Many residents and visitors describe the facility as clean and well maintained.
Across the reviews, people repeatedly comment on how clean, bright, or well kept the building feels, sometimes adding that it does not have an off-putting smell. Several reviewers also mention specific upkeep details like the facility looking organized and visitors being impressed by the condition when they arrive. A smaller set of negative comments points to incomplete cleaning during longer stays, like infrequent mopping or wiping down public spaces.
common
Attentive, caring nursing staff
Staff is frequently described as friendly, attentive, and caring during visits and care.
Many reviewers focus on the demeanor and responsiveness of caregivers and frontline staff, saying they are pleasant, caring, and helpful from check-in through day-to-day support. Several families name nurses, aides, and therapists who listened to concerns and provided reassurance, especially during rehab or memory-related care. The feedback is not uniform: a few residents and family members describe serious breakdowns in responsiveness and treatment support, including issues with call buttons and help with toileting.
common
Dining gets mixed reactions
Dining quality comes up often, with residents describing both good meals and disappointing food.
Some reviewers say the food looks and smells good and that their loved ones were satisfied, including comments that meal service supported comfort during rehab. Others are more critical, describing the food as awful or unpleasant, and a separate review calls dining a recurring problem. Diet-related support is part of the community’s service offering, including special diets for diabetes and other restrictions.
common
Rehab and therapy support
Rehabilitation teams are regularly mentioned for PT/OT/speech support and recovery help.
A number of reviews mention progress-focused therapy and name therapists such as physical and occupational therapy, along with speech therapy for swallowing or communication needs. Families also describe nurses and therapists as supportive, encouraging, and informative about what to expect during recovery. At the same time, at least a couple of reviews criticize aspects of care delivery and daily assistance, suggesting experiences varied by unit and situation.
caveat
Some call-bell and care lapses
A few reviews describe neglect or missed assistance during stays.
While many reviews are positive, several negative comments describe delays or failures in getting help when needed, including issues reported with call buttons and help with toileting. Other complaints include inadequate attention to cleanliness during isolation and concerns about medication being skipped. One review also describes a discharge experience they felt was unsafe, including lack of expected assistance at discharge.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
128 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Philadelphia International (18 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
Virtua Berlin Hospital (0 miles)
Virtua Voorhees Hospital (4.3 miles)
Jefferson Stratford Hospital (5.7 miles)
Pharmacies
Rite Aid (0.9 miles)
Virtua Medic 42 (1.3 miles)
CVS Pharmacy (1.3 miles)
Rite Aid (1.6 miles)
Rite Aid (3.4 miles)
Walgreens (3.6 miles)
Rite Aid (4 miles)
Restaurants
Palace Diner Restaurant (1.5 miles)
Sundaes (1.7 miles)
Chick-Fil-A (1.9 miles)
McDonald's (2 miles)
China King (3.2 miles)
McDonald's (4.3 miles)
Chick-Fil-A (4.4 miles)
Physicians
The Endo Center at Voorhees (3.1 miles)
Advocare Atrium Pediatrics (4.9 miles)
Kressville Pediatrics (5.2 miles)
CHOP Specialty Care & Surgery Center (5.3 miles)
Rowan SOM Family Medicine Residency Program (5.7 miles)
Virtua H & R C At Berlin on seniors.fyi includes 5 photos including images showing healthcare, physical therapy, rehabilitation, exercise, nurse, architecture, outdoor, landscaping, and more.
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Home health care aides provide vital medical and non-medical support to individuals at home, assisting with daily living activities and promoting emotional well-being, while the demand for these services increases due to an aging population. Families benefit from in-home care's flexibility and cost-effectiveness but face challenges like scheduling consistency and caregiver turnover.
Older adults with urinary tract infections (UTIs) often present atypical symptoms, complicating diagnosis due to factors like incomplete bladder emptying and chronic health conditions that increase their susceptibility. Effective management involves prompt treatment with antibiotics, hydration, and preventive strategies while minimizing antibiotic resistance and focusing on holistic care approaches.
California's Form 602A is a vital tool for evaluating the health needs of seniors seeking residential care, detailing their medical conditions and daily living requirements to ensure proper service alignment. This standardized form enhances communication among physicians, families, and facilities, serving as a regulatory measure for admissions and ongoing care while adapting to changing healthcare practices.
Landscaping, Architecture, Outdoor, Nature, and Grass
Healthcare
Rehabilitation, Physical Therapy, and Exercise
Nurse
Additional Photos
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