The Ambassador Lincoln

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4405 Normal Boulevard, Lincoln, NE 68506

For more information about senior living options: (866) 208-4318

3.2 from 29 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of The Ambassador Lincoln

common 9 reviews mention this

Caring, responsive staff stand out

Residents and families describe staff as caring, courteous, and professional.

Multiple reviews say the staff treated them with kindness and professionalism, including nurses, aides, med aides, housekeeping, and transportation staff. Several people also describe prompt help with requests and feeling respected and not mistreated during care. One family highlights compassion across departments and even mentions being made to feel cared for beyond medical tasks. A few other reviews also note friendliness among staff, even when the writer didn’t give a full recommendation.

differentiator 4 reviews mention this

Rehab therapy can drive big gains

Rehab therapy progress is a consistent theme in positive reviews.

Residents in the rehab wing describe meaningful functional improvement over their stay, including progressing from wheelchair use toward walking and regaining independence-related skills. Reviews also credit therapy staff for hands-on physical and occupational therapy work, and note variation day to day. One reviewer says equipment used for rehab was top-notch, and another describes therapy and medication service being customized to their needs. Taken together, the positive rehab experiences focus on therapy effort and day-to-day outcomes rather than only the facility setting.

caveat 10 reviews mention this

Call response and staffing feel inconsistent

Several reviews describe delays in help, answering calls, or overall staffing coverage.

Some reviewers report situations where help wasn’t timely—such as no one answering a call about visiting hours, not responding after a call button request, or staff being short-staffed for basic needs. Other comments describe the facility as overwhelmed or understaffed, with residents falling frequently and staff stretched thin. There are also reviews that mention care being inadequate during urgent moments, including anxiety episodes and pain management concerns. Even among mixed opinions, the theme is that coverage and responsiveness can fall short at times, affecting daily comfort and support.

caveat 6 reviews mention this

Medication and treatment errors are cited

Some reviewers raise serious concerns about medication timing and safety.

A recurring negative theme is medication management problems, with reviews citing delayed medications, overmedication, and treatment decisions that led to hospital-level outcomes. One reviewer describes blood thinners given beyond the prescribed period, while another says medications weren’t received on time and that physical therapy goals weren’t followed as expected. A separate review describes overmedication alongside restrictions (including not wanting someone to walk) and later complications reported as pneumonia. Another reviewer also mentions strong neurological medications and fluid restriction concerns, tying them to serious potential health effects.

common 4 reviews mention this

Facilities and atmosphere are mixed

Reviews describe cleanliness and appearance as both strengths and sources of concern.

Several reviews mention the community looks clean and orderly, and at least one describes the inside as attractive and more like a higher-end setting. Others, however, describe a gloomy overall feeling, and some negative reviews focus on discomfort or shortcomings in equipment and comfort needs. A few comments also connect the overall environment to how patients are treated, including attention to mobility and staying comfortable in beds and chairs. Overall, environment-related feedback varies widely between reviewers.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

122 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Lincoln Municipal (7 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Physicians

Milius, Gibbens, Friesen, Hattan, Martin, and Rauner (0.2 miles)
Family Health Associates (0.7 miles)
Neurology Associates PC (1.6 miles)
John Paul Majerus (1.6 miles)
South Lincoln Dermatology (1.6 miles)
Nebraska Pain Consultants (1.7 miles)
Northrup & Associates (1.7 miles)

Pharmacies

Walgreens (0.3 miles)
Nebraska Ltc Pharmacy (1.3 miles)
Pharmacy Specialty Services (1.7 miles)
Super Saver (1.9 miles)
Hy-Vee Pharmacy (1.9 miles)
Walgreens (2.1 miles)
Russ’S Market (2.1 miles)

Restaurants

McDonald's (0.3 miles)
Piedmont Bistro by Venue (0.9 miles)
Valentino's (1.7 miles)
Runza (1.7 miles)
Valentino's (1.9 miles)
Don & Millie's (2.1 miles)
Culver's (2.1 miles)

Hospitals

Madonna Rehabilitation Hospital (0.6 miles)
Faulkner Medical Plaza (0.6 miles)
Speciality Clinic (0.7 miles)
Bryanlgh Medical Center (0.7 miles)
6South Neuro - PCU (2.1 miles)
2South ICU (2.1 miles)

Places of Worship

Congregation Tifereth Israel (1.1 miles)
Sheridan Lutheran Church (2.9 miles)

Parks

Antelope Park (1.4 miles)
Holmes Lake Park (1.4 miles)
Bishop Heights Park (1.6 miles)
Colonial Hills Park (1.9 miles)
Irvingdale Park (1.9 miles)
Holmes Lake Dog Park (2 miles)
Peterson Park (2.6 miles)

Cafes

The Mill at Telegraph (2.3 miles)
Cultiva (2.8 miles)
Reactor (3 miles)

Frequently Asked Questions

Where is The Ambassador Lincoln?

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