Canterbury At Cedar Grove

Pros

• The nursing staff is very helpful, courteous, and kind to the residents.
• Many visitors feel that the facility is clean and well-maintained for its age.
• The physical therapist is described as very nice and supportive, actively helping residents celebrate milestones like birthdays.
• Some loved ones report satisfaction with meals, noting they are good and well-balanced.
• Visitors appreciate the friendly and accommodating attitude of the receptionists and social workers at the facility.
• Communication from certain staff members is mentioned as being effective and cooperative when inquiries are made.
• Residents have reported improvements in their therapy progress while staying at Canterbury Care & Rehabilitation.

Cons

• The facility is dated and rundown, with rooms in disarray and no maintenance of bathrooms or elevators.
• Many patients, including one reviewer's loved one, experienced poor communication from staff regarding their whereabouts during appointments.
• The food served is described as atrocious, leading to significant weight loss for some residents.
• There are complaints about chaotic and noisy environments that prevent residents from getting proper rest.
• Some staff members seem unfriendly or unresponsive, particularly during night shifts.
• A review indicated that cleanliness is lacking in certain areas of the facility, with dirty conditions reported by multiple visitors.
• Several family members expressed concerns about understaffing and inadequate care for their loved ones.
• One reviewer noted that a family member was provided with bedding only after they had to go out and purchase it themselves.

Review

Canterbury Care & Rehabilitation has received a mixed bag of reviews from families and loved ones of residents, with some expressing satisfaction with the nursing staff while highlighting significant concerns related to the facility's condition and overall management. First impressions of Canterbury can be quite favorable; as one reviewer noted, the first floor is pleasant and clean. However, this positive sentiment quickly dissipates upon entering the floors where residents reside. The rooms are described as dated—showing signs of age and in need of updates—though a notable feature mentioned by visitors is the quality of the beds and the availability of televisions with a solid cable provider.

Unfortunately, many families reported distressing experiences concerning patient care during their loved ones' time at Canterbury. One particularly alarming aspect was related to what the facility refers to as "Quarantine," which was likened more to a psych ward than a rehabilitative environment. Reviewers mentioned being overwhelmed by noise—constant moaning, yelling, and beeping from unaddressed nurse buttons—which left them emotionally drained after visiting their loved ones. Such chaotic conditions were not only uncomfortable for patients but also led families to feel helpless and frustrated.

Nutritionally, several reviewers painted a grim picture regarding the food served at Canterbury. Descriptions included terms like "atrocious" and "inedible," affecting residents’ appetites significantly; in one case, a resident lost 20-30 pounds due to poor meal quality. Although there were some efforts made by staff—including communication with the head of food service—to provide better options for those willing to speak up about their dietary needs, it appears that many residents had no such luck or felt discouraged from voicing complaints. Even friendly interactions among staff could not compensate for this critical issue that affected patient wellbeing.

While nursing staff received commendations for their helpfulness and courteous nature, larger systemic issues plagued Canterbury's operational efficiency. Many reviewers noted problems with communication among various departments within administrative and social services roles. This disjointedness extended into areas such as patient mobility—where inpatient transfers for doctor’s appointments seemed poorly managed—and rendered it difficult for family members to receive timely updates about their loved ones’ well-being. Instances where staff did not recognize when patients returned from appointments raised questions about day-to-day administration.

Concerns over cleanliness emerged repeatedly in reviews; while some praised that it is “clean for an older facility,” others pointed out numerous problems like broken elevators, unkempt bathrooms, missing laundry items (including dentures), dirty bedding arrangements, or even unpleasant odors in certain areas. Visitors often felt compelled to provide essential items themselves because they found conditions lacking basic standards of care—underscoring feelings that there may be inadequate staffing levels contributing to these ongoing oversights.

Despite all these challenges weathered by both residents and their families at Canterbury, there were glimpses of positivity amidst the frustrations expressed in several accounts; supportive interactions stemming from physical therapists helped foster improvement in rehabilitation goals for some patients, even leading to small celebrations for milestones such as birthdays within therapy sessions. Additionally, several individuals depicted their experiences positively overall—the warmth exhibited by staff created feelings of safety—for specific loved ones who reported satisfactory meals contributed far more favorably towards general impressions about life inside this facility compared to negative aspects cited across others’ accounts.

In conclusion, while Canterbury Care & Rehabilitation appears devoted through its team members' intentions toward serving its residents compassionately—with some individuals feeling happy about receiving appropriate care—the overarching sentiments reveal urgent needs for improvements regarding management structure, nutritional offerings quality control within meal preparation along with ongoing assessments related specifically towards cleanliness protocols across housing environments available therein if they are truly committed towards ensuring every resident receives holistic support throughout their journey toward recovery effectively.

Pharmacies

• CVS Pharmacy (0.1 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.4 miles)

Parks

• Anderson Park (1.2 miles)
• Edgemont Memorial Park (1.5 miles)
• Degnan Memorial Park (3.5 miles)
• Eagle Rock Reservation (3.5 miles)
• South Mountain Reservation (3.8 miles)
• Paterson Great Falls National Historical Park (5.3 miles)
• Rutherford Memorial Park (5.8 miles)

Restaurants

• Mercado Cafe & Kitchen (1.2 miles)
• Applegate Farm (1.8 miles)
• Egan & Sons (2.3 miles)
• Faubourg (2.3 miles)
• Cloverleaf Tavern (2.6 miles)
• Mayfair Farms Banquet Facilities (3.1 miles)
• McDonald's (3.4 miles)

Cafes

• Starbucks (1.3 miles)
• Paper Plane Coffee Co. (2.3 miles)
• Panera Bread (3.1 miles)
• Panera Bread (4 miles)
• Starbucks (5 miles)
• Starbucks (6.7 miles)
• Starbucks (6.8 miles)

Transportation

• NJT - Watchung Station (1.7 miles)
• NJT - Brick Church Station (5.7 miles)
• East Orange Station (6 miles)
• NJT - Hawthorne Station (7.7 miles)
• NJT - Maplewood Station (8.4 miles)

Physicians

• Summit Medical Group (2.3 miles)
• Women First Health Center (3.2 miles)
• Care Station Medical Group (4 miles)
• Summit Medical Group (4.2 miles)
• Retina Associates of New Jersey PA (5.5 miles)
• Paterson Community Health Center (6.1 miles)
• Summit Medical Group (6.9 miles)

Theaters

• Cinemark (3.3 miles)
• AMC Clifton Commons 16 (4.9 miles)
• AMC East Hanover 12 (8.4 miles)

Places of Worship

• Clifton Blue Mosque (4.7 miles)
• Ahavas Israel (5.2 miles)
• Bais Torah U'tefilah (5.3 miles)
• Immaculate Heart Of Mary School (7.1 miles)

Hospitals

• St Joseph's Regional Medical Center (5 miles)
• Saint Barnabas Medical Center (7 miles)