Rochester Manor

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  • Interior

    A cozy bedroom with a single bed, chair, and draped window overlooking greenery.

  • Outdoors

    A snowy winter scene featuring a holiday wreath and parked cars.

  • Decor

    A cozy lounge area with a fireplace and clock, featuring comfortable seating and warm decor.

  • Bedroom

    A serene hospital room featuring a bed, chair, and a view of nature through the window.

  • Trees

    A serene winter evening scene with a blanket of snow covering the ground and soft lighting from a lamp post.

  • Windows

    A cozy dining room with neatly arranged tables and chairs, featuring decorative curtains and soft lighting.

  • Dining

    A cozy dining area featuring well-set tables and comfortable seating.

  • Kitchen

    A well-equipped kitchen featuring wooden cabinets, a countertop with various appliances, and cooking essentials.

  • Seating Area

    A cozy lobby area featuring comfortable seating, a fireplace, and decorative elements.

  • Exercise Equipment

    A spacious exercise room equipped with various fitness machines and rehabilitation tools.

Rochester Manor

40 Whitehall Road, Rochester, NH 03867

For more information about senior living options: (844) 490-3973

4.2 from 53 reviews
5 stars
39
4 stars
3
3 stars
2
2 stars
1
1 stars
8

Skilled Nursing Facility

Overall Review of Rochester Manor

Pros

  • pro The staff are wonderful and treat residents very well.
  • pro The nursing staff and LNA's are wonderful and attentive.
  • pro The mother received excellent care and the staff truly care about the residents.
  • pro The staff bring a beloved family member back from the edge with care and compassion.
  • pro The staff are awesome and clearly care about all residents.
  • pro The staff provide excellent care and are respectful and engaging with patients.
  • pro Rochester Manor is described as the best home, with administration and staff putting residents first.
  • pro The staff are friendly, helpful, and do their best for the patients.
  • pro The medical, PT, and OT teams provide wonderful care and keep residents safe.
  • pro The facility and staff communicate well, keeping families informed and involved.

Cons

  • pro He became so weak after admission that he couldn't feed himself and later fell.
  • pro Entry and exit were slow because the doors were locked, delaying people from coming and going.
  • pro The food was not very good.
  • pro The nurses were not helpful at all and were not prepared for his mental and physical issues, acting as if questions bothered them.
  • pro A nurse dismissed a bleeding incident and gave only a finger band-aid.
  • pro Rehab was never provided, the facility looked outdated and squalid, and basic care (like changing linens) was lacking.
  • pro An OT therapist treated him terribly and mocked his fears/needs; the reviewer said she should be fired.
  • pro The reviewer would not send their worst enemy there and believes the facility should be shut down.

Review

Rochester Manor draws a wide range of experiences from the families and patients who pass through its doors, painting a picture of a community that many see as a caring home even as others describe gaps that need attention. Across the board, the staff are frequently praised for their warmth, attentiveness, and dedication to the residents. Families repeatedly commend the nurses, aides, and therapists for their patience and for treating loved ones with respect and kindness, often going the extra mile to keep everyone informed and comforted during difficult times. In many entries, the care team is described as the heart of the facility, a group that sincerely strives to balance medical needs with the emotional support that frames good patient experiences.

The day-to-day life inside Rochester Manor often centers on a sense of community and engagement. Reviews highlight robust activity programming, including a visible monthly calendar of events, outings on a bus to local restaurants, and the steady rhythm of bingo and live music that fosters connection among residents. A family member noted a Christmas celebration where staff shopped for presents for residents, illustrating the personal touch that accompanies clinical care. The facility also earns praise for its inclusive atmosphere - veterans and non-veterans alike sharing tables and social spaces where warmth and camaraderie are fostered. When families were able to participate, they found ways for meaningful interaction, including arranging private spaces for visits or meals and relying on staff to accommodate special moments.

Medical care and rehabilitation emerge as a major point of pride for many reviewers. Families repeatedly describe strong medical oversight, with nursing, physical therapy, and occupational therapy frequently singled out for praise. The care extends beyond routine tasks to thoughtful, coordinated efforts during challenging times, such as post-stroke recovery, where residents receive attentive, respectful treatment that acknowledges both medical and emotional needs. The partnership with Harborside Hospice is viewed positively in several entries, highlighting a collaborative approach to end-of-life care that centers on comfort and family support. Even during the pressures of the COVID era, staff were credited with maintaining safety, calm communication, and careful navigation of restrictions to protect residents while keeping families informed.

Yet the portrait is not uniformly rosy. A number of reviews express serious concerns about rehabilitation effectiveness and overall care quality in certain instances. One account describes a father's stay for rehab that lasted only two and a half weeks before death, with the reviewer asserting that rehab did not actually occur and that the facility's condition felt outdated and unsanitary. Another family member recounts long periods without basic care, raising questions about staff readiness and qualifications, and insisting that the care provided did not meet expectations for someone recovering from significant surgery. These experiences contrast with the more favorable stories and underscore that recovery outcomes can vary widely within the same facility.

