Laurel Manor Healthcare And Rehabilitation Center
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18 West Laurel Road, Stratford, NJ 08084
For more information about senior living options: (844) 490-3973
The front desk staff greeted visitors with smiles and the admissions team was kind and understanding. Sam, the nurse manager, is a kind, compassionate, down-to-earth caregiver. The CNAs caring for residents are outstanding. The facility is clean, and the food is great. The administrator and assistant administrator are wonderful and treat residents with dignity. The physical therapy team provides real, effective therapy. The rehab team helps residents work toward getting home with supportive care. The staff are patient, attentive, and responsive to call bells. The therapy department is described as the best, with compassionate, patient staff. There is exemplary teamwork among doctors, nurses, and administration. The experience can feel like a home away from home thanks to supportive staff. Families feel supported and appreciative of the care provided.
The facility was unsafe for multiple reasons. Residents were told to roll on a broken shoulder to be changed. Patients sat in urine and feces for hours. The staff were inconsistent and seemed not to care about their jobs; leadership was nearly nonexistent. The care and service were awful and sometimes shameful. Call buttons were answered after long delays (often 20?30 minutes), and responders could not always assist. A patient endured hours in a wheelchair or bed, experiencing excruciating pain. The facility looked worn and in need of a facelift, with renovation plans never evident.Laurel Manor Rehab Facility in Stratford provokes very strong and clearly divided impressions from people who have lived or visited there. The collection of reviews reads like two entirely different experiences braided together: a handful of families describe shocking safety failures and neglect, while many others sing praises of caring staff, effective therapy, and a generally warm, supportive environment. Taken together, the accounts suggest a facility whose reputation and day-to-day reality can feel almost two separate worlds depending on who you are and when you are there.
On the troubling side, several reviews recount situations that feel unsafe and poorly managed. One mom describes being told repeatedly to roll on her broken shoulder in order to be changed, a prescription for pain and risk that she found disturbing. She and others report sitting in urine and feces for hours, with advocates present sometimes - but not always able to intervene effectively. The impression left is of inconsistent staffing and leadership that seems either absent or overwhelmed. A strong warning runs through these accounts: avoid Laurel Manor. The same reviewers detail long and frustrating call-button delays - often 20 to 30 minutes before help arrived, with sometimes the person who answered unable to meet their needs and leaving them waiting longer. They describe continuing concerns about IV antibiotics, wound care, and even getting an air mattress or being moved in a way that minimizes pain, all contributing to a sense of ongoing neglect. The experience of physical therapy is frequently cited as insufficient during a rehab stay, with one patient noting a week of limited therapy and another recounting a painful delay in bed mobility that left them in excruciating pain for hours. These stories culminate in episodes where a patient is bedbound for long stretches, or even transferred back to the hospital, with remarks that such experiences should serve as a warning to others.
A recurring thread in the negative narratives is the perception that care quality varies dramatically by shift, staff member, or unit, rather than being consistent across the facility. The sense is that some days and some teams are attentive and responsive, while others fall short in crucial moments - whether it's timely assistance after a call bell, adequate dressing changes, or basic respect for the patient's dignity. A number of reviewers emphasize that the most alarming aspect isn't isolated mistakes but a systemic inconsistency that can have serious consequences for a patient's safety and comfort.
Against these sobering stories, there are parallel and equally passionate testimonies of a very different Laurel Manor. In several accounts, families entered Laurel Manor to be greeted by smiles at the front desk and encountered admissions staff who were kind and understanding. One review highlights a nurse manager named Sam, who is described as caring and down-to-earth, and a schedule of caregivers - the CNAs - who were described as outstanding. These reviewers emphasize a clean facility, a cafeteria atmosphere where the food is good, and the sense that the place truly supports respite care and short- or long-term rehabilitation. A recurring point in these positive voices is that the staff do more than the basics: they treat residents as human beings, preserve dignity, and go above and beyond to help their loved ones regain strength and return home. Several reviewers specifically praise the rehab-focused team - the physical therapists, nurses, and aides - whose palpable dedication translates into real progress and hope for families navigating a difficult health episode.
