, kind and friendly.
  • pro The nursing staff were professional and compassionate.
  • pro The staff are attentive, patient, and caring.

Cons

  • pro The reviewer says it should be called CARE LESS, arguing the facility cannot provide close monitoring for seriously ill patients.
  • pro Aides don’t answer, medications aren’t given correctly, supplies are never available, and the dietary is awful.
  • pro It’s described as devastatingly horrible with no accountability and staff who don’t keep an eye on patients.
  • pro Nursing is severely understaffed and weekends are a total joke, with patients begging for assistance.
  • pro The facility is called absolutely disgusting after a grandmother’s clothes were stolen and she was left on the floor all night.
  • pro One reviewer states the place is horrendous and should be avoided.
  • pro Staff are accused of neglecting a dementia patient, leaving him in feces and failing to clean him.
  • pro Dentures were lost and the facility refused responsibility for the belongings.

Review

CareOne at Ridgewood Avenue is best suited for seniors who are navigating post-acute rehab or short-to-mid term nursing rehab after surgery or a significant medical event, and who prize a clean, welcoming environment with a therapy-forward approach. The community’s strongest suit is a robust rehabilitation ecosystem, highly capable PT/OT teams, an emphasis on individualized recovery plans, and staff who visibly invest in helping residents regain function. It is especially well-mitted for those who respond to hands-on attention from a concierge staff and who value a home-like atmosphere where daily routines, meals, and activities feel genuinely accommodating. Families should recognize that this setting shines when the goal is to regain independence quickly and return home, or transition to a less intensive care level. However, it is not the universal answer for every need, and potential residents should be mindful of how the facility handles medical oversight and administrative communication.

The most compelling positives are tangible and consistent. Cleanliness and a warm, professional atmosphere permeate most stays, with residents and visitors repeatedly noting a bright, well-kept environment. The therapy experience is widely praised: dedicated clinicians who listen, tailor exercises, monitor form, and push just enough to maximize progress. Testimonials highlight specific therapists and teams, PTs and OTs who become integral to recovery, along with nurses and aides who are described as compassionate, responsive, and patient-centered. The dining experience also stands out for many: varied menu options, attentive kitchen and dining staff, and a willingness to accommodate substitutions. The concierge function, led by Annette Arce, consistently appears as a defining strength, an on-floor, proactive presence who checks in, coordinates needs, and makes families feel heard and valued. Admissions professionals receive frequent praise for smooth onboarding, timely room preparation, and clear guidance through the placement process.

Yet, the narrative is not uniformly positive. A meaningful subset of reviews recounts serious lapses in care and administration. Chronic issues cited include delays in pain management and medication administration, gaps in bedside responsiveness, and inconsistent staffing during critical moments. Several families describe experiences where calls for assistance were not answered promptly, or where crucial tasks, such as medication scheduling, hydration, or transfer planning, were not completed with expected care. Personal belongings, including dentures, have been reported as lost or mishandled, underscoring containment gaps that erode trust. A few reviewers describe difficulties communicating with leadership, with direct concerns seemingly spinning through a challenging bureaucracy. These accounts are not minority anecdotes; they recur with sufficient frequency to warrant careful consideration.

The core pros do offset many of the cons for a substantial portion of residents, but the balance is uneven and highly dependent on individual needs. For post-op and subacute rehab, the strong clinical staff and therapy teams can produce meaningful recovery milestones, and the overall staff warmth reduces anxiety during a stressful recovery period. The clean, well-run facility and the on-the-spot support from Annette, the nursing team, and the rehab crew create an environment where most residents feel heard, respected, and cared for. However, when care demands extend beyond rehabilitation, such as complex medication regimens, unpredictable health fluctuations, or memory impairments, the gaps in accountability, communication, and consistent clinical oversight become much more consequential. In these cases, the risk of delayed meds, missed alerts, or mismanaged transfers can outweigh the benefits of a positive rehab experience.

Practically, families should match expectations to the program’s strengths. If the goal is rapid rehabilitation and a supportive, almost hotel-like stay with accessible therapy, this community can deliver excellent outcomes, especially when a resident is actively engaged with PT/OT and benefits from a proactive concierge team. Prospective residents should insist on meeting the leadership team, clarifying care coordination protocols, and reviewing how pain management and medication administration are handled day-to-day. It is wise to verify the availability of staff across shifts and to understand the grievance and escalation process before a stay begins. For patients with dementia, complex behavioral needs, or chronic medical requirements, more conservative judgments are prudent: explore facilities with higher staffing ratios, clearer accountability, and proven track records in acute medical management.

