Complete Care at Summit Ridge in West Orange, NJ
Save20 Summit St, West Orange, NJ 07052
For more information about senior living options: (844) 490-3973
At Complete Care at Summit Ridge, the monthly cost for a private room is $8,250, which significantly exceeds both the county and state averages. In Essex County, the average cost for similar accommodations stands at $4,597, while across New Jersey it is slightly higher at $5,799. This substantial difference may reflect the high-quality services and specialized care provided by Complete Care at Summit Ridge, catering to residents who require comprehensive support in a nurturing environment. While the price point may be higher than typical local options, many families view it as an investment in exceptional care tailored to meet individual needs.
| Floor plans | Complete Care at Summit Ridge | Essex County | New Jersey |
|---|---|---|---|
| Private | $8,250 | $4,597 | $5,799 |
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Complete Care at Summit Ridge in West Orange is best suited for families seeking a rehab-to-long-term care option where cleanliness, a warm, resident-centered atmosphere, and visible staff engagement are the core strengths. The community earns trust from families who want a facility that feels orderly and welcoming, with front-desk warmth and a therapy-forward pathway to recovery. It works well for those who want a homey climate, on-site activities, and church services, plus outdoor spaces that encourage family visits. This is not a universal fit, however: for households prioritizing absolute consistency in care delivery, perfect communication, and zero risk of quality swings, exploring alternatives is prudent before committing.
The strongest, consistently cited upside is the daily lived experience of care. Multiple visitors describe the facility as clean and well-kept, with staff who are courteous, respectful, and genuinely engaged in residents' well-being. Andrea at the front desk stands out as a touchstone for new-and-returning families, offering a professionally welcoming presence that eases anxiety. Carla, the social worker, is repeatedly highlighted as a vital liaison who improves the flow of information and helps families navigate care decisions. The rehab team is frequently praised for being supportive, motivating, and educational, translating into tangible mobility gains and a smoother healing trajectory. When these pieces align, residents appear to thrive emotionally and physically, aided by an energetic staff culture that values family- and resident-centered communication.
Programmatic strengths also matter here. The rehab continuum is a centerpiece, with therapy and nursing teams that residents report as attentive and active. On-site amenities - like a pleasant patio, regular activities, and accessible on-site services - create a sense of community that reduces isolation and encourages participation. Administrative involvement is noted in reviews as well, with the administrator and director of nursing described as engaged and responsive to concerns. The recent mentions of renovations and market-facing improvements under new ownership suggest a sustained commitment to elevating the care environment. Taken together, these factors create a credible pathway for recovery and ongoing long-term care that can feel like a choice grounded in reliability and warmth.
Yet, the negatives cannot be dismissed or deemed incidental. A notable minority of reviews describe serious care gaps: instances of neglect, unsanitary conditions, and unsafe environments that alarm families. Reports range from unaddressed bedsores and delayed assistance to crossing the threshold from "we'll help" to "we'll watch you struggle." Some encounters describe miscommunication, missed doctor orders, and call-bell delays, elevating concerns about safety and trust. A few families recount behavioral concerns about staff or even theft, and there are blunt warnings about outdated or poorly maintained rooms and a facility that can feel institutional rather than home-like. These outlier experiences color the overall impression and underline a real need for vigilant oversight and proactive advocacy by families.
Those pros can offset the cons when families lean in with a proactive stance. The most convincing defense is the combination of high cleanliness standards, strong therapeutic momentum, and staff who routinely demonstrate warmth and courtesy. When a resident has an accessible social worker like Carla, clear channels for issues, and an administration that is responsive, many problems can be resolved before they escalate. New ownership and ongoing renovations signal a real willingness to address facility shortcomings, but that progress requires ongoing family engagement - asking for regular care-plan updates, requesting direct access to the DON, and insisting on timely responses to calls and questions. For families who can maintain a hands-on partnership, Summit Ridge offers a workable balance of rehab potential, resident warmth, and a credible path to long-term security.