The positive experiences aren't limited to a single story. One family notes that the entire staff, including administration, has been wonderful and that their loved one feels supported and valued. They emphasize real physical therapy, a team that works to get someone home, and a sense that the facility is a solid place for someone needing rehab or respite care. Other reviews underscore how therapists and aides pay attention, respond promptly to call bells, and provide more therapy time than at previous facilities. The praise continues with comments on the overall atmosphere - friendly reception, helpful activities staff, cooperative kitchen teams, and signs that the care teams genuinely care about the well-being and progress of residents. Some reviewers even highlight small comfort details, such as hair-color services or the sense of being treated with respect and kindness.
A common thread among the positive accounts is the recognition that Laurel Manor's physical appearance may not convey the quality of care within. Several reviewers describe the building as looking worn and in need of renovations, yet they still rate the care highly because of the people who work there. They argue that the true measure of a rehab facility is not only its walls but the dedication, competence, and compassion of its staff. The result, for these families, is a strong endorsement of Laurel Manor for respite care or longer rehab stays when paired with active, engaged families who are able to advocate and participate in care.
In the end, the reviews reveal a facility whose strengths and weaknesses coexist in a nuanced balance. For some families, Laurel Manor provides a responsive, compassionate, and effective rehab experience: engaged therapists, friendly front-desk staff, clean environments, and a culture of dignity and respect. For others, the same facility can feel unsafe, understaffed, and inconsistent, with alarming delays and moments that threaten patient comfort and safety. The clear takeaway is that Laurel Manor's care quality appears highly variable - potentially excellent in some units and shifts and disconcertingly deficient in others. Anyone considering Laurel Manor would be wise to visit firsthand, observe the environment, speak with staff across disciplines, and carefully weigh whether respite care, subacute rehab, or long-term placement aligns with their expectations and needs.
104 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Laurel Manor Healthcare And Rehabilitation Center in Stratford, NJ is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon where residents can enjoy professional grooming services, as well as cable or satellite TV in their rooms for entertainment purposes. Community operated transportation is available for those who need assistance getting around, ensuring they can remain active and engaged in the local area.
For those who enjoy technology, there is a computer center with internet access, allowing residents to stay connected with loved ones or explore interests online. The dining room offers restaurant-style dining, where nutritious and delicious meals are prepared and served daily.
Residents have access to a fitness room and a wellness center to promote physical health and well-being. There is also a gaming room and small library available for recreational activities. Outdoor space and gardens provide opportunities for relaxation or enjoying nature.
Housekeeping services are provided to ensure cleanliness and tidiness in resident's rooms, while move-in coordination makes transitioning into the community seamless. Private bathrooms offer convenience and privacy, and telephone services keep residents connected with family and friends.
Transportation arrangements are made for non-medical purposes as well as doctor's appointments, making it easy for residents to get around when needed. Wi-Fi/high-speed internet allows residents to stay connected digitally.
In terms of care services, Laurel Manor Healthcare And Rehabilitation Center offers 24-hour call system support to ensure help is always available when needed. Trained staff provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers.
Special dietary restrictions are accommodated with diabetes diet options available. Meal preparation and service are provided to ensure residents receive balanced nutrition. Medication management ensures medications are taken correctly, promoting health.
A mental wellness program addresses the emotional well-being of residents, providing support for their mental health needs. Transportation arrangements make it easy for residents to access necessary medical services.
Residents can enjoy a variety of activities, including fitness programs, planned day trips, and resident-run activities. Scheduled daily activities keep residents engaged and entertained throughout their time in the community.
With numerous cafes, pharmacies, physicians, restaurants, transportation options, and hospitals nearby, Laurel Manor Healthcare And Rehabilitation Center offers convenience and accessibility to essential services for its residents.
Laurel Manor Healthcare And Rehabilitation Center is located at 18 West Laurel Road, Stratford, NJ 08084 in Camden County, New Jersey
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