Waterview Center

Pros

• Some staff members at Waterview Center are exceptionally loving, committed, and effective, providing quality care to residents.
• Residents have access to a variety of activities at Waterview Center, which helps keep them engaged and supported.
• The physical appearance of Waterview Center is appealing, with a nice exterior and clean rooms.
• The nurses and aides at Waterview Center are described as wonderful, providing supportive care to the residents.
• One reviewer found their aunt's room at Waterview Center to be a nice size and appreciated the cleanliness of the facility overall.
• Despite some challenges, the daily staff at one facility was praised for their good care and kindness towards residents.

Cons

• The dementia unit is overcrowded, leaving patients in cramped conditions with little interaction from staff.
• The cleanliness standards are below industry expectations, with dirty bedding and filthy common areas.
• Residents often sit in their own waste for hours due to inadequate staffing and resources.
• There is a pervasive smell of dirty diapers in the hallways, indicating poor hygiene practices.
• Many staff members are indifferent and unresponsive to resident complaints about care and comfort.
• The food provided is of low quality, unhealthy, and lacks sufficient nutrition for residents.
• Activities have been significantly reduced or stopped altogether, contributing to residents' feelings of confinement and isolation.
• The administration shows a lack of concern for the needs of the residents, leading to neglect and high turnover among decent staff members.
• There is a severe shortage of aides relative to the number of patients, compromising the quality of care received by residents.
• Communication between different departments regarding patient care is lacking, leading to further issues in meeting residents' needs.

Review

The reviews of various nursing facilities reveal a stark contrast in experiences and overall care quality, highlighting the challenges of finding an adequate place for loved ones, particularly those suffering from dementia. One prevalent theme across several reviews is the issue of cleanliness and maintenance within these facilities. Many reviewers described their parents’ or loved ones’ rooms as dirty, with filthy bedding and neglected common areas that often emanated unpleasant odors. For instance, one reviewer pointed out that the facility resembled a horror movie set due to its poor physical condition; hallways were tainted with the smell of dirty diapers, suggesting systemic neglect in maintaining hygiene standards.

The overcrowded conditions frequently mentioned raise serious concerns about patient welfare. Reports indicate a shocking ratio of aides to patients—an alarming 2 aides for 56 residents—implying inadequate attention and care for each individual. Such understaffing has led to instances where patients are reportedly left in distressing situations for hours without necessary assistance. This environment becomes more concerning when considering that many residents are elderly individuals requiring specialized attention due to their health conditions. Reviewers emphasized how this lack of staff engagement directly affects the quality of life for residents who cannot advocate for themselves.

Food quality stands out as another significant point of contention among reviewers. Many expressed dissatisfaction with the meals provided in these facilities, describing them as subpar, lacking nutritional value, and sometimes even unpalatable. Several comments noted a shift towards cheaper menu options that further compromised both taste and healthiness, with meals often consisting primarily of starches like pasta or rice, accompanied by minimal protein—which is particularly worrying given the dietary needs of elderly patients.

Despite some negative feedback regarding staffing levels and food quality, there are mentions of compassionate staff members making genuine efforts amid systemic shortcomings. A few reviewers highlighted certain aides and medical staff members who displayed remarkable dedication to their jobs, providing comfort and care to residents despite their challenging circumstances. These positive interactions leave some families feeling grateful but also heartbroken over the broader implications; they worry about other residents who lack advocates to speak up on their behalf.

Several families noted an absence of recreational activities during visits—a crucial aspect for mental stimulation in assisted living environments. While some facilities had previously offered entertainment such as music therapy or organized games, those options were reportedly curtailed during times when restrictions were tightened due to health crises or alleged budget cuts. This withdrawal not only saps vibrancy from life within these facilities but also contributes significantly to feelings of isolation among residents confined mostly to their rooms.

Ultimately, while certain facilities like Waterview Center received mixed reviews—with some families praising specific staff members and noting reasonable cleanliness—the overarching sentiment portrays deep frustrations prevalent across multiple locations regarding administration's seeming indifference towards improvement efforts. The issues raised by family members suggest a disconnect between administrative priorities and resident needs; many feel unheard by decision-makers who fail to grasp what truly matters in caregiving settings focused on dementia treatment.

In summary, it's evident from these reviews that choosing suitable elder care is fraught with significant challenges involving cleanliness standards, staffing shortages, food service issues, insufficient activities for resident engagement, and varying degrees of compassion among caregivers—all compounded by management’s apparent negligence toward rectifying ongoing problems within these institutions.

Pharmacies

• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (2 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.3 miles)

Restaurants

• Mercado Cafe & Kitchen (1.1 miles)
• Applegate Farm (1.4 miles)
• Egan & Sons (2.6 miles)
• Faubourg (2.8 miles)
• Cloverleaf Tavern (3.3 miles)
• Yard House (3.3 miles)
• McDonald's (3.5 miles)

Parks

• Anderson Park (1.1 miles)
• Edgemont Memorial Park (1.7 miles)
• Eagle Rock Reservation (4.1 miles)
• Degnan Memorial Park (4.2 miles)
• South Mountain Reservation (4.3 miles)
• Paterson Great Falls National Historical Park (4.6 miles)
• Rutherford Memorial Park (5.3 miles)

Cafes

• Starbucks (1.2 miles)
• Paper Plane Coffee Co. (2.7 miles)
• Panera Bread (2.9 miles)
• Starbucks (4.6 miles)
• Panera Bread (4.7 miles)
• Starbucks (6.2 miles)
• Starbucks (7.5 miles)

Transportation

• NJT - Watchung Station (1.9 miles)
• NJT - Brick Church Station (6.2 miles)
• East Orange Station (6.5 miles)
• NJT - Hawthorne Station (7 miles)

Physicians

• Summit Medical Group (2.8 miles)
• Women First Health Center (3.9 miles)
• Care Station Medical Group (4.7 miles)
• Summit Medical Group (4.9 miles)
• Retina Associates of New Jersey PA (5.2 miles)
• Paterson Community Health Center (5.4 miles)
• Summit Medical Group (7.7 miles)

Theaters

• Cinemark (3.2 miles)
• AMC Clifton Commons 16 (4.5 miles)
• Dreamscape at AMC Garden State Plaza (8.5 miles)

Places of Worship

• Clifton Blue Mosque (4 miles)
• Bais Torah U'tefilah (4.7 miles)
• Ahavas Israel (4.7 miles)
• Immaculate Heart Of Mary School (6.7 miles)

Hospitals

• St Joseph's Regional Medical Center (4.3 miles)
• Saint Barnabas Medical Center (7.8 miles)