Overall Review of Spring Hills Post Acute Care of Livingston
caveat
2 reviews mention this
Sanitation concerns show up in some reviews
Some residents describe sanitation issues that made them uncomfortable.
A couple of reviews raise concerns about cleanliness and sanitary practices in day-to-day care. One reviewer describes the facility as filthy and unsanitary, saying items were not being properly maintained. Another reviewer reports an incident involving glove use that they felt was not handled hygienically during a bathroom-related routine.
caveat
2 reviews mention this
Call bell and staffing delays criticized
Several reviews mention delays getting help when needed.
At least two reviewers say help was not available quickly, even for urgent requests. One review describes insufficient staffing for higher-acuity needs and call lights not being answered in a timely manner. Another review reports an extended wait for the call bell and emergency assistance, adding that the response felt inadequate during their stay.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.