Alaris Health At West Orange is a nursing home community in West Orange, NJ.
Information last verified:
Alaris Health At West Orange
Save5 Brook End Drive, West Orange, NJ 07052
For more information about senior living options: (866) 208-4318
Residents and visitors repeatedly describe a clean, well-maintained facility.
Multiple reviews highlight that the building looks and smells clean, with well-kept common areas and rooms. Several visitors specifically mention cleanliness on hallways and floors, and that the space feels bright and comfortable. Even among mixed experiences, cleanliness shows up as a noticeable positive.
Many reviewers describe staff as welcoming, helpful, and professional.
A recurring theme in the reviews is warm, respectful interactions, including friendly reception and nurses or aides who answer concerns. Several reviewers say communication during visits felt supportive, with staff ready to help and provide information. Some reviews also call out named team members and describe professional care on the floor and in rehab.
Some residents and families report delays in getting help and insufficient staffing.
Several reviews raise concerns about time to respond to needs, including waiting for an aid or call bell and seeing residents go unattended. Others describe being ignored during requests for assistance, with call buttons or paging lights not leading to timely help. A few reviews also describe low manpower as a reason care feels slow or incomplete.
Some reviews say care plans and schedules are not well coordinated or communicated.
A few reviewers describe problems with coordination, such as lack of access to care plan details or information not being communicated. Others mention that basic scheduling around therapy, doctor visits, and meals could be better. There are also reviews where families felt follow-through or medication timing was not handled as expected, leading to worry.
Reviews are mixed on meals, with multiple complaints about taste and meal accuracy.
Some residents and families are unhappy with the quality and presentation of food, describing meals as unappetizing or not meeting dietary needs. Other comments mention mismatches between what was expected and what was served, including breakfast items and meal substitutions. At the same time, a smaller number of reviews mention food looking good or being acceptable, which helps explain the overall split.
Rehabilitation reviews often point to physical therapy supporting improved mobility.
Multiple reviewers talk about getting physical therapy while in the facility and describe noticeable progress, including returning to walking or being able to transfer with assistance. Some families mention therapy starting soon after admission and highlight rehab staff as especially helpful and knowledgeable. A few reviews also connect therapy to discharge readiness and daily-function improvement.
Nearby hospitals and clinics are referenced in reviews related to urgent needs.
In the reviews, families mention local hospitals during medical situations and discuss transfer decisions. The area also includes nearby hospital and physician offices listed around the community, which may be reassuring for families planning for care needs. At minimum, reviewers show they are thinking about proximity when outcomes turn urgent.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
120 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Newark International (8 miles away) LaGuardia (21 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesAlaris Health At West Orange is located at 5 Brook End Drive, West Orange, NJ 07052 in Essex County, New Jersey
Alaris Health At West Orange on seniors.fyi includes 6 photos including images showing landscaping, building, architecture, interior, nature, trees, outdoors, lobby, and more.
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