Food and practicality of daily operations also appear as recurring themes. Several reviewers lament the quality of meals, calling the food "not very good" or "sucky," indicating that nutrition is a notable disappointment for some residents and families. Operational friction is also mentioned, with one reviewer noting the building's secure entry system could delay visits and others calling out direct care challenges that affect the overall experience. There are even individual episodes of dissatisfaction with particular staff members, such as a patient advocate who felt dismissed by two nurses during questions about care for a veteran with mental and physical health concerns, describing the experience as shameful. These anecdotes emphasize that, for some residents, the caregiver relationship and staff responsiveness are pivotal to their sense of security and satisfaction.

Amid these mixed accounts, there are clear demonstrations of positive relationships and strong impressions of dedicated personnel. Some reviewers highlight specific staff by name - Kara, Teale, Paige, Pam, MaryLou, and others in leadership or nursing roles - whose actions have left lasting positive memories. There are stories of teams that make families feel heard and involved, of nurses and LNa staff who stay attentive to changing needs, and of administrators who step in to improve communication when concerns arise. In several cases, the staff's ability to create a supportive and dignified environment is described as transformative, turning what could be a stressful and isolating experience into one where residents feel seen, valued, and cared for.

Ultimately, the experiences shared about Rochester Manor reflect a facility that many families rely on for compassionate, capable care but that also faces real challenges. The strongest threads describe a nurturing community where staff go to great lengths to support residents and their families, with robust programming, strong medical teams, and meaningful hospice collaboration. The more critical notes point to gaps in rehabilitation outcomes, nutrition, and some aspects of day-to-day operations or staff responsiveness that can color an otherwise hopeful picture. For families considering Rochester Manor, the landscape suggests a place with considerable strengths in care and heart, alongside clear opportunities for ongoing improvement - especially in rehab delivery, meal quality, and consistent, timely care.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Rochester Manor in Rochester, NH is a fully-equipped assisted living community that offers a range of amenities and care services to enhance the comfort and well-being of its residents. The spacious apartments come fully furnished with cable or satellite TV, Wi-Fi/high-speed internet, and housekeeping services to ensure a comfortable and convenient living experience. The community also features beautiful outdoor spaces and gardens for residents to enjoy.

In terms of care services, Rochester Manor provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff at the community coordinate with health care providers and offer medication management to ensure residents receive the necessary medical attention. A mental wellness program is also available to support emotional well-being.

Dining at Rochester Manor is tailored to individual needs, with special dietary restrictions accommodated. Meals are prepared by skilled chefs and served in a dining room setting where residents can enjoy delicious and nutritious food.

Residents can engage in scheduled daily activities that cater to their interests and preferences. In addition, there are two cafes, five pharmacies, 19 physicians' offices, 18 restaurants, one transportation service, three places of worship, and one hospital located conveniently nearby.

At Rochester Manor in Rochester, NH, seniors can enjoy a comfortable and enriching lifestyle with access to various amenities and personalized care services that promote their overall well-being.

Nearby Places of Interest

Physicians

  • Rochester Obstetrics & Gyn (0.2 miles)
  • Rochester Infectious Disease (0.2 miles)
  • Surgical Associates of Rochester (0.2 miles)
  • Rochester Eye Care Associates (0.4 miles)
  • Frisbie Rehab Services (0.9 miles)
  • Rochester Family Practice (1 miles)
  • Rochester Pediatric Assoc (1.4 miles)

Hospitals

  • Frisbie Memorial Hospital (0.3 miles)
  • Wentworth-Douglass Hospital (7.2 miles)

Transportation

  • U-Haul Moving & Storage (0.7 miles)
  • U-Haul Moving & Storage (7.7 miles)

Pharmacies

  • Walgreens (0.8 miles)
  • Rite Aid (1.6 miles)
  • Pharmacy Hannaford (1.7 miles)
  • Hannaford Pharmacy (1.8 miles)
  • Rite Aid (3.1 miles)
  • Care Pharmacy (5.3 miles)
  • Rite Aid (5.4 miles)

Restaurants

  • China Palace Restaurant (0.8 miles)
  • KFC (0.9 miles)
  • My Cielo Taqueria (1.1 miles)
  • Lilac City Grille (1.2 miles)
  • Revolution Taproom & Grill (1.2 miles)
  • Wild Willy's Burgers (1.3 miles)
  • McDonald's (1.5 miles)

Cafes

  • Aroma Joe's (1.5 miles)
  • Aroma Joes (3.1 miles)
  • Aroma Joe's Coffee (5.8 miles)
  • Starbucks (6.3 miles)
  • Aroma Joes (6.4 miles)
  • Panera Bread (6.8 miles)

Places of Worship

  • Our Lady of the Holy Rosary Church (1.6 miles)
  • Next Level Church (2.9 miles)
  • Christian Fellowship USA (3.4 miles)

Parks

  • Town of Farmington (6.8 miles)
  • Guppey Park (8 miles)

Frequently Asked Questions

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Nearby Communities

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