Arbor Glen Center

Pros

• The nursing staff is friendly and pleasant, providing professional care to residents.
• The rehabilitation team is described as awesome, treating individuals with respect and dignity.
• The facility is clean, with well-maintained rooms and a cordial atmosphere for events.
• There are many activities available for residents, including engaging entertainment options.
• The staff shows genuine care and compassion towards the residents in their daily interactions.
• The facility offers specialized medical departments on-site, enhancing the quality of care provided.
• Residents have reported being treated very well by the staff during their stay at the facility.

Cons

• The night staff was abrasive and seemed annoyed when asked for help with patient movement.
• The administration comes off as aggressive and lacking compassion, leading to unhelpful and rude interactions with families.
• Family complaints are not considered seriously, and those who voice concerns may become targets of hostility from staff.
• There were significant issues with neglect, including instances of residents being unclean and untreated for skin conditions.
• The initial care received after a critical incident was inadequate, resulting in long-term consequences for a patient’s health.
• Residents experienced dehydration and declined health due to poor attention to their dietary needs.
• Staff responsiveness varied greatly, with some being accommodating while others appeared too busy or dismissive to assist effectively.

Review

The experience of families with Arbor Glen and similar facilities highlights a complex landscape of care that evokes both praise and criticism. Many families find themselves in a tug-of-war between the desire for quality care for their loved ones and the harsh realities they face within nursing homes. While some accounts emphasize professional and compassionate care from nurses, aides, and rehabilitation staff, others reveal troubling incidents of neglect and inadequate communication from administration.

In several reviews, the nursing and rehabilitation teams were acknowledged for their dedication and thoroughness. One family shared how impressed they were by the extraordinary care their mother-in-law received during her month-long rehabilitation stay at Arbor Glen after a fall, noting how the nurses, aides, and therapists treated residents with respect and dignity. However, this positive sentiment was juxtaposed against frustrating experiences faced by others. For instance, one reviewer expressed disappointment over abrasive interactions with night staff who seemed annoyed when asked for assistance in moving a relative. This inconsistency raises concerns about whether all staff members share the same level of commitment to patient care.

Communication—or lack thereof—was another major concern voiced by multiple reviewers. Families reported instances where they struggled to receive timely updates on their loved ones’ conditions or had difficulties connecting with medical staff when urgent issues arose. One individual lamented not being informed about critical health aspects such as anemia until after complaints were made through social channels like social workers. Such lapses in communication can exacerbate stress for families already grappling with their loved one’s health crises.

The atmosphere within Arbor Glen appears mixed; while some staff are commended for their professionalism, there are alarming reports concerning certain administrators who have been described as unprofessional or aggressive in their demeanor. Complaints against administrative staff led families to perceive them as hostile rather than supportive—a sentiment echoed throughout various reviews. Instances where families felt targeted following grievances indicate a possible culture of defensiveness among management that could hinder transparency and foster distrust between caregivers and patients' families.

Several reviewers went as far as advising others against placing their loved ones in particular facilities due to distressing personal experiences involving neglect or incompetence in care routines. One account detailed an elderly grandfather suffering from untreated rashes while another recounted a husband whose critical condition was mishandled due to delayed responses from nursing staff during emergencies—each serving as sobering examples of what can transpire when facilities fail to uphold consistent standards across all levels of caregiving.

Yet amid these disconcerting stories emerges hope intertwined with frustration: many found solace in having family members engaged positively with certain employees dedicated to providing compassionate care amidst system failures. Some reviewers highlighted that even if administration faltered at times, the direct caregivers—the nurse aides—have remained committed advocates striving hard to meet patients' needs despite facing challenges posed by higher management decisions.

In conclusion, reviews about Arbor Glen encapsulate contrasting narratives grounded in individual experiences navigating complex healthcare environments for vulnerable family members. While some encountered heartfelt support from attentive nursing teams eager to aid recovery processes through effective rehabilitation efforts, others faced hardship wrought by inconsistency in communication protocols coupled with perceived negligence fueled by insensitive administrative responses—a dichotomy that leaves an indelible mark on expectations surrounding eldercare facilities today.

This part of Cedar Grove, New Jersey offers a convenient location with easy access to essential services such as pharmacies, cafes, restaurants, theaters, parks, transportation options, physicians, hospitals, and places of worship. With multiple CVS and Walgreens pharmacies nearby for medication needs, as well as popular cafes like Panera Bread and Starbucks for socializing or enjoying a good cup of coffee. The area also boasts a variety of dining options including Yard House and Jose Tejas. For recreational activities, there are several parks like Anderson Park and Eagle Rock Reservation for leisurely walks or outdoor gatherings. Additionally, the proximity to hospitals such as St Joseph's Regional Medical Center provides peace of mind in case of any medical emergencies. Places of worship like Clifton Blue Mosque and Hawthorne Gospel Church offer spiritual support and community engagement opportunities for those seeking them. Overall, this part of Cedar Grove presents a well-rounded environment suitable for senior living with various amenities within reach.

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.3 miles)
• Walgreens (3.5 miles)

Cafes

• Panera Bread (1.2 miles)
• Starbucks (2.9 miles)
• Paper Plane Coffee Co. (4.2 miles)
• Starbucks (5.1 miles)
• Panera Bread (5.7 miles)
• Starbucks (6.1 miles)
• Starbucks (7.5 miles)

Theaters

• Cinemark (1.6 miles)
• AMC Clifton Commons 16 (6 miles)

Restaurants

• Yard House (1.6 miles)
• Jose Tejas (2.1 miles)
• Mercado Cafe & Kitchen (2.8 miles)
• Applegate Farm (2.9 miles)
• Cloverleaf Tavern (3.1 miles)
• Bagel O's (3.2 miles)
• Burger King (3.9 miles)

Parks

• Anderson Park (2.8 miles)
• Edgemont Memorial Park (3.3 miles)
• Paterson Great Falls National Historical Park (4.1 miles)
• Degnan Memorial Park (5.1 miles)
• Eagle Rock Reservation (5.4 miles)
• South Mountain Reservation (5.7 miles)
• Rutherford Memorial Park (6.6 miles)

Transportation

• NJT - Watchung Station (3.5 miles)
• NJT - Hawthorne Station (6.5 miles)
• NJT - Brick Church Station (7.6 miles)
• East Orange Station (8 miles)

Physicians

• Retina Associates of New Jersey PA (3.6 miles)
• Summit Medical Group (4.3 miles)
• Women First Health Center (4.7 miles)
• Paterson Community Health Center (4.9 miles)
• Care Station Medical Group (5.8 miles)
• Summit Medical Group (5.9 miles)
• Changebridge Medical Associates (6.7 miles)

Hospitals

• St Joseph's Regional Medical Center (4.2 miles)
• Chilton Memorial Hospital (6.9 miles)

Places of Worship

• Clifton Blue Mosque (4.8 miles)
• Immaculate Heart Of Mary School (5.2 miles)
• Bais Torah U'tefilah (5.9 miles)
• Ahavas Israel (6 miles)
• Hawthorne Gospel Church (8.2 miles)