Sunrise of West Essex

Pros

• The staff at Sunrise of West Essex is described as caring and professional, providing excellent service to residents.
• Many reviewers appreciated the welcoming and home-like atmosphere of the facility upon entering.
• Residents are engaged in activities like flower arranging, which helps keep them active and involved throughout their days.
• One nurse was highlighted for going above and beyond in her care, fostering independence for a resident.
• Several families expressed satisfaction with their overall experience and recommended Sunrise to others seeking memory care options.
• A reviewer mentioned that the community felt like a well-oiled machine, indicating an organized operation despite some personal concerns about corporate aspects.
• The presence of a locked front door adds a sense of security for residents within the memory care unit.

Cons

• The staff at Sunrise of West Essex was unresponsive to the author's payment issues and concerns.
• The sales representative provided inconsistent pricing information and lacked respect for the staff.
• The author feels that communication between administrators, nurses, and staff is deeply disconnected.
• The facility utilizes small rooms without adequate space for personal furniture or comfort.
• Residents are often left unattended, leading to unsafe situations.
• There are insufficient activities available for residents, resulting in a lack of mental stimulation.
• The quality of meals served was described as bland and unappetizing.
• There were initial periods of using paper plates and plastic utensils due to operational issues, reflecting poor service standards.
• Staff shortages have led to inadequate care and responsiveness to resident needs.
• Overall, the experience at Sunrise has led to feelings of disappointment and dissatisfaction with the level of care provided.

Review

Sunrise of West Essex has garnered a mixed bag of reviews reflecting the varied experiences of families with loved ones in the facility. While some families praise the community for its caring staff and welcoming environment, others express deep dissatisfaction with the level of care and communication they have encountered. This disparity paints a complex picture of what residents and their families can expect when choosing this memory care community.

Many reviewers highlight the professionalism and attentiveness of the staff at Sunrise West Essex. One individual noted that aides were exceptionally caring, commending everyone from the receptionist to nurses for their dedication to providing quality care. Families often appreciate weekly updates about their loved ones and feel reassured by their professed well-being during these communications. Activities designed to engage residents, such as flower arranging, are also mentioned positively, as they help keep those in memory care occupied and active throughout their days. For these reviewers, Sunrise embodies a warm atmosphere reminiscent of home rather than an institution—a crucial factor for families seeking comfort in knowing their loved ones are cared for.

However, not all feedback is positive. A significant theme emerging from other reviews is that many felt misled during the initial admission process regarding pricing and room availability. Families reported discrepancies between quoted prices and what was actually charged upon moving in, leading to frustration over unexpected financial burdens. Additionally, a reviewer expressed disappointment over a failure to accommodate requests for specific room types or upgrades—some families found themselves stuck in studio apartments despite expectations for larger living quarters.

Worries about staffing levels emerge frequently within the criticisms, particularly concerning how it impacts resident care. Some individuals recounted distressing stories where inadequate supervision resulted in falls or other dangerous incidents involving patients who needed continuous oversight. Communication lapses among administrative staff also featured prominently; one family described ongoing issues with reaching nurses or getting timely responses from management when concerns arose about patient treatment or behavior changes.

Dining experiences received mixed feedback as well. Although some reviewers appreciated recent improvements toward using real dishware instead of paper plates and plastic utensils—which had initially been used for weeks—others were disappointed by bland food offerings that lacked flavor. These issues raised concerns about nutritional quality and overall dining experiences that families deemed unacceptable given the high monthly costs associated with residency at Sunrise.

Ultimately, reviews underscore an important aspect: while there are instances where residents thrive under attentive care from dedicated staff members who make every effort to keep them engaged, there are stark realities faced by others whose experiences reflect profound frustration around administration responsiveness and adequate staffing levels necessary for proper supervision and care delivery.

For families considering Sunrise of West Essex as a potential home for their loved ones suffering from memory-related conditions, understanding both sides of these reviews becomes essential. The variance in experiences may suggest that individual circumstances play a significant role in satisfaction levels—whether rooted in personal interactions with caregivers or broader systemic issues within facility operations might dictate how pleasant or troubling one's stay could ultimately be.

Fairfield, New Jersey boasts a convenient location with easy access to various amenities and services ideal for senior living. The area offers a range of entertainment options, including cinemas like Cinemark and AMC East Hanover 12, as well as diverse dining choices from Jose Tejas to Bagel O's. Nearby parks such as Anderson Park and Edgemont Memorial Park provide opportunities for outdoor activities, while pharmacies like Walgreens and CVS Pharmacy are easily accessible for medical needs. For healthcare, hospitals like St Joseph's Regional Medical Center and Saint Clare's Hospital are within a short distance. Places of worship such as Immaculate Heart Of Mary School and Clifton Blue Mosque cater to spiritual needs, making Fairfield a well-rounded community for seniors to consider settling down in.

Theaters

• Cinemark (1.3 miles)
• AMC East Hanover 12 (7.2 miles)
• AMC Clifton Commons 16 (7.6 miles)

Restaurants

• Jose Tejas (1.4 miles)
• Yard House (1.4 miles)
• Cloverleaf Tavern (2.2 miles)
• Bagel O's (3 miles)
• Burger King (3.7 miles)
• Mercado Cafe & Kitchen (4 miles)
• Applegate Farm (4.4 miles)

Cafes

• Panera Bread (1.6 miles)
• Starbucks (4.1 miles)
• Paper Plane Coffee Co. (4.9 miles)
• Panera Bread (5.6 miles)
• Starbucks (6.1 miles)
• Starbucks (6.2 miles)
• Starbucks (6.5 miles)

Pharmacies

• Walgreens (1.8 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3.4 miles)
• Walgreens (4 miles)
• CVS Pharmacy (4.1 miles)
• Walgreens (4.1 miles)

Physicians

• Retina Associates of New Jersey PA (3.4 miles)
• Women First Health Center (4.5 miles)
• Changebridge Medical Associates (4.9 miles)
• Summit Medical Group (4.9 miles)
• Summit Medical Group (5.6 miles)
• Care Station Medical Group (5.6 miles)
• Paterson Community Health Center (6.4 miles)

Parks

• Anderson Park (4 miles)
• Edgemont Memorial Park (4.3 miles)
• Degnan Memorial Park (4.7 miles)
• Volunteers Park (5.5 miles)
• Eagle Rock Reservation (5.6 miles)
• Paterson Great Falls National Historical Park (5.7 miles)
• South Mountain Reservation (5.9 miles)

Transportation

• NJT - Watchung Station (4.6 miles)
• NJT - Brick Church Station (7.9 miles)
• NJT - Hawthorne Station (8 miles)
• East Orange Station (8.3 miles)

Places of Worship

• Immaculate Heart Of Mary School (5.4 miles)
• Clifton Blue Mosque (6.6 miles)
• Liquid Church (7.6 miles)
• Bais Torah U'tefilah (7.6 miles)
• Ahavas Israel (7.7 miles)

Hospitals

• St Joseph's Regional Medical Center (6 miles)
• Chilton Memorial Hospital (6.3 miles)
• Saint Barnabas Medical Center (7.7 miles)
• Saint Clare's Hospital (8.4 miles)