In the final analysis, CareOne at Ridgewood Avenue represents a compelling option for rehabilitation-focused seniors who value warmth, cleanliness, and a high-quality therapy milieu. When the primary objective is to regain function and return home, the facility often exceeds expectations through its therapy teams and attentive staff, with Annette Arce frequently serving as a trusted advocate and touchpoint. However, the decision hinges on risk tolerance for administrative gaps and the facility’s ability to sustain consistent medical oversight, particularly during emergencies or for residents with complex medication needs. If those risk factors matter, if timely pain control, reliable call-response, and unambiguous communication are non-negotiable, alternative communities with stronger governance and more robust around-the-clock oversight should be evaluated. The right choice will align the home-like rehab strengths with a clear plan for medical continuity and accountability.

Features

Housing

  • 110 resident community capacity 110 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • LaGuardia (17 miles away) LaGuardia (17 miles away)
  • Newark International (20 miles away) Newark International (20 miles away)
  • Westchester Cty (21 miles away) Westchester Cty (21 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Care One at Ridgewood Avenue in Paramus, NJ is an exceptional assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The community boasts a beauty salon where residents can indulge in pampering treatments, as well as access to cable or satellite TV for their entertainment.

Transportation is made easy with the community's own operated transportation service, ensuring residents can easily access the surrounding areas. For those who enjoy technology, there is a computer center with Wi-Fi/high-speed internet available.

Meals are provided in a restaurant-style dining room, offering delicious and nutritious options prepared by the skilled kitchen staff. Private bathrooms are available for added convenience and comfort.

Residents have plenty of opportunities to engage in social activities and maintain an active lifestyle. They can stay fit by utilizing the fitness room or participating in fitness programs organized by the community. Planned day trips and resident-run activities provide further opportunities for socialization and exploration.

The location of Care One at Ridgewood Avenue is ideal, with various amenities nearby such as cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to everything they may need within close proximity.

In terms of care services, 24-hour call system and supervision provide peace of mind to both residents and their families. Assistance with daily activities such as bathing, dressing, and transfers is readily available. Medication management ensures that medications are taken correctly, while special dietary restrictions are accommodated through diabetes diet and meal preparation services.

Mental wellness programs focus on promoting overall wellbeing among residents. Additionally, transportation arrangements can be made for non-medical purposes as well as doctors' appointments.

Overall, Care One at Ridgewood Avenue offers exceptional care services along with a wide range of amenities to enhance the quality of life for its residents.

Nearby Places of Interest

Restaurants

  • Popeyes Louisiana Kitchen (0.4 miles)
  • McDonald's (0.5 miles)
  • Van Dyke Ice Cream (2.1 miles)
  • Park Wood Deli (2.7 miles)
  • Suburban Diner (2.8 miles)
  • The Capital Grille (3.7 miles)
  • Allendale Bar & Grill (4.6 miles)

Hospitals

  • The Valley Hospital (1.1 miles)
  • Hackensack Meridian Health Pascack Valley Medical Center (3.9 miles)
  • St Joseph's Regional Medical Center (6.3 miles)
  • Holy Name Medical Center (7.3 miles)

Parks

  • Saddle River County Park (1.3 miles)
  • Saddle River County Park - Dunkerhook Area (1.6 miles)
  • Van Saun County Park (3.4 miles)
  • Paterson Great Falls National Historical Park (6.2 miles)

Places of Worship

  • All Saints Episcopal Church (1.9 miles)
  • Community Church Of Glen Rock (2 miles)
  • Hawthorne Gospel Church (3.8 miles)
  • St Pauls Parish (6.6 miles)
  • Good Shepherd Lutheran Church (7.3 miles)
  • Clifton Blue Mosque (7.3 miles)
  • Bais Torah U'tefilah (8.4 miles)

Pharmacies

  • Franklyn's Pharmacy (2.3 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (2.7 miles)
  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (3.2 miles)
  • Rite Aid (3.3 miles)
  • CVS Pharmacy (3.9 miles)

Cafes

  • Starbucks (2.9 miles)
  • Starbucks (4.7 miles)
  • Willow & Whisk (5 miles)
  • Starbucks (5.7 miles)
  • Starbucks (6.4 miles)
  • Bogota Press Cafe (6.8 miles)
  • Panera Bread (7.4 miles)

Transportation

  • NJT - Waldwick Station (3.4 miles)
  • NJT - Hawthorne Station (3.9 miles)
  • IHA Arbor Road Bus Stop (6.6 miles)

Theaters

  • Dreamscape at AMC Garden State Plaza (3.8 miles)
  • AMC DINE-IN Shops At Riverside 9 (5.4 miles)

Physicians

  • Kayal Orthopedic - Westwood (3.9 miles)
  • Christian Health Care Center () (4.5 miles)
  • Tenafly Pediatrics (4.9 miles)
  • Women's Total Health of Woodcliff Lake (5.3 miles)
  • Dr Mondana S. Yazdi, MD (5.3 miles)
  • Paterson Community Health Center (5.5 miles)
  • Memorial Sloan Kettering Cancer Center Bergen (6 miles)

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