Alaris Health At West Orange
Save5 Brook End Drive, West Orange, NJ 07052
For more information about senior living options: (844) 490-3973
The staff is very welcoming and pleasant. The nursing staff was pleasant, friendly, and professional. The facility is located in a quiet and serene location. The entrance into the lobby waiting area was well lit and presented a comfortable, clean environment. The staff on the second floor are attentive, and the nurses and PTs are awesome. The building is great, very clean, and the staff is great. The experience is great when visiting a family member. The staff provides timely responses with helpful information. All questions are answered satisfactorily. The receptionist is friendly and the facility is always clean. Everyone there is nice and focused on helping the residents. The staff and aides are courteous and helpful; the nurses and therapists are excellent.
The staff is not courteous or polite; they won't speak to residents and respond begrudgingly. The facility is a disgrace and they do not care about the patients. The workers are rude and treat residents horribly, feeding them poorly and leaving them in soiled diapers all day. The building is outdated and understaffed, with poor attention to residents' needs. Some nurses and CNAs are lazy and have unwelcoming personalities, and they take long to respond to call bells. If they could give zero stars, they would; the care is terrible and patients' conditions can worsen. The food is not diabetic-friendly and very unappetizing. There have been reports of neglect and even deaths linked to inadequate care and delays in response. There are flies in the dining/recreation areas.Alaris Health at West Orange is best suited for families seeking sub-acute rehab and post-acute recovery in a clean, well-maintained setting where therapy success and personable frontline staff are realistically attainable, provided there is active family involvement and clear expectations about care workflows. It is less appropriate for those who demand unwavering, clockwork reliability in staffing, medications, and daily supervision. For families prioritizing absolute consistency and zero risk of gaps in attention, alternatives with more consistently staffed rounds and tighter oversight should be considered.
On the plus side, the facility often presents a calm, inviting environment. Reviewers repeatedly note a clean, bright campus, welcoming front-desk staff, and a sense that the rehab team can drive meaningful progress. The second floor is singled out by several families as where strong nurses and therapists operate, delivering hands-on care and encouraging patients to push toward recovery. Therapy teams are frequently described as knowledgeable and dedicated, with multiple patients reporting tangible gains and successful returns home after PT/OT. Administrators and social workers are praised for coordinating services and maintaining communication, which can make the discharge process smoother and more predictable.
However, the downsides are hard to overlook and can dramatically shift the balance for decision-making. A sizable share of reviews allege serious lapses in care: rude or disengaged staff, long waits for assistance, and inconsistent medication administration. Some families recount dangerous or distressing episodes - delayed urgent care, floors or rooms left unmanaged, or equipment issues that compromised patient safety. The most alarming narratives describe neglectful behavior, untreated needs, or a perception that staff move slowly or lack empathy. These pointed experiences highlight real risk when staffing is thin or oversight is lax, and they cannot be dismissed in a decision framework.
The contrast between strong rehab momentum and problematic day-to-day care creates a nuanced value proposition. For residents who enter with a clear, progress-focused plan and bring active family oversight - asking pointed questions, requesting specific therapists, and demanding timely responses - the positives can meaningfully offset some drawbacks. Cleanliness, pleasant communications, and a robust therapy pipeline can translate into measurable mobility improvements and smoother transitions to home life. Yet this offset relies on consistent unit leadership, dependable aide coverage, and transparent problem-solving, all of which appear uneven across reviews.
Prospective families should approach with a practical testing mindset. During visits, request a candid tour of the rehab floor, talk with both therapists and charge nurses, and insist on concrete metrics: typical PT/OT weekly hours, med pass times, and call-light response times. Inquire about staffing ratios on peak hours, maintenance schedules for older infrastructure, and current plans for renovation or upgrades. Dietary needs and meal options deserve attention, given mixed feedback on food quality, even as some families note adequate accommodations for diabetic or other dietary restrictions. Ask to review the admission agreement, Medicaid acceptance status, and discharge coordination timelines to ensure alignment with expected stay length and post-acute goals.
Ultimately, Alaris Health at West Orange presents as a credible option for families prioritizing rehabilitation outcomes in a clean, supportive setting, with many caregivers delivering compassionate, competent care on the best days. The caveat is unmistakable: experiences vary widely, and negative reports about staffing responsiveness, safety lapses, and odor or cleanliness issues cannot be ignored. If a family can establish strong ongoing oversight, insist on clear care plans, and commit to regular check-ins, the facility can deliver meaningful recovery and a positive environment for a loved one. If not, and risk tolerance for inconsistent attention is low, another option will likely serve better. The decision hinges on the ability to supervise care closely and the priority placed on rehab progress versus guaranteed day-in, day-out reliability.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newark International (8 miles away) LaGuardia (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Alaris Health At West Orange is an assisted living community located in West Orange, NJ. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
For those who enjoy staying active and looking their best, we have a beauty salon and fitness room available. Residents can also take advantage of our computer center, gaming room, and small library for entertainment and relaxation. Outdoor space is provided for those who enjoy spending time in nature or gardening.
Our dining room offers restaurant-style dining with meals prepared by our professional staff. Special dietary restrictions are accommodated to ensure that all residents receive nutritious meals that meet their individual needs. In addition, our community operates transportation for non-medical purposes and can arrange transportation to doctors' appointments.
We provide various care services to support our residents' daily living activities. Our 24-hour call system ensures that assistance is always available when needed. Our caring staff is trained to provide assistance with bathing, dressing, transfers, and medication management. We also offer diabetes diets and special dietary restrictions as needed.
At Alaris Health At West Orange, we believe in promoting mental wellness among our residents. We offer a mental wellness program along with scheduled daily activities to keep them engaged and socially active. Planned day trips and resident-run activities add to the range of experiences available within our community.
Our location is conveniently surrounded by cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This makes it easy for our residents to access various amenities and services in the neighborhood.
With a focus on providing exceptional care and quality of life for our residents, Alaris Health At West Orange offers comfortable living spaces combined with a vibrant community atmosphere.
Alaris Health At West Orange is located at 5 Brook End Drive, West Orange, NJ 07052 in Essex County, New Jersey
Alaris Health At West Orange on seniors.fyi includes 6 photos including images showing landscaping, building, architecture, interior, waiting area, tree, nature, trees, and more.
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