In the end, Summit Ridge stands as a pragmatic, experiential choice rather than a perfect one. It is well-suited for families who value a clean, friendly environment, active rehab, and staff relationships that feel personal and capable. It is a compelling option for those who can participate in ongoing oversight, cultivate dialogue with social workers and administrators, and monitor care plans closely. For families where unwavering consistency, perfect communication, and fully uniform quality across all shifts are non-negotiable, alternatives may be wiser. Before deciding, prospective families should visit with a concrete checklist: observe bedside care, speak with front-d desk staff, meet the therapy team, request a tour of the nursing station, and ask pointed questions about staffing ratios, incident follow-ups, and recent caregiver training. Summit Ridge can be a strong match for the right family, provided diligence and engagement are part of the plan.
Complete Care at Summit Ridge is an assisted living community located in the vibrant city of West Orange, NJ. With a range of amenities and care services, we strive to provide a comfortable and fulfilling lifestyle for our residents.
Our community offers residents the convenience of cable or satellite TV, allowing them to stay entertained and connected to their favorite shows. Our computer center provides access to technology, enabling residents to keep in touch with loved ones or explore new interests online.
Meals are enjoyed in our spacious dining room, where guests are welcome to join residents for delicious and nutritious meals. We also have a beautiful garden area where residents can relax and enjoy the outdoors.
For those requiring assistance with housekeeping or laundry, our dedicated staff is here to help. We understand that personal space is important, so overnight guests are welcome in private accommodations. We also have party spaces available for special occasions or gatherings.
Our TV room provides a cozy setting for residents to watch movies or socialize with fellow residents. Additionally, we offer VA Benefits Consultation for eligible veterans who may qualify for financial assistance.
High-speed Wi-Fi is available throughout our community, ensuring that residents can access the internet at any time.
In terms of care services, our trained staff assists with medication management, ensuring that residents receive their medications on time and as prescribed.
We believe in promoting an active and engaging lifestyle for our residents. Our activities program includes arts and crafts, book clubs, cooking clubs, educational speakers on various topics, fitness programs, games, gardening clubs, live musical performances, religious services, and storytelling sessions.
Residents will also benefit from the convenient location of our community. With numerous cafes, parks, pharmacies, physicians' offices restaurants transportation options nearby, residents can easily access necessary amenities and resources within a short distance from our community. There are also places of worship and hospitals within close proximity for added peace of mind.
At Complete Care at Summit Ridge in West Orange, NJ, we prioritize the well-being and comfort of our residents. We strive to create a welcoming and enriching environment where residents can thrive and enjoy their golden years.
This part of West Orange, New Jersey offers a variety of amenities that cater to seniors looking for convenience and accessibility. With multiple medical facilities such as Summit Medical Group and Care Station Medical Group nearby, healthcare services are easily accessible. There are also plenty of dining options ranging from fast food choices like McDonald's and Taco Bell to more upscale options like McLoone's Boathouse and Faubourg. For those who enjoy outdoor activities, parks like Eagle Rock Reservation and South Mountain Reservation provide opportunities for leisurely walks or picnics. Additionally, there are several pharmacies in the area including CVS Pharmacy and Walgreens for convenient access to medications. Public transportation options such as NJ Transit stations make it easy to get around the area without needing a car. Places of worship like Morrow Memorial United Methodist Church offer spiritual support, while entertainment options like AMC East Hanover 12 theater provide opportunities for cultural enrichment. Overall, this part of West Orange provides a comfortable and vibrant community for seniors looking to settle down in a convenient location with diverse amenities.
At Complete Care at Summit Ridge, the monthly cost for a private room is $8,250, which significantly exceeds both the county and state averages. In Essex County, the average cost for similar accommodations stands at $4,597, while across New Jersey it is slightly higher at $5,799. This substantial difference may reflect the high-quality services and specialized care provided by Complete Care at Summit Ridge, catering to residents who require comprehensive support in a nurturing environment. While the price point may be higher than typical local options, many families view it as an investment in exceptional care tailored to meet individual needs.
Complete Care at Summit Ridge is located at 20 Summit St, West Orange, NJ 07052 in Essex County, New Jersey
Complete Care at Summit Ridge on seniors.fyi includes 6 photos including images showing exercise equipment, interior, windows, decor, entrance, architecture, building, flag, and more.
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