Complete Care at Summit Ridge

Pros

• The staff at Summit Ridge are friendly, engaging, and attentive, making residents feel like family.
• The therapy team provides excellent support, motivation, and education on movement and healing.
• Residents have access to a variety of activities throughout the week, enhancing their experience.
• The facility has a beautiful outdoor patio where families can enjoy visits together.
• Recent renovations have improved the overall appearance and atmosphere of the facility.
• Many reviewers expressed gratitude for the healing environment provided for their loved ones.
• Meals served at the facility were described as delicious and enjoyable by visitors.

Cons

• The facility has unpleasant staff and is described as a "hole in the wall."
• The cleanliness of the place is questionable, with dark and uninviting rooms.
• Staff members are perceived as lazy and often avoid basic care tasks for patients.
• Residents have experienced missing personal belongings, with no replacements provided by staff.
• The environment feels institutional rather than welcoming or homey.
• There are accusations that staff break personal items without accountability.
• Overall, there is a sense of frustration regarding broken promises from management.

Review

The facility known as Summit Ridge, part of Genesis Healthcare, has garnered a wide array of opinions from those who have experienced rehabilitation services there. The reviews reflect a spectrum of experiences ranging from deeply disappointing to exceptionally positive, highlighting significant disparities in staff behavior, overall cleanliness, and the quality of care provided to residents.

Several individuals described distressing experiences with the staff at Summit Ridge. One reviewer shared their frustration about feeling neglected and highlighted that additional care tasks like bathing and changing diapers were not consistently performed. This lack of attentiveness left residents feeling unclean and uncared for. Although some rooms could be kept clean upon request for private accommodations, the general consensus was that many staff members appeared indifferent or lazy when it came to maintaining cleanliness throughout the facility. Such observations detract from the image of a nurturing environment that families often seek when considering rehabilitation options for their loved ones.

In contrast to these negative accounts, many others praised Summit Ridge's dedication to creating a family-like atmosphere. Several reviews emphasized the friendliness and professionalism exhibited by the nursing and therapy teams. Many residents noted how engaging and supportive the therapy staff were in their recovery processes, which contributed positively to their healing experience. Comments about enjoyable meals shared with loved ones and opportunities for various activities added a layer of warmth that contrasted sharply with claims regarding neglect or inadequate care. The existence of outdoor spaces where families could spend time together also garnered appreciation among those who visited.

However, amidst glowing testimonials regarding rehabilitation services stood accusations related to lost personal belongings without any compensation or acknowledgment by management. Some reviewers recounted distressing incidents involving damaged property — items such as iPhones and blenders went missing without resolution or replacement by staff members. These types of grievances led to concerns about trustworthiness within the facility’s operations, raising doubts over whether families could confidently rely on promises made by ownership regarding safeguarding residents’ possessions.

Another angle reflected in reviews was about changes under new ownership. Certain patrons acknowledged an improved environment while expressing gratitude towards specific individuals within management who appeared committed to enhancing resident care standards. Prospective clients are encouraged to observe firsthand how renovations had transformed physical spaces within Summit Ridge into more inviting settings conducive to recovery — yet skeptics remained unconvinced by these initiatives given the underlying issues they had encountered personally or heard from others.

Ultimately, potential clients looking for rehabilitation services at Summit Ridge would benefit significantly from doing thorough research before making decisions concerning their loved ones’ care facilities—a recurring sentiment found throughout various reviews presented here. While commendations exist about certain aspects—like active community engagement through organized events and compassion shown during interactions—the cautionary tales surrounding cleanliness standards and inconsistent service remind us that every experience can differ greatly based on individual circumstances within one establishment.

As an overarching takeaway, it is crucial for families evaluating health facilities like Summit Ridge Healthcare not only to focus on initial impressions but also heed feedback reflective of actual resident day-to-day life experiences therein—even as those perspectives may vary widely across different reviewers' narratives.

This part of West Orange, New Jersey offers a variety of amenities that cater to seniors looking for convenience and accessibility. With multiple medical facilities such as Summit Medical Group and Care Station Medical Group nearby, healthcare services are easily accessible. There are also plenty of dining options ranging from fast food choices like McDonald's and Taco Bell to more upscale options like McLoone's Boathouse and Faubourg. For those who enjoy outdoor activities, parks like Eagle Rock Reservation and South Mountain Reservation provide opportunities for leisurely walks or picnics. Additionally, there are several pharmacies in the area including CVS Pharmacy and Walgreens for convenient access to medications. Public transportation options such as NJ Transit stations make it easy to get around the area without needing a car. Places of worship like Morrow Memorial United Methodist Church offer spiritual support, while entertainment options like AMC East Hanover 12 theater provide opportunities for cultural enrichment. Overall, this part of West Orange provides a comfortable and vibrant community for seniors looking to settle down in a convenient location with diverse amenities.

Physicians

• Summit Medical Group (1.1 miles)
• Care Station Medical Group (1.4 miles)
• Women First Health Center (1.7 miles)
• Summit Medical Group (2.3 miles)
• Summit Medical Group (3.8 miles)
• Summit Medical Group (5 miles)
• New Jersey Spine Center (5.9 miles)

Restaurants

• McDonald's (1.2 miles)
• McLoone's Boathouse (1.4 miles)
• Mayfair Farms Banquet Facilities (1.9 miles)
• Taco Bell (2.3 miles)
• Shake Shack (3.3 miles)
• Faubourg (3.7 miles)
• Cloverleaf Tavern (3.7 miles)

Cafes

• Panera Bread (1.3 miles)
• Starbucks (3.3 miles)
• Paper Plane Coffee Co. (3.9 miles)
• True Salvage Cafe (4.4 miles)
• Panera Bread (4.9 miles)
• The Bread Stand (5 miles)
• Starbucks (5.2 miles)

Parks

• Degnan Memorial Park (1.4 miles)
• Eagle Rock Reservation (2.4 miles)
• South Mountain Reservation (2.6 miles)
• Orange Park Nj (3.2 miles)
• Memorial Park (4 miles)
• Milo S. Borden Park (4.3 miles)
• Edgemont Memorial Park (4.6 miles)

Pharmacies

• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (4 miles)
• CVS Pharmacy (4.2 miles)

Hospitals

• Saint Barnabas Medical Center (2.1 miles)

Transportation

• NJT - Brick Church Station (3.5 miles)
• NJT - Maplewood Station (3.9 miles)
• East Orange Station (4 miles)
• NJT - Millburn Station (4.5 miles)
• NJT - Watchung Station (4.8 miles)
• NJT - Short Hills Station (4.9 miles)
• NJT - Summit Station (6.4 miles)

Places of Worship

• Morrow Memorial United Methodist Church (3.9 miles)

Theaters

• AMC East Hanover 12 (5.6 miles)
• Cinemark (7 miles)