Alaris Health At West Orange
SaveInformation last verified:
5 Brook End Drive, West Orange, NJ 07052
For more information about senior living options: (844) 490-3973
The staff are friendly, welcoming, and very helpful. The facility is well maintained and very clean. The environment is calm, bright, and inviting for visitors and residents. The nursing and therapy teams provide excellent care and treatment. Admin staff and social workers are wonderful with patients and families. The administration is supportive and compassionate toward residents. The recreation department is engaging and appreciated by residents. Families feel reassured by timely responses and good communication. Reviewers frequently recommend this facility for loved ones. The overall experience is described as top notch and professional.
The staff are not courteous or polite and do not speak to visitors. The facility is a disgrace and does not care about its patients. The staff are rude, frequently late with medications, and treat residents poorly. The aides are lazy and the facility lacks sufficient manpower to run properly. The kitchen serves wrong food and feeds residents things they cannot eat. The floors in the rooms are dusty and not cleaned adequately. The facility is outdated, poorly maintained, and dirty. Call bells are ignored and staff respond only after long delays. Emergencies are mishandled, with some patients deteriorating and needing hospitalization. Some staff are unprofessional, unfriendly, and disrespectful to residents. There are reports of neglect and mismanagement of medications or medical equipment. Several reviews warn not to send loved ones there.Alaris Health at West Orange is best suited for families prioritizing rehabilitation and mobility recovery in a clean, seemingly well-run setting, with an emphasis on hands-on therapy and a generally welcoming front-line team. This community tends to work well for residents who benefit from a structured rehab program started promptly after hospitalization or injury, and for families who can be present to participate in care planning and daily oversight. The strongest advocates paint a picture of a bright, orderly environment with attentive physical therapy and a capable clinical core, where administrators and frontline staff are praised for their professionalism and patient-centered communication. In short, when recovery and an empathetic, active rehab flow are the top priorities, Alaris West Orange can deliver measurable gains and a reassuring atmosphere.
But there are clear red flags that should push families to weigh alternatives. Several reviews depict experiences where care was inconsistent or unresponsive, with reports of delayed responses to calls, mixed attitudes among aides and nurses, and situations where medical needs did not seem to be addressed promptly. A number of families describe unsafe or frightening episodes, including emergency situations that escalated due to perceived hesitancy or miscommunication, and some accounts recount patients being left waiting for transfer or help during critical moments. For loved ones who require continuous, highly reliable monitoring and rapid intervention, these patterns raise serious questions about safety and reliability, and suggest that alternatives with deeper staffing guarantees may be worth exploring.
On balance, the community’s positives tend to center on its physical environment and certain segments of staff. The facility is repeatedly described as clean, well maintained, and visually welcoming, with a calming, quiet setting that belies the bustle of rehabilitation. Therapy teams receive frequent praise for expertise and dedication, and several recovering residents or their families credit therapists, social workers, and certain administrators with clear, compassionate guidance and effective progress toward mobility goals. The recreation and activity programming also emerges as a meaningful toehold for morale, contributing to a sense of normalcy and engagement that matters in rehabilitation. For families who value a professional, organized approach to therapy, along with a clean, pleasant backdrop for recovery, these elements are compelling.
Where the criticisms land hardest is in consistency, staffing stability, and overall safety culture. Reviews recount ongoing concerns about understaffing, variability in how medications and treatments are administered, and inconsistent quality of care across shifts. Some accounts point to odor or cleanliness issues in certain areas, delays in essential care, or gaps in monitoring that can erode trust. The most alarming anecdotes describe patients who did not receive timely attention during urgent episodes, or who required repeated hospital transfers after suboptimal in-facility management. Taken together, these experiences suggest a facility whose strengths, when staffing levels are adequate and supervision remains proactive, can support solid rehab outcomes, but whose weaknesses may undermine safety and continuity of care in less ideal circumstances.
That tension between strengths and risks means the decision hinges on what matters most to the family and how proactive they can be. If choosing Alaris West Orange, a practical approach is essential: insist on meeting the admissions director and the unit leadership, request a current staffing plan with ratios by shift, and review concrete protocols for emergency transfer and medication management. Prospective families should demand a clear course of care coordination, including regular rounding by a nurse manager, explicit response-time targets for call bells, and a written plan for potential hospital transfers. It’s also wise to speak directly with the rehab team about expected timelines for therapy milestones, and to verify that dietary and diabetic needs are meticulously addressed. These steps help tilt the balance toward the community’s rehabilitation strengths while minimizing risk exposure.
In the end, Alaris Health at West Orange can be a strong choice for families who prioritize rehab capabilities, a clean and professional environment, and staff who genuinely invest in residents’ mobility and daily quality of life, provided there is an active partnership with the facility. It is not a universal recommendation, however. For loved ones with complex medical monitoring needs, fragile health, or a heightened sensitivity to staffing variability and safety lapses, exploring alternatives with more consistent staffing guarantees and proven emergency responsiveness may be prudent. Consider nearby options with similar rehab focus but different staffing models, and compare outcomes from recent state surveys and third-party reviews to ground the decision in current performance rather than memories of past impressions.
Ultimately, the right choice hinges on balancing the desire for robust rehabilitation and a reassuring day-to-day atmosphere against the reality of staffing reliability and safety culture. If a family can commit to vigilant oversight, maintain open lines of communication with administrators and clinicians, and actively participate in care planning, Alaris Health at West Orange can deliver meaningful recovery gains in a supportive setting. If, instead, the priority is unwavering consistency, rapid emergency response, and a uniformly high assurance of everyday safety, it pays to widen the search to facilities with a longer track record of stable staffing and fewer cautions raised by families.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newark International (8 miles away) LaGuardia (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Alaris Health At West Orange is an assisted living community located in West Orange, NJ. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
For those who enjoy staying active and looking their best, we have a beauty salon and fitness room available. Residents can also take advantage of our computer center, gaming room, and small library for entertainment and relaxation. Outdoor space is provided for those who enjoy spending time in nature or gardening.
Our dining room offers restaurant-style dining with meals prepared by our professional staff. Special dietary restrictions are accommodated to ensure that all residents receive nutritious meals that meet their individual needs. In addition, our community operates transportation for non-medical purposes and can arrange transportation to doctors' appointments.
We provide various care services to support our residents' daily living activities. Our 24-hour call system ensures that assistance is always available when needed. Our caring staff is trained to provide assistance with bathing, dressing, transfers, and medication management. We also offer diabetes diets and special dietary restrictions as needed.
At Alaris Health At West Orange, we believe in promoting mental wellness among our residents. We offer a mental wellness program along with scheduled daily activities to keep them engaged and socially active. Planned day trips and resident-run activities add to the range of experiences available within our community.
Our location is conveniently surrounded by cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This makes it easy for our residents to access various amenities and services in the neighborhood.
With a focus on providing exceptional care and quality of life for our residents, Alaris Health At West Orange offers comfortable living spaces combined with a vibrant community atmosphere.
Alaris Health At West Orange is located at 5 Brook End Drive, West Orange, NJ 07052 in Essex County, New Jersey
Alaris Health At West Orange on seniors.fyi includes 6 photos including images showing building, architecture, interior, landscaping, reception area, lighting, urban, brick exterior, and more.
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